Attachment_1_PWS.pdf

Attachment 1

PERFORMANCE WORK STATEMENT (PWS)

GROUNDS MAINTENANCE SERVICES AT

USCG AIR STATION CLEARWATER, FL

1.0. INTRODUCTION

1.1 The purpose of this Performance Work Statement (PWS) is to describe the needs and outcome anticipated by the U .S. Coast Guard (USCG) for the full and complete deliverance of Grounds

Maintenance I Landscaping Services as required by the USCG Air Station (AIRSTA), Clearwater, Florida to ensure consistent performance and is result-oriented. The service requirements relate directly to mission essential items as identified in the PWS, the Contractor Quality Control Plan (QCP) and the Government Quality Assurance Plan (QASP) providing for the highest level of service delivery performance critical to mission success.

2.0. BACKGROUND

2.1. Location. The work shall be performed within the boundary of the USCG AIRSTA Clearwater and the Coast Guard Annex Building (previously the old Naval Reserve Center) in Clearwater, Florida.

Technical Exhibit 1, an area map, shows the air station grounds where services are to be performed.

After deducting the building acreage from the total acreage, approximately 10 acres, which includes sidewalks, landscape beds, pathways, etc., is the remaining area to be serviced. The actual cutting area is less than 10 acres.

2.2. Classification of areas to be maintained.

a. Improved Grounds: These areas are high visibility and shall require a higher degree of maintenance.

Areas include around Barracks Offer Quarters (BOQ); Barracks Enlisted Quarters (BEQ);

Subsistence Building; Dispensary; Exchange; Red Tail Lounge; Water Survival Training Facility;

Administration Building; Government Serviced Equipment (GSE) Garage Facility Engineering;

Supply and Corrosion Control Buildings.

b. Semi-Improved Grounds: These areas are for service use and require a lower level of maintenance.

RV Lot; along Entrance Road and south end of Support Hanger; C-130 Parking Ramp; east and west side of Maintenance Hangar; Wash Rack.

c. Unimproved Grounds: These areas are somewhat secluded and require minimal maintenance.

Includes drainage ditch running south to north and down to the wet line of ditch and all land including boundary fence, North, South and West of the BOQ (To include in and around the fuel farm parking area, berms and retention pond); and, around the Coast Guard Annex Building.

Includes the drainage ditch southeast inside entrance to the base leading to C-130 ramp and all water retention ponds; North of BOQ, which consists of the North, West and Southwest of the

BOQ.

2.3. Hours of Operation. All work shall be performed during the Government's regular working hours of 0700 (7:00 am) to 1530 (3:30 pm), Monday through Friday. No work shall be performed on

Federal holidays or Saturdays and Sundays unless authorized by the Contracting Officer

3.0. SCOPE OF WORK

3.1 The objective of this effort is to acquire Grounds Maintenance/ Landscaping Services for all areas listed herein. The Contractor shall provide all labor, personnel, equipment, tools, transportation, supervision and management and any other items necessary to perform the services required to maintain healthy grass, trees, shrubs, plants and sprinkler system. The services shall be furnished in a manner that provides superior customer service and well-maintained facilities that present a healthy, clean, neat and professional appearance in accordance with all the terms and conditions of the contract.

3.2 The Contractor shall use the PWS, as well as any approved plans, to accomplish the tasks generated for this effort, as listed below, which may not be all inclusive; and, to achieve the desired quality of service:

a. Grounds Maintenance to include Grass Cutting/Mowing and Trimming

b. Edging-Turf and Weeding flowerbeds

c. Weed Eradication, Fertilizer and Pest Control

d. Maintenance, Care and Landscaping of Trees under 10' in Height, Shrubbery and Plants

e. Annual pruning of all existing palm trees throughout the base and the annual pruning and structuring/shaping of all existing oak and other trees throughout the base

f. Maintenance of Irrigation System

g. Removal and disposal of litter/ refuse

h. Sidewalks & Streets Swept

4.0. APPLICABLE DOCUMENTS

4.1 Compliance. The Contractor shall comply with all applicable federal, state, local, municipal, environmental and hazardous laws, regulations and requirements; all industry standards/references; all

Government and Coast Guard Regulations, attachments and exhibits identified herein and/or listed in the table below; and, all applicable instructions and directives, pertaining to the services required herein and to the conduct and qualifications of personnel in performance of this contract. Prior to starting work under this contract, the Contractor shall obtain and provide the required insurance, taxes, wages and permits/licenses and shall maintain such certifications throughout the term of this contract.

The Contractor shall utilize safe products and equipment and qualified personnel to ensure the health and safety of all incompliance with the Environmental Protection Agency (EPA) and the Occupational and Safety Hazard Administration (OSHA). The Contractor shall ensure the services are performed in accordance with established standards of Professional Grounds Management Society (PGMS), National Arborist Association, American Society of Landscape Architects and the local county extension office.

PUBLICATION/REFERNCE TITLE DATE

COMDTINST M5530.1C Physical Security and Force Protection Program Latest Edition

COMDTINST MSl00.29 Safety and Occupational Health Manual Latest Edition

COMDTINST 16478.l B Hazardous Waste Management Latest Edition

COMDTINST M11000.11B USCG Civil Engineering Manual Latest Edition

DOD Unified Facilities Criteria

(UFC)

UFC 3-201-02 Landscape Architecture (Section B-

11.4) Latest Edition

DOD Unified Facilities Guide

Specifications (UFGS)

All topics relating to Landscaping Services Latest Edition

4.2 Publications. The Government will provide publications listed upon request. The

Government may issue supplements or amendments to the publications from any organizational level during the life of the contract. The Contractor shall keep all publications up-to-date and shall immediately implement those changes that result in a decrease or no change in the contract price.

Before implementing any change that will result in an increase in contract price, the Contractor shall submit to the Contracting Officer a price proposal for approval within 30 calendar days from the date the Contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance.

4.3 Chemicals (Pesticide/Herbicide/Fertilizer). Chemicals shall meet EPA requirements and be applied in accordance with manufacturer’s procedures and recommendations. Eradication by chemical means may be utilized only in designated areas or when approved by the COR. The Contractor shall submit the manufacturer's Material Safety Data Sheet (MSDS) on a proposed chemical for approval to the COR at least one (1) week prior to use and immediately-for any changes thereafter.

4.4 Equipment/Operators. The Contractor shall furnish all supplies, material and equipment, of the size and type customarily used for grounds maintenance, needed for the performance of the work.

All power operating equipment, trucks, lawn mowers, tractors, street sweepers, etc., and all hand or vehicular tools shall be operated within the safety parameters as defined by the manufacturer and

OSHA; and, shall be carefully maintained and operated with proper safety guards and devices and with discretion when near pedestrians or building residents. All equipment operators shall be qualified operators of their power equipment, trucks, streets sweepers, etc. in accordance with local regulations;

and, shall wear safety protection equipment to include protective goggles (safety glasses) and clothing

(gloves, hearing protection, helmets, etc.) as required by the equipment manufacturer, OSHA, Contractor’s Safety Plan and local safety requirements when on site.

5.0 SPECIFIC TASKS

Lawn care shall be performed as specified herein at AIRSTA Clearwater to obtain the desired results described herein.

5.1 Mowing. Lawn areas shall be maintained in a manner that will promote proper health, growth, rich natural green color and neat appearance.

a. Improved Grounds: All turf within these areas shall be maintained at a height between 3”and

5”.

b. Semi-Improved Grounds: All turf within these areas shall be maintained at a height of no more than 8”.

c. Unimproved Grounds: All turf within these areas shall be maintained at a height of no more than 8” with the exception to drainage ditches.

d. Drainage Ditches: These areas shall be mowed/cut down to the wet line each time all areas are mowed.

• In addition to maintaining the height to the wet line during each mow, the Contractor shall cut all turf, vegetation, mangroves, etc. as low as possible throughout the entire at least two times per year (April and October).

5.2 Edging and Weeding. The Contractor shall trim, edge and weed in conjunction with mowing.

a. This includes the neat edging of grass and weeds along walks, walls, curbs, fences and their perimeters (includes all boundary fencing, safety fencing at ball field and all other fencing on property), trees, shrubs, plant beds, tanks, fire plugs, poles, guy wires, sprinkler heads and other areas not reached by regular mowing equipment.

b. All landscape beds, sidewalks, curbs, streets, fencing and parking areas shall receive chemical application (and free of existing weeds).

5.3 Maintenance of Trees. The Contractor shall maintain the trees to present a uniform appearance in a neat and clean manner. This shall provide for the proper development of shape and growth; the removal of broken limbs and growth damaged by insects, disease or by storms; and, the clearing of utility poles, lines and all boundary fencing. This includes all trees within the improved and semi-improved areas.

a. Tree Pruning/Trimming: All pruning and trimming shall be done in accordance with acceptable horticulture practices. The Contractor shall keep trees groomed and manicured to prevent any mishap or damage to property, personnel, etc. The contractor shall pick up and fallen tree branches, limbs that are discovered while performing maintenance.

b. Annual Tree Trimming (Improved and Semi-Improved Areas): The Contractor shall perform annual pruning of all existing canopy trees, palm, and accent trees throughout the base. The purpose of this pruning shall be to raise the canopy above the height needed for vehicle traffic; to promote health and vigor of the trees; and, to cut back excessive growth around the buildings and devices whereby signage, cameras and devices are visible.

c. Pruning limbs to a height of 15 feet over areas used for vehicular traffic and 8 feet over pedestrian areas and all buildings. This work shall encompass all existing trees and palms on

AIRSTA Clearwater that are growing in.

5.4 Mangroves. These trees shall be trimmed and/or cut down to the ground to maintain a 10’ boundary away from fences and roads.

5.5 Mulch Application: The Contractor shall maintain a minimum of three (3) inches (compacted depth) of mulch in all required areas. All trees and palms shall have a minimum diameter of three (3) feet in width unless or as laid out by existing edging / wall.

a. Improved Grounds and Semi-Improved Grounds shall have organic mulch to match the existing mulch.

b. Mulch application shall be completed twice per performance period (Spring and Fall)

5.6 Pesticide, Herbicide and Fertilizer Application.

a. Applications shall be applied to Improved and Semi-Improved areas

b. Pesticide & Pesticide & Herbicide shall be applied as follows:

• Turf Areas: Quarterly

• Trees & Shrubs: Bi-Monthly

c. Lawn Fertilizer shall be applied as follows:

• Turf Areas: Quarterly

• Trees & Shrubs: Bi-Monthly

5.7 Removal of Debris/Trash. After the Contractor performs any grounds services on base, all debris, trash, leaves, trash clippings, palm fronds, etc. shall be removed from all serviced areas and disposed immediately off Government property. The Contractor shall not use Coast Guard compactors or dumpsters.

5.8 Maintenance of Irrigation System. The Contractor shall maintain the irrigation system to ensure it is free of leaks, set timer schedule, adjust sprinkler heads if necessary, all in conjunction with each mowing cycle. If any system is not working properly as designed, the Contractor shall notify the COR. The

Contractor shall ensure that Contractor personnel are familiar with the location of all sprinkler heads, sprinkler valves, and control boxes. Any damage to the irrigation/sprinkler system caused by the contractor personnel shall be reported to the onsite supervisor and COR. Any damages caused by the contractor shall be repaired and or replaced at the contractor's expense.

5.9 Contractor Access to Government-Owned Facilities, Equipment and Services: The Contractor will have access to electricity and water to perform all tasks required within this PWS. These services shall not be used in any manner for any personal advantage, business gain or other personal endeavor by the contractor.

5.10 Lost & Found: Any item of personal value found while in the execution of this contract not belonging to the contractor personnel shall be return to the COR immediately. This includes all government or private property left behind accidentally or disposed of properly in disposal containers.

6.0. DELIVERABLES

The Contractor shall submit the following deliverables in accordance with the table below. Two (2) copies of each deliverable shall be provided -one for the Contracting Officer and one for the COR - unless otherwise noted.

Electronic submissions are acceptable provided the format is compatible with MS Word 7.0.

NOTE: It is acceptable to submit a letter from the Insurance Company stating a Certificate of

Insurance will be provided upon contract award. A letter from the Contractor will not be acceptable.

7.0 PERSONNEL REQUIREMENTS/QUALIFICATIONS

7.1. On-Site Working Supervisor: The Contractor shall provide a qualified On-Site Working Supervisor to manage Contractor personnel at the work site. This individual shall remain on site while all services are being performed and is also the central point of contact with the Government. The Working

Supervisor shall effectively communicate in English with all government personnel. This individual shall have full authority to act for the Contractor on all matters relating to the daily performance of the contract work at the worksite(s) and to accept notice of deductions, sign inspection reports and all other

Deliverable Frequency Submittal Schedule

Contact information for the designated on-site working supervisor

As needed With Quote

Certificate of Insurance (See NOTE below) Annually With Quote; then annually

List of Employee Names As revised With Quote, then as revised

Quality Control Plan As revised 15 days after award

Material Safety Data Sheet (MSDS) for Chemicals/Pesticides

As needed Prior to use

Contract Discrepancy Report Form As needed Within 5 days of receipt

Safety Plan As revised 15 days after award correspondence on behalf of the Contractor.

a. The Contractor provide an On-Site Working Supervisor that possesses a minimum of three years of experience working as a supervisor.

b. If the On-Site Working Supervisor is going to be absent for an extended period of time (more than 4 hours), the COR shall be notified and the Contractor shall appoint a qualified substitute. Supervisor shall provide the COR a cell phone number where he/she could be reached at all times during the working hours.

c. If a replacement Supervisor is required, the Contractor shall notify the COR in writing before the replacement person begins work.

7.2 Employees. The contractor shall provide personnel who meet established standards in order to effectively perform the services required herein. The contractor shall staff the contract with trained and experienced personnel who shall exhibit capability to perform with minimum supervision. All Contractor employees shall be trained in and knowledgeable about various aspects of Grounds Maintenance/Landscaping services.

a. Appearance/Uniforms. Contractor employee personnel shall present a neat appearance and shall be easily recognized via contractor-furnished uniforms. Supervisory personnel are also required to wear uniforms and shall present a neat, professional appearance. All

Contractor personnel shall wear nametags furnished by the Contractor containing, at a minimum, the employee's last name, the company name, and job titles. Uniforms (pants and shirts) may be any color, with prior approval of the COR, except blue and shall be kept clean and in good condition. Uniforms shall have the Contractor's name, readily identifiable, affixed thereon in a permanent or semi-permanent manner such as a badge or monogram. Contractor personnel shall wear their security ID card at all times when working in any of the areas.

7.3 Safety Plan. The Contractor shall develop and submit a written Safety Plan to the COR or designated representative for review and approval prior to commencing work and whenever changes are made thereafter.

7.4 Damages/Reports. Any excessive damage to trees or property caused by trimming shall be repair at the contractor's expense. Any other damages to Government property, facilities, etc., contact the COR.

7.5 Removal from Duty. The Government may require the Contractor to immediately remove any employee(s) from the worksite(s) should it be determined that they have been disqualified for security reasons or are found to be unfit for performing their duties. The Contracting Officer or COR will make all determinations regarding the removal of any employee(s) from the worksite(s). In the event of a dispute, the Contracting Officer will make the final decision.

Specific reasons for removal of employees will be provided in writing to the Contractor. For clarification, a determination of "unfit for duty" may be made from, but not limited to, incidents involving most regularly identified types of misconduct or delinquency set forth as follows:

disorderly conduct (which includes using offensive/abusive language, quarreling, fighting, intimidation by words or actions or actions that disrupt Government operations); thefts, vandalism, immoral conduct, or any other criminal activity; selling, consuming, or being under the influence of intoxicants, drugs, or substances that produce similar effects; improper use of authority or credentials; unauthorized use of Government equipment or property; violation of

Government security procedures or regulations.

7.6 Security Requirements. The Contractor shall provide a list of names for all personnel working under this contract in accordance with Section 6.0, Deliverables, herein; and, obtain a Coast Guard

Security Identification (ID) card for each of them from the base Security Office.

a. All personnel shall display the ID card while working under this contract. To obtain the ID card, contractor personnel shall provide a valid form of identification such as a passport, driver's license, electoral card, birth certificate, etc. All personnel and company vehicles shall register with the

Security Office. All Contractor vehicles shall be licensed to operate in the state of Florida.

b. All personnel will be subject to personnel background security check and ID system. Any personnel that does not meet this security requirement will be subject to removal from AIRSTA Clearwater and the project. Any personnel operating vehicles (personal or contractor) onboard the AIRSTA

Clearwater shall have a current and valid license in their possession as applicable to vehicle type as determined by the state of residence Highway Department of Transportation. License will be subject to inspection by the security officers and COR at any given time. All contractor personnel shall obey all base rules and regulations, as stated in the AIRSTA Clearwater Security Manual, which is available for review at the security office.

7.7 Availability. In the event the Contractor fails to provide the manpower necessary to accomplish the work requested, to include re-performance of any work not performed in a satisfactory manner, the government reserves the right to assign and place a sufficient number of federal employees or military personnel on the job to accomplish the work. The cost of such federal employee so used shall be charged against the contractor and the amount of all costs to the government incurred as a result of such action shall be deducted from any payment due the contractor. Also, if federal employees are not available, the amount due the contractor for the month in which the failure occurs will be adjusted.

7.8 Conservation of Utilities. The Contractor shall actively participate in Coast Guard energy conservation activities. The contractor shall comply with and enforce all local command policies and directives regarding energy management. Contract employees shall be instructed in utilities conservation practices, and shall be required to operate under conditions that prevent waste of

Government-owned utilities. This may include, but not be limited to, the turning off of interior and exterior light fixtures when not in use or not needed, temperature adjustments on thermostats, securing running water, etc.

8.0. CONTRACTOR QUALITY CONTROL (QC) REQUIREMENTS

8.1 General. The quality control program is the driver for service quality in this contract. The

Contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a "self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success. Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

8.2 Contractor Quality Control Plan (QCP). The Contractor shall establish, develop, submit and maintain and implement a complete QCP delineating the contractor's Quality Control System. This plan shall be used to monitor and control performance of services to ensure that the requirements of the contract are performed and provided in accordance with the PWS, established standards and commonly accepted commercial practices. The QCP shall include timely and effective corrective action for all deficiencies identified by the Government addressing the areas identified in the PWS;

shall implement procedures to identify, prevent, and ensure non-recurrence of defective services;

shall address inspection procedures; shall provide an action plan for correction of discrepancies;

shall provide a strategy for retaining qualified personnel; and, shall explain management's role in its commitment to quality performance. After initial approval, if the plan is updated or changed, it shall be re-submitted to the Contracting Officer and COR for approval.

8.3 Quality Control (QC) Program/Inspection System. At a minimum, the Contractor shall develop procedures addressing the areas identified in the Performance Work Statement. The QC

Program/Inspection System shall encompass all functions of the contract and shall establish and explain in detail how the Contractor shall sustain the quality of providing the required services. It must specify areas to be inspected on either a scheduled or unscheduled basis with the title of the individual conducting the inspection. The QC Program/Inspection System shall be designed to keep the Contractor's management and the Coast Guard informed of all issues affecting quality to include timely and effective corrective actions. The QC records shall, in part, consist of checklists of inspections and shall indicate the nature, frequency and number of observations made; the number and type of deficiencies found; and, the nature of corrective action taken as appropriate.

8.4 Contents of the QC Program/ Inspection System shall include, but are not limited to, the following:

a. Introduction to the Quality Control System:

i. Background and Rationale for the System

ii. Objectives in using Quality Control

iii. Successes with and updates for the System

b. Quality Control Process for the Various Tasks required for Grounds Maintenance and

Landscaping Services:

i. Steps and Flow Diagram: Includes checklists used in inspecting contract performance during regularly scheduled/unscheduled inspections/testing; method of documenting and enforcing quality control operations.

ii. Inspection Procedure: Includes checklists used by the contractor, identifying the items, frequency, conformance indicators and actions taken if nonconformance found covering all the service requirements of this contract.

iii. Means of Identifying and Resolving Problems: A system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable and/or the Government inspectors point out the deficiencies.

iv. Roles and Responsibilities- The name(s) of the individual(s) who will perform the inspection.

c. Specific Quality Control Functions:

i. Supervision of Services and Performance schedule: Covering all the service requirements of this contract to include schedules for all necessary assignments by dates and areas for each area/building; submissions and completion reports, availability of supervisor/shift leader and any substitutes/alternates with the flexibility to realign staff for certain events.

ii. Grass cutting, trimming edging weeding landscaping process

iii. One year Cycle involving process for initial application

iv. The type of equipment and products to be used

v. Ordering, receipt, storage and retrieval of products, supplies, materials and equipment to be used.

vi. Sanitation & maintenance of the Facility (including employee areas)

vii. Labor Practices (hiring, retention & rewards, and substitutions)

viii. Waste Management (including recycling)

ix. Security & Safety Compliance w/OSHA

x. Compliance with EPA

xi. A file of all inspections conducted by the contractor and the corrective action taken.

xii. Conducting and validating periodic customer surveys.

9.0. GOVERNMENT QUALITY ASSURANCE (QA) REQUIREMENTS

9.1 Fundamental Government Responsibilities. The COR is responsible for representing the

Contracting Officer in all facets of service quality. The COR will carry out inspections, reviews and approvals, handle deficiencies, and ultimately accept on behalf of the Contracting Officer. The functions of the COR are identified below. Government personnel, other than the Contracting Officer and the COR, from time to time, may observe the contractor's operations. However, these personnel may not interfere with contractor performance .

9.2 General Quality Assurance Functions. To facilitate the surveillance of the Contractor's Quality

Control (QC) Program by the Government, the COR will verify contractor compliance with designated performance requirements through a series of random; announced/unannounced; and, impromptu/scheduled inspections. The COR will review the critical requirements to assess their applicability and recommend the addition or deletion of requirements as conditions warrant. In addition, for noncompliance and/or untimely corrective action to deficiencies of specific tasks, the contractor shall be subject to re-performance (at the company's expense); and/or an inspection fee;

and/or a reduction of the Contractor's payment. With this intent, the surveillance approach may not be one that stays the same throughout the duration of the contract. The COR will periodically update the surveillance approach when the need arises. The COR will inspect the contractor's QC Plan regularly for compliance with the requirements herein.

9.3 Specific Quality Assurance Functions. The COR will establish an Inspection Schedule using the

Quality Checklists from the Contractor's QC Program. The COR will perform the following Qualitative and Evaluative functions, which comprise the Government Quality Assurance Surveillance Plan

(QASP).

a. Carry out periodic inspections using the Quality Checklists to evaluate contractor performance to ensure compliance and receipt of services. The COR will evaluate the contractor’s performance through intermittent on-site inspections of the contractor's QC Program and receipt of complaints from base personnel. The COR may inspect each task as completed; increase the number of quality control inspections if deemed appropriate because of related failures discovered during quality control inspections or because of repeated customer complaints; or, decrease the number of quality control inspections if performance dictates.

b. Report findings resulting from these inspections to the Contractor and the Contracting

Officer. If discrepancies are discovered as a result of the periodic inspections, or any other means, the COR will use a Contract Discrepancy Report (CDR)(Attachment X) (See Section 6.0, Deliverables) to communicate them to the contractor and follow up to ensure nonconformance' s are corrected. When a discrepancy exists, the contractor shall complete the applicable CDR blocks. The Contracting Officer will evaluate the contractor's explanation and determine the next course of action.

c. Review changes as well as initial and annual equipment inventories.

d. The COR will meet at least twice a week with the Contractor's on-site working supervisor during the first month of the contract. Thereafter, meetings will be scheduled Bi-Monthly by the COR or as often as necessary. The COR will prepare written minutes from these meetings that shall be signed by the Contractor's on-site working supervisor and the COR.

Should the Contractor not concur with the minutes, the Contractor shall state any areas of non-concurrence in writing to the COR within 5 calendar days of receipt of the signed minutes. Meeting minutes will be maintained in the COR contract file.

e. Take appropriate actions based on Health/Safety/Environmental/any other inspection results.

f. Conduct periodic customer surveys. The validated surveys will be compared to the requirements stated herein; and, follow up to ensure customer surveys conducted by the contractor are conducted properly and contractor responds fully to concerns. The COR will also receive and investigate complaints from various customers located on the installation.

The contractor shall be responsible for initially validating customer complaints. However, the COR will make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Any discrepancies found will be handled as described in Section 8.0, herein.

9.4 Performance Requirements Summary (PRS). The contract/PWS service requirements are summarized into the following performance objectives; whose thresholds are critical to mission success:

Task/Service Performance Standard

Ability of On-Site Working Supervisor to manage Contractor personnel at the work site.

95% of the time

Perform all scheduled Grounds Maintenance/Landscaping in accordance with the established tasks/frequencies.

95% of the time

Perform annual pruning of all existing palm trees and the annual pruning and structuring/shaping of all existing oak and other trees throughout the base at AIRSTA Clearwater .

95% of the time

Perform Proper Maintenance of Irrigation/Sprinkler System 95% of the time

9.5 This comprises the Government’s QASP, which has been developed to evaluate contractor actions while implementing this PWS; and, is designed to provide an effective surveillance method of monitoring contractor performance for all tasks herein. The QASP provides a systematic method to evaluate the services the contractor is required to furnish. This QASP is based on the premise the government desires to maintain a quality standard for this service contract. The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved.