Attachment_1_-_SOW.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project: Varian NMR maintenance Contract

Preventative maintenance and on call service repair for an Agilent MR400 Nuclear Magnetic Resonance Spectrometer (NMR).

Statement of Need and Purpose:

The National Institute on Drug Abuse (NIDA) Drug Design and Synthesis Section (DDSS), within the Molecular Targets and Medications Discovery Branch (MTMDB), requires an onsite and fully functional NMR to further maximize the sections productivity in synthesizing and structurally characterizing novel compounds for the research and treatment of drugs of abuse.

This equipment requires routine adjustments through the year that the chemists in DDSS are not trained to provide. NIDA currently uses a 400MR Nuclear Magnetic Resonance Spectrometer that is provided by and supported through Agilent Technologies, Inc.

Background Information and Objective:

The most integral part of NIDA’s medicinal chemistry program and especially organic synthesis is the ability to structurally characterize the novel molecules that are prepared in the DDSS. A critical tool for this characterization is a sophisticated high field NMR. Every chemist in the DDSS laboratory uses the NMR instrument multiple times daily making it an absolute necessity to maintain in optimum condition. When the instrument requires attention outside of the laboratories limited troubleshooting skills, a quick and efficient service turnaround is essential to limit the instrument downtime which in turn limits the research downtime. NIDA’s current MR 400 MHz NMR is exclusive to one vendor (Agilent Technologies Inc.). All hardware and software are proprietary, and pursuant to the terms and conditions of the equipment’s warranty, only authorized Agilent service professionals are permitted to perform repair and preventive maintenance service procedures to those instruments that are covered under the agreement.

Any service or repair performed by a non-authorized Agilent service professional could void the warranty on the NMR.

In past years, service was needed multiple times a year for maintenance, hardware and software repair and upgrades that only one vendor and their specially trained engineers can provide. These engineers know our instrument as they installed and have been maintaining since original acquisition. This familiarity and expertise are quintessential for the quick repair and needed upkeep of this highly sensitive instrument.

Period of Performance:

The period of performance for the Base Year of the contract shall be 09/24/2019-09/23/2020. In accordance with FAR 52.217-9, Option to Extend the Term of the Contract, NIDA may unilaterally extend the period of performance under as follows:

Option Period 1 - 09/24/2020 - 09/23/2021;

Option Period 2 - 09/24/2021 - 09/23/2022;

Option Period 3 - 09/24/2022 - 09/23/2023;

Option Period 4 - 09/24/2023 - 09/23/2024;

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

The contractor shall provide preventative maintenance and on-demand repair services for the Agilent 400MR NMR including, service coverage for the Console, Magnet, and up to four room temperature probes, telephone Support to isolate and resolve hardware and software problems, Service Center Repair or Exchange as applicable, and On-site Hardware Troubleshooting and Repair with Standard Response time. All labor, Service, and Parts shall be included. This service plan also shall provide one Preventive Maintenance visit, and shall include all travel within the specified travel

Specific Requirements:

The Contractor shall provide software updates, one preventative maintenance visit/year to perform cleaning, adjustment, lubrication, inspection, or testing system procedures, unlimited on-site service visits as needed, and telephone support. Contractor will perform preventative maintenance and repairs during regular Monday-Friday business hours, excluding Federal holidays. Service coverage is provided for the Console, Magnet, and up to four room temperature probes. The service plan shall include all labor, service, and parts. The Contractor shall make obtain any required parts within the targeted 48 hours of the service technician assessment. The technicians must be factory certified.

Travel within the specified travel zone is included. All services provided under the Service Agreement will be performed in a workmanlike manner.

Technical performance requirements include system coverage on the subject equipment by Original Equipment Manufacturer (OEM) factory-trained, authorized technicians and providers of any required parts and software or proprietary diagnostic software and software enhancements must be OEM certified and compatible with the subject equipment.

The Contractor shall provide the required services as described above at fixed pricing is anticipated on an annual basis. Option for second year at same cost.

GOVERNMENT RESPONSIBILITIES

The government owns the scientific instrumentation. The field service technician will be required to notify the POC from the NIDA/IRP for access to the subject equipment. Contractor will perform preventative maintenance and repairs during regular Monday-Friday business hours, excluding Federal holidays. Equipment is co-located in NCATS space in C building, basement level, 9800 Medical Center Drive, Rockville, MD 20850

DELIVERY OR DELIVERABLES

Documentation shall be provided by the vendor to show they completed the service on the equipment within 5 calendar days by electronic copy.

Contractor shall be required to provide written progress reports in achieving this statement of work during the period of performance. The original documentation shall be provided by the vendor to show they completed service on the instrument and should document technical progress with the POC.

REPORTING REQUIREMENTS

N/A

OTHER CONSIDERATIONS

Travel:

N/A – All travel time should be included within the provided service agreement quote.

Key Personnel:

Key personnel must be original equipment manufacturer (OEM) factory-trained, authorized technicians.

The Program Official who shall serve as the Point of Contact shall be:

Mariena Mattson, Lab Manager

DDSS/MTMDB

DHHS/NIH/NIDA

9800 Medical Center Drive, Rm 239A, MSC-3373 Bethesda, Maryland 20892-3373

Information System Security Plan:

N/A

Data Rights:

Section 508—Electronic and Information Technology Standards:

Publications and Publicity:

Confidentiality of Information:

N/A.