Sol_72061223Q00005_Q and A.pdf

SOLICITATION 72061223Q00005 QUESTIONS AND ANSWERS

Question 1 VPN – Are we to also quote for VPN?

Response Yes

Question 2 Power sources should be 110v/60hz-220v/50hz- Where are we proving this power or is it the power requirement at your premises?

Response Dual power source devices can connect to any power source worldwide.

Question 3 ISP to provide Tier1 pricing on upgrade and downgrade- Do you need a value on how much we will be charging when you decide to changes service plans?

Response Yes

Question 4 No Satellite ground station may be installed on premises for this circuit- Do you mean to say the terminal will need to be installed offsite?

Response Plan and quote to install a VSAT Dish and its associated devices.

Question 5 You also talked on provision of Routers and Converters are these for point-to-point links?

Response Media converters are required due to the type of core switch/router we will need to connect to.

Question 6 Is there an existing antenna available on site that can be repointed to a satellite that has capacity to support this requirement? If yes, please provide specifications (size, band, amplifier, etc.).

Response No Existing antenna available.

Question 7 In the Quality of Service for the connection, it stated that it must be greater than 99.97%. Is this for the VSAT link? If yes, can you please explain how you derive this 99.97% number?

Response calculation is based on 30 days per month and 365 days per year (2 Hours 37 Minutes -allowed downtime per year)

Question 8 To confirm you are looking for a terrestrial (Cable/Fiber) connection and that a satellite connection is not an option?

We already have a fiber connection we are looking for a satellite connection.

Question 9 Will the customer please clarify the Statement of Work regarding service availability – there are instances where both 99.97% and 99.7% link availability are requested in the RFP. Can you please clarify?

Response calculation is based on 30 days per month and 365 days per year (2 Hours 37 Minutes -allowed downtime per year)

Question 10 Is there an existing service in place for the customer? If so, who is the vendor and what contract number is it under?

Response No existing service

Question 11 Is there existing equipment available to prospective bidders? Can the customer please provide a list of equipment? Can an offeror provide a list of equipment they intend to deliver and install on site?

Response Bidders to provide equipment

Question 12 On p.9 of the RFP, it states that a ground station is not permitted to be installed on the premises. Is this referring to a VSAT (very small aperture terminal)? This is a requirement to deliver services.

-No this is not referring to VSAT

Question 13 Is there a requirement for a specific band to be used? Can a prospective bidder offer any band that will comply with the Statement of Work (e.g. Ku-, C-, or Ka-Band)?

Response

- No requirement for specific band

Question 14 The RFP mentions that the contractor will need to provide VPN services. Is there already existing VPN equipment at the customer location? Will the contractor need to provide all VPN equipment and design the VPN tunnel?

Contractor should quote for equipment.