Attachment_1_-_PWS_PRS_QASP.pdf

ATTACHMENT 1

Performance Work Statement (PWS) for Refuse Collection, Recycling and Disposal Services at U. S. Coast Guard Training

Center Cape May, NJ

1.1 INTRODUCTION: The Contractor shall provide all labor, transportation, supervision, materials, equipment, disposal costs and all incidental and related work and service necessary to collect, recycle and dispose of solid waste as specified herein. The services shall be performed for the United States Coast Guard Training Center Cape May, Cape May, New Jersey. The Contractor shall perform in accordance with (IAW) this Performance Work Statement (PWS) as well as all applicable local, state and federal regulations, along with the policies and procedures of the selected landfill center(s) and recycling site(s).

1.2 The Contractor shall ensure that these services are performed in a manner that ensures the health and safety of federal employees and members of the public; and, both the sanitary conditions and aesthetic appearance of federal buildings.

2.0 BACKGROUND: The goal of trash removal at U.S. Coast Guard Training Center Cape May is to provide and maintain a safe, clean and healthy environment for all residents, military/civilian personnel and members of the public. To accomplish this mission, it is essential that the properties and facilities of the areas specified herein have qualified refuse collection and disposal services as required. The contractor shall provide all direct and indirect labor, transportation, supervision, materials, equipment, disposal costs and all incidental and related work and service necessary to collect, recycle and dispose of solid waste as specified herein. The services shall be performed for U.S. Coast Guard Training Center Cape May, Cape May, New Jersey.

3.0 SCOPE

3.1 The Contractor shall provide all labor, materials, services, equipment and supervision necessary to provide contractual garbage and trash, bulk, and recycling collection and removal from the U.S. Coast Guard Training Center, Cape May, New Jersey, including the vessels berthed at the Training Center and the Family Housing units located on Pennsylvania and Delaware Avenues, in accordance with this Performance Work Statement (PWS), and the provisions and clauses listed herein. This service includes disposal of all garbage and trash, bulk, and recycling as specified herein and as required by Federal, State, and Local laws and regulations. The Contractor shall be responsible for all fees associated with waste disposal. In addition to the basic contract services, additional services may be ordered on an as-needed basis. These additional services may be ordered as modification on the contract.

3.2 DEFINITIONS:

Aluminum - All food and beverage, containers made from aluminum cans, aluminum foil, and aluminum containers.

Bulk/Construction Debris - Includes such items as furniture, TV sets, mattresses, scrap material, rugs, and construction debris otherwise not recyclable. Bulk trash does not include "white goods" such as refrigerators, stoves, freezers, washers and dryers, and does not include automobiles, automobile parts, cast iron, metal piping or tree stumps.

CMCMUA - Cape May County Municipal Utilities Authority

Commingled - Mixture of aluminum, glass, tin, bimetal, and plastic recyclables as defined in this section, which are placed in a common collection container.

COR - Contracting Officer's Representative

Disposal - The process of spreading and covering in approved landfill or processing of waste and recyclables in such a manner to reclaim, reuse, or compost.

Garbage - All waste, both animal and vegetable, which results from the preparation of food for human consumption.

Garbage and Trash Collection: An organized and systematic method of collection and transportation of garbage and trash from the designated pickup points to the site of disposal.

Glass - All food and beverage containers made from silica or sand, soda ash and limestone, which include clear, brown and green bottles and jars. Neck rings, lids and labels may be left on.

This definition does not include broken glass, mirrors, or other flat-glass, dishes, drinking glasses, light bulbs, or any ceramic products.

Leaves and Grass Clippings - Clean, uncontaminated, leaves and/or grass clippings free of wood, sticks, trash and garbage.

Mixed Paper - All uncontaminated paper material including newspaper, corrugated cardboard, lightweight cardboard, junk mail, magazines, office paper, computer paper and shredded paper.

Not included is waxed paper, wax-coated cardboard, plastic coated paper or cardboard boxes contaminated with any residual food material.

Plastic - All plastic labeled #1 through #7 including food, beverage, soap and detergent containers.

Recyclables-Those items designated as recyclable-by the Cape May County Municipal Utilities Authority (CMCMUA). The items deemed to be recyclable may be expanded during the term of this contract whenever the CMCMUA expands the list of materials to be recycled and so notifies the municipalities of the County of Cape May, including the U.S. Coast Guard Training Center and Family Housing units.

Refuse - Trash, debris, containers (non-recyclables), floor sweepings, broken crockery or glass, garbage, and other materials not considered recyclable.

Refuse Collection - An organized and systematic method of collection and transporting refuse from the designated pickup points to the site of disposal.

Scrap Metal - All bulk ferrous and non-ferrous metals, including iron, steel, aluminum, bronze, and brass. Metal must be free of other material and all components must be broken down.

Single Stream – All paper, plastic, metal, and glass as identified by the CMCMUA that can be placed in one container for disposal.

Tin & Bimetal Cans - All tin and bimetal food and beverage containers, such as soup cans, tuna fish cans, fruit and vegetable cans, etc. Labels do not have to be removed.

Trash - All items and materials commonly classified as household trash and not otherwise specifically classified as a type of refuse pursuant to regulations of the New Jersey Department of Environmental Protection (NJDEP).

Wood Pallets - Source separated wood Pallets, whole and broken. Does not include any other type of wood waste.

Wood Wastes - Clean source separated wood wastes which are free of concrete, metal, sheetrock, and any other debris, trash or garbage with a maximum length of 10 feet. Expressly prohibited are wood products containing creosote and chemically treated wood.

Plastic Bags • All plastic bags with 1, 2, or 4 in the recycling symbol on the bag.

3.3 Garbage/Refuse Collection on Training Center (Type 10**): Garbage and Refuse will be placed in Contractor-owned and maintained containers at the Coast Guard designated collection points aboard the Coast Guard Training Center. The Contractor shall furnish eight (8) two-yard containers, six (6) four-yard containers, seven (7) six-yard containers (includes 1 in housing), and two (2) eight yard containers. The contractor will also provide one (1) seasonal two-yard container for the months of October, May-September. The refuse accumulated in the Contractor-owned containers will be collected by the Contractor using his/her vehicle(s) and personnel, removed from the Coast Guard Training Center and disposed of at the expense of the Contractor.

**These designations are set forth by the CMCMUA (not the U.S. Coast Guard) for purposes of disposal and/or recycling. If descriptions/definitions are needed by the prospective offeror, the CMCMUA shall be consulted.

3.4 Garbage/Trash/Recycling/Yard Waste Pickup in Housing (Types 10, SS, 23C, 23H, 23T): The Contractor will remove trash, garbage, single stream recycling from the Government-furnished garbage, trash, and recycling containers in a location adjacent to the nearest curb (street or parking area) to each individual building. This item will include pick-up at Quarters "A" as it is identified in Appendix 2. All garbage and trash must be removed directly from the container to the truck. All recyclables must be placed in a separate truck. The Contractor shall take particular care in placing the containers in the location where picked up in an upright position. Throwing or smashing the containers is strictly prohibited. The Government-owned containers have attached lids to minimize trash and garbage blowing around the housing area and care by the Contractor must be taken to keep the lids and wheels intact while handling. The contractor shall pick-up all yard waste material placed at the curb next to the government trash and recyclable containers. Yard waste may consist of grass clippings & leaves, tree branches, and Christmas trees (CMCMUA Types 23C, 23H, & 23T respectively) Type 23C clippings will be located in composting or clear bags so that contents can be verified by the contractor as clean for disposal as grass clippings and leaves. The Contractor shall make pickups in the Family Housing Area between the hours of 8:00 AM and 2:00 PM only.

3.5 Single Stream Recycling Collection on Training Center: The Contractor shall pick up all single stream recyclables at the designated pickup points from the Contractor-owned and maintained containers at the Coast Guard designated collection points aboard the Coast Guard Training Center. The recyclables shall go directly into a truck designed and designated for recyclables. The Contractor's equipment shall be designed to minimize recyclables from blowing from the vehicle. The Contractor shall furnish four (4) two-yard SS containers, two (2) four-yard SS containers, six (6) six-yard SS containers, and ten (10) eight-yard SS containers. The contractor will also provide one (1) seasonal two-yard SS container for the months of October, May-September.

3.6 Bulk Pickup (Type 13): The Contractor shall pick up and return an empty Contractor provided 30-yard container for bulk items when contacted by the Contracting Officer’s Representative (COR). Location of container is in the fenced-in area beyond GSK (Building 204).

3.7 Construction & Demolition Pickup (Type 13C): The Contractor shall pick up and return an empty Contractor- provided 30-yard container for construction & demolition waste when contacted by the COR. Location of the container is in the fenced-in area beyond GSK (Building 204).

3.8 Wood Pallet Pickup (Type 13WP): The Contractor shall pick up and return an empty Contractor- provided 30-yard container for wood pallet recyclables when contacted by the COR.

Location of the container is in the fenced-in area behind GSK (Building 204).

3.9 Baled Cardboard Collection: The Contractor shall collect all baled cardboard from the designated location behind GSK (Building 204) when contacted by the COR. The Government will assist the Contractor in loading the bales onto the vehicle. It is the Contractor's responsibility to off-load the bales at the disposal/recycling site.

3.10 TYPE SM or 13WG (30-yard container): The Contractor shall provide additional 30-yard containers when requested by the COR. Location of the container will be specified by the COR when needed.

3.11 TYPE 13SR/13TL (30-yard container): The Contractor shall provide additional 30-yard containers when requested by the COR. Location of the container will be specified by the COR when needed.

3.12 Additional 30-yard Containers: The Contractor shall provide additional 30-yard containers when required by the government. These containers may be required for various renovation or construction projects.

3.13 CONTRACTOR-PROVIDED CONTAINERS: The Contractor agrees to furnish the necessary containers in the areas designated for accumulation of garbage, refuse, and recycling.

The metal containers, with the exception of containers over 10 yards in capacity, shall be fully closed, varmint proof and fire-retardant. Containers shall be watertight below the lid level and shall be replaced within 48 hours if any become holed. The containers shall be kept painted by the Contractor and maintained throughout the life of this contract by the Contractor. A container that is not in compliance with the standards of the contract shall be repaired and/or replaced within 48 hours upon telephone notification by the COR. Failure to repair and/or replace within the specified period shall result in a deduction in accordance with the Performance Requirements Summary.

3.14 SANITATION: Any vehicle used for collection and removal of garbage/refuse shall have a completely enclosed watertight metal container. Any vehicle used for the collection and removal of recyclables shall be designed for the type of recyclables collected and shall be designed to eliminate recyclables from blowing out of the vehicle, be water and spill tight, and meet the criteria for drop-off at the CMCMUA facilities. All vehicles and equipment shall be kept in satisfactory condition, free from insects, odors, loose filth, and be well painted. No drippings of waste or hydraulic fluid will be allowed. The Contractor's conveyance shall be kept covered in such a manner that only a small portion of the refuse content shall be exposed from time to time as the containers are emptied therein. Sufficient covering shall be provided to prevent the wind from scattering trash, garbage, recyclables, or any debris collected from the vehicle onto the Coast Guard Training Center, Housing Facility, and surrounding area. The handling of refuse, trash, garbage and recyclables as well as the character of implements, apparatus and personnel employed by the Contractor shall conform to the best sanitary standards used in the waste removal industry. The COR shall have the option to demand that any vehicle be cleaned and repaired if it fails to meet the above criteria prior to allowing it to be used in the collection process.

Washing of vehicles shall not be performed on the Training Center or Housing Area. The Contractor shall promptly clean up spillage of any garbage, trash, or recyclables. It shall be the Contractor's responsibility to keep the pickup areas clean so that no insects or odors can be detected. Trash containers as specified in this PWS shall be kept clean and odor free by the Contractor. It shall be the Contractor's responsibility to prevent freezing of garbage or trash to the container or to remove it if freezing does occur. The Contractor shall remove from the Training Center and thoroughly wash or steam clean any container that becomes objectionable due to filth, insects or odors as directed by the COR. No costs incurred by the Contractor to comply with directives from the COR to comply with the sanitary criteria outlined in this paragraph (washing of trash containers, vehicles. etc.) shall alter the contract as awarded. The Training Center specific regulations shall be made available through the COR.

3.15 EQUIPMENT OPERATION: The Contractor shall at all times be responsible for the safe, clean, careful and efficient operation of his/her equipment and shall comply with all applicable regulations of the Coast Guard Training Center. Speed limits as posted shall be adhered to on the Training Center and in the Housing Area. The Contractor shall assume full liability and responsibility for any loss or damage to Government property caused by his/her operation and assumes full responsibility for any and all damages or claims for damages for injury to person, property or equipment which might result from the service performed under this contract. Open-box trucks, with or without canvas covers, are unacceptable for the collection of debris or bulky items.

Collection vehicles shall meet all Department of Transportation and OSHA requirements. The contractor's name and phone number shall be clearly displayed on each vehicle. The Government reserves the right to inspect collection vehicles and to report to the contractor any vehicle that requires repairs or replacement. Vehicles not meeting the above requirements will not be allowed on Training Center Cape May for the performance of contract requirements.

3.16 WORK SCHEDULE/PLAN: The Contractor shall schedule work that will cause the least interference with normal occurrence of Government business. The Contractor shall establish a plan for vehicle routes and collection schedules to be submitted to the COR for approval within

(5) calendar days before the start of the contract. Approved schedules shall be adhered to, and all proposed changes shall be approved by the Contracting Officer and submitted at least three

(3) working days in advance.

4.0 APPLICABLE PUBLICATIONS AND APPENDIXES

4.1 2018 CMCMUA Information including Solid Waste Tipping Fee Schedule and Waste Type Definitions is included as Attachment 2, Exhibit 2.

4.2 A Technical exhibit showing government pick-up points for both solid waste dumpsters and recyclable pick-ups is enclosed as Attachment 2, Exhibit 1.

4.3 FIRM FIXED PRICE WORK: The Contractor shall provide all labor and equipment, including containers for collection, transportation, and disposal of refuse as described in the

PWS.

4.4 NON-RECURRING WORK (OPTIONS): Non-recurring work may be ordered for any of the services listed in section entitled "Schedule of Supplies/Services-Non-recurring Work". The requirement for the work shall be ordered by the COR via email or telephone call to the Personnel that the Contractor has identified as the one Coast Guard point of contact. The contractor shall provide additional 30 cubic yard containers as indicated by the COR. Type of waste may vary and will be specified but the funded CLINS shall not be exceeded unless a modification is executed by the KO. Payment is made separately upon completion of the additional work. The contractor shall complete the work within the time frame stated by the COR. If the completion date falls on a Sunday or on a Federal Holiday, the work shall be completed on the following workday.

5.0 TECHNICAL REQUIREMENTS.

5.1 Collection & Removal of Trash & Garbage from Training Center: Shall be accomplished between the hours of 8:00 AM and 4:00 PM on the days of the week scheduled.

All container locations shall be emptied the Tuesday and Friday of each week, with the exception of the Galley and Pier 4 containers. These two locations shall be emptied Monday, Wednesday, and Friday of each week. In the event the Contractor cannot make collections on a regularly scheduled day due to, but not restricted to, holidays, acts of God or the public enemy, acts of the Government, fires, floods, epidemics, or quarantine shall be effected on the following working day or as soon thereafter as conditions permit, the contractor shall notify the COR. The determination as to whether or not conditions are favorable for the performance of collections and removals shall be made by the COR. Immediately prior to pick up at each location the Contractor shall inspect each container to ensure that it is not contaminated with recyclables, hazardous material, or other matter outside the scope of that for which it is designated. In the event that a container is found to be contaminated, the Contractor shall not make that particular pick up and shall notify the COR as to the location and reason for non-pick up prior to departing for disposal.

5.2 Collection & Removal of Single Stream Recyclables from Training Center: Shall be accomplished between the hours of 8:00 AM and 4:00 PM on the days of the week scheduled.

All container locations shall be emptied the Tuesday and Friday of each week, with the exception of the Galley and Pier 4 containers. These two locations shall be emptied Monday, Wednesday, and Friday of each week. In the event the Contractor cannot make collections on a regularly scheduled day due to, but not restricted to, holidays, acts of God or the public enemy, acts of the Government, fires, floods, epidemics, or quarantine shall be effected on the following working day or as soon thereafter as conditions permit, the contractor shall notify the COR. The determination as to whether or not conditions are favorable for the performance of collections and removals shall be made by the COR. The Contractor shall have an empty vehicle upon arrival and once collection is complete shall proceed directly to CMCMUA facilities for weighing. Immediately prior to pick up at each location the Contractor shall inspect each container to ensure that it is not contaminated with refuse, hazardous material, or other matter outside the scope of that for which it is designated. In the event that a container is found to be contaminated, the Contractor shall not make that particular pick up and shall notify the COR as to the location and reason for non-pick up prior to departing for disposal.

5.3 Collection and Removal of Trash, Garbage, Yard Waste and Recyclables from Housing: Shall be accomplished between the hours of 8:00 AM and 2:00 PM once every week on Wednesdays. In the event the Contractor cannot make collections on a regularly scheduled day due to, but not restricted to, holidays, acts of God or the public enemy, acts of the Government, fires, floods, epidemics, or quarantine shall be effected on the next following working day or as soon thereafter as conditions permit. The determination as to whether or not conditions are favorable for the performance of collections and removals shall be made by the

COR.

5.4 Collection and Removal of Scrap Metal, Bulk Items, Wood Wastes and Wood Pallets from the Training Center: Shall be accomplished between the hours of 8:00 AM and 4:00 PM, Monday through Friday, no longer than 24 hours after being contacted by the COR for pick up with the exception of calls made before weekends or holidays whereas the Contractor shall schedule pick up on the next full workday following the call. Once pickup is complete, the Contractor shall proceed directly to the CMCMUA facilities for Bulk Items and any approved recycling facility including CMCMUA facility for scrap metal, wood wastes, or wood pallets for weighing. Certified weigh tickets shall be required with invoice for payment. Payment for bulk items shall be based on the negotiated contract price for each pull (pick-up) plus the number of tons collected times the effective CMCMUA tipping fees for Type 13 waste. Payment for scrap metal, wood wastes, and wood pallets shall be based on the contracted price for collection plus or minus the cost or refunded based on the number of tons collected times the effective market rate for this type of waste which shall not exceed the effective rate for the same type of waste charged by the CMCMUA. If the market rate at the recycling facility pays the Contractor for the type waste collected, the amount received by the Contractor shall be deducted from the contract price for payment.

5.5 Collection and Removal of Baled Cardboard from Training Center: Shall be accomplished between the hours of 8:00 AM and 4:00 PM, Monday through Friday, no longer than 24 hours after being contacted by the COR for pick up with the exception of calls made before weekends or holidays whereas the Contractor shall schedule pick up on the next full workday following the call. Cardboard shall be picked up at specified location behind GSK, Building 204. Coast Guard personnel will assist in loading Contractor's vehicle if necessary.

Each bale is approximately 500 pounds. Once pickup is complete, Contractor shall proceed directly to any approved recycling facility including CMCMUA facility. Certified weigh tickets shall be required with invoice for payment. Payment for baled cardboard shall be based on the negotiated contract price for collection plus/minus the cost or refund based on the number of tons collected times the effective market rate for this type of waste which shall not exceed the effective rate for the same type of waste charged by the CMCMUA. If the market rate at the recycling facility pays the Contractor for the baled cardboard collected, the amount received by the Contractor shall be deducted from the contract price for payment.

5.6 TYPE 13SR, 13TL, SM or 13WG (30-yard container): Shall be accomplished between the hours of 8:00 AM and 4:00 PM, Monday through Friday, no longer than 24 hours after being contacted by the COR for pick up with the exception of calls made before weekends or holidays whereas the Contractor shall schedule pick up on the next full workday following the call.

5.7 Additional 30-yard Containers: Shall be accomplished between the hours of 8:00 AM and 4:00 PM, Monday through Friday, no longer than 24 hours after being contacted by the COR for pick up with the exception of calls made before weekends or holidays whereas the Contractor shall schedule pick up on the next full workday following the call.

5.8 INCLEMENT WEATHER SCHEDULE: During inclement weather, solid waste shall be collected in accordance with the established scheduled unless specific approval to delay collections is requested by the Contractor and approved by the Contracting Officer. Such approval will normally be granted only in cases of particularly severe weather. When approval to reschedule collections is granted, the Contractor shall accomplish all missed collections within twenty-four (24) hours after the severe weather has terminated, this will be done at no additional cost to the Government. If makeup collections cannot be made within twenty-four (24) hours, the Contractor shall resubmit a revised schedule to the Contracting Officer for approval.

5.9 WASTE DISPOSAL: The Contractor shall dispose of all waste collected in accordance with applicable Local, State, and Federal laws and regulations. The Contractor shall be responsible for all fees associated with waste disposal. The contractor shall submit, within fifteen

(15) calendar days after contract award, copies of disposal permits or other written documentation of approval and suitability of landfill or other final disposal methods. The Cape May County Solid Waste Management Plan requires that all non-recycled solid waste, which is generated within Cape May County, must be disposed of at the CMCMUA Sanitary Landfill or Transfer Station or a permitted out-of-State solid waste facility. The disposal of Cape May County generated solid waste at any solid waste facility located in New Jersey, other than the CMCMUA, is prohibited. Contact the CMCMUA for more information.

5.10 EQUIPMENT CLEANING: Scheduled container/vehicle cleaning shall be performed at a Contractor furnished site off Government property. Any containers removed for cleaning for more than four hours shall be replaced by a clean equivalent size container. Within fifteen (15) calendar days after contract award, the Contractor shall submit proposed container and collection vehicle cleaning schedule & procedures for the Contracting Officer's approval. The method of cleaning, specific disinfectant(s), and proposed off-site cleaning equipment to be used shall be specified.

Vehicles used for waste removal shall be washed and sprayed not less than weekly or more often if necessary to prevent obnoxious odors, prevent the attraction of vectors, and to maintain a neat and clean appearance. The contractor shall clean all containers listed in Appendix 2. All waste and any residue shall be cleaned from all surfaces. Special attention shall be given to remove all materials from seams and rolled edges. Container cleaning may be ordered by a task order.

When this work is ordered by a task order, all containers listed in Appendix 2 are included.

Container cleaning shall take place as indicated on the Delivery order.

5.11 RECORDS AND REPORTS: The Contractor shall maintain management, operation and maintenance records and prepare reports for submission to the Contracting Officer as set forth in "RECORDS AND REPORTS". The Contractor shall maintain records of the total quantities (weights) of solid waste picked up by type as indicated below. These records shall be submitted quarterly to the COR.

• Total solid waste disposed per quarter

• Total solid waste recycled per quarter

Total number of bulk waste pulls, including weight tickets, per month

6.0 DELIVERABLES

The Contractor shall submit the following reports and other deliverables as identified below.

Deliverable Frequency No. of Copies and to

Whom

Date Required

Corporate Experience One--KO With Proposal

Quality Control Plan Updated as

Needed

Two—(COR & KO) 10 days after award

Certificate of Insurance as required by FAR 52.228-5

Annually One-Contracting Officer 10 days after award

Disposal Permit and Letter of

Certification from landfill

Annually -

Updated as needed

One - Contracting Officer with Proposal, and as updated

Work Plan Updated as

Needed

One-COR 10 calendar days after contract award

Vehicle/Container Cleaning

Schedule

Updated as

Needed

One-Contracting Officer 15 calendar days after contract award

Bulk Waste Tickets Monthly COR With monthly invoices

Solid Waste/Recycled Quantities

Report

Quarterly COR With final month of quarter invoice

Service Contract Requirements

Report

Annually SAM.gov 31 October

Contractor shall provide authorization/license to conduct Solid waste and Recycling operations in the State of New Jersey or by the local authority having jurisdiction. This requirement shall be updated each option year.

7.0 CONTRACTOR PERSONNEL:

7.1 The Contractor shall be responsible for managing the total work effort associated with the operation, refuse collection, disposal, management, quality control and other services required herein to ensure fully adequate and timely completion of these services. Included in this function shall be a full range of management duties including, but not limited to, overall project management, planning, scheduling, cost accounting, report preparation, supervising, establishing and maintaining records and inventories, quality control, and all related work. The Contractor shall maintain adequate personnel with the necessary management and supervisory expertise on staff to ensure the contract work performance requirements.

7.1.1 The contractor shall provide the name and contact number for a Qualified Individual fully competent in all aspects of this PWS who deals directly with the COR. This person must have decision making authority in all contract matters. The Contractor shall furnish a sufficient number of competent and qualified personnel to accomplish the services identified in this contract. Record of current certifications must be retained by the Contractor and shall be made available to the Contracting Officer upon request.

7.1.2 The Contractor shall comply with all federal, state, and local laws regarding licenses, certifications, training, etc., of employees performing the specified services.

7.1.3 The Contractor shall train personnel properly in performance of work in accordance with tasks and methods outlined herein.

7.1.4 The Contractor shall prevent general carelessness in operations and abuse of facilities, and shall instruct employees to abide by safety rules and regulations for protection of employees, tenants, visitors and themselves.

7.2 Equipment Operators: Contractor personnel operating automotive, construction, weight handling, material handling or miscellaneous equipment shall be properly qualified and licensed.

The Contractor is responsible for ensuring personnel operating such equipment have been properly trained. Training shall be documented and available for review by the Contracting Officer. Personnel shall have the appropriate licenses in their possession when operating vehicles under this contract. Operators shall exercise due care while operating equipment and execute appropriate pre-operation and operational checks of equipment as required by Industry Standards.

7.3 Safety: The Contractor shall ensure that work performed under this contract is conducted in strict regard for safety of workers and others who might be affected by the work. The Contractor shall be responsible for compliance with all applicable federal, state, and local laws as well as all applicable standards and regulations established by the Occupational Safety and Health Administration (OSHA). Compliance with the most stringent regulation applicable to the work from the above guidelines shall be the sole responsibility of the Contractor.

8.0 QUALITY CONTROL PLAN

8.1 The contractor shall submit, in accordance with Section 6.0 Deliverables, a Quality Control Plan (QCP) delineating the contractor's quality control program to monitor and control their performance of services so that they meet the requirements of the PWS. The program shall include, but not be limited to the following:

I. Refuse Collection, Disposal and Recycling Services Quality Control Process:

a. A plan, identifying all collection routes for each designated area.

b. A schedule for periodic cleaning by dates and areas for containers located at each collection station and for all collection vehicles (to be updated as required).

c. An inspection system covering all service requirements listed in the contract.

d. A checklist inspecting contract performance during regularly scheduled and unscheduled inspections shall be used.

e. The name(s) of the individual(s) that will perform the inspections.

II. Contingencies: Specify procedures to be implemented in the event of the following situations:

a. Special Events/Emergency Situations - procedures to be used; obtaining additional employees

b. Missed pickups/Call-Line (if refuse is not picked-up)

c. Strike Contingency Plan - A Strike Contingency Plan to assure the Government that there will be no significant interruption of contract services due to labor disruptions. The Contractor is responsible for delays arising out of labor disputes, including but not limited to strikes.

8.2 The Quality Control program/inspection shall be designed to keep the Contractor's management informed of all issues affecting quality to include timely and effective corrective actions. The Quality Control Plan records of inspections shall indicate the nature and number of observations made, the number and type of deficiencies found, and the nature of corrective action taken as appropriate. The Contractor shall ensure that the Quality Control Plan includes timely and effective corrective action for all deficiencies identified by the Government.

8.3 Contract Discrepancy Report (CDR): When a discrepancy exists, the contractor shall be required to complete Block 4 of a CDR, which will be submitted to the contractor at the time of issuance. The Contracting Officer will evaluate the contractor's explanation and determine the next course of action. The contractor may request a meeting whenever a Contract Discrepancy Report (CDR) is issued.

9.1 FUNDAMENTAL GOVERNMENT RESPONSIBILITIES: The Contracting Officer’s Representative (COR) is responsible for representing the Contracting Officer in all facets of quality for the services required. The designated personnel will carry out inspections, reviews and approvals, handles deficiencies; and, ultimately accept on behalf of the Contracting Officer. The functions of the COR are identified in paragraphs 9.2 and 9.3 below. Government personnel, other than the Contracting Officer and the COR, from time to time, may observe the Contractor's operations. However, these personnel may not interfere with Contractor performance.

9.2 GENERAL QUALITY ASSURANCE FUNCTIONS: To facilitate the surveillance of the contractor's quality program by the Government, the COR will verify contractor compliance with designated performance requirements. In addition, for noncompliance and/or untimely corrective action to deficiencies of specific tasks, the contractor is subject to re-performance. However, if the same situation occurs again during the contract period, a defect will be recorded and reported to the contracting officer for appropriate action. With this intent, the surveillance approach may not be one that stays the same throughout the duration of the contract. The COR will periodically update the surveillance approach when the need arises. The COR will inspect the contractor's QCP regularly for compliance with the requirements herein.

9.3 SPECIFIC QUALITY ASSURANCE FUNCTIONS

a. The COR shall establish an Inspection Schedule using the Quality Checklists from the

Contractor's QC Program. The COR shall perform the following qualitative and evaluative functions, which comprise the Government Quality Assurance Surveillance Plan (QASP).

b. Report findings resulting from these inspections to the Contractor/Contracting Officer.

c. If discrepancies are discovered as a result of the periodic inspections, or any other means, use Contract Discrepancy Report (CDR) to communicate them to the contractor and follow up to ensure nonconformance are corrected.

d. The COR shall meet with the Program Manager/Supervisor/Shift Leader as agreed to or as often as necessary. The contractor and COR shall sign the written minutes of these meetings, prepared by the COR. Should the Contractor not concur with the minutes, the Contractor shall state any areas of non-concurrence in writing to the COR within 5 calendar days of receipt of the signed minutes.

e. Follow up to ensure customer surveys are conducted properly and contractor responds fully to concerns.

f. Review changes as well as initial and annual equipment inventories.

g. Take appropriate actions based on Health, Safety, Environmental and any other inspection results.

h. Perform annual and final Performance Evaluations.

9.4 PERFORMANCE REQUIREMENTS SUMMARY (PRS): The contractor performance requirements summary provides an alternative mechanism by which the Government’s payment to the Contractor may be reduced in the event of substandard performance. These requirements are critical to mission success and are identified in the PRS in attachment to this contract.

9.5 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): The QASP has been developed to evaluate contractor actions and is designed to provide an effective surveillance method of monitoring contractor performance for the items listed in the Performance Requirements Summary (PRS). The QASP is based on the premise the government desires to maintain a quality standard for this service contract. The contractor, not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved. The QASP is attached to this PWS.

9.6 Contractor Personnel Access Application

In compliance with Homeland Security Presidential Directive 12 (HSPD12) Coast Guard Training Center, (TRACEN) Cape May has a standardized entry protocol called the RAPIDGate Program for all vendors, suppliers, and contractors who require access to the Training Center to perform unclassified work for 5 days or more. The RAPIDGate Program, from Eid Passport, provides a standardized background check, identification badge and entry procedures for vendors, suppliers, and contractors that require access to TRACEN Cape May. Companies and individuals can register for the program at the TRACEN Security Office using the self-service RAPIDGate Registration Station. Based on the information collected the RAPIDGate Program runs a 10-year felony background screen, other criminal screens, validates the individual's social security number, verifies that the individual is either a U.S. Citizen or is legally eligible to work in the United States. Upon passing the screening process, participants will be issued a personalized RAPIDGate identification badge that when verified by a security officer will allow the participant to enter TRACEN Cape May unescorted. To enroll see the guidelines below. RAPIDGate Program Enrollment:

Enroll your company by calling Eid Passport at 877-RAPIDGATE (877-727-4342) and provide a TRACEN Cape May sponsor point of contact that includes a name, phone number, and email address. Once your request is received, final authorization to enroll in the RAPIDGate Program will be granted by the TRACEN Cape May Security Office.

Once your company has been approved for enrollment and paid the enrollment fee, instruct your employees who need access to TRACEN Cape May to register for the RAPIDGate Program using the self-service Registration Station in the TRACEN Security Office. Each employee should be ready to provide your company's RAPIDGate company code, his or her address, phone number, date of birth, and Social Security number for proof of identification and background screening. The Registration Station will capture the employees photograph and fingerprints for identity verification and badging during the application process. Sub contractor employees may register under the prime contractor company enrollment.

Once your company has approved each employee for participation, and paid the registration fee, the employee will undergo a background screen. Upon passing the screen, your employees will be contacted by TRACEN Cape May Security Office to pick up their personalized RAPIDGate Badge. The employees can show one form of identification from List A, or two forms of identification from List B when picking up their RAPIDGate Badge.

List A (One required if using this list)

U.S. Passport

Certificate of U.S. Citizenship (Form N-560 or N-561) Unexpired Temporary Resident Card (Form 1-688) Unexpired Employment Authorization Card (Form l-688A} Permanent Resident Card or Alien Registration Receipt Card with photograph (Form 1-151 or 1-551)

List B (Two required if using this list)

Driver's license or ID card issued by a state Voter's registration card U.S. Military card or draft record U.S. Coast Guard Merchant Mariner Card U.S. Social Security card issued by the Social Security Administration Original or certified copy of a birth certificate issued by a state, county, municipal authority or outlying possession of the United States bearing an official seal U.S. Citizen ID Card (Form 1-197) ID Card for use of Resident Citizen in the United States (Form 1-179)

Once a RAPIDGate Badge is issued, employees will be required to present their badge to gain entry to TRACEN Cape May facilities, and must wear and display the badge at all times while on the base. Questions about the CG TRACEN Cape May program should be addressed to rapidgate@tracencm.uscg.mil with the subject line re: RAPIDGate Program.

Contract Documents, Exhibits, or Attachments

Attachments Title

Attachment 1 PWS/QASP/PRS

Technical Exhibit 1 TRACEN Cape May Dumpster Pick-up Points Exhibit 2 CMCMUA User Fees/Information

PERFORMANCE REQUIREMENT SUMMARY

(PRS)

FOR

THE COLLECTION, HANDLING,

TRANSPORTATION, AND DISPOSAL OF SOLID

WASTE, INDUSTRIAL REFUSE, GREEN WASTE,

AND RECYCLING SERVICES

U.S. COAST GUARD

TRAINING CENTER CAPE MAY, NJ

(PRS) PERFORMANCE REQUIREMENT SUMMARY

1. The Government expects the Contractor to perform all services required in the

Performance Work Statement (PWS) at an acceptable level. Whenever the Government learns of substandard performance, either through direct observation, customer complaints, or any other mechanism, the preferred course of action will be discussions with the Contractor to inform the Contractor of a problem. Discussions should effectively prevent recurrences of substandard performance. However, this Performance

Requirement Summary (PRS) provides an alternative mechanism by which the

Government’s payment to the Contractor may be reduced in the event of substandard performance.

2. Criteria for acceptable and unacceptable levels of performance are as follows: Certain tasks will be considered critical to the Government’s performance of its duty to its personnel as well as for safety, well being and health and welfare. Because of this, the

Government has listed certain tasks as critical and must be completed properly every time as scheduled. Coast Guard Training Center Cape May has identified the below listed items as critical contract requirements and will be considered as defects if not met per contract requirements:

a. Trash, Garbage, Single Stream Recycling containers not emptied on scheduled date as required by PWS para 5.1 and 5.2.

b. Trash, Garbage, Yard Waste, Single Stream Recycling containers not emptied on scheduled date as required by PWS para 5.3.

c. Scrap Metal, Bulk Items, Wood Wastes and Wood Pallets not emptied as required by PWS para 5.4.

The standards for the above items must not exceed 3 defects per month because of this criticality. However, any complaints received thereafter will cause the services to be unacceptable for that month.

3. The Government’s primary quality assurance procedures are based on scheduled inspections and validated customer complaints by the Customer Representative/Unit

Point of Contact (CR/POC). One complaint will be counted for each reported and verified unacceptable performance of service (as listed in the PWS). Thus, if one person complains that an 8 cubic yard front load trash container was not emptied during a scheduled pick up period and a 6 cubic yard single stream recycle container was not emptied for the same period, this would count as two complaints, one for each unsatisfactory performance of service. However, if two different people complain about the same 8 cubic yard front load container not emptied during a scheduled pickup period;

this would only count as one complaint because both complaints stemmed from the same unsatisfactory performance.

4. When the number of defects in the Contractor’s performance exceeds the allowable number of defects, the CR/POC shall initiate a Contract Discrepancy Report (CDR). In response to the CDR the Contractor will be required to explain, in writing, why performance was unsatisfactory, how performance will be returned to satisfactory levels, and how recurrence of the problem will be prevented. The Contractor’s payment shall be reduced by 25% of one days pay. If the Contractor is required to rework services found by the Government to be unsatisfactory, it will be at the Contractor’s expense.

5. The Contractor shall be paid for all work performed to the contract standards. Monthly payment may be reduced for unsatisfactory performance, using the following computations:

Example: The Contractor performs required services during the month. The CR/POC receives 4 complaints in a non critical area. These 4 errors compute as unacceptable. The

CR/POC takes the Contract Price (Total invoiced amount for the month) and divides it by the number of days worked that month; then multiplies that number by the deduction rate (25%) which becomes the deduction for that month.

Contract Price: $801.75/ 5 times in the month = $160.35 X 25% = $40.09.

6. A defect will not be counted when the service is re-performed within 2 hours after notification by the CR/POC and receives an acceptable rating by the CR/POC.

7. Deductions shall not be deemed to waive or limit any right of the Government under the clauses entitled “Default” and “Inspection of Services”.

8. If more than 4 deductions are taken per fiscal year, Contractor Performance Evaluations may reflect poor performance ratings.

Contract Discrepancy Report

1. Contract Number

2. Report Serial No.

3. Report # this Discrepancy

4. To: (Contractor and Managers Name)

5. From: (Name of QAE)

DATES

6. Prepared

Oral Notification

Returned by Contractor Action Complete

7. Discrepancy or Problem (Describe in detail: include reference to PMS/Directive: attach continuation sheet if needed.

8. Signature of Contracting Officer

9. To: (Contracting Officer) From: (Contractor)

10. Contractor response as to cause, corrective action and actions to prevent recurrence. Attach continuation sheet if needed (Cite applicable QC program procedures(s) or new QC procedures(s).)

11. Signature of Contractor Representative

Date

12. Government Evaluation (Acceptance, rejection: Attach continuation sheet if needed)

13. Government Action (Payment deductions, cure notice, show cause, other)

14. Final Disposition

CLOSE OUT

Name – Title

Signature

Date

Contractor Notified

QAE

Contracting Officer

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

FOR

THE COLLECTION, HANDLING, TRANSPORTATION,

AND DISPOSAL OF SOLID WASTE, INDUSTRIAL

REFUSE, GREEN WASTE,

AND RECYCLING SERVICES

UNITED STATES COAST GUARD

TRAINING CENTER CAPE MAY, NJ

Quality Assurance Surveillance Plan

1. Purpose: This Quality Assurance Surveillance Plan (QASP) describes methods that the

Government will use to monitor whether the Contractor’s performance of the above contract is acceptable. The QASP is the Government’s written plan for administering the Contract and monitoring major aspects of the Contractor's performance. The QASP is not part of the

Contract. It is provided to the Contractor solely for informational purposes and is subject to change by the Government at any time during the contract performance period. Therefore, the Government reserves the right to perform more or less surveillance than is provided in this QASP.

2. Introduction: The QASP establishes a method to evaluate the services the Contractor is required to furnish. It is designed to provide an effective method of monitoring Contractor performance for each listed objective on the Performance Requirements Summary (PRS) in the contract. The Government is concerned with the quality of the services provided, and not with the method that the Contractor uses to provide these services. If performance of any required service is unsatisfactory as a result of the Contractor's actions or omissions, then the

Government may reduce the contract payments to reflect the decreased value of the services received in accordance with the PRS and/or applicable FAR clauses.

3. Responsibility for Quality Control: The Contractor, not the Government, is responsible for quality control and management actions to meet the terms of the Contract. The Government performs quality assurance to monitor whether Contract standards are achieved.

4. Surveillance Methods: The Government will evaluate the Contractor's performance under this contract. Government surveillance may include, but is not limited to, the following methods:

a. Inspections.

b. Customer complaints with COR verification.

5. Deduction Methods: The Government will record all instances of substandard performance,…