DRAFT - Solicitation 75H71125R00001.pdf

75H71125R00001

SOLICITATION, OFFER AND AWARD

4. TYPE OF SOLICITATION2. CONTRACT NUMBER 3. SOLICITATION NUMBER

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

System (DPAS) - Code of Federal Regulations - at 15 CFR 700.

6. REQUISITION/PURCHASE NUMBER

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

NEGOTIATED (RFP) REQUEST FOR

SEALED BID (IFB) INVITATION FOR BID

5. DATE ISSUED

1. This Contract is a Rated Order under the Defense Priorities and Allocations RATING PAGE OF PAGES

1 98

C. E-MAIL ADDRESS

EXT.NUMBERAREA CODE

B. TELEPHONE (NO COLLECT CALLS)A. NAME

10. FOR

INFORMATION

CALL:

CAUTION: LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the

SOLICITATION

9. Sealed offers in original and

PART IV - REPRESENTATIONS AND INSTRUCTIONS

OTHER STATEMENTS OF OFFERORS

EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND

LIST OF ATTACHMENTS

CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

I

J

K

L

M SPECIAL CONTRACT REQUIREMENTS

CONTRACT ADMINISTRATION DATA

DELIVERIES OR PERFORMANCE

INSPECTION AND ACCEPTANCE

PACKAGING AND MARKING

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

SUPPLIES OR SERVICES AND PRICES/COSTS

SOLICITATION/CONTRACT FORM

PART II - CONTRACT CLAUSESPART I - THE SCHEDULE

H

G

F

E

D

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B

A

SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)

11. TABLE OF CONTENTS

18. OFFER DATE17. SIGNATURE

SUCH ADDRESS IN SCHEDULE.

IS DIFFERENT FROM ABOVE - ENTER

15C. CHECK IF REMITTANCE ADDRESS

EXTENSIONNUMBERAREA CODE

15B. TELEPHONE NUMBER

(Type or print)AND

ADDRESS

OF

OFFEROR

CODE FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME

DATEAMENDMENT NO.DATEAMENDMENT NO.

and related documents numbered and dated):

amendments to the SOLICITATION for offerors

(The offeror acknowledges receipt of

14. ACKNOWLEDGEMENT OF AMENDMENTS

CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)

(See Section I, Clause No. 52.232.8)

13. DISCOUNT FOR PROMPT PAYMENT

designated point(s), within the time specified in the schedule.

by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

28. AWARD DATE

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

CODE 24. ADMINISTERED BY (If other than Item 7)

ITEM

(4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

41 U.S.C. 3304 (a) ( 10 U.S.C. 3204 (a) (

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION UNDER THE

21. ACCOUNTING AND APPROPRIATION20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED

AWARD (To be completed by government)

CODE

11/12/2024 X

Oklahoma City Area IHS 701 Market Drive Oklahoma City OK 73114

1630 CS 12/27/2024

SHELTON BRUCE 918

SHELTON.BRUCE@IHS.GOV

342-6424

X

X

X

X

X

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X

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X

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X

PAGE(S)

SEAN L. LONG

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 12/2022)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

1-3 4-6

7-15 17-18 19-25 26-31 32-40

41-76

76-84

85-89

90-92

93-98

12. In compliance with the above, the undersigned agrees, if this offer is accepted within _____45_________ calendar days (60 calendar days unless a different period is inserted

PROPOSAL

UNITED STATES CODE AT: DRAFT

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 98

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

75H71125R00001

(A) (B) (C) (D) (E) (F)

Indefinite delivery / indefinite quantity healthcare provider contract for use within the

Oklahoma City Area operating area.

Work will be procured, awarded, and performed through individual task orders. The principal components of the work will be identified in each task order.

The applicable North American Industry

Classification System (NAICS) code for this

Acquisition is 561320.

Delivery: 02/28/2026

Delivery Location Code: IHSOKLAHOMACITY

IHSOKLAHOMACITY

701 MARKET DRIVE

OKLAHOMA CITY OK 73114 US

Period of Performance: 03/01/2025 to 02/28/2030

1 03/01/2025 to 02/28/2026 - OCAO Healthcare

Providers Services in Accordance with Schedule B and Schedule C

Anticipated Award Type: Indefinite-quantity

Period of Performance: 03/01/2025 to 02/28/2026

2 03/01/2026 to 02/28/2027 - OCAO Healthcare

Providers Services in Accordance with Schedule B and Schedule C

Anticipated Award Type: Indefinite-quantity

(Option Line Item)

01/01/2026

Period of Performance: 03/01/2026 to 02/28/2027

3 03/01/2027 to 02/28/2028 - OCAO Healthcare

Providers Services in Accordance with Schedule B and Schedule C

Anticipated Award Type: Indefinite-quantity

(Option Line Item)

01/01/2027

Period of Performance: 03/01/2027 to 02/28/2028

4 03/01/2028 to 02/28/2029 - OCAO Healthcare

Providers Services in Accordance with Schedule B and Schedule C

Anticipated Award Type: Indefinite-quantity

(Option Line Item)

01/01/2028

Period of Performance: 03/01/2028 to 02/28/2029

Continued ...

OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

NSN 7540-01-152-8067

DRAFT

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 98

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

75H71125R00001

(A) (B) (C) (D) (E) (F)

5 03/01/2029 to 02/28/2030 - OCAO Healthcare

Providers Services in Accordance with Schedule B and Schedule C

Anticipated Award Type: Indefinite-quantity

(Option Line Item)

01/01/2029

Period of Performance: 03/01/2029 to 02/28/2030

The total estimated amount for the base with all options is $102,000,000.

OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

NSN 7540-01-152-8067

PART I, SECTION B – PRICING SCHEDULE

BASE YEAR – March 1, 2025 through February 28, 2026

Labor Category CEILING HOURLY

RATE

Anesthesiologist Certified Registered Nurse Anesthetist (CRNA) Hospitalist Obstetrician/Gynecology Physician (OB/GYN) Pediatrician (Pediatric Physician) Internal Medicine Physician Family Medicine Physician Orthopedic Physician Podiatrist Respiratory Therapist (RT) Nurse Practitioner (APN) Mid Wife Physician Assistant General Surgeon Emergency Medicine Physician (ABEM Certified)

OPTION YEAR ONE – March 1, 2026 through February 28, 2027

Labor Category CEILING HOURLY

RATE

Anesthesiologist Certified Registered Nurse Anesthetist (CRNA) Hospitalist Obstetrician/Gynecology Physician (OB/GYN) Pediatrician (Pediatric Physician) Internal Medicine Physician Family Medicine Physician Orthopedic Physician Podiatrist Respiratory Therapist (RT) Nurse Practitioner (APN) Mid Wife Physician Assistant General Surgeon Emergency Medicine Physician (ABEM Certified) DRAFT

OPTION YEAR TWO – March 1, 2027 through February 29, 2028

Labor Category CEILING HOURLY

RATE

Anesthesiologist Certified Registered Nurse Anesthetist (CRNA) Hospitalist Obstetrician/Gynecology Physician (OB/GYN) Pediatrician (Pediatric Physician) Internal Medicine Physician Family Medicine Physician Orthopedic Physician Podiatrist Respiratory Therapist (RT) Nurse Practitioner (APN) Mid Wife Physician Assistant

Emergency Medicine Physician (ABEM Certified)

OPTION YEAR THREE – March 1, 2028, through February 28, 2029

Anesthesiologist Certified Registered Nurse Anesthetist (CRNA) Hospitalist Obstetrician/Gynecology Physician (OB/GYN) Pediatrician (Pediatric Physician) Internal Medicine Physician Family Medicine Physician Orthopedic Physician Podiatrist Respiratory Therapist (RT) Nurse Practitioner (APN) Mid Wife Physician Assistant

OPTION YEAR FOUR – March 1, 2029, through February 28, 2030

Anesthesiologist Certified Registered Nurse Anesthetist (CRNA) Hospitalist Obstetrician/Gynecology Physician (OB/GYN) Pediatrician (Pediatric Physician) Internal Medicine Physician Family Medicine Physician Orthopedic Physician Podiatrist Respiratory Therapist (RT) Nurse Practitioner (APN) Mid Wife Physician Assistant

PART I, SECTION C – DESCRIPTIONS /SPECIFICATIONS/STATEMENT OF WORK

1. PURPOSE OF THE PROJECT

Indian Health Service (IHS), Oklahoma City Area Office (OCAO) provides support to the Indian Health Clinics and Hospitals in Oklahoma and Kansas. The OCAO ensures that all health clinics and hospitals have supplies, services, support, oversight, and other needs to provide healthcare for eligible Native American patients that are registered for services. There are multiple departments in OCAO to include the National Supply Service Center (NSSC), which supplies items to all of IHS, and the Office of Environmental Health and Engineering (OEH&E), who complete construction contracting and other related items. There are various departments within each facility that have a requirement for Healthcare Providers including but not limited to: Emergency Department, Surgery, Cardiology, Obstetrics, Physical Therapy, Orthopedics, Podiatry, Outpatient Clinics, and Pediatrics. Healthcare Providers are needed to fill the areas of needed professional services of which are necessary to provide care within the IHS healthcare system.

2. DETAILED DESCRIPTION OF THE TECHNICAL REQUIREMENTS

2.1. The contractor shall provide non-personal healthcare provider services in support for the hospitals and clinics in the specialized fields to include, but not limited to; Anesthesiologist, Certified Registered Nurse Anesthetist (CRNA), Hospitalist, Obstetrician/Gynecology Physician (OB/GYN), Pediatrician (Pediatric Physician), Internal Medicine Physician, Family Medicine Physician, Orthopedic Physician, Podiatrist, Respiratory Therapist (RT), Nurse Practitioner (APN), Mid Wife, Physician Assistant, General Surgeon, Emergency Medicine Physician (ABEM Certified). This Performance Work Statement establishes a baseline of requirements that the Contractor will be expected to accomplish for each labor category identified to meet the Government’s need. The Contractor must be able to provide all labor categories specified under Attachment A, Labor Category Matrix.

2.2. The types and number of the Contractor’s personnel and/or teams may vary according to the task order.

2.3. Contractor personnel should have a working knowledge of all items in their labor category to perform the services described, which are listed under Attachment A, Labor Category Matrix.

Most or all of the job categories are expected to be exempt from the Service Contract Act under the learned professional or highly paid exemptions, but if they are not, required knowledge will need to include those in the job categories listed under the McNamara-O'Hara Service Contract Act. IHS standard commercial off-the-shelf software includes Microsoft Outlook, Word, Excel, PowerPoint, Edge, Acrobat Reader. Contractor should have a basic understanding of computers and the software listed. Medical staff will use IHS specific software including, but not limited to RPMS and EHR. External training will be at the contractor’s expense. IHS will only provide training at no cost to the contractor, if deemed necessary, for the Contractor’s personnel to gain proficiency in IHS unique software.

Contractor shall comply with IHS’ computer guidelines and other applicable laws such as

HIPAA.

2.4. The contractor personnel will interface with Government employees, other contractors, patients, and other organizations. This requires the contractor personnel to be able to be located in rural areas and have special sensitivity to rural and American Indian\Alaska Native healthcare needs.

2.5. The Contractor shall develop and maintain workflow.

2.5.1. The contractor will be required to create and maintain a process to search for doctors, hire doctors, maintain insurance, onboard, credentialing, background check, and complete other necessary elements of duties.

2.6. The Indian Health Service facilities in the Oklahoma City Area Office require compliance through The Joint Commission (TJC) or Accreditation Association for Ambulatory Health Care (AAAHC) depending on the facility.

3. PERIOD AND PLACE OF PERFORMANCE

3.1. Period of Performance. The base year Period of Performance will be 12 months from date of award with four (4) twelve (12) month option years.

3.2. Locations:

3.2.1. Anadarko Indian Health Center

201 E Parker McKenzie Dr.

Anadarko, OK 73005

3.2.2. Carnegie Indian Health Center

212 E 4th St Carnegie, OK 73015

3.2.3. Claremore Indian Hospital

101 S. Moore Ave Claremore, OK 74017

3.2.4. Clinton Indian Health Center

10321 N 2274 Rd Clinton, OK 73601

3.2.5. El Reno Indian Health Center

1801 Parkview Dr.

El Reno, OK 73036

3.2.6. Haskell Indian Health Center

2415 Massachusetts St.

Lawrence, KS 66046

3.2.7. Lawton Indian Hospital

1515 NE Lawrie Tatum Rd Lawton, OK 73507

3.2.8. Oklahoma City Area Office

701 Market Dr.

Oklahoma City, OK 73114

3.2.8.1. Includes National Supply Service Center (NSSC) and Office of Environmental Health and Engineering (OEH&E)

3.2.9. Pawnee Indian Health Center

1201 Heritage Cir.

Pawnee, OK 74058

3.2.10. Watonga Indian Health Center

1305 S. Clarence Nash Blvd Watonga, OK 73772

3.2.11. Wewoka Indian Health Center

36640 Highway 270 Wewoka, OK 74884

3.2.12. White Cloud Health Station

3349-B Thrasher Rd White Cloud, KS 66094

3.3. Hours. While work hours for certain task assignments may vary depending on the requirements of the assigned work, in general, the Contractor’s staff shall provide support during IHS core work hours of 9:00AM to 3:00PM, Monday through Friday (local time) except local or national emergencies, administrative closing, and other IHS or Government directed facility closures. Time worked in excess of 80 hours in a two-week period and hours worked in excess of 12 hours per day shall be approved by the Contracting Officer’s Representative (COR) in advanced with pre-written approval.

4. TRAVEL

4.1. Travel is not anticipated for this requirement. In the event of travel, it shall be paid in accordance with the Federal Travel Regulations and GSA travel rates.

5. TELECOMMUTING

5.1. Telemedicine is not anticipated, but there is potential for a task to allow telemedicine.

5.2. The contractor is not prohibited from proposing their own place(s) of performance or requesting authorization for their employees to telecommute to perform work called for under the contract. Request will be considered on a case-by-case basis and must be approved in writing by the Contracting Officer.

5.3. Contract workers shall abide by their official company policies for telework and utilizing alternative locations to perform the work specified in the contract Performance Work Statement/Statement of Work. No adjustment shall be made in contract cost or price for authorized remote work or telecommuting of contractor employees. Any costs for travel and other direct costs for remote work and telecommuting shall be assumed by the Contractor and will not be reimbursed by the Government.

5.4. The contractor is responsible for all applicable federal, state, local taxes, or other taxes and duties imposed if telework/remote work is permitted under the contract/order. All applicable information technology and cybersecurity requirements shall be met before contractor employees can remote work or telework.

5.5. Contractor access to the IHS network from a remote location is a privilege for mutual convenience while the Contractor performs business under the contract/order. It is not a right, a guarantee of access, a condition of the contract, or to Government Furnished Equipment.

The contractor assumes the risk of, and shall be responsible for, any loss of Government property upon its delivery to the Contractor as Government Furnished Property.

5.6. Contracting Officer authorization to remote work/telework under the contract may be rescinded by the Government at any time if a determination is made that the work or any portion thereof must be performed at a specified place of performance, or security would be compromised.

6. CONTRACTOR PERSONNEL

6.1. The Contractor shall be responsible for selecting personnel who are well qualified through experience, certification, and, if relevant, education, to perform the requirements of this contract/order and for keeping them informed of all changes and methods of operation.

6.1.1. Acceptable boards will be the American Board of Medical Specialties (ABMS) or National Board of Physicians and Surgeons (NBPAS). Other boards are not acceptable unless specific listed under the task order.

6.1.2. The contractor must review candidates for suitability before providing them to IHS.

6.2. The Indian Health Service facilities in the Oklahoma City Area Office are accredited through

The Joint Commission (TJC) or Accreditation Association for Ambulatory Health Care (AAAHC) depending on the facility.

6.2.1. The contractor personnel must be able to be credentialed and privileged in accordance with the specific facilities accrediting body (TJC or AAAHC) and the IHS Manual. The credentialing process can take up to 90 days from submission of a complete package.

6.2.1.1. A complete credentialing package includes, but is not limited to providing case logs and peer reviews.

6.2.1.2. Board competency does not equal competency for the purposes of credentialing and privileges.

6.2.1.3. The contractor must have designated professional staff to maintain and contact for credentialing issues.

6.2.2. The contractor must perform quality assurance activities in cooperation with the facilities that are acceptable for TJC or AAAHC certification regarding the monitoring of healthcare provider services with direct contact with patients.

6.2.3. Contractor staff are required to complete mandatory IHS training tailored to each facility and IHS.

6.3. All contractor personnel shall conduct themselves in a proper, efficient, and business-like manner and conform to all regulations which may be in effect during the contract/order period of performance.

6.4. The IHS will not exercise any supervision or control over contractor personnel performing under this contract/order. All matters pertaining to the employment, supervision, compensation, promotion, and discharge of the Contractor’s employees shall be the responsibility of the Contractor, which is in all respects the employer of such employee.

6.4.1. The contractor may provide direct staff or locums partner staff.

6.5. The contractor must provide a program manager as a centralized point of contact to manage at the task order level on day-to-day matters.

6.5.1. Must be able to centralize on matters of hiring, complaints, credentialing, onboarding, and clearances.

6.5.2. Shall be required to visit the facilities as needed to address concerns.

6.5.3. Shall be required to meet with OCAO executive leadership to report on a semi-annual basis for recommended improvements and planning.

6.6. The contractor must provide a Program Manager as a total project point of contract for all other contractual matters.

6.6.1. Project manager will be the contact for task order proposals.

6.6.2. Address contractual concerns

6.6.3. Serve as backup program manager

7. SPECIAL REQUIREMENTS

7.1. In accordance with HHSAR 304.1301, (a) HHS follows National Institute of Standards and

Technology (NIST) Federal Information Processing Standards (FIPS) Publication (PUB) Number 201-2, Personal Identity Verification (PIV) of Federal Employees and Contractors, and OMB implementation guidance for personal identity verification, for all affected contractor and subcontractor personnel when contract performance requires contractors to have routine physical access to a federally-controlled facility and/or routine physical and logical access to a federally-controlled information system.

7.2. The Indian Health Service is a tobacco/smoke free environment (buildings and grounds). No tobacco/smoking use will be tolerated during service.

7.3. Security Requirements: Contractor personnel will be required to contact the government designated point of contact upon arrival. The contractor shall be responsible for the security of all organizational information. Current rules and regulations applicable to the premises, where the work shall be performed shall apply to the contractor and its employees while working on the premises. These regulations include but are not limited to, escort by IHS hospital or clinic designated official, presentation of valid identification, adherence to smoking restriction and any safety procedures.

7.4. The contractor shall not disclose or cause to disseminate any information concerning operations of any Indian Health Service Hospital or other IHS sites. Such action(s) could result in violation of the contract and possible legal actions.

7.4.1. All inquiries, comments, or complaints arising from any matter observed, experienced or learned of as a result of or in connection with the performance of the contract, the resolution of which may require the dissemination of official information, shall be directed to the government’s designated representative.

7.5. Organizational Conflicts of Interest: Contractor and Sub-Contractor personnel performing work under this contract may receive or have access to proprietary information (e.g. cost or pricing information, budget information or analyses, specifications, work statements, etc.) or perform functions which may create Organizational Conflicts of Interest (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the CO immediately whenever such access or participation may result in any actual or potential OCI and shall promptly submit a written plan to the CO to avoid or mitigate any such OCI. The OCI mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may prescribe other remedies as deemed necessary; including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

8. GOVERNMENT FURNISHED PROPERTY, FACILITIES AND SERVICES

8.1. Contractors shall work in IHS facilities and IHS will provide desks, computer, and other equipment as necessary for their work. The Government will not transfer any property, facilities, or services to the contractor unless otherwise authorized in the contract/order.

9. CONTRACTOR FURNISHED PROPERTY, FACILITIES AND SERVICES

9.1. Required personnel, materials, supplies and equipment: The contractor shall furnish all personnel, materials, supplies and equipment required to perform work under the contract, to include but not limited to: personnel, oversight, and management.

10. CHANGES TO THE STATEMENT OF WORK (SOW)

10.1. Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. Costs incurred by the contractor through the actions of parties other than the Contracting Officer shall be borne by the contractor.

11. DELIVERABLES, REPORTING REQUIREMENTS, AND QUALITY CONTROL

PLAN

11.1. Contractor Point of Contact: The contractor shall furnish one designated point of contact

(POC) to the government’s designated representative for coordination of services, supplies, delivery, and/or maintenance. The POC will be empowered to make daily decisions to ensure that the contract implementation and day-to-day maintenance meets the terms and conditions of this contract. The contractor will notify the COR immediately upon change in POC designation.

11.1.1. Contractor’s Phone Numbers: The contractor shall provide a company contact prior to execution of the contract, with email and telephone number, which must be answered during at least eight working hours, between 8:00 am and 4:30 pm, Monday through Friday.

11.2. Deliverables

11.2.1. Monthly Status Report (by the 15th of each month) for the monthly period directly proceeding via email to the contracting officer’s representative. The monthly period should be for the entire month e.g. May 1st to May 31st.

11.2.1.1. The monthly status report will encompass the following elements:

11.2.1.1.1. List of all task orders

11.2.1.1.2. List of all providers under those task orders, including status on hiring/onboarding, their labor category title, and period of performance

11.2.1.1.3. List all financial status of task orders to include when a CLIN is reaching an expended status with sufficient time to add more funding

11.2.2. Monthly invoices to be completed in the format required by the Government in the

Treasury Invoice Processing Platform (IPP).

11.3. Quality Control Plan

11.3.1. The Contractor shall prepare and maintain an effective Quality Control Plan (QCP) that includes a description of the inspection system to cover the services listed in 11.2 Deliverables. The QCP shall be submitted to the Government for acceptance no later than 30 days after the effective date of award. The Government will notify the Contractor of acceptance or required modifications no later than 30 days after QCP submittal. The Contractor shall make appropriate modifications and obtain final acceptance of the plan by the Government no later than 15 days after the Government identifies required modification, if any.

11.3.2. The QCP is a living document that can be altered at any time the Government or Contractor (with Government concurrence) deems measurement improvements can be made. At any time, the Government reserves the right to inspect any and all QC supporting documentation. The Contractor shall provide copies of all QC reports as required prior to contract expiration.

12. PERFORMANCE MEASURES

12.1. The following table contains the quality standard the Government will use to evaluate the Contractor’s performance along with the Acceptable Quality Level

(AQL).

Performance Objective Performance Standard and Acceptance

Quality Level (AQL) Quality: Contractor assures that the customer satisfaction meets the performance requirements of the contract.

Customer Satisfaction Professionalism: No more than five (5) verified formal customer complaints or contract discrepancy reports during each twelve-month period of performance (base plus options if applicable) for the contract. The Contractor must have resolved customer complaints within ten (10) working days of receipt.

Performance Requirements: Provide responsive management of staff with timely responses to tasks and work.

Accuracy: No more than three (3) sets of corrections for any work products and all corrections must be submitted within one working day of the negotiated suspense.

Contract deliverable are completed in an accurate and timely manner.

No more than two (2) validated formal customer complaints or contract discrepancies per period of performance (base plus options if applicable) for the contract. The Contractor must have resolved customer complaints within ten (10) working days of receipt. The Contractor shall provide responsive contract management, including timely responses, contract modification, and tasks. If complaints or discrepancies cannot be corrected within ten

(10) calendar days, the Contractor will immediately notify the IHS COR of the delay and provide a proposed corrective action plan within five (5) calendar days.

Monitoring Method: CO validated customer complaint or discrepancy.

Incentive/Disincentive: Both positive and negative performance will be documented in past performance reports (CPARS) as appropriate.

13. Department Of Labor Wage Determinations

13.1. If the McNamara-O'Hara Service Contract Act applies, the Contractor’s performance under this contract shall comply with the requirements of the U.S. Department of Labor Wage determination and a Statement of Equivalent Rates for Federal Hires. Wage determinations will be issued with each order.

SECTION D – PACKAGING AND MARKING

NOT APPLICABLE – BLANK

SECTION E – INSPECTION AND ACCEPTANCE

FAR 52.246-4 INSPECTION OF SERVICES - FIXED PRICE (AUG 1996)

(a) Definition: “Services,” as used in this clause, includes services performed, workmanship, and material furnished or utilized in the performance of services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract.

Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If the Government performs inspections or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

(e) If any of the services do not conform with contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount.

When the defects in services cannot be corrected by reperformance, the Government may --

(1) Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and

(2) Reduce the contract price to reflect the reduced value of the services performed.

(f) If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may --

(1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or

(2) Terminate the contract for default.

(End of Clause)

E.02 FAR 52.246-20 WARRANTY OF SERVICES (MAY 2001)

(a) Definitions.

“Acceptance,” as used in this clause, means the act of an authorized representative of the Government by which the Government assumes for itself, or as an agent of another, ownership of existing and identified supplies, or approves specific services, as partial or complete performance of the contract.

(b) Notwithstanding inspection and acceptance by the Government or any provision concerning the conclusiveness thereof, the Contractor warrants that all services performed under this contract will, at the time of acceptance, be free from defects in workmanship and conform to the requirements of this contract. The Contracting Officer shall give written notice of any defect or nonconformance to the Contractor “within 30 days from the date of acceptance by the Government,”; This notice shall state either –

(1) That the Contractor shall correct or reperform any defective or nonconforming services; or

(2) That the Government does not require correction or reperformance.

(c) If the Contractor is required to correct or reperform, it shall be at no cost to the Government, and any services corrected or reperformed by the Contractor shall be subject to this clause to the same extent as work initially performed. If the Contractor fails or refuses to correct or reperform, the Contracting Officer may, by contract or otherwise, correct or replace with similar services and charge to the Contractor the cost occasioned to the Government thereby, or make an equitable adjustment in the contract price.

(d) If the Government does not require correction or reperformance, the Contracting Officer shall make an equitable adjustment in the contract price.

(End of Clause)

END OF SECTION E

SECTION F – DELIVERIES AND PERFORMANCE

CLAUSE NO. TITLE OF CLAUSE

F.01 FAR 52.242-15 STOP-WORK ORDER (AUG 1989)

F.02 PERIOD OF PERFORMANCE

F.03 PRINCIPLE PLACES OF PERFORMANCE

F.04 ACCESS TO BUILDING

F.05 SECURITY REQUIREMENTS/BACKGROUND CHECKS

F.06 QUALITY CONTROL PLAN

F.07 HHSAR 352.224-70 PRIVACY ACT (DEC 2015)

F.08 HHSAR 352.237-70 PRO-CHILDREN ACT OF 1994 (DEC 2015)

F.09 HHSAR 352.237-71 CRIME CONTROL ACT OF 1990 –

REPORTING OF CHILD ABUSE (DEC 2015)

F.10 HHSAR 352.237-72 CRIME CONTROL ACT OF 1990 –

REQUIREMENT FOR A BACKGROUND CHECKS (DEC 2015)

F.11 HHSAR 352.237-73 INDIAN CHILD PROTECTION AND FAMILY

VIOLENCE ACT (DEC 2015)

F.12 HHSAR 352.242-71 TOBACCO-FREE FACILITIES (JANUARY

2006)

SECTION F – DELIVERIES AND PERFORMANCE

F.01 FAR 52.242-15 STOP-WORK ORDER (AUG 1989)

(a) The Contracting Officer (CO) may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work order is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the CO shall either -

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the

Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The CO shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if -

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided that, if the CO decides the facts justify the action, the CO may receive and act upon a proposal submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the CO shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the CO shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

F.02 PERIOD OF PERFORMANCE

The contract base performance period will be one (1) year with four (4) option years beginning on March 1, 2025, through February 28, 2026.

F.03 PRINCIPAL PLACES OF PERFORMANCE

Anadarko Indian Health Center 201 E Parker McKenzie Dr.

Anadarko, OK 73005

Claremore Indian Hospital 101 S. Moore Ave Claremore, OK 74017

Clinton Indian Health Center 10321 N 2274 Rd Clinton, OK 73601

El Reno Indian Health Center 1801 Parkview Dr.

El Reno, OK 73036

Haskell Indian Health Center 2415 Massachusetts St.

Lawrence, KS 66046

Lawton Indian Hospital 1515 NE Lawrie Tatum Rd Lawton, OK 73507

Oklahoma City Area Office 701 Market Dr.

Oklahoma City, OK 73114 Includes National Supply Service Center (NSSC) and Office of Environmental Health and Engineering (OEH&E)

Pawnee Indian Health Center 1201 Heritage Cir.

Pawnee, OK 74058

Watonga Indian Health Center 1305 S. Clarence Nash Blvd Watonga, OK 73772

Wewoka Indian Health Center 36640 Highway 270 Wewoka, OK 74884

White Cloud Health Station 3349-B Thrasher Rd White Cloud, KS 66094

F.04 ACCESS TO BUILDING

The Contractor will have access to the hospital facilities after office hours within the guidelines of Indian Health Services security plan and as permitted by the Security Officer through the coordination of the Contracting Officer Representative (COR).

F.05 SECURITY REQUIREMENTS / BACKGROUND CHECKS

In accordance with Homeland Security requirements all contractor employees who will perform the services shall submit to electronic fingerprints and obtain security clearance before services can be performed under this contract.

F.06 QUALITY CONTROL

The Contractor shall develop and maintain a quality control plan to ensure services are performed in accordance with commonly accepted commercial practices, including the development and implementation of procedures to identify, prevent, and ensure non-recurrence of defective deliverables and unacceptable services. This plan shall be submitted with the proposal and will be made a part of the contract. Changes to the Quality Control Plan may be necessary and must be reviewed and agreed to by Oklahoma City Area Office before the changes are incorporated.

F.07 HHSAR 352.224-70 PRIVACY ACT (DEC 2015)

This contract requires the Contractor to perform one or more of the following: (a) design; (b) develop; or (c) operate a Federal agency system of records to accomplish an agency function in accordance with the Privacy Act of 1974 (Act) (5 U.S.C.

552a(m)(1)) and applicable agency regulations.

The term system of records means a group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.

Violations of the Act by the Contractor and/or its employees may result in the imposition of criminal penalties (5 U.S.C. 552a(i)).

The Contractor shall ensure that each of its employees knows the prescribed rules of conduct in 45 CFR part 5b and that each employee is aware that he/she is subject to criminal penalties for violation of the Act to the same extent as Department of Health and Human Services employees. These provisions also apply to all subcontracts the Contractor awards under this contract which require the design, development or operation of the designated system(s) of records (5 U.S.C. 552a(m)(1)). The contract work statement:

(a) Identifies the system(s) of records and the design, development, or operation work the Contractor is to perform; and

(b) Specifies the disposition to be made of such records upon completion of contract performance.

F.08 HHSAR 352.237-70 PRO-CHILDREN ACT OF 1994 (DEC 2015)

(a) Public Law 103-227, Title X, Part C, also known as the Pro-Children Act of 1994 (Act), 20 U.S.C. 7183, imposes restrictions on smoking in facilities where certain federally funded children's services are provided. The Act prohibits smoking within any indoor facility (or portion thereof), whether owned, leased, or contracted for, that is used for the routine or regular provision of: (i) kindergarten, elementary, or secondary education or library services or (ii) health or day care services that are provided to children under the age of 18. The statutory prohibition also applies to indoor facilities that are constructed, operated, or maintained with Federal funds.

(b) By acceptance of this contract or order, the Contractor agrees to comply with the requirements of the Act. The Act also applies to all subcontracts awarded under this contract for the specified children's services. Accordingly, the Contractor shall ensure that each of its employees, and any subcontractor staff, is made aware of, understands, and complies with the provisions of the Act. Failure to comply with the Act may result in the imposition of a civil monetary penalty in an amount not to exceed $1,000 for each violation and/or the imposition of an administrative compliance order on the responsible entity. Each day a violation continues constitutes a separate violation.

F.09 HHSAR 352.237-71 CRIME CONTROL ACT OF 1990—REPORTING OF CHILD

ABUSE (DEC 2015)

(a) Public Law 101-647, also known as the Crime Control Act of 1990 (Act), imposes responsibilities on certain individuals who, while engaged in a professional capacity or activity, as defined in the Act, on Federal land or in a federally-operated (or contracted) facility, learn of facts that give the individual reason to suspect that a child has suffered an incident of child abuse.

(b) The Act designates “covered professionals” as those persons engaged in professions and activities in eight different categories including, but not limited to, teachers, social workers, physicians, dentists, medical residents or interns, hospital personnel and administrators, nurses, health care practitioners, chiropractors, osteopaths, pharmacists, optometrists, podiatrists, emergency medical technicians, ambulance drivers, alcohol or drug treatment personnel, psychologists, psychiatrists, mental health professionals, child care workers and administrators, and commercial film and photo processors.

The Act defines the term “child abuse” as the physical or mental injury, sexual abuse or exploitation, or negligent treatment of a child.

(c) Accordingly, any person engaged in a covered profession or activity under an HHS contract or subcontract, regardless of the purpose of the contract or subcontract, shall immediately report a suspected child abuse incident in accordance with the provisions of the Act. If a child is suspected of being harmed, the appropriate State Child Abuse Hotline, local child protective services (CPS), or law enforcement agency shall be contacted. For more information about where and how to file a report, the Childhelp USA, National Child Abuse Hotline (1-800-4-A-CHILD) shall be called. Any covered professional failing to make a timely report of such incident shall be guilty of a Class B misdemeanor.

(d) By acceptance of this contract or order, the Contractor agrees to comply with the requirements of the Act. The Act also applies to all applicable subcontracts awarded under this contract. Accordingly, the Contractor shall ensure that each of its employees, and any subcontractor staff, is made aware of, understands, and complies with the provisions of the Act.

F.10 HHSAR 352.237-72 CRIME CONTROL ACT OF 1990—REQUIREMENT FOR

BACKGROUND CHECKS (DEC 2015)

(a) Public Law 101-647, also known as the Crime Control Act of 1990 (Act), requires that all individuals involved with the provision of child care services to children under the age of 18 undergo a criminal background check. “Child care services” include, but are not limited to, social services, health and mental health care, child (day) care, education (whether or not directly involved in teaching), and rehabilitative programs.

Any conviction for a sex crime, an offense involving a child victim, or a drug felony, may be grounds for denying employment or for dismissal of an employee providing any of the services listed above.

(b) The Contracting Officer will provide the necessary information to the Contractor regarding the process for obtaining the background check. The Contractor may hire a staff person provisionally prior to the completion of a background check, if at all times prior to the receipt of the background check during which children are in the care of the newly-hired person, the person is within the sight and under the supervision of a previously investigated staff person.

(c) By acceptance of this contract or order, the Contractor agrees to comply with the requirements of the Act. The Act also applies to all applicable subcontracts awarded under this contract. Accordingly, the Contractor shall ensure that each of its employees, and any subcontractor staff, is made aware of, understands, and complies with the provisions of the Act.

F.11 HHSAR 352.237-73 INDIAN CHILD PROTECTION AND FAMILY VIOLENCE

ACT (DEC 2015)

(a) This contract is subject to the Indian Child Protection and Family Violence Act, Pub.

L. 101-630 (25 U.S.C. 3201 et seq.) The duties and responsibilities required by this contract may involve regular contact with or control over Indian children. Pub. L. 101- 630 prohibits employment, including Personal Service Contracts, with anyone who has been convicted of any crime of violence. Any such conviction should immediately be brought to the attention of the Contracting Officer. The contractor will be subject to a character investigation, conducted by the Indian Health Service, Office of Human Resources. Until such time as the contractor has been notified of completion of the investigation, the contractor shall have no unsupervised contact with Indian children.

In order to initiate this background investigation, the contractor must provide information as required in this contract or as directed by the Contracting Officer.

(b) As a prerequisite to providing services under this contract, the Contractor is required to complete and sign the declaration found in Section J of this contract.

F.12 HHSAR 352.242-71 TOBACCO-FREE FACILITIES (JANUARY 2006)

In accordance with Department of Health and Human Services (HHS) policy, the Contractor and its staff are prohibited from using tobacco products of any kind (e.g., cigarettes, cigars, pipes, and smokeless tobacco) while on any HHS property, including use in personal or company vehicles operated by Contractor employees while on an HHS property. This policy also applies to all subcontracts awarded under the contract or order. The term “HHS properties” includes all properties owned, controlled and/or leased by HHS when totally occupied by HHS, including all indoor and outdoor areas of such properties. Where HHS only partially occupies such properties, it includes all HHS-occupied interior space. Where HHS leases space in a multi-occupant building or complex, the tobacco-free HHS policy will apply to the maximum area permitted by both law and current lease agreements. The Contractor shall ensure that each of its employees, and any subcontractor staff, is made aware of, understand, and comply with this policy.

END OF SECTION F

SECTION G – CONTRACT ADMINISTRATION DATA

TABLE OF CONTENTS

G.01 INVOICING INSTRUCTIONS AND PAYMENT INFORMATION

G.02 CONTRACT PAYMENT METHOD

G.03 CONTRACTING OFFICER'S REPRESENTATIVE (COR)

G.04 GOVERNMENT CONTACT FOR POST AWARD ADMINISTRATION

G.05 TECHNICAL DIRECTION

SECTION G – CONTRACT ADMINISTRATION DATA

G.01 INVOICING INSTRUCTIONS AND PAYMENT INFORMATION

(a) The Contractor shall submit a proper invoice for payment on a monthly basis as the work proceeds in accordance with the prices specified in Section B, Price Schedule.

(b) Payment will be made in accordance with Contract Clause FAR 52.232-25, Prompt Payment (Jan 2017).

(c) A proper invoice shall reflect the following information:

Contractor Name, Address, Phone Number, billing contact name and e-mail address

Invoice Date Unique invoice number Tax Identification Number (TIN) Contract Number as shown on the award document Modification Number (if applicable) Discount Terms, if applicable Banking information: Bank Routing Transit Number (nine digits) and last 4 digits of bank account number (for verification) Specific description of Work relating to invoice, including service period dates (if applicable) Invoice Amount

(d) Invoice will only be accepted if received in the following manner

Submitted electronically to: IPP.gov

Invoice Processing Platform of the Department of the Treasury

(e) Prompt payment clock will begin on the date finance receives a proper invoice.

(f) Authorized Training, travel, and background costs shall be billed as a separate line item and identified as to which functional area required the training or travel (Administrative and Professional). A copy of the authorized Training or Travel Request (see Section J for request forms) shall accompany the invoice. The contractor shall invoice for reimbursement for authorized travel and training expenses no later than 30 days after occurrence. If there is a delay in invoicing for the expense(s), the Contractor shall provide the CO, in writing, details of the expenditure(s) and the reasons why a claim for reimbursement was not made no later than 30 days after occurrence. DRAFT

G.02 CONTRACT PAYMENT METHOD

Payments will be made by electronic funds transfer using the Automated Clearing House (ACH) in accordance with Contract Clause FAR 52.232-33 Payment by Electronic Funds Transfer – System for Award Management (OCT 2018).

G.03 CONTRACTING OFFICER'S REPRESENTATIVE (COR)

(a) The Contracting Officers Representatives are as follows:

Contracting Officer’s Representative Mary Beardsley Phone: 405-951-6026 Email: mary.beardsley@ihs.gov

Alternate Contracting Officer’s Representative Kim Hale Phone: 918-342-6201 Email: kimberly.hale@ihs.gov

The COR appointment letter will be provided at the time of award of the contract.

(b) The Contractor shall use the COR as the point of contact on technical matters, subject to the restrictions in Clause G.05, Technical Direction, of this section of the contract.

The Contracting Officers Representatives on task orders will differ depending on place of performance.

G.04 GOVERNMENT CONTACT FOR POST AWARD ADMINISTRATION

To promote timely and effective contract administration, correspondence shall include the contract number and title, and shall be subject to the following procedures:

(a) Technical Correspondence. Technical correspondence (as used herein, this term excludes technical correspondence where patent or technical data issues are involved and correspondence which proposes or otherwise involves waivers, deviations, or modifications to the requirements, terms, or conditions of this contract) shall be addressed to the Contracting Officer's Representative (COR).

(b) Other Correspondence. All correspondence, other than technical correspondence, shall be addressed to the Contract Specialist/ Contracting Officer (CO) as shown in paragraph (c). The Contract Specialist/CO is the focal point for all matters regarding this contract except for technical matters.

(c) The Contract Specialist/CO is as follows:

Mr. Shelton…