B-Statement of Work.pdf

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Service Agreement for the Zeiss Scanhead LSM 710
Solicitation number
75N95024Q00267
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About this file

This document is a Statement of Work (SOW) for a service agreement to maintain a Zeiss Scanhead LSM 710 laser scanning microscope system. The National Institute on Aging (NIA) requires this system for high-resolution neuroanatomical analysis and needs the instrument to remain operational, necessitating a maintenance service agreement.

The SOW details the contractor's responsibilities, which include providing labor, travel, preventative maintenance, and replacing failed components at no additional cost. The service must be available weekdays from 9am to 5pm EST, excluding holidays. The period of performance is 12 months with four 12-month option periods. The place of performance is 251 Bayview Blvd, Baltimore, MD 21224. The associated federal contract opportunity, Solicitation Number 75N95024Q00267, is a full and open competition with no set-aside restrictions. Responses to the solicitation are due by May 16, 2024 at 12:00pm EST and must be submitted electronically.

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Text version

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Service Agreement for the Zeiss Scanhead LSM 710, Serial #2502000223.

Statement of Need and Purpose:

The Laboratory of Behavioral Neuroscience (LBN) within the National Institute on Aging (NIA) requires the use of their Laser Scanning Microscope System for the high resolution neuroanatomical analysis of synaptic connectivity, dendritic morphology and other aspects of morphological integrity relevant to understanding the basis of age-related cognitive impairment and adaptation. It is imperative that this machine stay operational hence requiring a maintenance service agreement.

Background Information and Objective:

The contractor shall provide all resources necessary to accomplish the tasks and deliverables described in the Statement of Work (SOW).

Period of Performance:

The period of performance is 06/03/2024 to 06/02/2025 plus four (4) 12 month options

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

The contractor shall provide the following as part of the service agreement:

- Labor, travel time and travel costs shall be covered by this agreement

- Service shall be available from 9:00am to 5:00 pm EST Monday through Friday, exclusive of holidays

- One (1) preventative maintenance visit to include cleaning, inspection and alignment of the instrument to ensure optimal operating performance.

- The replacement of failed component parts, as determined by a qualified field service representative, shall be provided for under this agreement at no additional cost.

- Parts, components or assemblies replaced under this agreement are guaranteed to be new or perform as equivalent to new.

- Components included in the coverage by this agreement are: the basic LSM, microscope, scan module, spectral detector, electronics controller, system controller, stage, Argon CW gas/HeNe lasers and power supplies.

- The system controller (the computer hardware), monitors, mouse and keyboard shall be covered under this agreement if the controller/computer is less than years old.

- Argon CW gas, HeNe 543 nm, HeNe 633 nm, 405 nm laser system on the LSM laser module shall be included in the service (labor and parts).

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

- Service technicians shall acknowledge repair requests within 24 business hours, and an onsite visit from a technician shall occur within 72 business hours.

DELIVERY OR DELIVERABLES

Documentation shall be provided by the contractor to show they completed the service on the equipment and left with the COR or POC. The service technician is to present a service ticket that briefly details the work performed to the POC for signature and a copy of the ticket is to be left with the POC.

A detailed written report of any service is to be submitted to the government within 24 hours of service being performed.

OTHER CONSIDERATIONS

Travel:

There are no travel requirements.

Key Personnel:

Not applicable.

Data Rights:

The National Institute on Aging shall have unlimited rights to and ownership of all deliverables provided.

This includes the deliverables provided under the basic contract and anyoptional task deliverables exercised by the contracting officer. In addition, it includes any additional deliverables required by contract change. The definition of “unlimited rights” is contained in Federal Acquisition Regulation (FAR) 27.401, “Definitions.” FAR clause 52.227-14, “Rights in Data-General” is hereby incorporated by reference and made a part of this contract/order.

Section 508—Electronic and Information Technology Standards:

No information technology to be acquired as a consequence of this contract.

Confidentiality of Information:

The government will not provide any information or data of a personal nature about individual(s) or proprietary information or data pertaining to an institution or organization which is confidential.

SCOPE OF WORK
DELIVERY OR DELIVERABLES
There are no travel requirements.
The government will not provide any information or data of a personal nature about individual(s) or proprietary information or data pertaining to an institution or organization which is confidential.

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