DRAFT_PWS- Fort Hall_Medical_Support_Services.docx

I. PURPOSE OF CONTRACT

This is a Non-Personal Services Contract to provide qualified Medical Support Services for the Fort Hall Service Unit (FHSU), Indian Health Service (IHS). This requirement is needed to provide supplemental medical support coverage to ensure continuity of direct patient care and related patient care services. The contract medical support staff will assist in maintaining safe, effective and timely medical health services, and support ongoing clinical operations within the Fort Hall Service Unit.

Services may be required in one or more of the following labor categories:

· Pharmacist

· Pharmacy Technician

· Clinical Laboratory Scientist (CLS)

· Clinical Laboratory Technician (CLT)

· Registered Nurse (RN)

· Medical Assistant (MA)

· Health Technician

· Certified Nursing Assistant (CNA)

· Dental Assistant The Government reserves the right to order services in any labor category identified under this Statement of Work.

II. OBJECTIVE

The objective of this contract is to provide qualified medical support personnel to assist the Fort Hall Service Unit in delivering comprehensive healthcare services to eligible American Indian and Alaska Native patients.

Contractor personnel shall provide professional healthcare support services consistent with their education, training, licensure, certification, and scope of practice while maintaining compliance with applicable Federal laws, Indian Health Service policies, accreditation standards, and accepted standards of professional practice.

Services provided under this contract are intended to:

· Maintain continuity of patient care.

· Reduce delays in access to healthcare services.

· Support safe and efficient clinical operations.

· Improve patient access to pharmacy, laboratory, nursing, medical, and dental services.

· Maintain compliance with applicable regulatory and accreditation standards.

All services shall be performed in a professional, courteous, and culturally sensitive manner while respecting the traditions and values of the tribal communities served by the Fort Hall Service Unit.

III. PERIOD OF PERFORMANCE AND LOCATION

A. Place of Performance Services shall be performed at:

Fort Hall Service Unit Indian Health Service 33 North Mission Road Fort Hall, Idaho 83203 B. Period of Performance The anticipated Period of Performance shall consist of one (1) twelve-month Base Period with one, one-year Option Period, exercised at the discretion of the Government.

The Government does not guarantee any minimum number of hours under this contract. Staffing requirements shall be based upon operational needs and funding availability.

IV. STATEMENT OF WORK

The Contractor shall provide qualified Medical Support Services during normal clinic operating hours or as otherwise directed by the Contracting Officer's Representative (COR).

Normal operating hours are Monday through Friday, 8:00 a.m. through 5:00 p.m., excluding Federal holidays, administrative closures, emergency closures, and other Government-authorized closures.

Contractor personnel shall perform services within the scope of their education, licensure, certification, and professional standards while complying with all applicable Indian Health Service policies and procedures.

The Contractor shall ensure all assigned personnel:

· Report for duty as scheduled and are prepared to perform assigned duties.

· Maintain current professional licenses, certifications, and registrations required for their assigned position.

· Maintain current Basic Life Support (BLS) certification at a minimum, unless a higher certification is required by the position.

· Comply with all infection prevention and control policies.

· Follow OSHA, CDC, HIPAA, CMS, AAAHC, Joint Commission (when applicable), and Indian Health Service requirements.

· Utilize the Government's Electronic Health Record (EHR), Resource and Patient Management System (RPMS), and other electronic clinical systems as required.

· Complete all required documentation accurately and timely.

· Maintain patient confidentiality and protect all Protected Health Information (PHI).

· Work collaboratively with physicians, pharmacists, nurses, dentists, laboratory personnel, and ancillary staff.

· Demonstrate professional conduct and culturally appropriate communication with patients, families, tribal members, visitors, and Government employees.

· Participate in orientation, mandatory training, competency assessments, and quality improvement activities as required.

The Contractor shall ensure that all personnel assigned under this contract meet the requirements of Section 408 of the Indian Child Protection and Family Violence Prevention Act (Public Law 101-630) for positions involving regular contact with or control over Indian children.

The Contractor shall provide replacement personnel when requested by the Government due to unsatisfactory performance, failure to maintain qualifications, prolonged absence, or inability to perform assigned duties.

VII. GOVERNMENT-FURNISHED FACILITIES AND EQUIPMENT

The Government shall furnish:

· Clinical workspace

· Examination rooms

· Pharmacy work areas

· Laboratory facilities

· Dental operatories

· Office furniture

· Computer workstation

· Telephone

· Electronic Health Record (EHR) access

· RPMS access, as applicable

· Required medical equipment

· Medical supplies

· Personal Protective Equipment (PPE)

· Government identification badge following successful credentialing and background investigation Contractor personnel shall exercise reasonable care in the use of Government property and immediately report damaged, malfunctioning, or missing equipment.

Government property shall not be removed from Government facilities without written authorization.

VIII. CONTRACTOR RESPONSIBILITIES

The Contractor shall:

· Recruit, hire, supervise, compensate, and retain qualified personnel.

· Verify all licenses and certifications prior to assignment.

· Maintain records demonstrating qualifications of assigned personnel.

· Replace personnel who fail to meet contract requirements.

· Notify the Contracting Officer's Representative (COR) immediately of staffing changes.

· Ensure personnel complete required onboarding before beginning work.

· Maintain professional liability insurance as required.

· Ensure compliance with HIPAA, OSHA, CDC infection control recommendations, and all applicable Federal regulations.

· Ensure all personnel satisfy Section 408 of Public Law 101-630 (Indian Child Protection and Family Violence Prevention Act) for positions involving regular contact with Indian children.

The Contractor shall provide replacement personnel when requested by the Government if assigned personnel fail to perform satisfactorily.

VI. QUALIFICATIONS

The Contractor shall provide qualified personnel who possess the education, training, licensure, certifications, and experience necessary to perform the duties identified under this Statement of Work. Contractor personnel shall maintain all required credentials throughout the period of performance and shall perform services within the scope of their professional license and applicable Federal, State, and Indian Health Service (IHS) policies.

A. General Qualifications The Contractor shall ensure that all personnel assigned under this contract:

1. Are legally authorized to work in the United States.

2. Possess current, unrestricted professional licensure, registration, or certification, as required for their respective discipline, in a State, Territory of the United States, or the District of Columbia.

3. Have graduated from an accredited educational program appropriate to their profession.

4. Maintain current Basic Life Support (BLS) certification through the American Heart Association or an equivalent nationally recognized organization. Advanced certifications (e.g., ACLS, PALS) shall be maintained when required by the assigned position or clinical area.

5. Demonstrate competency and experience in an outpatient or ambulatory care setting appropriate to the services being provided.

6. Experience with the Indian Health Service Resource and Patient Management System (RPMS) and EHR is preferred but not required.

7. Be proficient in speaking, reading, writing, and understanding the English language.

8. Demonstrate effective communication skills, professional judgment, and the ability to work collaboratively as part of a multidisciplinary healthcare team.

9. Maintain compliance with all applicable Federal, State, local, IHS, OSHA, HIPAA, infection prevention, and patient safety requirements.

B. Position-Specific Qualifications The Contractor shall provide personnel meeting the following minimum qualifications:

Pharmacist

· Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited college or school of pharmacy.

· Current, unrestricted license to practice pharmacy in a State, Territory, or the District of Columbia.

· Immunization certification, if vaccination services are assigned.

· Experience in outpatient pharmacy practice is preferred.

Pharmacy Technician

· Current Pharmacy Technician certification and registration or licensure, as required by applicable State law.

· National certification through the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) is preferred.

· Experience in outpatient pharmacy operations and automated dispensing systems is preferred.

Clinical Laboratory Scientist (CLS)

· Bachelor's degree in Medical Laboratory Science or related field.

· Current certification by the American Society for Clinical Pathology (ASCP) or equivalent nationally recognized certifying organization.

· Experience performing moderate- and high-complexity laboratory testing.

Clinical Laboratory Technician (CLT)

· Associate degree in Medical Laboratory Technology or equivalent education.

· Current ASCP Medical Laboratory Technician (MLT) certification or equivalent.

· Experience performing specimen collection, processing, quality control, and routine laboratory testing.

Registered Nurse (RN)

· Graduate of an accredited school of nursing.

· Current, unrestricted Registered Nurse license in a State, Territory, or the District of Columbia.

· Minimum of one (1) year of recent clinical nursing experience in ambulatory care, primary care, emergency care, or medical-surgical nursing preferred.

Medical Assistant

· Graduate of an accredited Medical Assistant program or equivalent military training.

· Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), or equivalent credential preferred.

· Experience in outpatient clinical care preferred.

Health Technician

· Education and experience appropriate to assigned clinical duties.

· Current certification when required by the assigned specialty.

· Experience supporting patient care in an ambulatory healthcare setting preferred.

Certified Nursing Assistant (CNA)

· Current Certified Nursing Assistant certification in a State or Territory of the United States.

· Experience providing direct patient care in a clinical or long-term care setting preferred.

Dental Assistant

· Graduate of an accredited Dental Assistant program or equivalent experience.

· Current certification and radiology certification as required by State law.

· Current Certified Dental Assistant (CDA) credential through the Dental Assisting National Board (DANB) is preferred.

· Experience assisting in general dentistry and chairside procedures preferred.

C. Credentialing and Required Documentation Prior to assignment, the Contractor shall provide documentation sufficient for Government credentialing, onboarding, and verification, including, at a minimum:

· Current professional license(s), certification(s), and registration(s), as applicable.

· Proof of graduation from an accredited educational program.

· Current Basic Life Support (BLS) certification and other required life support certifications.

· Current curriculum vitae or résumé.

· Documentation of immunization status in accordance with IHS requirements.

· Declaration of Employment.

· Certification of Education, Licensure, and Professional Liability Insurance.

· Signed HIPAA Confidentiality Agreement.

· Documentation required to satisfy Section 408 of Public Law 101-630 (Indian Child Protection and Family Violence Prevention Act), when applicable.

· Any additional documentation required to complete the Fort Hall Service Unit credentialing and onboarding process.

E. Continuing Qualifications The Contractor shall ensure that all assigned personnel maintain required licenses, certifications, continuing education, and professional competency throughout the period of performance. The Contractor shall immediately notify the Contracting Officer and the Contracting Officer's Representative (COR) of any change in the licensure, certification, clinical privileges, or employment status of assigned personnel that may affect their eligibility to perform services under this contract.