Further_Details_related_to_Solicitation_No._75H70319Q00007.pdf

Questions and Answers – Federal Obligation Requisition Management System (FORMS)

1. What is the name of the current contractor performing the service or is this a new contracting opportunity?

• Incumbent contractor is Symphonize Inc/Contract No. HHSI235201700009P and current contract expires February 28, 2019.

2. How many contractors are currently on the team supporting this contract?

• One contractor.

3. What was the amount of the last award for this contract service?

• $47,880

4. Is the current contractor eligible to compete for this Solicitation? Yes

5. Will the current contractor continue to support this effort after an award or will they be released from duties in FORMS PWS? Released from duties.

6. How many contractors are currently supporting tasks in FORMS PWS? One contractor

7. How many backlog items or service requests are currently pending development, maintenance or in the customer’s queue for FORMS? 3-4 items.

8. Is there after hours or on call Help Desk Support required for the contractor? No.

9. What Service Desk tool is the Customer using to track Customer Support Tickets? Trello

10. What are the Instructions To Offerors for Proposal Submission, as it relates to questions, required volumes, transmittal/cover letter, formatting, approved delivery of email/certified mail, etc.? Refer to page 1.

11. Can the government confirm the “CAO” acronym stands for “California Area Office”? Yes, CAO stands for California Area Office.

12. Is the FORMS application primarily used by end-users at the Department of Human and Health Services (DHHS) level or at the CAIHS office level? CAIHS Office level.

13. What types of goods and services are procured through the FORMS application? Most of CAIHS good or services requisitions go through this system.

14. Is the place of performance for the contractor remote or is on the government site (i.e., Sacramento, CA)? remote

15. How many FTE does the government anticipate would be required to perform this task? 1

16. What is the size of the current team? 1

17. Is this solicitation being competed per FAR 8 or FAR 15? FAR 12

18. Can the contractor team be remote and support any necessary meetings via a video conference? Yes

19. How many FTEs are there currently? 1

20. What is the business function of Forms? Local Area Office Requisition system for goods and services.

21. Who are the users and why do they use Forms? Local California Area Office employees use this system to track most of areas goods and services purchases or requests.

22. How many users on average use the application a day? Multiple users per day

23. How often is system used? Monday through Friday normal business hours. During Fiscal Year end system will have users during weekend in August and September.

24. Do you required completed reps and certs to be submitted as part of the proposal or will acknowledging they are current in SAM suffice? System for Award Management is place to submit

Questions and Answers – Federal Obligation Requisition Management System (FORMS)

25. Kindly confirm if this is an international bid or limited to USA registered companies only.

United States of America