Attach_1_-_70Z02319RPBR02100_GV_PilotAircrew_Training_PWS_(10-11-18).pdf

Attachment I October 11, 2018

REQUEST FOR PROPOSAL 70Z2319RPBR02100

U. S. Coast Guard Gulfstream V Training

PERFORMANCE WORK STATEMENT (PWS)

CONTRACTOR TRAINING SUPPORT SERVICES FOR THE

U.S. COAST GUARD GULFSTREAM V AIRCRAFT

1.0 GENERAL

1.1 Scope

The U.S. Coast Guard (USCG) seeks a contractor to provide Initial and Recurrent training services for its pilots, flight engineers and basic aircrew operating or participating in frequent flying duties on the Gulfstream V (GV) aircraft.

The USCG is soliciting for GV Pilot Initial, GV Pilot Recurrent, GV Flight Engineer Recurrent, GV Avionics Pre-Course, International Procedures Initial, International Procedures Recurrent, Supplementary Simulator Training Hours and Cabin Attendant Initial Training.

1.2 Background

The USCG operates the GV aircraft as its principle long range command and control transportation medium. Due to the aircraft’s advanced systems and flight characteristics, it is imperative that pilots and aircrew receive the knowledge, skills and abilities to efficiently and safely operate the GV aircraft.

1.3 Contractor Personnel

1.3.1 Qualified Personnel

The Contractor shall provide qualified instructor personnel to perform all requirements under each task order awarded under this IDIQ contract.

1.4 Period of Performance

The period of performance for this effort is a twelve month Base and Four (4) subsequent twelve month Ordering Periods for a total Period of Performance not to exceed five (5) years or 60 months from the date of award.

1.5 Place of Performance

All course training requirements under each task order will be performed at a training site provided by the Contractor, with a preference for locations on the East Coast of the Continental United States. The COR shall be notified of all changes in training site locations at least 30 calendar days prior to the change. No work shall be performed at any Government site or base.

1.6 Hours of Operation

Contractors are free to operate within their normal commercial practices.

2.0 GOVERNMENT TERMS AND CONDITIONS

2.1 COR – Contracting Officer’s Representative

2.2 GV – Gulfstream V aircraft

2.3 IDIQ – Indefinite Delivery Indefinite Quantity

2.4 KO – Contracting Officer

2.5 OEM Approved Methodologies – Original equipment manufacturer approved and required methodologies for operating the Gulfstream V aircraft

2.6 PRS – Performance Requirements Summary

2.7 PWS – Performance Work Statement

2.8 USCG – United States Coast Guard

3.0 GOVERNMENT FURNISHED RESOURCES

The Government will not provide any resources.

4.0 CONTRACTOR FURNISHED RESOURCES

The Contractor shall furnish a facility with materials, equipment, tools, labor and services necessary to fulfill the requirements of each task order

4.1 Cockpit Procedures Trainer

The contractor shall have an interactive GV Cockpit Procedures Trainer (CPT) that includes touch screens and aircraft systems diagrams to compliment classroom lectures.

This CPT shall be available for student use outside of classroom hours without an instructor.

4.2 Simulator Facilities

The GV flight simulator shall be certified for Level D training as defined in Federal Aviation Regulations, Part 121, Appendix H. Simulator shall be equipped with an operable HUD, Enhanced Vision System (EVS), and Enhanced and Emergency Vision Assurances Systems, if available.

4.2.1 Simulation Instruction

Simulator instruction shall comply with Federal Aviation Regulations Part 142, and shall conclude with a Federal Aviation Regulation part 61.157 or 61.58 PIC check during Pilot Initial and Recurrent courses, respectively.

4.3 Emergency and Minor Medical Services

The contractor shall provide minor emergency medical services as normally provided to its employees. If immediate hospitalization is required, the contractor shall arrange transportation to the nearest available hospital. If the student is a member of the USCG, admission to a military hospital is preferred. The contractor is not responsible for student hospitalization costs. The contractor shall notify USCG Air Station Washington and the Contracting Officer within 24 hours after admitting any USCG student to a hospital.

5.0 REQUIREMENTS

The U.S. Coast Guard (USCG) seeks a contractor to provide instructional services for operation of the USCG’s Gulfstream V (GV) aircraft. The Contractor shall provide courses in accordance with PWS 5.1 through 5.9. The courses detailed in PWS 5.1 through 5.9 shall include actual hands-on instruction through the use of the course laboratory simulators, aircraft mock ups, actual aircraft, or aircraft parts. Each course shall not exceed a 5 week calendar period of instruction (including weekends and federal holidays). All courses must be specific to the GV airframe.

5.1 GV Pilot Initial Training

5.1.1 Objective: The contractor shall conduct GV Aircraft Initial Pilot Training. The government intends on sending 2 pilots for each training class. In the event the Coast Guard is unable to send two pilots, with prior coordination with the contractor, the contractor may fill an empty training seat with a pilot from one of the contractors other customers (commercial or military). Initial training shall be to the standard that the pilots may receive an Airline Transport Pilot (ATP) Rating Type Certification during an initial qualification course. Initial ATP Rating Type Certification will be accomplished by each pilot in the left seat. Qualified pilots pursuing FAA Type and/or ATP ratings must meet all the prerequisites of the FAA as well as the prerequisites of the contractor's FAA approved training program.

5.1.2 Classroom Training: The contractor shall provide classroom-presented GV training which addresses the fuel, pneumatic, hydraulic, flight control, and electrical systems of the GV aircraft. In addition classroom presented training shall include Weight and Balance, Digital Automatic Flight Control Systems, Heads-Up Display (HUD), and Enhanced and Emergency Visual Assurance Systems.

5.1.3 Simulator Training: A simulator training program shall be included and shall consist of instruction in the left pilot seat as per Federal Aviation Regulations 61.157.

Simulator training shall consist of instruction in normal and emergency procedures include: Engine starting, Taxi, Take-off and Landing procedures, normal and missed approaches. In addition simulator instruction must include Digital Automatic Flight Control Systems, Heads-Up Display (HUD) and Enhanced Vision System and Emergency Visual Assurance Systems.

5.1.4 Simulator Pre-briefing: Each simulator training period shall be preceded by a verbal briefing between the instructor and the trainee. This shall include a discussion of the evolutions and procedures to be covered during the training period, resolution of any trainee's questions, and a review of trainee's training record.

5.1.5 Cockpit Procedures Training: The cockpit procedures training shall include no less than six hours of system instruction, including no less than three hours in the left pilot's seat. The CPT shall be available for student use without an instructor and shall include at a minimum, Engine/APU Starting and Shut Down procedures, External AC and DC System procedures, takeoff, climb, cruise, approach, before landing, after landing, and shut down checks.

5.2 GV Pilot Recurrent Training

5.2.1 Objective: The government intends on sending 2 pilots for each training class. In the event the Coast Guard is unable to send two pilots, with prior coordination with the contractor, the contractor may fill an empty training seat with a pilot from one of the contractors other customers (commercial or military). The syllabus shall provide pilot recurrent training emphasizing aircraft normal and emergency systems operation and instrument procedures. This training shall be such that all trainees shall be re- qualified to serve as Pilot in Command in the GV aircraft in accordance with Federal Aviation Regulation 61.58. The course shall include, but is not limited to an overview of the current Airplane Flight Manual for GV.

5.2.2 Classroom Training: The contractor shall provide classroom-presented recurrent GV training, which addresses the fuel, pneumatic, hydraulic, flight control, and electrical systems of the GV aircraft. In addition classroom presented training shall include Weight and Balance and Digital Automatic Flight Control Systems. During recurrent training, contractor developed training profiles shall be used. At the discretion of the Government, a USCG examiner pilot may attend the last scheduled simulator training day to complete a USCG Flight Examination Standardization Check. It is anticipated that at least one (1) or more flight engineers will attend GV recurrent training, with the pilots.

5.2.3 Simulator Training: A simulator training program shall be included and shall consist of instruction in the left pilot's seat and a progressive proficiency check as per Federal Aviation Regulations 61.58. Simulator training shall consist of instruction in normal and emergency procedures include: Engine starting, Taxi, Take-off and Landing procedures, normal and missed approaches. In addition simulator instruction must include Digital Automatic Flight Control Systems. For qualified HUD and Enhanced vision system equipment shall be utilized during simulator training (as appropriate).

5.2.4 Simulator Pre-briefing: Each simulator training period shall be preceded by a verbal briefing between the instructor and the trainee. This shall include a discussion of the evolutions and procedures to be covered during the training period, resolution of any trainee's questions, and a review of trainee's training record. The classroom instruction shall consist of fifteen to twenty hours of instruction. Simulator training: The simulator training program shall include no less than six (6) hours of simulator instruction in the left pilot's seat, to include a proficiency check as per Federal Aviation Regulations 61.58.

Consideration shall be given to pairing Coast Guard students with other Coast Guard students.

5.3 GV Flight Engineer Recurrent Training

5.3.1 Objective: This training shall provide flight engineers the opportunity to observe normal and emergency GV aircraft system operation during ground and in flight. This may be accomplished in classroom, simulator, or a cockpit procedures trainer. At course completion, students shall receive a Letter of Attendance.

5.3.2 Classroom Training: The contractor shall provide the opportunity to observe the GV Pilot Recurrent classroom training. It is anticipated that at least one (1) or more flight engineers will attend GV recurrent training, with USCG pilots during the GV Recurrent Course.

5.3.3 Simulator Training. As part of the FE recurrent training, a simulator training program shall be included that consists of observation from the flight engineers jump seat of the pilot recurrent simulator.

5.3.4 Simulator Pre-briefing. Flight Engineer Recurrent trainees shall attend as observers of the GV Pilot Recurrent Training Simulator Pre-briefing.

5.4 GV Avionics Pre-Course

5.4.1 Objective: The contractor shall provide an avionics course suited to transition the student from a standard cockpit to the highly automated glass cockpit, which includes associated avionics of the GV.

5.4.2 Classroom Training: The classroom training shall be comprised of Digital Automatic Flight Control Systems - Including Electronic Display, Integrated Avionics, Micro Air Data Computer, Inertial Reference, Weather Radar, Radio Altimeter, Flight Management. It is expected that this course be completed prior to GV Pilot Initial training.

5.5 International Procedures Initial Training Course

5.5.1 Objective: The contractor shall provide international airspace procedures for GV qualified pilots and aircrew members. This course should introduce and the student to the requirements for flying in oceanic and international airspace in accordance with ICAO rules and regulations.

5.5.2 Classroom Training: The classroom training shall include, but not be limited to the following topics: ICAO rules, Entry requirements, Oceanic flight procedures, MNPS/RVSM operations for North Atlantic, RNP I O operations for Pacific, BRNAV/PRNAV operations for Europe, and China RVSM Flight Level Allocation Scheme (FLAS)

5.6 International Procedures Recurrent Training

5.6.1 Objective: The contractor shall provide recurrent instruction to safely navigate international airspace. The classroom instruction shall provide refresher level instruction to the student that fulfills the requirements for flying in oceanic and international airspace in accordance with ICAO rules and regulations, to include entry requirements and procedures, MNPS/RVSM operations for North Atlantic, RNP 10 operations for Pacific, BRNAV/PRNAV operations for Europe, and China RVSM Flight Level Allocation Scheme (FLAS).

5.7 GV Supplementary Simulator Training Hours

5.7.1 Objective: The contractor shall provide additional simulator time in four hour blocks, for GV Pilots, in addition to those specified under Pilot Qualification Training or for any other mission requirement. The training class will normally consist of two (2) pilots and one (1) flight engineer per class; however, an additional flight engineer may be ordered on an as needed basis. All flight instructors for these additional training hours are to be provided by the government and not the contractor. Operation of the simulator will remain the responsibility of the contractor.

5.7.2 Simulator Training: The additional simulator hours are required to meet unique training requirements and provide mission specific training for elevated risk destinations, unfamiliar airports/environments, crew resource management training and specific maneuver and/or aviation performance standard review. If two USCG pilot (trainees) are to complete the simulator session, a qualified GV Flight Engineer will be allowed to attend simulator pre-brief and simulator session (in the jump seat) at no additional cost.

5.8 Cabin Attendant Initial

5.8.1 Objective: The contractor shall present in-flight response training and Cabin Safety and Food Service material for USCG GV qualified Basic Aircrew (BA). Class composition shall consist of qualified BAs assigned to USCG Air Station Washington.

5.8.2 Classroom Training: The classroom training shall include but, is not limited to:

• Initial assessment of medical and traumatic emergencies in flight, Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED), treatment for common illnesses and injuries, and decompression and high altitude physiology. CPR and AED training shall qualify trainees for American Heart Association (AHA) AED and CPR certification or certification renewal (as applicable).

• General cabin safety and food service preparation that includes but is not limited to safe food handling, storage, preparation, and menu for domestic and international flights, Decompression and high altitude physiology, Assessing medical and traumatic emergencies, Onboard emergency equipment to include fire-fighting and smoke control.

5.9 Crew Resource Management (CRM)

To meet USCG requirements, CRM skills shall be integrated into all classroom academic training, simulator briefings/debriefings, and training syllabi, but only needs to be evaluated in the course examination for the Pilot Initial Training and Pilot Recurrent Training. CRM Core Curriculum will focus on:

5.9.1. Situational Awareness: Objectives for preventing the loss of situational awareness, skills for recognizing the loss of situational awareness, and techniques for recovering from the loss of situational awareness.

5.9.2. Crew Coordination/Flight Integrity: Impact on aircrew performance of command authority, leadership, responsibility, assertiveness, conflict resolution, hazardous attitudes, behavioral styles, legitimate avenues of dissent, and team-building.

5.9.3. Communication: Common errors, cultural influences, and barriers (rank, age, experience and position). Skills will encompass listening, feedback, precision and efficiency of communication with all members and agencies (i.e., Crewmembers, Weather, ATC, Dispatch etc.).

5.9.4. Risk Management/Decision Making: Includes risk assessment, the risk management process, tools, breakdowns in judgment and flight discipline, problem-solving, evaluation of hazards, and control measures.

5.9.5. Task Management: Includes establishing priorities, overload, under load, complacency, management of automation, available resources, checklist discipline, and standard operating procedures.

5.9.6. Mission Planning/Debrief: Includes pre-mission analysis and planning, briefing, ongoing mission evaluation, and post mission debrief. Also, specific tools and techniques to be used on operational missions.

6.0 GENERAL INFORMATION

6.1 Classroom Training Hours and Times

The contractor shall make every effort not to exceed classroom training periods in excess of 10 hours in duration and make every effort to accomplish all academic training between the hours of 7:00 a.m. and 8:00 p.m. local time.

6.2 Simulator Training Hours and Times

The contractor shall make every effort to conduct simulator training between the hours of 6:00 a.m. and 8:00 p.m. local time.

6.3 Crew Rest

A period of time between training periods must be set aside for the student so that he/she is adequately rested to begin the next training session. This time must not be broken up into segments, and therefore must be given as a solid block of time. The minimum length for crew rest time between training periods shall be 10 hours.

6.4 Course Examinations

Courses shall have an examination that will evaluate the student’s performance in accordance with the Federal Aviation Regulations previously stated.

6.5 Course Evaluation Questionnaire

On the final day of each course, the Contractor shall distribute and collect a course evaluation questionnaire from each student. The questionnaire will use a 1-5 scale that evaluates the course from a student perspective. The questionnaire will also include a comment section and an overall rating selection that measures the Contractor’s performance as unsatisfactory, marginal, satisfactory, excellent, or outstanding.

6.6 Course Completion Sheet

The contractor shall provide the COR with a simple single-page sheet that lists which students passed the course and which students failed at the end of each course.

6.7 Training Certificates

The Contractor shall provide certificates of completion to each student for each course and a courtesy copy sent to the COR.

6.8 Scheduling

Courses shall be scheduled by the COR, only following an issued task order signed by the KO. No course shall be convened prior to the issuance of a task order.

6.9 Cancelation Notice

The Government shall notify the contractor in writing of any class cancellation in accordance with the contractor’s cancellation policy, or 15 calendar days prior to the class start date, whichever is closest to the scheduled start date. In the case of an emergency (i.e. death, injury, illness, mission essential task, or an emergency which requires the scheduled training to be cancelled in the best interest of the Government), the Government will not be liable for payment.

6.10 Student Qualification

USCG Competency Codes associated with minimum requirements to enter initial and recurrent GV training are as follows: Co-Pilot –AVIC37C, First Pilot – AVIC37F, C-37

Aircraft Commander – AVIC37P, Basic Aircrew – C37ABA. The contractor will not be responsible for ensuring prerequisites are met prior to commencing training.

6.11 Unsatisfactory Academic Performance

Students whose academic progress does not meet the standards established for the course will continue in training and will be reported as stated below. If the contractor determines that a student should be released from training for any of the reasons listed in paragraphs below, a notification shall be sent to COR,. The student will remain in class until disposition instructions are received from the COR.

If a pilot has not met required proficiency standards after completion of the training outlined in the schedule and in the specifications herein, the contractor shall promptly notify the Contracting Officer.

6.11.1 Reasons for releasing a student are:

a. The student’s academic progress fails to meet established course standards, and, in the opinion of the contractor’s course supervisor, cannot satisfactorily complete the course;

b. The student’s physical condition, by reason of injury or illness, has been changed to the extent that further training is deemed impracticable;

c. An emergency develops which in the best interest of the USCG, for compassionate reasons or for personal emergency, requires a student to be withdrawn from training, either temporarily or permanently.

7.0 REFERENCES

There are no Coast Guard references provided for this requirement.

8.0 DELIVERABLES

The Contractor shall consider all items below as having mandatory due dates.

Item PWS Section Deliverable Due Date 1 5.0 GV Pilot & Aircrew

Courses As scheduled between the COR and Contractor

2 6.5 Course Evaluation Questionnaire

Delivered to the COR no later than 30 days after the completion of each course

3 6.6 Course Completion Delivered to the COR no later than 10 days after the completion of each course

4 6.7 Training Certificates Delivered to each student and COR no later than 30 days after the completion of each course

9.0 PERFORMANCE REQUIREMENTS SUMMARY

Performance standards for each task order are as outlined below:

Item Objective Required Service Performance Standard Surveillance Plan

1 Provide Quality and Effective Instruction.

Provide satisfactory FAA approved courses and instructors utilizing the Federal Aviation Regulations previously stated .

The Contractor shall achieve a satisfactory or above rating from the USCG students attending each course (measured by the course evaluation questionnaires).

100% COR

surveillance.