70Z08424QDL950015_0_US_V4.pdf

Dra ft

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

STOCK RECORD (S/R)

STANDARD FORM 1449 (REV. 11/2021) BACK

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

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TABLE OF CONTENTS:

Section II: Continuation of SF1449 Section III: Contract Clauses Section IV: List of Documents, Exhibits, and other Attachments Section V: Solicitation Provisions

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Section II: Continuation of SF1449

Item Number Base Item Number

Supplies/Services Quantity Unit

0001 Preventative maintenance services for elevator inspection and maintenance

195 HR

Contract Type:Firm Fixed Price Unit Price

Extended Price

Description:

Purchase Requisitions

IDC Type: Not Applicable

Period Of Performance Start Date Period Of Performance End Date Period Of Performance Address

Supplies/Services Quantity Unit

0002 Routine Service Calls 4 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Supplies/Services Quantity Unit

0003 Corrective Repairs 1 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

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Description:

Supplies/Services Quantity Unit

1001 Preventative maintenance services for elevator inspection and maintenance

195 HR

Contract Type:Firm Fixed Price Unit Price

Extended Price

Description:

Supplies/Services Quantity Unit

1002 Routine Service Calls 4 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Supplies/Services Quantity Unit

1003 Corrective repairs 1 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Supplies/Services Quantity Unit

2001 Preventative maintenance services for elevator inspection and maintenance

195 HR

Contract Type:Firm Fixed Price Unit Price

Extended Price

Description:

Supplies/Services Quantity Unit

2002 Routine service calls 4 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Supplies/Services Quantity Unit

2003 Corrective repairs 1 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Supplies/Services Quantity Unit

3001 Preventative maintenance services for elevator inspection and maintenance

195 HR

Contract Type:Firm Fixed Price Unit Price

Extended Price

Description:

Supplies/Services Quantity Unit

3002 Routine service calls 4 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

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Description:

Supplies/Services Quantity Unit

3003 Corrective repairs 1 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Supplies/Services Quantity Unit

4001 Preventative maintenance services for elevator inspection and maintenance

195 HR

Contract Type:Firm Fixed Price Unit Price

Extended Price

Description:

Supplies/Services Quantity Unit

4002 Routine service calls 4 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Supplies/Services Quantity Unit

4003 Corrective repairs 1 EA Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Section III: Contract Clauses

Clauses incorporated by reference

None

Clauses incorporated by full text

INTRODUCTION

The United States Coast Guard (USCG) has a requirement for preventive maintenance services (PMS) for elevator inspection and maintenance at STA Ponce de Leon as described in the Performance Work Statement. The USCG invites your company

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to submit a quote in accordance with this Request for Quote (RFQ). The U.S. Coast Guard, COCO, Operational Logistics Command (LOG-9), Base Procurement and Contracting (LOG-95), will acquire the services outlined in the solicitation utilizing procedures in FAR Part 12, Acquisition of Commercial Items and FAR Subpart 13.5, Simplified Procedures for Certain Commercial Items. This solicitation is issued as Full and Open competition. The NAICS code is 238290 with a size standard of $22 Million.

1. Please read the entire solicitation, including all attachments, to ensure completion of all required representations, certifications, and submissions. You must acknowledge all solicitation amendments issued by the Government.

2. Your offer shall include a complete pricing sheet (attachment 2), Technical Proposal and any other requirements noted in the PWS; your offer shall be received by this office at or before July 1, 2024, 12:00PM EST, to be eligible for award. Also, see FAR Provision 52.212-2 for Evaluation Factors.

3. Submit your offer, with all required documentation to Contract Specialist, Sandra Smith, email address:

sandra.e.smith4@uscg.mil.

4.This solicitation does not obligate the Government to compensate for any costs incurred by the Offeror in preparation and/or submission of any offer, nor does it obligate the Government to procure for said services/supplies.

5. QUESTIONS/CONCERNS: It shall be the obligation of the offeror to exercise due diligence to discover and bring to the attention of the Government any ambiguities, inconsistencies, or concerns regarding the information in this solicitation. All questions/concerns regarding this solicitation shall be submitted in writing (NO PHONE CALLS) to the Contract Specialist at sandra.e.smith4@uscg.mil no later than June 24, 2024, 12:00 PM EST. Follow-up/additional questions will not be accepted after this date. Offerors shall reference the solicitation number and provide enough information in their email so the Government can easily respond to their questions/concerns. All questions/concerns will be compiled and addressed on an "Amendment of Solicitation" and will be posted on the SAM.gov website for viewing by all potential offerors. *Only send questions/concerns to the Contracting Officer above or if not available the Contract Specialist listed in this solicitation. DO NOT ask or submit questions/concerns regarding this solicitation to any other USCG office.

INSPECTION AND ACCEPTANCE

Inspection and acceptance of all work performance, reports, and other deliverables under this Contract shall be performed by the Contracting Officer's Representative (COR), whom will be designated in writing by the Contracting Officer after award.

Scope of Inspection

All deliverables will be inspected for content, completeness, accuracy, and conformance to Contract requirements by the designated COR. Inspection may include validation of information or software through the use of automated tools, testing or inspections of the deliverables, as specified in the Contract. The scope and nature of this inspection will be sufficiently comprehensive to ensure the completeness, quality, and adequacy of all deliverables. Specifically, work products shall be accurate in presentation, technical content, grammar and word usage, and industry standards style. All diagrams shall be easy to understand and be relevant to the supporting narrative.

Basis of Acceptance

The basis for acceptance shall be compliance with the requirements set forth in the awarded Contract and the terms and conditions of the Contract. Reports, documents, and narrative type deliverables will be accepted when all discrepancies, errors or other deficiencies identified in writing by the Government have been corrected. If a draft deliverable is adequate, the Government may accept the draft and provide comments for incorporation into the final version. All of the Government's comments regarding deliverables must either be incorporated in the succeeding version of the deliverable, or the Contractor must demonstrate to the Government's satisfaction why such comments should not be incorporated. If the Government finds that a draft or final deliverable contains spelling errors, grammatical errors, improper format, or otherwise does not conform to the requirements stated within the awarded Contract, the document may be immediately rejected without further review and returned to the Contractor for correction and resubmission. If the Contractor requires additional Government guidance to produce an acceptance draft of a deliverable, the Contractor shall contact the designated COR.

DELIVERIES OF PERFORMANCE

Place of Performance

The place of performance is the United States Coast Guard Station Ponce de Leon, 2999 N Peninsula Ave, New Smyrna

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Beach, FL 32169

Period of Performance

The period of performance for this award is:

Base Period: 7/15/2024 – 7/14/2025

Option Period 1: 7/15/2025 – 7/14/2026

Option Period 2: 7/15/2026 – 7/14/2027

Option Period 3: 7/15/2027 – 7/14/2028

Option Period 4: 7/15/2028 – 7/14/2029

Notice Regarding Late Delivery.

The Contractor shall notify the Government in writing as soon as it becomes apparent to the Contractor, that the scheduled delivery will be late. Such notification in no way limits any Government contractual rights or remedies including but not limited to termination.

CONTRACT ADMINISTRATION/MANAGEMENT

Notwithstanding the Contractor's responsibility for total management during the performance of the Contract, the administration of the Contract will require maximum coordination between the Government and the Contractor. The individuals listed below will be the Government points of contact during the performance period.

Contract Administration

The U.S. Coast Guard, Operational Logistics Command (LOG95), Base Support Services Branch, 300 East Main Street, Suite 965, Norfolk, VA 23510-9112 will perform all Contract administration. Communications pertaining to contractual administrative matters for this Contract shall be addressed to the Contracting Officers (KO) listed below. Changes in, or deviations from, the scope of work shall not be affected without written modification to the Contract as executed by a Contracting Officer. Primary Contracting Officer: Jennifer Blackwell

Telephone #:757-628-4157

E-Mail: jennifer.blackwell@uscg.mil

Alternate Contracting Officer(s): Any warranted USCG Contracting Officer within DOL-9 with the appropriate warranted authority.

Contract Administrator (Contract Specialist)

The Contract Specialist (KS) serves as the point of contact between the Contractor and the Contracting Officer for this Contract; however, this person does not have a warrant that provides the authority to contractually commit the Government and is not authorized to change any of the terms and conditions of the Contract.

Contract Specialist: Sandra Smith

Telephone #: (206) 831-4755

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E-Mail: sandra.e.smith4@uscg.mil

Contracting Officer's Representative (COR) The COR is a Government employee designated in writing by the Contracting Officer to act as a technical advisor for the Contracting Officer for items within the scope of this Contract. The COR performs functions such as review and/or inspection and acceptance of supplies and services and of a technical nature. A designation letter will set forth the authorities and limitations of the COR under the Contract. A COR does not have a warrant that provides the authority to contractually commit the Government and is not authorized to change any of the terms and conditions of the Contract.

INVOICE INSTRUCTIONS

In conjunction with the subject award, proper invoices will be submitted through the Invoice Processing Platform (IPP) at https://www.ipp.gov/. IPP is a secure web-based electronic invoicing system provided by the U.S. Department of the Treasury's Bureau of the Fiscal Service in partnership with the Federal Reserve Bank of St. Louis (FRSTL). IPP is available at no cost to any commercial vendor or independent contractor doing business with a participating government agency.

Actions to take:

If you are already enrolled in IPP:

If your company is already registered to use IPP, you will not be required to re-register and you do not need to contact IPP.

If you are NOT already enrolled in IPP:

The point of contact you provided in your SAM.gov registration will receive two emails from ipp.noreply@mail.eroc.twai.gov.

Please note that emails from this email address may filter into your spam or junk folder:

1. The first email will have the IPP Logon ID and a link to the IPP application.

2. A second email, which will be sent within 24 hours of the first email, contains a temporary password. Once your contact receives these emails, please ensure they log into IPP and complete the registration process. Once registered to use IPP, your company may submit invoices electronically, receive e-mail notifications when requests are paid, view payment history, and access remittance downloads. The e-mail notification of payment is sent when a payment is distributed to your bank account and may include the following payment information: Date of payment, dollar amount, invoice number, paying agency, payee name, and ACH trace number.

Vendor training materials, including a first time login tutorial, are available on the https://www.ipp.gov/ website. Once you have logged in to the IPP application, you will have access to user guides that provide step-by-step instructions for all IPP capabilities, ranging from creating and submitting an invoice to setting up email notifications. Live webinars are held monthly and provide a great opportunity to learn the basic of the system and to call in and ask the IPP team questions about the IPP application.

IPP Customer Support is available to assist users of the system and can answer your questions related to accessing IPP or completing the registration process. · Toll-free number: 866-973-3131 · Email address:

IPPCustomerSupport@fiscal.treasury.gov · Hours of operation: Monday through Friday (excluding bank holidays) from 8:00 am - 6:00 pm ET

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

FOR

ELEVATOR INSPECTION AND MAINTENANCE SERVICES

United States Coast Guard STA Ponce De Leon Inlet, New Smyrna Beach, FL

TABLE OF CONTENTS

PART 1 GENERAL INFORMATION

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1.0 General 4

1.1 Background 4

1.2 Scope 4

1.3 Performance Requirements Summary 4

1.4 Period of Performance 4

1.5 Places of Performance 4

1.6 General Information 4

1.6.1 Quality Program 4

1.6.1.1 Contractor Quality Control Plan (QCP) 5

1.6.1.2 Quality Control Program/Inspection System 5

1.6.2 Hours of Operation 6

1.6.3 Federal Holidays 6

1.6.4 Closures and Delays 6

1.6.5 Security Requirements 6

1.6.5.1 Mission Partner Identity, Credential and Access Management (MP ICAM) 7

1.6.5.2 Protection of Information 8

1.6.5.3 Personnel Electronic Devices (PEDs) 8

1.6.5.4 Employee Identification 8

1.6.6 Key Control 8

1.6.7 Phase-In/Phase-out Period 9

1.6.8 Conflicts of Interest 9

1.6.9 Post Award Conference 9

1.6.10 General Report Requirements 9

2.0 Definitions & Acronyms: 10

2.1 Definitions 10

2.2 Acronyms 12

3.0 Government Furnished Items and Services 13

3.1 Services 13

3.2 Facilities 13

3.3 Utilities 13

3.4 Equipment 13

3.5 Materials 13

3.6 Damages to Government Resources 13

3.6.1 Reimbursement for Damages 13

4.0 Contractor Furnished Items and Responsibilities 14

4.1 General 14

4.2 Materials 14

4.3 Equipment and Vehicles 14

4.4 Qualified Personnel 14

4.5 Key Personnel 14

4.5.1 List of Key Personnel 14

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4.6 Supervisor/Project Manager 14

4.6.1 Availability 15

4.7 Employee Conduct 15

4.8 Removing Contractor Employees for Misconduct/Security Reasons 15

4.9 Proposal of Contractor Employees Previously Removed 15

5.0 General Specifications 16

5.1 Technical Exhibits (TE) 16

5.2 Equipment Validation 16

5.3 Preventative Maintenance Scheduling 16

5.4 TASK ONE. Routine Preventative Maintenance 17

5.4.1 Preventative Maintenance Performance 17

5.4.2 Preventative Maintenance Timeline 17

5.4.3 Preventative Maintenance Monthly Reports 17

5.5 TASK TWO. Routine Service Calls 17

5.5.1 Response Time and Troubleshooting 17

5.5.2 Cost Estimate 17

5.5.3 Repair Authorization 17

5.5.4 Repairs of over $5,000.00 18

5.5.5 Repair Time 18

5.5.6 Documentation 18F

5.7 Periodic Elevator Certification Inspection and Testing 18

5.8 Proprietary Automated Control Systems 18

5.9 Cybersecurity 18

5.10 Health and Safety 19

5.10.1 Mishap/Incident 19

5.10.2 Mishap/Incident Notification 19

5.10.3 Mishap/Incident Reporting 19

5.10.4 Safety Stop-Work Order 19

5.10.5 Environmental Spills Reporting 20

5.10.6 Material Storage and Use 20

5.11 Progress Meetings 20

5.12 Progress Reports 20

5.13 Inspection and Acceptance 21

6.0 Applicable Publications 22

6.1 Compliance Documents 22

6.2 Government Documents 22

6.3 Industry Standards 22

7.0 Attachment/Technical Exhibit Listing 24

7.1 Deliverables/Events Schedule 24

7.2 List of Elevators and Level of Service/Maintenance Frequency 26

7.3 Secure Spaces 27

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7.4 Officer of the Day/Engineer of the Watch Contact Information 27

7.5 Location Number and Map 27

7.6 Equipment Frequencies 28

7.7 Job Plans 28

PERFORMANCE WORK STATEMENT (PWS) FORELEVATOR INSPECTION AND MAINTENANCE SERVICES

PART 1

GENERAL INFORMATION

1.0 General

This is a non-personnel services contract to provide elevator inspection and maintenance services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background

This contract encompasses preventive maintenance services (PMS) for elevator inspection and maintenance at United States Coast Guard (USCG) STA Ponce De Leon Inlet. All U.S. Coast Guard locations are listed in Paragraph 1.5 below.

1.2 Scope

The Contractor shall provide all personnel, management, materials, supplies, equipment, tools, and any other items or services (except utilities and limited facilities as defined in Section 3.2 and 3.3) necessary to perform PMS for elevator inspection and maintenance equipment at each of the Coast Guard locations specified below. The contractor shall follow PART 5 of this PWS and the Technical Exhibits (TE) #1 and #2 that provide detailed information of the servicing equipment and frequency.

1.3 Performance Requirements Summary

This contract does not include a performance requirements summary. The performance and evaluation of the contractor is based upon the inspection and acceptance criteria in Section 5.8, adherence to the approved Project Plan for timeliness of completed PM at the appropriate frequency, and on scheduled deliverables, which will play an integral role in the administration of the contract. The evaluation and performance will be conducted by the Contracting Officer's Representative (COR). The contractor shall work with the COR and contracting officer to ensure that performance expectations are met.

1.4 Period of Performance

The contract period of performance shall be for one (1) Base Year and, if exercised, four (4) 12-month option Years. The Period of Performance reads as follows:

Base Year 15 July 2024 – 14 July 2025

Option Year I 15 July 2025 – 14 July 2026

Option Year II 15 July 2026 – 14 July 2027

Option Year III 15 July 2027 – 14 July 2028

Option Year IV 15 July 2028 – 14 July 2029 file:/C:/Users/CGTaber/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/SCOPE%20PARAGRAPHS.doc file:/C:/Users/CGTaber/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/SCOPE%20PARAGRAPHS.doc

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1.5 Places of Performance

Places of performance consist of:

• STA Ponce De Leon Inlet, 2999 N Peninsula Ave, New Smyrna Beach, FL 32169

1.6 General Information

1.6.1 Quality Program

The Quality Control (QC) program is the driver for product quality. The Contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step in ensuring a "self-correcting" contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the Contractor to success. Once the QC program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

1.6.1.1 Contractor Quality Control Plan (QCP)

The Contractor shall develop and maintain a QCP delineating the Contractor's QC program/inspection system to monitor and control their performance of services so that they meet the contract requirements. The Contractor shall provide a draft QC Plan (QCP) at the Post Award Conference (see Section 1.6.9) for Government review and comment. The Contractor shall provide a final QCP to the COR no later than ten (10) business days after the Post Award Conference. (D005) (D006)

1.6.1.2 Quality Control Program/Inspection System

The QC system shall encompass all functions of the contract. It shall specify areas to be inspected, on both a scheduled or unscheduled basis, and list the title(s) of the individual(s) conducting the inspection. The Contractor shall develop and implement QC procedures addressing the areas identified in the PWS and shall implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QC program/inspection system shall be designed to keep the Contractor's management and the USCG informed of all issues affecting quality, to include timely and effective corrective actions. The QC records shall, in part, consist of checklists of inspections and shall indicate the nature, frequency, and number of observations made, the number and type of deficiencies found, and the nature of corrective action taken, as appropriate. The Contractor shall ensure that QC includes timely and effective corrective action for all deficiencies identified by the Government.

The QC Program/Inspection System shall include, but are not limited to, the following:

a. Introduction to the Quality Control System

1. Objectives in using Quality Control.

b. Elevator inspection and Preventative Maintenance (PM) Quality Control Process for the Various Tasks Identified Herein

1. Checklists used in inspecting contract performance during regularly scheduled/unscheduled inspections/testing.

2. Inspection procedures (to include checklists used by the Contractor covering all service requirements of the contract).

3. Means of identifying and resolving problems.

4. Any other methods used to monitor quality control

c. Specific Quality Control Functions.

1. Plan that identifies all maintenance assignments for each piece of equipment.

2. An annual schedule for all periodic maintenance by dates and areas for each piece of equipment.

3. A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the Government inspectors point out the deficiencies.

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4. A file of all inspections conducted by the contractor and the corrective action taken.

5. Ordering, receipt, storage & retrieval of products, supplies and equipment.

6. Labor Practices (hiring, retention & rewards, and substitutions).

7. Waste Management (including recycling).

8. Security & Safety Compliance with OSHA.

9. Compliance with EPA

d. Contingencies:

1. Emergency Situations

a) Procedures to be used

1.6.2 Hours of Operation

The contractor is responsible for conducting business, between the hours of 0700 and 1630, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, similar Government directed facility closings, or other days specifically communicated to the Contractor by the COR or the Contracting Officer. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. Any exceptions to normal work hours can be found in the TE for each location.

1.6.3 Federal Holidays

The contractor is not required to perform work on observed Federal holidays and/or any other day designated by the President's Proclamation or Executive Order unless prior approval is received from the Contracting Officer. Recognized holidays are:

New Year's Day Birthday of Martin Luther King Jr.

Washington's Birthday Memorial Day

Juneteenth Independence Day Independence Day

Labor Day Veterans Day

Thanksgiving Day Christmas Day

When a holiday falls on Saturday or Sunday the observed holiday is the previous Friday or Monday respectively. (5 U.S.C 6103 (b) and Executive Order 11582 3(a))

1.6.4 Closures and Delays

Closures or delays may be planned or unplanned. During a closure, the USCG is closed for business and Contractors are not allowed to be onsite, without prior authorization from the Contracting Officer or the COR. Planned closures will be determined in advance by the USCG Command and could include the day after Thanksgiving and other days immediately preceding or following other holidays. The Contractor will be notified as soon as possible of any unplanned closures; however, during times of inclement weather, Contractors will be advised to monitor the inclement weather number for information on closures.

During a delay, Contractor employees shall follow the directions given on the weather line. Contractor employees SHALL NOT arrive before the times, unless prior authorization has been obtained from the Contracting Officer or the COR.

Any work not able to be completed during a closure or delay shall be performed over the ensuing days after the facility is re-opened. Any monthly, quarterly, or semi-annual items that were missed shall be completed as quickly as possible to stay on schedule.

1.6.5 Security Requirements

Security requirements for Contractor's coming onboard a Government installation is subject to change at any time during the contract period of performance. If requirements change, the Contractor will be notified of the steps that need to be taken to

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conform to these requirements. Contractor employees that are accessing secure office spaces are required to be escorted when performing work. A contractor Personnel List and the appropriate security forms are required to be sent to the Contracting Officer ten (10) calendar days prior to contract start date. (D001) (D002)

1.6.5.1 Mission Partner Identity, Credential and Access Management (MP ICAM)

(a) "Contractor employee" means an employee of a firm, or an individual, under contract or subcontract to the Coast Guard to provide services who also requires one or more of the following:

• Physical access to multiple Coast Guard facilities or multiple federally controlled facilities on behalf of the Coast Guard on a recurring basis (a minimum of 2 times per week and/or 8 times per month) for a period of 6 months or more.

• Remote access, via logon, to Coast Guard network using Coast Guard-approved remote access procedures.

• Both physical access to Coast Guard facility and logical access, via logon, to Coast Guard networks on-site or remotely. Access to the Coast Guard network must require the use of a computer with Government-controlled configuration or use of Coast Guard-approved remote access procedure in accordance with the Defense Information Systems Agency (DISA) Security Technical Implementation Guide.

(b) Homeland Security Presidential Directive (HSPD)-12 mandates a Federal standard for secure and reliable forms of identification for Federal employees and contractor employees. The Common Access Card (CAC) is a personal identification card for the Department of Defense/Uniformed Services and complies with HSPD-12. The Coast Guard has instituted the CAC as its HSPD-12 compliant personal identification card for contractor and subcontractor employees who are required to access a Coast Guard, Department of Defense (DOD), or other federally-controlled computer information system and/or facility, or need public key infrastructure (PKI) authentication to perform their contractual duties. The Trusted Associate Sponsorship System (MP ICAM) is the automated application process for obtaining a CAC.

(c) Contractor and subcontractor employees working pursuant to this contract who are required to access a Coast Guard, DOD, or other federally-controlled computer information system and/or facility, or need PKI authentication to perform their contractual duties shall use MP ICAM to obtain a CAC.

(d) The Contracting Officer Representative (COR) or Assisting Contracting Officer Representative (ACOR) is the MP ICAM Trusted Agent (TA) and initiates contractor accounts in the MP I CAM, approving, returning, or rejecting CAC applications (as applicable); re-verifying assigned contractors every six months; revoking contractor and employee eligibility for a CAC.

(e) The TA ensures that contractor personnel satisfy the security requirements for CAC issuance prior to creating the CAC application in MP ICAM. Current investigative requirements shall be verified according to Commandant Instruction COMDTINST 5500.18, Coast Guard Trusted Associate Sponsorship System. The initial CAC issuance requires a favorably adjudicated Tier 1 investigation (equivalent or higher) or a Tier 1 background investigation (BI) (equivalent or higher) package that has been successfully scheduled with the investigative service provider (ISP) and a FBI fingerprint check with favorable results. The TA and Sponsor or other appropriate Federal Government representative must coordinate with the unit BI Verifier (Command Security Officer /Trusted Agent Security Manager) or the U.S. Coast Guard Security (SECCEN) to confirm the appropriate investigation has been favorably adjudicated or scheduled at the ISP with favorable FBI fingerprint results.

(f) The COR or Contracting Officer provides such forms to, or requests such information from, contractor employees that may be necessary for obtaining a CAC via the MP ICAM. The Contractor submits completed forms and information as directed by the COR or Contracting Officer. Contractors are responsible for the accuracy and completeness of the information submitted and for any liability resulting from the Government's reliance on inaccurate or incomplete information.

(g) Contractor employees who are declined via the MP ICAM are ineligible to perform work under this contract.

(h) When an employee with a CAC is no longer performing work under this contract, the employee must return the CAC to the COR/TA or Contracting Officer on the same day the employee stops working.

(i) The contractor shall insert this clause in all subcontracts when a subcontractor's employee is required to access a Coast Guard, DOD, or other federally controlled computer information system and/or facility, or need PKI authentication to perform contractual duties.

1.6.5.2 Protection of Information

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Contractor access to information protected under the Privacy Act and/or proprietary information may occur under this PWS.

Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, Safeguarding Sensitive but Unclassified (For Official Use Only) Information. The Contractor shall ensure that all Contractor personnel having access to business or procurement sensitive information sign a non-disclosure agreement (DHS Form 11000-6).

1.6.5.3 Personnel Electronic Devices (PEDs)

Contractor employees accessing secure areas shall deposit cellular phones, MP3 Players, tablet computers, laptops, thumb drives, hard drives and any other electronic or storage device outside of the secured entrance in the storage areas provided.

The USCG is not liable for any lost or misplaced items owned by the Contractor or Contractor employees.

1.6.5.4 Employee Identification

Contractor employees shall wear distinctive uniform clothing for ready identification. The uniform shall have the Contractor's name, in sufficient size to be read at a distance of approximately ten (10) feet, affixed thereon in a permanent manner.

1.6.6 Key Control

The Contractor shall establish and implement a method of ensuring that keys issued to the Contractor are not lost, misplaced, nor used by unauthorized persons. The Contractor shall submit a Key Control Plan to the COR for concurrence, within fifteen

(15) calendar days after award. The plan shall describe the Contractor's methods for ensuring a key or keys are not lost. The Contractor shall not duplicate any key issued by the USCG. The Contractor shall report the loss of keys to the COR immediately upon discovery. The USCG, at the Contractor's expense, shall perform any lock replacement required if the Contractor loses a key or keys. (D002)

1.6.7 Phase-In/Phase-out Period

Thirty (30) business days prior to the completion of this contract (to include option periods); an observation period may occur, at which time management personnel of the incoming workforce may observe operations and performance methods of the incumbent Contractor. This will allow for the orderly turnover of facilities, equipment, and records and will help to ensure the continuity of service. The incumbent Contractor shall not defer any requirements for the purpose of avoiding responsibility or transferring such responsibility to the succeeding Contractor. The incumbent contractor shall fully cooperate with the succeeding Contractor and the Government. (E007)

(a) The incumbent Contractor's phase-out procedures shall not disrupt or adversely affect the day-to-day Government operations. The Contractor shall also provide the following information:

• Not less than ten (10) business days before the completion of the contract period of performance, the Contractor shall furnish the Contracting Officer with a certified list of the names of all service employees employed within the last month of contract performance. (D010)

(b) All automated data files in the possession of the contractor are the property of the Government and shall be turned over to the Contracting Officer or the COR at the completion or termination of the contract. Additionally, all records related to the execution of the current contract shall be returned to the Government as electronic copies that are readable and accessible by the Government.

1.6.8 Conflicts of Interest

The Contractor shall not employ any person who is an employee of the U.S. Government if the employment would appear to cause a conflict of interest. The Contractor shall not employ on a full or part time basis an employee of the USCG, uniformed or civilian, without the express written consent of the Contracting Officer.

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1.6.9 Post Award Conference

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR no later than fifteen (15) business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract. The Post Award Conference will be held at the Government's facility, located at 2999 N Peninsula Ave, New Smyrna Beach, FL 32169 and/or via teleconference. (E001) ( D007)

The Contractor shall provide a draft Project Plan at the Post Award Conference for Government review and comment. The plan, at a minimum, shall include: (a) List of work to be performed; (b) Project schedule; (c) Description of intended results; (d) Role of key personnel, if applicable and (e) Contractor QCP. The Contractor shall provide a final Project Plan to the COR not later than fifteen (15) business days after the Post Award Conference. (D004) (D007)

1.6.10 General Report Requirements

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Office Applications).

PART 2

DEFINITIONS & ACRONYMS

2.0 Definitions & Acronyms:

2.1 Definitions

• Acceptable Quality Level (AQL): The maximum number of defects that can be considered satisfactory on the average.

The allowable leeway or variance from a standard before the Government will reject a specific service. An AQL does not imply that the Contractor may knowingly perform in an unsatisfactory way. It means that the Government recognizes that defective performance sometimes happens unintentionally.

• Annually: Services performed once during each twelve (12) month period of the contract, as scheduled.

• Bi-weekly: Services performed twice each calendar week of the contract. These services will be performed on Tuesday and Friday.

• Building Managers: Points of contact in each building who are familiar with response capabilities and procedures.

• Contracting Officer (KO): A person duly appointed with the authority to negotiate and enter into and administer contracts on behalf of the Federal Government.

• Contracting Officer's Representative (COR): The person(s) whom the Contracting Officer designates in writing by name and/or position title to conduct day-to-day liaison between the Contractor and the Contracting Officer on technical matters pertinent to this contract.

• Contract Specialist (KS): A Government official responsible for the development, implementation, and administration of this contract. This person is the primary point of contact for the Contracting Officer.

• Contractor: The term Contractor as used herein refers to both the prime Contractor and any Subcontractors. The Contractor will be responsible for ensuring that the Subcontractors comply with the provisions of this contract.

• Daily: Services performed once each day, Mondays through Fridays, during the period of the contract.

• Engineer of the Watch: Refers to a military member acting under the CO on an assigned day

• Engineering Petty Officer (EPO): Serve as the principal advisor to the Base Commanding Officer (CO) on all matters relating to Facilities Engineering services at smaller locations where Facility Engineers are not assigned

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• Equipment: Personal property of a capital nature (including tools, machinery, furniture, vehicles, and accessory and auxiliary items) for use in performing services, or for any administrative purpose.

• Facilities Engineer (FE): Serve as the principal advisor to the Base Commanding Officer on all matters relating to Facilities Engineering services at larger locations.

• Frequency of Services: The interval at which services are performed (examples: Daily, Biweekly, Tri-weekly, Weekly, Monthly, Quarterly, Semi-annually/Seasonal, or Annually).

• Government Business Hours: Although each unit may have slightly different hours, the core Government Business Hours will be Monday through Friday, between 0700 to 1600, except Federal holidays. Also may be referred to as duty hours, normal business hours, normal duty hours, duty, regular business hours, or regular duty hours.

• Manufacturer's Recommendations: Technical information and user instructions provided by the manufacturer for the operation, use, and maintenance of their equipment.

• Monthly: Services performed once during each month, as scheduled.

• Notice of Deficiency: A formal, written documentation of Contractor nonconformance of work, also known as a Contractor Discrepancy Report (CDR).

• Officer of the Day (OOD): Refers to a military member acting under the CO on an assigned day.

• Periodic Surveillance: Physical observation and/or inspection of contract performance done on a frequency relating to contract performance and scheduling

• Quality Assurance (QA): Those actions taken by the Government to assure services received meet the requirements of the contract.

• Quality Control (QC): Those actions taken by a Contractor to assure that services rendered meet the requirements of the contract.

• Quality Control Plan (QCP): Those actions taken by the Contractor to ensure QC program/inspection system to monitor and control their performance of services so that they meet the contract requirements of the contract.

• Quarterly: Services performed four (4) times during each twelve (12) month period of the contract, as scheduled.

• Semi-annual/Seasonal: Services performed twice during each twelve (12) month period of the contract, as scheduled. In some cases, these services may be seasonal in nature (for example, conducting services such that air conditioning equipment is ready for reliable operation during the cooling season and all heating appliances are ready for reliable operation during the heating season).

• Site Supervisor: The Contractor's representative, and point of contact with Government representatives, who is responsible for management and coordination of the contract and may or may not be on-site.

• Weekly: Services performed once during each week, as scheduled.

2.2 Acronyms

ACD Actual Completion Dates

AQL Acceptable Quality Level

CAC Common Access Card

CDR Contractor Discrepancy Report

CFR Code of Federal Regulations

COR Contracting Office's Representative

ECD Estimated Completion Date

EPO Engineering Petty Officer

FE Facilities Engineer

HSAR Homeland Security Acquisition Regulation

IAW In accordance with

KO Contracting Officer

KS Contract Specialist

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LOTO Lockout/Tag out

OEM Original Equipment Manufacturer

OOD Officer of the Day

OSHA Occupational Safety Health Administration

PM Preventative Maintenance

PMS Preventative Maintenance Services

PWS Performance Work Statement

TE Technical Exhibits

QA Quality Assurance

QC Quality Control

QCP Quality Control Plan

USCG United States Coast Guard

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 Government Furnished Items and Services

3.1 Services

The Government will not furnish any resources to the Contractor in support of this contract.

3.2 Facilities

The Government will not furnish any property/storage space/areas, computers, telephones, and other items necessary to the Contractor in support of this contract.

3.3 Utilities

All utility services required in the performance of this contract, including normal amounts of electricity, water, and heat/air conditioning for spaces where equipment servicing is located by the Government for use by the Contractor. Electrical power is provided at existing outlets for the Contractor to operate equipment necessary in performance of work. Hot and cold water is provided at existing sinks and outlets limited to the normal water capacity of the building.

3.4 Equipment

The Government will not furnish any equipment to the Contractor in support of this contract.

3.5 Materials

The Government will not furnish any materials or supplies to the Contractor in support of this contract.

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3.6 Damages to Government Resources

The Contractor shall submit to the Contracting Officer or his/her designated representative, a full report of damage to Government property and/or equipment caused by Contractor employees. Dates, times, persons involved, description of damage, and estimated cost of damage shall be indicated in each typed report. All damage reports shall be submitted to the Contracting Officer or his/her designated representative within twenty-four (24) hours of their occurrence. (E004)

3.6.1 Reimbursement for Damages

Reimbursement shall be made to the Government for damage that results from Contractor negligence and shall be equivalent to what the Government would pay to replace or repair the item at the time of damage. The method of reimbursement will be mutually agreed upon by the parties. Typical methods of repayment include reduction of cost from an invoice, a check provided by the Contractor to the USCG, or the repair or replacement of the item by the Contractor.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 Contractor Furnished Items and Responsibilities

4.1 General

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in Part 3 of this PWS.

4.2 Materials

The contractor will provide any materials not listed in Part 3, that are required to complete work as described in the PWS. The Contractor shall submit a list of supplies, equipment, and materials, to include applicable MSDSs, to the Contracting Officer for approval within fifteen (15) calendar days prior to award. (D003)

4.3 Equipment and Vehicles

The contractor shall provide the equipment necessary to perform the work as described in the PWS.

4.4 Qualified Personnel

All services provided under this contract shall be supervised by Contractor employees fully qualified in the relevant profession, trade or field by certifications/licenses, training, and experience. The Contractor shall hold any nationally recognized licenses/certifications required by law. The Contractor shall be responsible for the employment, training, guidance, and supervision of qualified personnel to facilitate the contract. The Contractor shall maintain records for all personnel hired under this contract. These records shall be made available to the Contracting Officer or designee upon request.

4.5 Key Personnel

Subject to the Key Personnel and/or Facilities clause (HSAR 3052.215-70), the Contractor has the right to remove or replace personnel assigned to perform services under this contract and to substitute other qualified personnel in lieu thereof. Before removing or replacing any key personnel, the Contractor shall notify the Contracting Officer in writing a minimum of fifteen (15) calendar days prior to the effective date before the change becomes effective. The Contractor shall submit sufficient

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information to support the proposed action and to enable the Contracting Officer to evaluate the potential impact of the change on this contract. The Contractor shall not remove or replace key personnel until the Contracting Officer approves the change. However, in the event that a Contractor employee voluntarily leaves the company or the Contractor has to immediately remove an employee for any reason, the Contractor shall provide notice to the USCG as soon as the vacancy is known.

4.5.1 List of Key Personnel

The USCG has determined that Key Personnel shall consist of the following position at a minimum:

• Supervisor/Project Manager

4.6 Supervisor/Project Manager

The Contractor shall provide a Supervisor/Project Manager who shall be responsible for all Contractor work performed under this PWS. The Supervisor/Project Manager shall be a single point of contact for the Contracting Officer and the COR. The name of the Supervisor/Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Supervisor/Project Manager, shall be provided to the Government as part of the Contractor's proposal. During any absence of the Supervisor/Project Manager, only one alternate shall have full authority to act on behalf of the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates shall be able to read, write, speak and understand English. Additionally, the Contractor shall not replace the Project Manager without prior approval from the Contracting Officer.

4.6.1 Availability

The Supervisor/Project Manager shall be available to the COR via telephone between the hours of 0700 and 1600 Eastern Standard Time (EST), Monday through Friday.