A05 -SOW sams.pdf
PDF 134 KB Posted
- Attached to
- FBSU Philips service agreement
- Solicitation number
- 75H70926BAO_016
About this file
This Statement of Work (SOW) details a service agreement for on-site and technical support for Philips Central Station Cardiac Monitoring System at the Fort Belknap Service Unit. The contract requires 24/7 onsite technical support for the Philips PIC iX heart monitor system, including telemetry and IntelliVue Bedside monitors, specifically in the Emergency Room. The contractor will be responsible for equipment repairs, maintenance, and troubleshooting, with Philips Healthcare as the original equipment manufacturer providing full system access.
The contract period is from 01/01/2026 through 12/31/2027, with four additional option years. Performance will be located at 669 Agency Main Street in Harlem, Montana, with the contractor required to follow IHS Service Unit and Health Center policies. Security protocols include checking in with facility security, obtaining a visitor badge, and coordinating with IT for internet security. The contractor must send repair reports to the Bio-Medical department and ensure compliance with joint commission standards for medical equipment inspection and maintenance.
View the file
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Template: Statement of Work (SOW)
1. PROJECT TITLE: Service Agreement On-Site and Tech Support for Philips Central Station Cardiac Monitoring System.
2. BACKGROUND/PURPOSE: To provide onsite tech support for any repairs/maintenance to central station heart monitor and patient bedside monitors.
3. SCOPE: Onsite tech support for the Philips Cardiac heart monitor in the Emergency Room at the Fort Belknap Service Unit. Will be responsible for sending onsite tech support in the event of an equipment breakdown to include and any repairs to central monitor including patient bedside monitors. On call tech support 24/7 including holidays in the event higher level trouble shooting is required.
4. APPLICABLE DOCUMENTS: Follow IHS Service Unit and Health Center policies, procedures and protocols. Per joint commission compliance the critical access hospital inspects, tests and maintains all high risk and non-high-risk equipment per BIO-med policy. Also maintains written inventory of all medical equipment.
5. TASKS: The contractor shall provide the following:
a. Onsite tech support repairs/service maintenance for the Philips heart monitor system at Fort Belknap Service Unit.
b. 24/7 Onsite tech support for the Philips PIC iX heart monitor system which includes telemetry and IntelliVue Beside monitors.
c. Philips Healthcare being the original equipment manufacturer, personnel have access to all aspects of the system, design, manufacture and operation. Ensuring that any issue that may arise is addressed by the correct department and at the appropriate level 24/7.
6. DELIVERABLES AND DELIVERY SCHEDULE: The contractor shall provide repairs/service maintenance to the Philips PIC iX heart monitor system at the FBSU located at 669 Agency Main Street Harlem, Mt as needed. Contractor will also send report of repairs completed to Bio-Medical department.
7. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION: Philips Healthcare
8. PLACE OF PERFORMANCE: Tech support or the contractor will be required onsite at Fort Belknap Service Unit at 669 Agency Main St. Harlem, Mt to perform services.
9. PERIOD OF PERFORMANCE: Period of performance will be 01/01/2026 through 12/31/2027 with four (4) option years.
10. SECURITY: Service representative will check in at facility with security, sign in and given visitor badge while in facility doing repairs. Will work with IT as well for internet security.
File details come from the government source that posted it. Updated .