Liebert_FY19_SOW.pdf

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Liebert UPS/Power/Battery Services.

Statement of Need and Purpose:

Liebert UPS/Power/Battery Services required to maintain critical power infrastructure support to the NCATS 9800 facility.

Background Information and Objective:

Liebert UPS/Power/Battery Services required to maintain critical power infrastructure support to the NCATS 9800 facility. These systems fully support all of the day to day power requirements for the labs, the robotics, the servers, and the administrative areas. Failure to any one of these systems would be devastating to the ongoing research in this facility.

Period of Performance:

POP = 1 year from time of award and 4 option years.

SCOPE OF WORK

General Requirements:

Preventative maintenance for the following NCATS equipment:

CUSTOMER

LOCATION

DESCRIPTON

MODEL

TAG

PM

QTY

Bldg C Rm 332 SEALED BATTERY 38BP080XMX1BNS 1697028 2

Bldg C Rm 332 NX UPS 60KVA 38SA060A0A00 1697029 2

Bldg B Rm 1009 EXM UPS 10KVA IB 47SA010A2CF0899 1759966 2

Bldg B Rm 1009 EXM UPS 10KVA IB 47SA010A2CF0A04 1759969 2

Bldg B Rm 1009 EXM10 MAINTBYPSS 47MBA37AC0R1080 1759970 2

Bldg B Rm 1009 STAT TRANS SWITCH STA0100A32C870 1785586 2

Bldg B Rm 1009 STAT TRANS SWITCH STA0100A32C870 1785587 2

Bldg B Rm 1023 NX UPS 60KVA 38SA060A0A00 1785588 2

Bldg B Rm 1023 SEALED BATTERY 38BP080XPX1BNS 1785589 2

Bldg B Rm 1023

NX BYPASS DIST

CAB

FNA07ANNNN3

1785590

Bldg B Rm 1009 REM DIST CAB RXCSB24S3383 1785745 1

Bldg B Rm 1009 REM DIST CAB RXCSB24S3383 1785746 1

Bldg B Rm 1009A POWER DIST 75KVA PPA075C234A3383 1785747 1

Bldg B Rm 1009A POWER DIST 75KVA PPA075C234A3383 1785748 1

Bldg B Rm 1023 NX UPS 100KVA 38SA100A0A01S37 1785749 2

Bldg B Rm 1023 NX UPS 100KVA 38SA100A0A01S37 1785750 2

Bldg B Rm 1023 SEALED BATTERY 38BP120XPX1BNS 1785751 2

Bldg B Rm 1023 SEALED BATTERY 38BP120XPX1BNS 1785752 2

Bldg B Rm 1023A

COOLING LBRT

DSCW

CW038DC1A2S742

1781546

Bldg B Rm 1009 COOLING LBRT DS DS105DUA1EI447S 1781547 4

Bldg B Rm 1009 COOLING LBRT DS DS105DUA1EI447S 1781550 4

Specific Requirements:

Specifically, NCATS requires the following services on the the systems in the table below:

CUSTOMER

LOCATION

DESCRIPTON

MODEL

TAG

PM

QTY

Bldg C Rm 332 SEALED BATTERY 38BP080XMX1BNS 1697028 2

Bldg C Rm 332 NX UPS 60KVA 38SA060A0A00 1697029 2

Bldg B Rm 1009 EXM UPS 10KVA IB 47SA010A2CF0899 1759966 2

Bldg B Rm 1009 EXM UPS 10KVA IB 47SA010A2CF0A04 1759969 2

Bldg B Rm 1009 EXM10 MAINTBYPSS 47MBA37AC0R1080 1759970 2

Bldg B Rm 1009 STAT TRANS SWITCH STA0100A32C870 1785586 2

Bldg B Rm 1009 STAT TRANS SWITCH STA0100A32C870 1785587 2

Bldg B Rm 1023 NX UPS 60KVA 38SA060A0A00 1785588 2

Bldg B Rm 1023 SEALED BATTERY 38BP080XPX1BNS 1785589 2

Bldg B Rm 1023

NX BYPASS DIST

CAB

FNA07ANNNN3

1785590

Bldg B Rm 1009 REM DIST CAB RXCSB24S3383 1785745 1

Bldg B Rm 1009 REM DIST CAB RXCSB24S3383 1785746 1

Bldg B Rm 1009A POWER DIST 75KVA PPA075C234A3383 1785747 1

Bldg B Rm 1009A POWER DIST 75KVA PPA075C234A3383 1785748 1

Bldg B Rm 1023 NX UPS 100KVA 38SA100A0A01S37 1785749 2

Bldg B Rm 1023 NX UPS 100KVA 38SA100A0A01S37 1785750 2

Bldg B Rm 1023 SEALED BATTERY 38BP120XPX1BNS 1785751 2

Bldg B Rm 1023 SEALED BATTERY 38BP120XPX1BNS 1785752 2

Bldg B Rm 1023A

COOLING LBRT

DSCW

CW038DC1A2S742

1781546

Bldg B Rm 1009 COOLING LBRT DS DS105DUA1EI447S 1781547 4

Bldg B Rm 1009 COOLING LBRT DS DS105DUA1EI447S 1781550 4

POWER CONDITIONING

POWER CENTER (PPC/FPC)

SCOPE OF WORK

• Guaranteed 4-hour on-site emergency response, 7 days/week, 24 hours/day, within 150 miles of a Liebert Services’ Service city.

• Includes 1-800-LIEBERT Customer Response Center.

• Includes 100% parts coverage (excluding branch circuit breakers)

• Includes access to Liebert Customer Services Network On-Line Internet portal.

• Includes one Annual Preventive Maintenance Service scheduled by the customer between 8am-5pm, Monday- Friday (excluding national holidays).

• Performed by Liebert factory trained Customer Engineers.

• Includes 100% labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states and Hawaii.

• Subject to all Terms & Conditions as noted in the Liebert Services Terms & Conditions.

Full Preventive Maintenance Service

Perform a complete visual inspection of the equipment including internal sub-assemblies, wiring harnesses, contactors, cables, major components, and check for proper clearance around the unit.

Perform an Infrared Scan (IR Scan) and verify all transformer, terminal block, and ground/neutral bus bar connections for tightness.

Perform an Infrared Scan (IR Scan) and verify all circuit breakers including the panelboard(s) branch circuits for tightness.

Perform an Infrared Scan (IR Scan) and verify high and low voltage junction box terminals for tightness (if applicable).

Perform an Infrared Scan (IR Scan) and verify all option wiring for tightness. (Spike suppressor, ground fault, phase rotation/loss).

Verify system control power fuses. (Equipment MUST be de-energized) Verify grounding electrode conductor and any isolated grounds.

Verify EPO lamps are illuminated (if applicable).

Perform operational test of the local EPO. (Equipment MUST be able to be de-energized) Record all the electrical data via the local display (if applicable). Ensure all values are within the specification.

Verify specified restart capabilities (manual or auto-restart).

Install or perform Engineering Field Change Notices (FCN) as necessary.

ESSENTIAL SERVICE (1)

SERVICE PERFORMED

POWER DISTRIBUTION SYSTEMS

ALL MODELS

within 150 miles of a Liebert Services’ Service city.

• Includes 1-800-LIEBERT Customer Response Center.

• Includes access to Liebert Customer Services Network On-Line Internet portal.

• Includes one Annual Preventive Maintenance visit scheduled by the customer between 8am-5pm, Monday- Friday (excluding national holidays).

• Performed by Liebert factory trained Customer Engineers.

• Includes 100% labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states and Hawaii.

• Includes 100% parts coverage (excluding branch circuit breakers)

• Subject to all Terms & Conditions as

Perform a complete visual inspection of the interior and exterior of equipment for any damaged or broken components.

Verify equipment is properly grounded and that the phase, neutral and ground wiring is in accordance with the Installation manual.

Check for proper clearance around the unit.

Clean interior of equipment for dirt and debris.

Inspect all circuit breaker(s), terminal blocks, and ground/neutral bus bar connections for tightness.

Inspect junction box terminals for tightness (if applicable).

Conduct a thermal scan of interior components, assemblies, and connectors for evidence of overheating and/or burnt components.

Inspect all option assemblies, associated cabling/wiring, and connectors for tightness (if applicable).

Verify all installed options are operating properly (if applicable).

Verify continuity of all fuses (if applicable).

Measure voltage and current at each panelboard main input breaker (phases, neutral and ground). Verify all monitoring options (if applicable) are displaying values within +/- 2% of those values measured. Install or perform Engineering Field Change Notices (FCN) as necessary.

ESSENTIAL SERVICE (1)

STATIONARY BATTERY SYSTEMS

VRLA (SEALED) BATTERY

within 150 miles of a Liebert Services’ Service city.

• Includes 1-800-LIEBERT Customer Response Center.

• Includes 100% corrective labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states and Hawaii. Does not include labor for full-string replacement.

• Includes access to Liebert Services Customer Services Network On-Line Internet portal.

• Includes battery recycling as required, with documentation meeting EPA requirements.

• Performed by Liebert factory trained Battery Specialist or Customer Engineers.

• Preventive Maintenance Service scheduled by the customer between 8am-5pm, Monday-Friday (excluding national holidays).

• For 3-Phase UPS customers, includes one Semi-Annual and one Annual PM.

• Single Jar Replacement Service for Lead Acid Batteries: Includes freight, labor, disposal and batteries. Subject to limitations as stated below.

• Subject to all Terms & Conditions as

**During the initial PM visit, an Annual Service PM must be performed**

Semi-Annual Service

Inspect the appearance and cleanliness of the battery and the battery room. Clean normal jar top dirt accumulation (to be done only with battery off line).

Measure and record the total battery float voltage and charging current.

Measure and record the overall AC ripple voltage.

Measure and record the overall AC ripple current.

Visually inspect the jars and covers for cracks and leakage.

Visually inspect for evidence of corrosion.

Measure and record the ambient temperature.

Verify the integrity of the battery rack/cabinet.

Measure and record 100% of the jar temperatures.

Measure and record the float voltage of all jars.

Measure and record all internal ohmic readings.

Provide a detailed written report noting any deficiencies and corrective action needed, taken and/or planned.

Annual Service Includes the Above, Plus

ESSENTIAL SERVICE (2)

Re-tighten all battery connections to the battery manufacturer's specifications, if required. Refer to the manufacturer’s literature to determine if re-tightening is required.

Measure and record all battery connection resistances in micro-ohms, when applicable.

Corrective Maintenance Performed as Required

Refurbish cell connections as deemed necessary by the detailed inspection report.

Conditions for Single Jar Replacement Service for Lead Acid Batteries

The Customer is covered by an Essential or Preferred Contract.

The battery string is in overall good health as determined by Liebert Services; the battery string is not beyond expected service years or has had excessive single jar replacements that would make the string unstable.

Up to 10% of defective battery jars may be replaced within a 12-month period as exclusively determined by Liebert Services.

Contracts have no cash value for future years or full string battery replacements. Single jar replacement is limited to batteries in the original string.

Subject to Liebert Services Single Jar Replacement and Lead Acid Batteries Guidelines

UNINTERRUPTIBLE POWER SYSTEMS

ALL 3-PHASE MODELS

within 150 miles of a Liebert Services’ Service city.

• Includes 100% parts coverage (excluding batteries, air filters, and proactive full bank capacitor and fan replacement)

• Includes 1-800-LIEBERT Customer Response Center.

• Includes access to Liebert Customer Services Network On-Line Internet portal.

• Includes one Semi-Annual and one Annual Preventive Maintenance Service scheduled by the customer between 8am-5pm, Monday-Friday (excluding national holidays).

• Includes 100% labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states and Hawaii.

• Performed by Liebert factory trained Customer Engineers

• Subject to all Terms & Conditions as noted in the Liebert Services Terms & Conditions or the terms of a Master Agreement between the parties, if any, shall apply.

UPS Full Preventive Maintenance Service

Semi-Annual Service

Perform temperature check on all breakers, connections, and associated controls. Repair and/or report all high temperature areas.

Perform a complete visual inspection of the equipment including subassemblies, wiring harnesses, contacts, cables, and major components.

Check air filters for cleanliness.

Check rectifier and inverter snubber boards for discoloration.

Record all voltage and current meter readings on the module control cabinet or the system control cabinet.

Annual Service Includes the Above, Plus

Check the inverter and rectifier snubbers for burned or broken wires.

Check all nuts, bolts, screws, and connectors for tightness and heat discoloration.

Check fuses on the DC capacitor deck for continuity.

With customer approval, perform operational test of the system including unit transfer and battery discharge.

Calibrate and record all electronics to system specifications.

Check or perform Engineering Field Change Notices (FCN) as necessary.

Measure and record all low-voltage power supply levels.

Record phase-to-phase input voltage and currents.

Review system performance with customer to address any questions and to schedule any repairs.

Check power capacitors for swelling or leaking oil Check for DC capacitor vent caps that have extruded more than 1/8". Measure and record harmonic trap filter currents.

Battery Inspection Service - Performed During the UPS Semi-Annual and Annual PM Services.

Check integrity of battery cabinet.

Visual inspection of the battery cabinet and/or room to include:

Check for NO-OX grease or oil on all connections.

Check battery jars for proper liquid level.

Check for corrosion on all the terminals and cables.

Examine the physical cleanliness of the battery room and jars.

Measure and record DC bus ripple voltage. Measure and record total battery float voltage.

STATIC TRANSFER SWITCH (STS1 AND STS2)

within 150 miles of a Liebert Services’ Service city.

• Includes 1-800-LIEBERT Customer Response Center.

• Includes 100% parts coverage.

• Includes access to Liebert Customer

Services Network On-Line Internet portal.

• Includes two Preventive Maintenance Service visits scheduled by the customer between 8am-5pm, Monday-Friday (excluding national holidays).

• Performed by Liebert factory trained Customer Engineers.

• Includes 100% labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states and Hawaii.

• Subject to all Terms & Conditions as

Perform a complete visual inspection of the equipment, including sub-assemblies, wiring harnesses, contacts, cables and major components.

Check all mechanical connections for tightness and heat discoloration, making corrections where necessary.

Clean any foreign material and dust from internal compartments.

Perform a status check of all alarm circuits. (Applicable to STS1 Only).

Calibration of the equipment to meet manufacturer’s specifications. (Applicable to STS1 Only).

Operational checkout of the system to include transfers and proper status indications.

Install or perform Engineering Field Change Notices (FCN) as necessary.

Return unit to operational service with normal load then measure and verify display indications.

PRECISION COOLING SERVICES

(FLOORMOUNT, CEILING, WALLMOUNT & HEAT REJECTION)

within 150 miles of a Liebert Services’ Service city.

• Includes (4) PM inspections scheduled by the customer between 8am- 5pm, Monday-Friday, (excluding national holidays).

• Includes 1-800-LIEBERT Customer Response Center.

• Includes 100% labor and travel coverage for emergency service 7 days/week, 24 hours/day (within the 48 contiguous states).

• Includes 100% parts coverage (excluding piping external from the unit, replacement of outdoor condensing unit, components showing physical damage, conponent failure due to irregular voltage conditions, pumps external to the unit, fire suppression system, network panels external to the unit, and leak detection panels) Rental of temporary spot coolers is also excluded.

• Includes access to Liebert Customer Services Network On-Line Internet portal.

• Performed by Liebert Factory Trained Technicians.

• Prior to acceptance of full service contract, all applicable equipment must be inspected and brought up to a minimum service level. This work is completed outside the full service contract and is performed on a time and material basis.

• Subject to all Terms & Conditions as

Maintenance Includes:

Filters

Check for restricted airflow.

Replace air filters as needed Examine filter switch.

Wipe entire section clean.

Blower Section

Verify that impellers are free of debris and move freely.

Check belt for condition and proper tension.

Replace belts as needed.

Verify that the bearings are in good condition.

Check the fan safety switch for proper operation.

Check the pulleys and motor mounts for tightness and proper alignment.

Air Cooled Condenser

Verify condenser coil cleanliness Brush clean and spray using hose and nozzle connected to local water source (if local water source is available) Chemical cleaning of outdoor condensing unit is excluded from normal scheduled maintenance

Y1 – ESSENTIAL FULL SERVICE (4 PM’S)

and can be performed on a time and material basis.

Examine motor mounts for tightness. Tighten if necessary.

Verify that the bearings are in good working order.

Confirm that the refrigerant lines are properly supported.

Water/Glycol Condenser

Check cleanliness of copper tubing.

Confirm that the water regulating valves are functioning properly.

Check the glycol solution level.

Check glycol freeze protection level Check for water/glycol leaks.

Glycol Pump

Examine for any glycol leaks.

Determine proper pump operation.

Steam Generating Humidifier

Examine the water make-up valve for any leaks.

Check the condition of all steam hoses.

Check the canister for any deposits.

Check and adjust potentiometers for optimal performance

Infrared Humidifier

Check the pan drain for any type of blockage.

Examine the humidifier lamps for proper operation.

Check the pan for any type of mineral deposits.

Refrigerant Cycle/Section

Examine refrigerant lines for leaks or damage.

Using the sight glass, check lines for moisture.

Monitor suction pressure.

Monitor head pressure.

Monitor discharge pressure.

Check superheat.

Electric Panel, Controls, and Ancillary Items

Check fuses Check electrical connections Check contactors for pitting Using microprocessor controls, ensure proper operation of the unit components Inspect leak detection cabling (if connected to unit)

Chilled water units - additional checks

Inspect chilled water valve and actuator for proper operation.

Adjust/ tighten linkage if necessary.

Inspect internal chilled water piping and coil for leaks.

LEVEL OF EFFORT:

TBD by contractor.

GOVERNMENT RESPONSIBILITIES

NCATS will provide access to the systems.

DELIVERY OR DELIVERABLES

NCATS equipment will continue to operate per OEM specifications.

REPORTING REQUIREMENTS

N/A

OTHER CONSIDERATIONS

Travel:

N/A

Key Personnel:

N/A

Information System Security Plan:

N/A

Data Rights:

N/A

Section 508—Electronic and Information Technology Standards:

N/A

Publications and Publicity:

N/A