75H70721R00010 (4)-LAUNDRY SERVICES.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

Albuquerque NM 87110 4101 Indian School Rd NE, Suite 225 Albuquerque Indian Health Service

CODE 16. ADMINISTERED BYCODE

X

X

X

812320

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED OR203

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

09/20/2021 1630 MD

09/10/2021

(505) 256-6757DARRELL CHINO

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

75H70721R00010

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 52 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

Albuquerque NM 87110 4101 Indian School Rd NE, Suite 225

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$6.00

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

Albuquerque Indian Health Service

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The Indian Health Service (IHS), Albuquerque Area Office, Zuni Service Unit has a requirement for Laundry/Linen Services.

This is a combined synopsis/solicitation for commercial items or services prepared in accordance with the format in subpart 12.6 as supplemented with additional information included in this notice. The solicitation number is 75H70721R00010 and is issued as a Request for Proposal (RFP), unless otherwise indicated

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

XX

DATED

ERIC K. WRIGHT

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

herein. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular

2021-07.

The associated North American Industrial

Classification System (NAICS) code for this procurement is 812320 with a small business size standard of $6.00.

This requirement is Set-Aside for Small Business

Indian Firms (SBIF) pursuant to the Buy Indian

Act 25 U.S.C. 47. If IHS does not receive at least two offers that are reasonably priced offers from SBIF's, IHS will than evaluate quotes and consider award to other small business concerns under the following 5-tier cascading set-aside (in order to first consideration to last consideration): First Tier: Small Business

Indian Firms, Second Tier: Service Disabled

Veteran-Owned Business and Third Tier: Certified

HUBZone Small Business and Fourth Tier: Small

Disadvantage Business, Fifth: All other Small

Business Concerns.

Prospective Offerors may review the solicitation which is available at http://www.fbo.gov under

RFP number: 75H70721R00010. The Offeror can submit by Electronic E-mail, US Postal Service or

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

52 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 52

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

75H70721R00010 hand deliver their quotes to the following address: Attn: Darrell Chino, darrell.chino@ihs.gov, Contract Specialist, Albuquerque Area Indian Health Services, Division of Contracts & Grants Management, 4101 Indian

School Rd NE, Suite 225, Albuquerque, New Mexico

87110-4072.

The RFP due date is close of business 4:30PM MD on September 20, 2021, If you require information regarding technical aspects of the solicitation please contact; Keith Martinez, kieth.martinez@ihs.gov., Zuni Service Unit (ZSU), Telephone No. (505) 782-7345. For acquisition inquiries please contact Darrell Chino, Contract

Specialist at darrell.chino@ihs.gov. (505)

256-6757.

ONLY ONE AWARD WILL BE MADE AS A RESULT OF THIS

SOLICITATION.

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

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PURPOSE: The contractor shall provide hospital laundry services at the following Albuquerque Area Indian Health Service Facility:

Zuni Service Unit Attn: Housekeeping Department P.O. Box 467 Zuni NM 87327

Acquisition will be for one base year with 4 one-year option period for renewal.

DESCRIPTION OF SERVICES/SUPPLIES

The contractor shall be in accordance with all Federal, State, Local, Tribal and IHS regulations and shall be made with minimal divergence from the schedule established and with minimum disturbance and maximum protection of government personnel, property and general public.

1. PERFORMANCE WORK STATEMENT: The Contractor shall provide all management, supervision, quality control, labor, facilities, equipment, transportation, scales and supplies (example: laundry detergent, packaging and labeling materials, dry cleaning solutions, etc.) necessary to perform laundry and dry-cleaning services to include pick-up of soiled laundry and delivery of clean laundry.

The Contractor shall sort and wash laundry to maintain color and durability of laundered items in accordance with industry standards. Clothing or linen articles received by the contractor shall be individually inspected for condition of service ability and classified as to the type of service required.

The Contractor shall consider manufacturer's recommendations (if available) in selecting appropriate laundering processes, products and procedures, based on fabric content and nature of soil, to ensure cleanliness, soil and stain removal, color retention and fabric durability.

The Contractor shall handle all soiled laundry as if potentially contaminated with blood or body fluids, as defined by the Centers for Disease Control and Prevention (CDC).

The Contractor shall ensure Zuni Service Unit laundry is completely separated from all other laundry during processing.

Re-performance. Any items found to have been unsatisfactorily cleaned shall be re-cleaned by the contractor at no additional cost to the government.

Finished Laundry: The Contractor shall ensure all finished laundry is clean, dry, folded, and pressed (as needed).

Repair: The contractor shall repair, at contractor’s expense, all damages to individual garments which occur while in the custody of the contractor, to include rips, tears, holes, open seams, and replacement of buttons and repair or replacement of zippers.

The Contractor shall prevent contamination of finished laundry.

The Contractor shall ensure no two articles are folded together.

The Contractor shall ensure that machine and hand-finished articles are smooth, without wrinkles, and the original shape and dimension are retained.

The Contractor shall collect and return articles damaged beyond repair or otherwise no longer serviceable to the specific medical facility for disposal.

Packaging: The Contractor shall group, package, label, and place all finished laundry in linen carts to prevent contamination during transportation and delivery to the specific medical facility.

The Contractor shall ensure finished laundry is: Grouped by type of article(s) e.g. sheets, pillowcases, blankets, patient gowns, surgery scrubs, and mop heads.

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Packaged and labeled to identify contents type or articles(s), unless clear plastic wrap is used and the type of laundry is obvious.

Placed in clean linen carts that are sealed at the top to protect the finished packaged laundry from contamination.

Laundry services shall consist of four (4) general types; e.g., Rough Dry, Flat Work, Finish Work, and Dry Cleaning. The Government reserves the right to determine the type of service which the Contractor shall five each type of garment or articles. However, each type of service will generally include items as follows:

A. Rough Dry – Bath Blankets, Pillows, stocking, Surgical Towels, Bath Towels, and mop Heads (Wet and Dust).

B. Flat Work – Sheets, Pillow Cases, Towels (hand – tea), Table Cloths, Micro-Fiber Product, Aprons, IV & Surgeon’s Gowns, Pajamas, Mammography Capes, Rags, Wool Blankets, Robes, etc.

C. Finish Work – Curtains, Drapery, Uniforms, Dresses, Shirts, Caps, Coveralls, etc. Uniforms and dresses shall be covered with a plastic cover and be on hangers.

1.) Uniforms and dresses for registered nurses, licensed practical nurses, student nurses and doctor’s coats and jackets shall be covered with a plastic cover and be on hangers.

2.) Ace orthopedic bandage, scultetus bandage and other articles having tails and strings hall be included as “finished work”.

D. Dry Cleaning – Dry cleaning shall be done in an approved manner and in accordance with standard commercial dry cleaning practices.

2. DELIVERABLES

Pick-up and Delivery: The Contractor shall coordinate all laundry pick-up and delivery schedules with the facility representative. This service shall include loading, unloading, segregating, transporting, counting and obtaining necessary documentation for items picked up or delivered. The contractor shall provide his own vehicles and they shall be always maintained in safe operating conditions.

Scheduled Pick-up and Delivery: The Contractor shall pick-up soiled laundry from a designated pick-up area and deliver clean laundry to a designated delivery area at Zuni Service Unit, Monday, Wednesday and Friday, including holidays between the hours of 7:00 a.m. and no later than 10:00 am.

The contractor shall ensure that all soiled laundry picked up is laundered or dry cleaned and delivered the following delivery day. The contractor shall not retain any laundry, except for items that must be soaked as a pre-cleaning step need not be return as finished laundry the following day.

Non-Scheduled Delivery: The facility representative is authorized to contact the contractor to report missing laundry items and request a non-scheduled delivery. The cost of a non-scheduled delivery and any impact costs shall be borne by the contractor.

Holiday Delivery: The contractor shall coordinate holiday, deliveries with the facility representative.

Organizational items shall be returned in bulk unless another method is specified. Items shall be counted from baskets into awaiting vehicles or across the shipping counter to customer.

The contractor shall provide pickup and delivery service. This service shall include loading, unloading, segregating, transporting, counting and obtaining necessary documentation for items picked up or

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

6 | P a g e delivered. The contractor shall provide his own vehicles and they shall be maintained in safe operating condition at all times.

3. LINEN EXCHANGE ACTIVITY:

The contractor shall operate a linen exchange activity. The contractor is responsible for receiving, collecting, exchanging, and distributing linen exchange articles to and from organizations, activities, or authorized individuals and accomplishing the tasks below:

Receive, collect exchange and distribute linen exchange articles to and from organizations, activities, or authorized individuals.

Verify laundry Measure of items received against receiving and shipping documents.

Store items in storeroom and linen exchange points.

Keep items properly segregated to comply with local safety, fire prevention, and other storage regulations.

The contractor shall establish a stock inventory system to track all incoming and outgoing linen. The contractor shall perform a search for missing items in order to reconcile inventory with stock records.

Items being turned into the contractor will be counted or weighed in the presence of the organizational representative and contractor representative and agreement reached on the number count before the totals are permanently affixed to the laundry list. Both attesting parties shall sign the laundry list. (Be careful of local customs, so as not to offend the host when exchanging linen. Contractor may believe you do not trust him.

Items that have been identified for direct exchange shall be exchanged for like items at time of turn in.

Items that are not direct exchange shall be identified separately and processed to be ready for pickup by the customer within a 72-hour period. Sheets, pillowcases, mattress pads, mattress covers, and blankets received from organizations may be intermingled (except for medical, if applicable) and processed for reissue to any organization or individual.

4. WEIGHT/SCALE/LAUNDRY MEASURES:

Laundry articles, including the laundry bag, shall be done by government personnel prior to pick up. The laundry that the contractor picks up may be dirty/wet. The contractor shall verify laundry measure and sign a pickup ticket for the items being picked up. Such a signature constitutes an agreement to the government's weight/count unless a specific exception is noted on the ticket. A copy of the ticket will remain with the government.

The contractor shall record the number of laundry articles delivered on the delivery ticket and the government rep will verify the amount. The contractor must provide a list for items not delivered on schedule.

Laundry weights as weighed in at the Zuni Service Unit shall be considered the official weight for payment purposes. Weights shall be broken down and noted on the laundry ticket as:

Rough Dry ______ #s Flat Work _____#s Finish Work _____ #s Dry Cleaning _____#s

The laundry ticket shall show credit due back to Zuni Service Unit. Credits due to Zuni Shall be for damp or wet linen received and returned for reprocessing at NO CHARGE to the government; returned finished articles that are found unacceptable because of objectionable odor and free of all processing

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

7 | P a g e materials; and linen received at Zuni Service Unit belonging to other facilities and charged to Zuni. The hospital’s Biomedical Engineer shall certify scales at the Zuni Service Unit once a year.

5. REPORTING REQUIREMENTS:

Delivery Ticket: The Contractor shall provide the facility representative with a delivery.

ticket indicating the weight and article(s) of finished laundry returned for each delivery made.

The Contractor shall weigh all finished laundry by category for billing purposes.

The contractor's Invoice shall be adjusted by the Contractor to reflect re-performed work directed in accordance with FAR Part 52.214-2(a).

Billing Summary Reports: The Contractor shall provide the CCR with a summary report, Indicating categories of laundry by weight and cost for each medical facility, by the 10th business day of each month. Additionally, the Contractor shall provide the CCR with an annual summary Indicating categories of laundry by weight and cost for each medical facility in a spreadsheet format, by February 1 of each contract period

Monthly report, by the 10th business day of each month.

Annual to date report, and upon request Additional Information: The Contractor shall provide the COR with a copy of the following information prior to the start of the contract and upon request:

Laundry wash formulas, Including time and temperature specifications.

Laundry drying specifications: Weight scale calibration documentation which should be calibrated annually by state certify agency.

Current Facility Ventilation Report

6. INVOICE SUBMISSION:

The Contractor shall submit invoices once per month. Advance payments will not be issued by Finance unless stated herein. Invoices shall be submitted in accordance with the contract terms, i.e., payment schedule, progress payments, partial payments, deliverables, etc. All information set forth in FAR Clause 52.212-4(g), Invoice, must be included in all invoices for it to constitute a proper invoice.

Additionally, the Contractor is required to include its Data Universal Numbering System (DUNS) number on each invoice. For additional information about the Dun & Bradstreet (D&B) DUNS number, please visit http://fedgov.dnb.com/webform.

The Contractor shall submit proper invoices (excluding patient identifiers i.e. patient name, etc.) and all required back-up documentation to:

a. Contracting Officer’s Representative (COR): Keith Martinez, keith.martinez@ihs.gov.

b. Alternate Contracting Officer’s Representative (ACOR), Berlinda Wyaco, berlinda.wyaco@ihs.gov.

c. Albuquerque Finance: ALB_AOAPinvoices@ihs.gov

Do not send non-invoice related documents (i.e. deliverables, reports, and balance statements) to the Buyer or Albuquerque Finance. Failure to submit required documents directly to the offices as listed above will delay prompt payment of your invoice.

FAR 52.212-4(G):

mailto:keith.martinez@ihs.gov mailto:berlinda.wyaco@ihs.gov

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

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(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include-

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, contract line item number and, if applicable, the contract number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice;

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration, or 52.232-34, Payment by Electronic Funds Transfer-Other Than Central Contractor Registration), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

In accordance with OMB Memorandum, M-11-32, Agencies shall make payments to small businesses as soon as practicable, with the goal of making payments within 15 days of receipt of a proper invoice. If a small business contractor is not paid within this (15 day) accelerated period, the contractor will not be given a late-payment interest penalty. Interest penalties, as prescribed by the Prompt Payment Act, remain unchanged by means of this memorandum. All small businesses shall label all invoices as “Small Business.”

Additionally, in accordance with OMB Memorandum, M-12-16, all prime contractors are encouraged to disburse funds received from the Federal Government to their small business subcontractors in a prompt manner. To assist prime contractors in expediting contractor payments to small business subcontractors, Agencies shall, to the full extent permitted by law, temporarily establish an earlier, accelerated date for making agency payments to all prime contractors.

Consistent with OMB Memorandum M-11-32 above, Agencies shall have a goal of paying all prime contractors within 15 days of receiving proper documentation. In an effort to support small business growth, drive economic activity and job creation, the Contractor is encouraged to accelerate payments to their small business subcontractors.

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

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In accordance with the requirements of the Debt Collection Improvement Act of 1996, all payments under this contract will be made by electronic funds transfer (EFT). The Contractor shall provide financial institution information to the Finance Office designated above in accordance with FAR 52.232-33 Payment by Electronic Funds Transfer - Central Contractor Registration.

Failure to submit directly to the offices listed above will delay prompt payment of your invoice.

7. PERIOD OF PERFORMANCE

Request Base + 4 option years

Start End Base Year TBD/2021 TBD/2022 Option Year #1 TBD/2022 TBD/2023 Option Year #2 TBD/2023 TBD/2024 Option Year #3 TBD/2024 TBD/2025 Option Year #4 TBD/2025 TBD/2026

COMPENSATION (To be completed by Offeror)

Est. Amount per Year

Base Year

Option Year #1

Option Year #2

Option Year #3

Option Year #4

Option Year #5

Item

Min Max Unit Price Unit Price Unit Price Unit Price Unit Price Unit Price Flat and Rough Dry 20,000 30,000 $ $ $ $ $ $ Dry Cleaning 1200 1600 $ $ $ $ $ $

The Contractor shall be compensated at the agreed contract amount based on monthly invoices submitted and only for services in direct performance of this contract. Per mandate by the U. S.

Department of Treasury and effective July 1996, payments by Electronic Funds Transfer System will be made to the Contractor's designated financial institute.

The Contractor's pricing/cost includes all mandatory Federal, State and Local taxes. It is the sole responsibility of the Contractor to collect and pay for all New Mexico State Gross Receipt Taxes for business/work performed in the State of New Mexico, regardless of county the business/service/work was performed. A firm fixed-price purchase order will be awarded for a base year, with four, one-year options for renewal. Total contract award shall not exceed five years. Option renewals will be on the basis of satisfactory services provided and contingent upon availability of funds for the appropriate

8. COMPLIANCE:

The contractor shall comply with all applicable local, state, and federal environmental regulations. The contractor shall provide an annual report indicating an evaluation of existing work- practices, environmental compliance, and opportunities to reduce environmental impact as related to the

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

10 | P a g e following topics: potable water consumption, hazardous chemical usage, air emissions, solid waste generation, and energy consumption. All work performed shall be done under sanitary conditions. The contract facility shall be open to inspection of conditions at any time by a representative of the government, and the government reserves the right to perform or cause to have performed any test necessary to determine the sanitary condition of the articles delivered by the contractor.

CONTINGENCY PLAN

The contractor shall submit a Contingency Plan and has the responsibility of notifying the CCR if at any time the plan is changed. The contingency plan shall be submitted within thirty (30) working days after the pre-performance conference for acceptance by the Government. The contractor shall notify the COR of any event that jeopardizes performance under this contract. The plan shall include contingency operations for the following events, as well as any of which the contractor may also be aware.

LABOR DISPUTE:

In the event of a labor dispute, the contractor's responsibility to provide the service will not be terminated. The contractor shall provide the COR a strike or other employee job action contingency plan to continue performance of service without Interruption or degradation in the quality of service. In the event of a strike or other labor dispute interference with timely contract performance, the contractor shall immediately notify the CCR and initiate action under the contingency plan.

DISASTER:

In the event of a disaster, to include but not limited to destruction of the facility, sabotage, or an act of God or nature that renders the contractor's facility unsafe, the contractor shall determine a feasible alternative method of providing services and make recommendation to the COR.

9. GENERAL INFORMATION:

Removing objects from refuse for personal use is unauthorized. Contractor Personnel may request items through unit designee.

At no time, without authorization, will a Contractor Personnel purchase any items from the local economy for any US Personnel.

10. STANDARDS OF CONDUCT:

Contractor Personnel must adhere to standards of conduct as established by the Installation Commander.

The Government reserves the right to remove from the facility any Contractor employee who in the judgment of a licensed healthcare practitioner is impaired.

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

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11. SECURITY REQUIREMENTS:

Contractor shall adhere to current installation security policies. The contractor shall provide an interpreter English is not the primary language of the workers. The interpreter shall be on site at all times.

12. PHYSICAL SECURITY:

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, property, and materials shall be secured.

13. EVALUATION FACTORS:

To be considered for award of a contract under this solicitation, the offeror must comply with the following criteria. Failure to provide evidence of the following shall automatically disqualify an offeror from further consideration. The following responsibility factors will be used as a basis for the technical evaluation of offeror’s proposals. The contractor shall meet the technical requirements, possess the required experience and provide Point of Contacts for any government contracts and DUNS number for the following:

1. Technical Factors

Each offeror shall include a Technical Approach narrative that details the offeror’s approach toward performing the required service. The narrative shall be specific and clearly demonstrate the Offeror’s understanding of and capability to meet all Government requirements. At minimum, the narrative shall address the following:

a. General Approach, including general cleaning, unserviceable articles, and stain removal treatment.

b. Quality Control (proposal must detail the following):

i. The proposal will include the use of required green products and other sustainable practices.

ii. The proposal will include a technical approach to provide clean laundry in accordance with local, county, state, federal and professional industry standards.

iii. The proposal will include a technical approach to provide hospital laundry services in accordance with accepted industry standards and maximum sanitation procedures are followed in processing commercial laundry.

iv. The proposal will include a technical approach to provide hospital laundry services in accordance with quality standards of the Joint Commission on Healthcare Laundry Services guideline.

2. Timeliness and Scheduling

Each Offeror must have ability to complete tasks within the established project baseline schedule, and complete the project within the Contract Time. Including, but not limited to:

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

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a) Quality and timeliness of initial baseline schedule submission,

b) Adherence to the approved schedule,

c) Communication and submittal of schedule revisions, and

d) Corrective action taken by the Contractor when schedule has slipped through fault of Contractor (including fault of Contractor’s subs & suppliers)

3. Price

a) Fair and reasonable

b) Cost is accurate and timeliness on invoicing

QUALITY ASSURANCE SURVEILLANCE PLAN

Performance-Based Task

Indicator Standard Quality Assurance Incentives

Laundry workers will perform the following:

furnish all labor, management, transportation, equipment, and all other supplies necessary to provide the desired laundry services.

Measure performance to assure conformance with the quality standards of the Joint Commission on Healthcare Laundry

Cost is Fair and Reasonable.

Work Orders Deficiency Listings

Outstanding – 100% of work orders and deficiency listings have been completed.

Acceptable – 80 to 99% of work orders and deficiency listings have been completed.

Satisfactory – 65 to 80% of work orders and deficiency listings have been completed.

Will be monitored on a periodic basis when services are being performed.

Final determination will happen when jobs have been completed.

Outstanding -payment will not be held up.

Acceptable -payment could be held up depending on the level of cleaning.

Satisfactory – payment will be held up until areas have been clean to the level of either Satisfactory or Outstanding.

14. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES:

The US Government will not provide any equipment, fuel, personnel, utilities or facilities to the contractor for the execution of this contract. Should an emergency arise, only the necessary basic lifesaving, and life support measures will be provided during the emergency.

SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

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15. PLACE OF PERFORMANCE: The contractor must provide hospital laundry services non-personal healthcare services to the following Albuquerque Area Indian Health Service Facility:

Zuni Service Unit P.O. Box 467 Zuni NM 87327 COR: Keith Martinez (505)782-7345

Travel to and from the facility/office site are not included in the tour of duty and cannot be invoiced as part of Travel to and from the facility/office site. The hours of business are Monday through Friday, from 8:00 AM to 4:30 PM. The actual hours will be scheduled in advance through the designated COR.

GOVERNMENT HOLIDAYS: (https://www.federalpay.org/holidays)*

New Year's Day Martin Luther King's Birthday President's Day Memorial Day Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day

*Any other day specifically declared by the President of the United States to be a national holiday (see www.opm.gov/fedhol).

16. POINT OF CONTACT

Paula Swick - Infection Control/ Environmental Services 505-782-7576 Roderick Eustace – Acting Environmental Service Supervisor 505-782-7377

17. SUBCONTRACTS:

None of the services furnished under this agreement shall be subcontracted or transferred to another contractor, or organization, without the specific prior written approval of the Contracting Officer.

18. CONTRACT ADMINISTRATION

AUTHORITIES OF GOVERNMENT PERSONNEL: Notwithstanding the Contractor's responsibility for total management during the performance of this Contract, the administration of the Contract will require maximum coordination between the Government and the Contractor. The following individuals will be the Government's points of contact during the performance of this Contract.

19. CONTRACTING OFFICER

The IHS Contracting Officer (CO) is the only individual authorized to modify this Contract. The CO responsible for administrative and contractual issues concerning this Contract is:

Eric Wright, (CO) Indian Health Service/Division of Contracts & Grants Management (DCGM) 4101 Indian School Road NE, Suite 225 Albuquerque, NM 87110 https://www.federalpay.org/holidays)*

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Phone: 505-256-6752 Email: eric.wright@ihs.gov.

Sent all communications pertaining to contractual and/or administrative matters to the address above and to the Contract Specialist administering this Contract.

20. CONTRACTING OFFICER'S REPRESENTATIVE (COR):

Keith Martinez, is hereby designated as COR for this service. The COR responsibilities will be to coordinate with the contractor the technical aspects of this service and the review of performance hereunder. The COR does not have the authority to change or alter the order amount, terms and conditions.

Berlinda Wyaco is hereby designated as the Alternate COR for this service. The Alternate COR responsibilities will be to help coordinate with the contractor the technical aspects of this service and the review of performance hereunder. The Alternate COR does not have the authority to change or alter the order amount, terms and conditions.

The COR and Alternate’s responsibilities will include ensuring contractor accountability. Monitoring the Contractor’s technical progress including the surveillance and assessment of performance and recommending to the CO changes in requirements. Interpreting the PWS. Performing technical evaluations as required. Perform technical inspection and acceptance as required. Assisting the Contractor in the resolution of technical problems encountered during performance. Perform receiving and processing invoices for payment.

21. TECHNICAL MONITORING:

(a) Performance of work under this contract must be subject to the technical direction of the COR identified above, or an Alternate COR designated in writing. The term "technical direction" includes, without limitation, direction to the Contractor that directs or redirects the labor effort. Shifts the work between work areas or locations, fills in details and otherwise serves to ensure that task areas outlined in the PWS accomplished satisfactorily.

(b) Technical direction must be within the scope of the specification(s)/work statement. The COR does not have authority to issue technical direction that

(1) Constitutes a change of assignment or additional work outside the specification(s)/ statement of work;

(2) Constitutes a change as defined in the clause entitled "Changes";

(3) In any manner causes an increase or decrease in the contract price, or the time required for contract performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the Contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the Contractor's employees.

(c) Technical direction may be oral or in writing. The COR shall confirm oral direction in writing within five work days, with a copy to the Contracting Officer.

mailto:eric.wright@ihs.gov

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(d) The Contractor shall proceed promptly with performance resulting from the technical direction issued by the COR. If, in the opinion of the Contractor, any direction of the COR, or his designee, falls within the limitations in (b), above, the Contractor shall immediately notify the CO no later than the beginning of the next Government work day.

(e) Failure of the Contractor and the CO to agree that technical direction is within the scope of the contract shall be subject to the terms of the clause entitled "Disputes."

22. GOVERNMENT FURNISHED PROPERTY:

The Government will provide the following item(s) of Government property to the Contractor for use in the performance of this contract. This property used and maintained by the Contractor in accordance with provisions of FAR Clause 52.245-1, Government Property (found in Section ##).

Item No Property Description Property Value Qty. Location Date Available

Contractor Furnished Property:

Except for the property specified in paragraph 22 as government furnished. The Contractor shall furnish all labor, management, transportation, equipment, and all other supplies necessary to provide the desired laundry services.

23. CONTRACTOR PERFORMANCE EVALUATION REPORT

During the life of this contract, the contractor's performance will be evaluated on an interim and final basis pursuant to FAR Subpart 42.15. Evaluation will become part of the contract file and will be used as past performance information in evaluating the Contractor's, and any significant subcontractors or affiliates, past performance on future contracts.

Contractor Performance Assessment Report System (CPARS) is an on-line reporting system https://www.cpars.gov/. The Contractor Performance Report is completed by the COR electronically and sent to the Contractor for review and approval at the end of each performance period as an interim report and at the end of the contract performance as a final report. After review by the Contracting Officer, the report becomes a permanent record of the Contractor's past performance.

FEDERAL ACQUISITION REGULATIONS (FAR) 48 CFR CHAPTER CLAUSES:

CLAUSES INCORPORATED BY REFERENCE - FAR 52.252-2 (FEB 1998)

This Contract incorporates FAR provisions/clauses referenced, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this website address: FAR https://www.acguisition.gov/far/index.html.

52.212-4 - CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)

https://www.cpars.gov/ https://www.acguisition.gov/far/index.html

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(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or re-performance of nonconforming services at no increase in contract price. If repair/replacement or re-performance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727).

However, when a third party makes payment (e.g., use of the Government-wide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

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(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A)The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment. —

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment

Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR Part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the— (A)Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and (D)Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest. (i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, SOLICITATION NO: 75H70721R00010 HOSPITAL LAUNDRY SERVICES FOR ZUNI SERVICE UNIT

18 | P a g e as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if— (A)The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A)The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on— (A)The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government’s convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor’s records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

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(m)Termination…