Performance_Rating_Form.pdf

Attachment 2: Performance Rating Form

NAME OF COMPANY EVALUATED:

ADDRESS OF COMPANY EVALUATED:

CONTRACT NUMBER: CONTRACT PERIOD OF

PERFORMANCE:

CONTRACT VALUE:

TBD

CONTRACT TYPE:

CONTRACTING OFFICER NAME, ADDRESS, FAX AND TELEPHONE NUMBER, AND EMAIL ADDRESS:

Mr. Prince Boateng Transportation Division Office of Acquisition and Assistance United States Agency for International Development (USAID) SA-44, Suite 859 1300 Pennsylvania Ave., NW Washington, DC 20523-4800 Pboateng@usaid.gov

TYPE OF SERVICES PERFORMED (ACTIVITY):

NAME OF EVALUATOR, COMPANY/AGENCY, ADDRESS, FAX AND

TELEPHONE NUMBER AND EMAIL ADDRESS:

DATE EVALUATION PROVIDED:

Performance Element Outstanding Satisfactory Unsatisfactory Other Technical Performance (Quality of Product or Service)

1. QUALITY OF TECHNICAL APPROACH

(For example: Were the services comprehensive, complete, and feasible? (Met the needs, performed successfully, and accommodated changing requirements.)

mailto:Pboateng@usaid.gov

2. UNDERSTANDING OF REQUIREMENTS

(For example: Did the contractor show an understanding of the scope of the requirements and an appreciation of the complexity of the requirements? And did the contractor effectively identify flaws, inconsistencies and other inaccuracies in your technical direction?)

Timeliness of Performance

3. EFFECTIVE AND EFFICIENT USE OF

RESOURCES

(For example: Was the contractor able to obtain in a timely manner the amount and type of personnel resources required to support the project, effectively train personnel to perform the work required for the project, and maintain the required workforce throughout the term of the contract?)

4. TIMELINESS OF PERFORMANCE

(For example: Was the contractor successful in planning and proposing realistic schedules, monitoring performance, completing work on time, and implementing corrections/changes in a timely manner?)

Quality / Customer Satisfaction

5. QUALITY OF PERFORMANCE/CUSTOMER

SATISFACTION

(For example: Was the contractor committed to customer satisfaction?)

6. BUSINESS BEHAVIOR

(For example: Was the contractor reasonable and cooperative at the corporate and program levels in response to changes in technical direction, correcting errors, poor performance, criticism/rejection of contract deliverables and other quality issues?)

7. COMMUNICATION

(For example: Did the contractor work and communicate well with contracting officers, contracting officer’s technical representatives, end users, other contractors, subcontractors, and in-house staff?)

Cost Control

8. COST CONTROL

(For example: Was the contractor successful in planning and proposing realistic costs, monitoring performance, operating at or below budget, and implementing corrections/changes in a cost effective manner?)

N/A

FOR #9, PLEASE ANSWER “Yes” or “No”, as appropriate

YES NO

9. Given the choice, would you do business with this contractor again?

Additional Comment Form:

Please provide any additional comments regarding your performance element ratings in the space below. Please add additional pages as necessary.