75N91025NOI7093469_SOW.pdf

Statement of Work

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1.0 TITLE

Preventative Maintenance Service for Zeiss Confocal and Epifluorescence Microscopes

2.0 BACKGROUND

NCI currently has fourteen (14) Zeiss systems that require service contract coverage. Technical support and local service is needed for both hardware and software support to ensure maximum user time on the systems and minimal “down-time” for repairs and /or training on the systems. This is a necessity as any instrument downtime has the potential to affect the work of hundreds of NCI researchers

3.0 SCOPE

The Contractor shall provide all labor, materials and equipment to provide preventive maintenance for Government-owned equipment listed below. All maintenance services shall be performed in accordance with the manufacturer’s standard commercial maintenance practices.

Instruments 1-14 are listed below along with the coverage for each instrument:

1. Elyra S.1 w/one scope - SN 2504000666

Consisting of:

1 each Protect premium ELYRA S.1 - Catalog 1964-120 1 each Protect premium Research Microscope mot - Catalog 1912-874 1 each Protect premium 405/440nm CW Laser - Catalog 1902-854

2. LSM 880 w/one scope - SN 2802000291

Consisting of:

1 each Protect premium LSM 880 (34 Ch.) - catalog 2024-750 1 each Protect premium Research Microscope mot - Catalog 1912-874 1 each Protect premium LSM BiG Detector - Catalog 1912-883 1 each Protect premium Airyscan - Catalog 2024-258 1 each Protect premium 405/440nm CW Laser - Catalog 1912-854 1 each Protect premium NLO Coupling - Catalog 1912-853

3. Elyra PS.1 w/one scope - SN 2560000238

1 each Protect premium ELYRA PS.1 - Catalog 1912-885

4. LSM 880 w/one scope - SN 2802000280

1 each Protect premium LSM 880 (34 Ch.) - Catalog 2024-750

1 each Protect premium LSM BiG Detector - Catalog 1912-883

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5. Axio Observer Z1 Inverted Scope - SN 3834003359

1 each Protect premium Research Microscope mot - Catalog 1912-874 1 each Protect premium Scanning Stage - Catalog 1912-784 1 each Protect premium Definite Focus - Catalog 1912-783

6. AxioScan Z.1 System - SN 4631000263

1 each Protect premium Axio Scan.Z1 BF/FL+ - Catalog 2024-332

7. Axio Observer Z1 Definite Focus - SN 3834004401

1 each Protect premium Definite Focus - Catalog 1912-783

8. Imager Z2 with MetaSystem - SN 3534000529

9. LSM 880 w/one scope - SN 2850100102

1 each Protect premium LSM 880 (34 Ch.) - Catalog 2024-750 1 each Protect premium Airyscan - Catalog 2024-258

10. Lightsheet Z1 - SN 2583000305

1 each Protect premium Lightsheet multi-dir - catalog 2039-242 1 each Protect premium Detection PCO Edge - Catalog 2039-240 1 each Protect premium TempControl LSFM - Catalog 2039-239

11. Axio Imager M2 - SN 3525002696

1 each Protect premium Research Microscope mot - Catalog 1912-874 2 each Protect premium Axiocam 503/506/512/702 - Catalog 2024-738 1 each Protect premium ApoTome - Catalog 1912-782

12. AxioScan Z.1 System - SN 4646000304

1 each Protect premium Axio Scan.Z1 BF/FL+ - Catalog 2024-332

13. LSM 880 w/one scope - SN 2850100120

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1 each Protect premium LSM 880 (34 Ch.) - Catalog 2024-750

1 each Protect premium 405/440nm CW Laser - Catalog 1912-854 1 each Protect premium Z-Piezo - Catalog 2483-796 1 each Protect premium Airyscan - Catalog 2024-258 1 each Protect premium LSM BiG Detector - Catalog 1912-883

14. Elyra 7 (s) w/one scope - SN 2881000130

1 each Protect premium Elyra 7 (S) - Catalog 2314-731 1 each Protect premium Research Microscope mot - Catalog 1912-874 1 each Protect premium Z-Piezo - Catalog 2483-796

All maintenance services shall be performed on-site and/or remotely, as specified herein, in accordance with the Original Equipment Manufacturer’s (OEM) most current standard commercial maintenance practices. Onsite and emergency services shall be provided during standard business hours (defined as 8:00 am – 5:00 pm EST, Monday through Friday, excluding Federal Holidays found at www.opm.gov/policy-data-oversight/pay-leave/federal-holidays and extended hours (5:00 pm – 9:00 pm EST, Monday through Friday) for any issues not able to be resolved remotely, or during normal business hours.

Software updates/services may be provided remotely as applicable. All travel, labor, materials, and related charges shall be included in the purchase order price.

4.0 SPECIAL ORDER REQUIREMENTS

4.1 PREVENTIVE MAINTENANCE: The Contractor shall perform one (1) preventative maintenance inspection (PMI) during the contract period. Service shall be performed by technically qualified factory trained personnel. Service shall consist of a thorough cleaning, calibration, adjustment, inspection, lubrication, and testing of all equipment in accordance with the manufacturer’s latest established service procedures. All equipment shall be operationally tested through at least one (1) complete operating cycle at the end of the preventive maintenance inspection to assure optimum and efficient performance. All maintenance services shall be performed in accordance with the manufacturer’s standard commercial maintenance practices. Preventative Maintenance inspections shall occur Monday through Friday during standard business hours (9AM-5PM) not including Contractor holidays.

4.2 EMERGENCY SERVICE: Emergency repair services shall be provided on an unlimited basis during the term of this contract at no additional cost to the Government. Emergency service shall be provided, during normal working hours, Monday through Friday excluding Federal holidays. Upon receipt of notice that any part of the equipment is not functioning properly, the Contractor shall furnish within seventy-two (72) hours, a certified factory-trained service engineer to inspect the equipment and perform all repairs and adjustments necessary, using unlimited new or remanufactured with original equipment specifications parts to restore the equipment to normal and http://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays http://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays

Reference# 75N91025NOI7093469 Page 4 of 10 efficient operating condition. Contractor will provide unlimited use of loaner equipment for any instrument that has to travel off site for repair. Emergency service calls shall not replace the necessity for PMI.

4.3 REPLACEMENT PARTS: The Contractor shall furnish all required replacement parts at no additional cost to the Government, with the exception of consumable items such as batteries and light bulbs. Parts shall be new or remanufactured with original equipment specifications. Basic LSM microscope, Elyra Microscope, AxioScan system, System Tables, Scan Modules, Spectral Detectors, NDDs, GaAsP Detectors, Laser Modules, Electronics Controllers, Airyscan Modules, LSM BiG Detectors, Definite Focus Modules, PCO Edge Detection (Light Sheet), Z-Piezo, Apotome, Temp Control (Light Sheet), System Computers purchased within 5 years, AIM/ZEN Software, Stage, Incubator, AxioCam, Lasers, and EM-CCD are covered for parts and labor.

4.4 SOFTWARE UPDATES/SERVICE: The Contractor shall provide Software Service in accordance with the manufacturer’s latest established service procedures, to include unlimited telephone access to technical support for use of program software and troubleshooting of the operating systems, at no additional cost to the Government. This will include reinstallation of ZEN software if necessary. The Contractor shall receive advance approval for the installation of all software updates/upgrades and revisions from the Government. Defective software shall be replaced at no additional cost to the Government.

4.5 ENHANCEMENTS AND UPGRADES: The Contractor shall provide elective enhancements and upgrades to the equipment that will include a complete performance check of the entire system to ensure optimal equipment function.

4.6 TECHNICAL SUPPORT AND TRAINING: The Contractor shall provide unlimited phone support for troubleshooting by certified technical support engineers and application specialists. The Contractor shall provide unlimited remote and onsite training of users by certified technical support engineers and application specialists. This service shall include design and preparation of macros by qualified application specialists for new experiments or to perform specific analyses or streamline data collection. This service can only be provided by Zeiss qualified application specialists. Telephone support and onsite training shall occur Monday through Friday during standard business hours (9AM-5PM) not including Contractor holidays.

4.7 SERVICE EXCLUSIONS: The Contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire or water. Should damage occur as a result of the aforementioned events, the Government reserves the right to obtain repairs needed as a result of such events via a modification to the purchase order, under a separate purchase order, or any other method deemed appropriate and in accordance with Federal Acquisition Regulations (FAR). The Contractor shall not be responsible for repair or replacement of consumables items.

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4.8 PERSONNEL QUALIFICATIONS: Personnel shall have a minimum of three (3) years factory training and experience in the servicing of the applicable instrument (instruments listed on section 3.0). All primary service personnel shall have at least one backup Field Service representative with at least the same level of expertise on the equipment covered by this contract.

5.0 TYPE OF CONTRACT

This is a severable, Firm-Fixed-Price Task Order. Funds are only available for use for the line item to which they are obligated. Unused funds from one period (line item) may not roll over for use in other periods.

6.0 PERIOD OF PERFORMANCE

The period of performance of this base period shall be 12 months, from 08/01/2025 – 07/31/2026, with (4) 12-month option periods as listed below:

Option Period 1 - 08/01/2026 – 07/31/2027 Option Period 2 - 08/01/2027 – 07/31/2028 Option Period 3 - 08/01/2028 – 07/31/2029 Option Period 4 - 08/01/2029 – 07/31/2030

7.0 PLACE OF PERFORMANCE

Remote support services shall be provided at the Contractor’s facilities or facilities offered by the Contractor. Onsite services shall be performed at the following location:

NIH, NCI

9000 Rockville Pike Bethesda, MD 20892

Note that access to the NIH campus is restricted. As such all contractor personnel will be required to access campus via designated entrances where they are subject to security screening.

Also, there may be additional access restrictions related to COVID-19. Please refer to the NIH Security and Access site for more details: (www.nih.gov/about-nih/visitor-information/campus-access-security).

8.0 INSPECTION AND ACCPEPTANCE

Pursuant to FAR clause 52.212-4, all work described in the Statement of Work (SOW) to be delivered under this purchase order is subject to final inspection and acceptance by an authorized representative of the Government.

https://www.nih.gov/about-nih/visitor-information/campus-access-security https://www.nih.gov/about-nih/visitor-information/campus-access-security

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8.1 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The authorized representative of the Government is the NCI Contracting Officer’s Representative (COR), who serves as liaison to the Contracting Officer.

Contracting Officer’s Representative (COR): TBD upon award

Note: The COR role is limited to the authorities specified herein. The COR does not have the authority to issue directions that:

Constitutes a change of assignment or additional work outside the statement of work;

Constitutes a change as defined in clause 52.212-4 (c) "Changes";

In any manner causes an increase or decrease in the purchase order price, or the time required for performance.

Changes any of the terms, conditions, or requirements of the purchase order;

Interferes with the Contractor's right to perform under the terms and conditions of the purchase order; or Directs, supervises, or otherwise controls the actions of the Contractor's employees.

If at any time the Contractor feels that such direction listed above has been given, they must contact the Contracting Officer immediately.

8.2 TECHNICAL POINT OF CONTACT (TPOC)

The NCI Technical Point of Contact (TPOC) is responsible for inspection and acceptance of all services, materials, or supplies to be provided by the Contractor. The Technical Point of Contact will inform the Contracting Officer’s Representative of all performance.

The COR will support the TPOC.

The Technical Point of Contact (TPOC) will serve as the primary point of contact for Zeiss service technicians throughout the duration of the requirement. All service efforts must be coordinated with this individual.

The TPOC for this requirement is:

TBD Upon Award

Note: The TPOC has limited authority as defined within this Statement of Work. They do not have the authority to commit or obligate Government funds or make changes to the terms and conditions of the purchase order. As such, any changes to the purchase order must be performed by a warranted Government Contracting Officer with appropriate delegated authority to do so.

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9.0 PAYMENT

Payment shall be made in quarterly in arrears. Payment authorization requires submission and approval of invoices to the Contracting Officer’s Representative and Technical Point of Contact and NIH OFM, in accordance with the payment provisions listed below:

The following clause is applicable to all Purchase Orders, Task or Delivery Orders, and Blanket Purchase Agreement (BPA) Calls: Prompt Payment (Jan 2017) FAR 52.232-25.

Highlights of this clause and NIH implementation requirements follow:

I. Invoice Requirements A. An invoice is the Contractor's bill or written request for payment under the contract for supplies delivered or services performed. A proper invoice is an "Original" which must include the items listed in subdivisions 1 through 12, below, in addition to the requirements of FAR 32.9. If the invoice does not comply with these requirements, the Contractor will be notified of the defect within 7 days after the date the designated billing office received the invoice (3 days for meat, meat food products, or fish, and 5 days for perishable agricultural commodities, dairy products, edible fats, or oils) with a statement of the reasons why it is not a proper invoice. (See exceptions under II., below.) Untimely notification will be considered in the computation of any interest penalty owed the Contractor.

1. Vendor/Contractor: Name, Address, Point of Contact for the invoice (Name, title, telephone number, e-mail and mailing address of point of contact).

2. Remit-to address (Name and complete mailing address to send payment).

3. Remittance name must match exactly with name on original order/contract. If the

Remittance name differs from the Legal Business Name, then both names must appear on the invoice.

4. Invoice date.

5. Unique invoice #s for all invoices per vendor regardless of site.

6. NBS document number formats must be included for awards created in the NBS:

Contract Number; Purchase Order Number; Task or Delivery Order Number and Source Award Number (e.g., Indefinite Delivery Contract number; General Services Administration number); or, BPA Call Number and BPA Parent Award Number.

7. Unique Entity Identifier (UEI) which is in the System for Award Management (SAM) and replaces the Dun & Bradstreet Data Universal Numbering System (DUNS) number.

8. Federal Taxpayer Identification Number (TIN). In those rare cases where a contractor does not have a UEI number or TIN, a Vendor Identification Number (VIN) must be referenced on the invoice. The VIN is the number that appears after the contractor’s name on the face page of the award document.

9. Identify that payment is to be made using a three-way match.

10. Description of supplies/services that match the description on the award, by line billed.*

11. Freight or delivery charge must be billed as shown on the award. If it is included in the item price do not bill it separately. If identified in the award as a separate line item, it must be billed separately.

12. Quantity, Unit of Measure, Unit Price, Extended Price of supplies delivered or services performed, as applicable, and that match the line items specified in the award.*

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NOTE: If your invoice must differ from the line items on the award, please contact the Contracting Officer before submitting the invoice. A modification to the order or contract may be needed before the invoice can be submitted and paid.

Shipping costs will be reimbursed only if authorized by the Contract/Purchase Order. If authorized, shipping costs must be itemized. Where shipping costs exceed $100, the invoice must be supported by a bill of lading or a paid carrier's receipt.

B. The Contractor shall submit invoices to the Department of Treasury’s Invoice

Processing Platform (IPP) at https://www.ipp.gov with a copy to the approving official, as directed below.

The Contractor shall submit a copy of the electronic invoice to the following Approving Official (Technical Point of Contact):

Approving Official: Technical Point of Contact Name: Email:

II. Invoice Payment A. Except as indicated in paragraph B., below, the due date for making invoice payments by the designated payment office shall be the later of the following two events:

1. The 30th day after the designated billing office has received a proper invoice.

2. The 30th day after Government acceptance of supplies delivered or services performed.

B. The due date for making invoice payments for meat and meat food products, perishable agricultural commodities, dairy products, and edible fats or oils, shall be in accordance with the Prompt Payment Act, as amended.

III. Interest Penalties A. An interest penalty shall be paid automatically, if payment is not made by the due date and the conditions listed below are met, if applicable.

1. A proper invoice was received by the designated billing office.

2. A receiving report or other Government documentation authorizing payment was processed and there was no disagreement over quantity, quality, or contractor compliance with a term or condition.

3. In the case of a final invoice for any balance of funds due the contractor for supplies delivered or services performed, the amount was not subject to further settlement actions between the Government and the Contractor.

https://www.ipp.gov/

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B. Determination of interest and penalties due will be made in accordance with the provisions of the Prompt Payment Act, as amended, the Contract Disputes Act, and regulations issued by the Office of Management and Budget.

IV. PROVIDING ACCELERATED PAYMENT TO SMALL

BUSINESS SUBCONTRACTORS, FAR 52.232-40 (MAR 2023)

(a) Upon receipt of accelerated payments from the Government, the Contractor shall make accelerated payments to its small business subcontractors under this contract, to the maximum extent practicable and prior to when such payment is otherwise required under the applicable contract or subcontract, after receipt of a proper invoice and all other required documentation from the small business subcontractor.

(b) The acceleration of payments under this clause does not provide any new rights under the Prompt Payment Act.

(c) Include the substance of this clause, including this paragraph (c), in all subcontracts with small business concerns, including subcontracts with small business concerns for the acquisition of commercial products or commercial services.

(End of Clause)

V. HHSAR 352.232-71 Electronic Submission of Payment Requests (February 2, 2022)

(a) Definitions. As used in this clause— Payment request means a bill, voucher, invoice, or request for contract financing payment with associated supporting documentation. The payment request must comply with the requirements identified in FAR 32.905(b), ‘‘Content of Invoices’’ and the applicable Payment clause included in this contract.

(b) Except as provided in paragraph (c) of this clause, the Contractor shall submit payment requests electronically using the Department of Treasury Invoice Processing Platform (IPP) or successor system. Information regarding IPP, including IPP Customer Support contact information, is available at www.ipp.gov or any successor site.

(c) The Contractor may submit payment requests using other than IPP only when the Contracting Officer authorizes alternate procedures in writing in accordance with HHS procedures.

(d) If alternate payment procedures are authorized, the Contractor shall include a copy of the Contracting Officer’s written authorization with each payment request.

(End of Clause) http://www.ipp.gov/

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FAR 52.217-8 – OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

FAR 52.217-9 – OPTION TO EXTEND THE TERMS OF THE CONTRACT

(MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 15 days of purchase order expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 months.