Statement_of_Work_-_70Z03819QJ0000002.doc

Attachment 2

Statement of Work - 70Z03819QJ0000002 Attachment 2

Statement of Work - 70Z03819QJ0000002

1.0

Scope This requirement is for the repair and/or modification of communication components used on the H60 and H65 aircraft. The following table lists the components covered under this contract.

1.1 Upon receipt of the component, the contractor shall perform a test and evaluation to determine the condition of the item. Any item where no faults are found or the item is determined to be Beyond Economical Repair (BER) shall be returned to the United States Coast Guard (USCG) in accordance with (IAW) Section 2.6. All other items shall be repaired and/or modified IAW this Statement of Work (SOW).

1.2 The contractor shall provide repaired components that are Ready for Issue (RFI) in support of our efforts to provide support to the operational units. The contractor should be capable of delivering repaired components within ninety (90) calendar days after receipt of order (ARO) and receipt of material (ARM). The USCG anticipates the material will be shipped to the vendor within five (5) business days after issuance of a task order. The contractor will not be penalized if the USCG is not timely in the shipment of the material.

2.0

Depot Repair 2.1

Requirements Work under this contract shall be performed at the contractor’s facility or an USCG approved facility. The contractor shall provide all necessary parts, materials, labor, tooling, test equipment, and facilities to evaluate and repair the components listed in this contract at the firm-fixed prices listed in the schedule.

2.2 Certification

The contractor shall maintain, at a minimum, one of the following: Federal Aviation Administration (FAA) or equivalent European Aviation Safety Agency (EASA) certificate, Original Equipment Manufacturer (OEM) and/or USCG certifications for repair and modification of components identified in the Schedule for the entire duration of this contract. The contractor shall provide immediate notification to the Contracting Officer upon loss of any required certifications.

2.3

OEM Procedures Telephonics Corporation (Cage Code 78711) is the OEM of the components. The contractor shall perform all repairs IAW applicable OEM Component Maintenance Manuals. All services shall be accomplished on an as required basis, as directed by the USCG. Request for clarification shall be directed to the Contracting Officer.

2.3.1 The contractor must have access to required repair specifications and test/acceptance criteria and data to ensure all components are tested and repaired IAW the OEM’s current specifications and procedures. The USCG may review repair manuals and performance/test/ acceptance criteria as required. The contractor is solely responsible for obtaining any and all specifications required for this effort. Original design or functional capabilities of the end item and parts thereof shall not be changed unless authorized or directed by the requirements of this SOW.

2.4

Test and Evaluation (T&E) / No Fault Found If, after visual and functional inspections, an item is discovered to meet manufacturer's minimum performance specifications and is considered RFI the item shall be classified as “No Fault Found”. The Contractor will be allowed the firm fixed price for T&E only as identified on CLINs 0001 - 0004 and subsequent Option Period CLINs in the Schedule. If the component is consider Beyond Economical Repair (BER), it shall be IAW with section 2.6. The contractor shall prepare a failure data report IAW Section 2.7 in these instances. This report shall be included with the returned component. The parts shall be marked "RFI” or “BER” and returned IAW section 9.0.

2.5

Repair Non-RFI components shall be repaired and returned to RFI condition IAW the OEM minimum functional performance specifications. Components shall be repaired for the specific fault noted on the DD Form 1577-2, Unserviceable (Repairable) Tag-Material, or CG-1577-A (11-90), Unsatisfactory Report Tag, which will be attached to each non-RFI item. The contractor shall perform an inspection and correct deficiencies found. This shall include, but is not limited to, replacement of missing or broken parts and the removal of any foreign matter or corrosion. Once all repairs have been completed, the contractor shall remove the unserviceable tag from the component.

2.5.1 Discrepancies (over and above repair items) may be identified during initial evaluation. Over and above repair items consist of any findings of unusual damage IAW Section 2.11. The contractor shall be responsible for documenting and reporting all over and above repair items to the Contracting Officer after receipt of components at the contractor’s facility. The Contracting Officer shall be notified of over and above repair items no later than thirty (30) business days after receipt of the component at the contractor’s facility. The quotation shall be valid for thirty (30) calendar days and the documentation must include:

· Description of each discrepancy found

· Number of man-hours per discipline required to complete each discrepancy

· Parts costs (if the part is not listed on the separately priced parts list, this must be notated in the quotation and price for each part will be negotiated IAW Section 2.9)

· Total dollar amount for each discrepancy

· Total dollar amount for complete list of discrepancies

· Task Order Number and applicable Line Item.

2.5.2 The Contracting Officer will be responsible for reviewing the list of discrepancies and either accept, negotiate or decline the contractor’s proposal. The Contracting Officer shall provide a response to the quotation within twenty (20) business days after receipt. Additional work shall not be performed until the quotation is accepted and a modification to the task order is provided by the Contracting Officer. The contractor will have ninety (90) calendar days (plus the number of calendar days it takes the Contracting Officer to provide a response to the over and above quotation) to complete the repairs and return the items to the USCG. In the event that a quotation is declined by the Contracting Officer, the contractor shall return the item “As-Is”. The contractor will be authorized the firm-fixed T&E fees established in CLINs 0001 - 0004 and all respective option period CLINs for items returned “As-Is”.

2.6

BER

After receipt of a quotation for over and above repair items, the Contracting Officer may determine that an item is BER and will provide a written modification to the contractor. The USCG typically considers an item BER when the cost to repair exceeds sixty-five (65) percent of the price of a new unit; however, the USCG is not bound by that number and will make all final BER determinations. The USCG will provide disposition instructions, either to scrap the item at the contractor’s facility or to return the item to the Aviation Logistics Center (ALC), for all items that are considered BER. The contractor shall not dispose of an item until they have been notified by a written modification to the order. When returning the item to ALC, the items shall be clearly marked as “BER” with the supporting evidence. The contractor will be authorized the firm-fixed T&E fees established in CLINs 0001 - 0004 and all respective option period CLINs for items found to be BER.

2.7

Failure Data Report

The contractor shall submit a failure data report for each repaired component. This report shall include NSN, Part Number, Serial Number, nomenclature, date of repair, contract task order number, line item number, description of repaired failure, the USCG’s reported failure, a listing of parts repaired and a listing of parts replaced. The contractor’s in-house work order may be used to satisfy this requirement if it includes the information requested above. This report shall be attached to the packing slip and shipped with the repaired component.

2.8

Replacement Parts Parts of a component found to be in a serviceable condition as a result of functional testing shall be reused. Missing parts and parts found to be defective or that require replacement by manufacturer’s instructions shall be replaced with parts meeting the manufacturer’s specifications and drawings. Replacement parts shall be new. The cost for parts that are replaced systematically during repair shall be included in the price listed in the schedule for these operations. The contractor shall submit a listing of all systematically replaced parts and other replacement parts to be utilized in support of the maintenance procedure of each component. The replacement parts listing must show the following information: Item description, OEM part number and price. The contractor shall maintain documentation on all replacement parts for a minimum of twenty-four (24) months after delivery and provide this documentation to the USCG upon request.

2.9

Separately Priced Replacement

Pricing for other repair components and supply material, yet unspecified by part number at contract award, will be incorporated as firm fixed prices after negotiation of the first-time replacement. The USCG reserves the right to provide separately priced replacement parts as Government Furnished Property (GFP) on an as-needed basis as determined by the Contracting Officer. The Contracting Officer will either issue a modification to the task order authorizing use of the separately priced replacement part(s) or provide disposition instructions. The delivery schedule will be adjusted accordingly for any delay associated with requesting and obtaining the approval to utilize the specified separately priced replacement part(s).

2.10 Corrosion Treatment

USCG aircraft operate primarily in a saltwater environment and are subject to corrosion. The contractor is advised to expect corrosion on the component(s) to be repaired under this order. The presence of corrosion will not constitute an exclusion.

2.10.1 During inspection and functional test, the presence of corrosion in a component shall constitute reason for a more thorough disassembly and inspection. Should corrosion be found, disassembly shall be made to the extent necessary to remove corrosion or replace the part, or parts, affected. Corroded parts shall be replaced, except in those cases where removal of corrosion from a part will not impair efficiency or safe operation of the part. Corrosion removal and treatment of affected areas will be accomplished IAW OEM specifications and FAA Advisory Circular AC 43-4A, dated 07/24/1991, Corrosion Control for Aircraft.

2.11 Exclusions – Unusual Damage

Prices do not include components that have been cannibalized or severely damaged due to mishandling, water immersion, or crash damage. Additionally, the H60 and H65 helicopters are used primarily around salt water at low altitude for search and rescue missions. Therefore, corrosion is to be anticipated and is considered "normal" for the aircraft. Corrosion does not constitute unusual damage.

2.11.1 Components received which indicate obvious misuse, cannibalization or severe damage due to mishandling, water immersion or crash damage may dictate an exclusion from the prices specified in the contract schedule. Such components shall be inspected, repair costs determined, and authorization to proceed obtained from the Contracting Officer prior to commencement of work. If the contractor considers a component to be a candidate for exclusion, the Contracting Officer shall be notified within fifteen (15) calendar days of receipt of the component. Verbal notification to the Contracting Officer shall be confirmed in writing. The contractor's delivery obligation for the component shall be suspended as the date of notice to the Contracting Officer. The Contracting Officer will make a written determination within thirty (30) days of written notice, as to exclusion validity. The contractor's delivery obligation shall resume upon receipt of the Contracting Officer's determination.

2.11.2 The USCG shall not be liable for any amount expended by the contractor in excess of the applicable firm fixed price reflected in the schedule unless prior written authorization has been given by the Contracting Officer.

3.0

Applicable Documents 3.1

Government Documents

3.1.1 FAA Advisory Circular AC 43-4A, dated 25 July 1991, Corrosion Control for Aircraft. A copy of this circular is available at www.faa.gov.

3.1.2 FAA Advisory Circular 43-205, dated 25 September 1998, Guidance for Selecting Chemical Agents and Processes for Depainting and General Cleaning of Aircraft and Aviation Products. A copy of this circular is available at www.faa.gov.

3.2

Industry Documents Industry documents consist of any OEM specifications for the components set forth in the schedule. The Government does not own, nor can they provide access to these documents. It is solely the contractor’s responsibly to obtain the documents and any revisions that will be applicable to the repair of these components during the life of the contract.

3.2.1 If the OEM specifications do not cover a procedure, the contractor shall utilize the best commercial business practice. Where an application of “best commercial practice” is in conflict with these manuals, the contractor shall request the use of a deviation from the Contracting Officer. The contractor shall not proceed with a deviation until written approval is received.

3.3

Order of Precedence

In the event of conflicts between OEM specifications and procedures and any USCG specifications and procedures, the order of precedence is as follows:

1. USCG specifications and procedures

2. OEM specifications and procedures.

4.0

Government Property

4.1

Government Furnished Property (GFP) Components requiring service will be direct shipped to the contractor’s facility from the ALC and documented using DD Form 1577-2, Unserviceable (Repairable) Tag-Material, CG-1577-A (11-90), Unsatisfactory Report Tag or Form 1348. These documents will accompany and remain with the equipment. Equipment shall be returned to ALC upon completion of the task order, unless otherwise directed by the Contracting Officer.

4.2

Government Property Records

Upon receipt, the contractor shall update Government Property Records based on the DD Form 1577-2, Unserviceable (Repairable) Tag-Material, CG-1577-A (11-90), Unsatisfactory Report Tag or Form 1348 information provided and any discrepancies. The contractor shall account for all end-items received from, and shipped to the Government. The contractor shall provide a copy of its Government Property Records to the Contracting Officer each quarter, upon request. Government Property Records shall include the following minimum information:

· Kit/Equipment/Component Description

· Part number

· Serial number

· USCG consignee

· Date received

· Status of contract service

· Expected contract service completion date.

4.3 Quarterly Audits

The ALC conducts quarterly audits validating GFP at commercial contractor facilities. The contractor shall follow the instructions provided each quarter by ALC and comply with its instructions. The contractor’s role shall be to validate each component identified by serial number. Validation shall take place on the same date as the audit.

5.0

Changes to Components 5.1

Service Bulletins The contractor shall provide the Contracting Officer with electronic copies of all service bulletins within ten (10) calendar days of receipt. The Contracting Officer will notify the contractor in writing when incorporation of mandatory or optional service bulletins is required. The contractor shall submit, within thirty (30) calendar days after receipt of this notification, a detailed proposal which shall include a listing of replacement parts and/or materials required, the time needed to affect the modifications, estimated price breakdown of each part, and the number of labor hours required. The applicable labor rate specified in CLIN 0007 and all respective option period CLINs will be used for Service Bulletins.

5.2

Product/Engineering Change Proposal (P/ECP)

The contractor will continually analyze the documentation for each component identified in the schedule. The contractor may develop designs and/or processes that will improve the reliability, maintainability, or operational performance of the components being repaired/modified. A P/ECP showing the new design and/or process may be provided to the ALC Contracting Officer for approval. The P/ECP shall include a proposal for an incremental charge to be assessed each time the P/ECP is incorporated into the component. The proposal shall contain a breakdown of labor hours, material, and other costs. The P/ECP will then be evaluated by the Short Range Recovery (SRR) Division’s Engineering or MRR Engineering and the Contracting Officer. Upon agreement of the price for incorporation of the P/ECP, the Contracting Officer will issue a supplemental agreement reflecting the incorporation of the approved P/ECP. The contractor shall not incorporate approved P/ECPs prior to contract modification. The applicable labor rate specified in CLIN 0008 and all respective option period CLINs will be used for P/ECPs.

5.3

Publications/Updates

Within forty-five (45) calendar days following contract award, the contractor shall provide the Contracting Officer an updated copy of all applicable OEM-approved CMMs for components listed in the schedule. The CMMs shall reflect the latest procedures used in the repair/modification of components. If the contractor determines that current procedures detailed in the CMM should be changed, recommended changes shall be submitted to the USCG's Contracting Officer for review and approval/disapproval. The contractor shall continuously update all applicable CMMs during the life of the contract. The contractor shall submit revisions to CMMs to the Contracting Officer within forty-five (45) calendar days of receipt.

5.4 Technical Support Services

The contractor shall provide up to five (5) man-hours per quarter, at no additional cost to the USCG, to support the USCG's continuous quality improvement program. This support would typically include phone support and troubleshooting efforts in the event of an issue with one of the components. In the event that a requested task cannot be completed within five (5) man-hours per quarter, the contractor shall immediately notify the Contracting Officer that the task cannot be completed within the allotted time frame and provide a preliminary estimate of the time and costs required for completion. The applicable labor rate specified in CLIN 0006 and all respective option period CLINs will be used for Technical Support Services.

6.0

Quality

6.1

Quality Control The contractor is required to be certified and maintain a quality system that complies with the requirements of ISO 9001-2000 Quality Management Systems – Requirements or equivalent. The contractor is responsible for performing or assuring all inspections and tests necessary to substantiate that the goods or services furnished conform to USCG’s requirements. The contractor shall take prompt action to correct conditions that have or could result in goods or services that do not conform to contractual requirements. Records of conformance shall be maintained on file at the contractor’s facility and made available or provided for review by the USCG upon request. The USCG reserves the right to conduct surveillance at contractor’s facility to verify the existence, adequacy, and effectiveness of the quality system.

6.1.1 The contractor shall, immediately upon discovery, notify, and disclose conditions to the Contracting Officer of any event, supply change, material change, supply malfunction, counterfeit/suspect parts or material, defect or non-airworthy condition of any product or component (to include components used in repairs) found to potentially cause a non-conformity to the original specifications of this contract. The USCG reserves the right to inspect any non-conforming product or component. Therefore, the contractor shall obtain approval from the Contracting Officer prior to the disposition of any non-conforming product or component.

6.1.2 The contractor’s quality control manual shall address in detail the contractor’s risk management, test, inspection, non-conforming product, and counterfeit/suspect parts processes. Upon request by the USCG, the contractor(s) shall forward a copy of their current certification and quality control manual for review.

6.1.3 The contractor shall immediately notify the Contracting Officer of any changes that potentially have an impact on the product. Changes may include but are not limited to products, processes, materials, supplier sources, manufacturing facility location, and personnel qualifications.

6.1.4 Upon notification of the change, the USCG will approve or deny the change. Facility location changes may require the USCG to perform a facility inspection. The contractor shall allow the USCG access to all applicable areas of the contractor’s facilities to ensure compliance with contractual requirements. In the event that the change is not approved by the USCG, the contract or task order may be cancelled or terminated in accordance with the Federal Acquisition Regulations (FAR).

6.1.5 The contractor shall retain all records in accordance with FAR 4.7, Contractor Records Retention. The contractor shall be required to permit USCG access to applicable records retained at any level of the supply chain.

6.1.6 Unless otherwise specified, the contractor shall flow down all requirements in this contract to their supply chain, to include all subcontractors and suppliers.

6.2

Warranty

The contractor’s standard warranty for repaired items will be incorporated into the contract.

6.3

Environmental Requirements

All parts must be thoroughly cleaned IAW applicable CMMs or FAA Advisory Circular 43-205, Guidance for Selecting Chemical Agents and Processes for Depainting and General Cleaning of Aircraft and Aviation Products, to ensure they are as free as practicable of all hazardous dust to include hexavalent chromium, cadmium, lead, etc., prior to being returned to ALC. ALC may take random samples of parts to ensure they are free as practicable of all hazards. Information on these hazards can be found in Occupational Safety and Health Standards 1910.1025 (lead), 1910.1026 (Hexavalent Chromium) and 1910.1027 (Cadmium).

7.0

Records and Reports 7.1

Contractor Verification of Receipt of Components

The contractor shall provide written notification to the Contracting Officer within five (5) days following receipt of component(s). The contractor shall verify each component received to ensure that the serial numbers match the ones specified on the order. Should a discrepancy be identified, the contractor shall notify the Contract Specialist via email of the discrepancy. A modification will be provided to correct the serial number.

7.1.1 If the component is received without a data plate, the contractor shall notify the Contract Specialist via email and request approval of serial number assignment. Upon the USCG’s acceptance of the proposed serial number, a modification shall be issued stating the serial number to be assigned. Upon receipt of a fully executed modification authorizing assignment of the stated serial number, the contractor shall affix a new data plate to the component. The data plate shall include all the required information including the newly assigned serial number.

7.2

Component Repair Record (CRR)

The CRR records the maintenance performed on the serial number tracked component and enrolls or dis-enrolls components from the CMM system when those components are scrapped, added to, or removed from the USCG inventory. The contractor shall document rework/overhaul/modification actions, including the specifications and/or technical orders used as authority, on the CRR. In addition, the contractor shall record the completion of any service bulletin and/or Time Compliance Technical Order (TCTO).

7.2.1 The original CRR shall be packed with the component. The contractor shall retain a copy of each CRR for ninety (90) calendar days. The contractor may request that their in-house work order be accepted to fulfill the CRR requirement. The Contracting Officer will provide a written determination in response to the request.

7.3

Certificates

All parts repaired under the provisions of this contract must be airworthy and suitable for installation on USCG aircraft. Each returned component shall be tagged with a DD Form 1574 Serviceable Condition Code Tag or a FAA Form 8130-3 Airworthiness Approval Tag completed in its entirety. The contractor shall furnish a Certificate of Airworthiness in accordance with FAA procedures (or USCG approved alternate procedure) and a Certificate of Conformance IAW FAR 52.246-15 for all components. These forms shall be packaged with each component and copies shall be included with the invoice. Failure to submit may result in non-payment of the invoice until all documents are received.

7.4

Subcontracting Plan and Reports

The contractor shall provide subcontracting reports IAW Federal Acquisition Regulation Clause 52.219-9.

8.0

Delivery Requirements 8.1

Government Required Delivery for Priced CLINs The following table shows the required delivery for each priced CLIN listed in the schedule. Early deliveries, when appropriate, are desired and acceptable. The required delivery dates remain the same for all respective option period CLINs.

8.2 Delivery Date Extensions

All requests for time extensions shall be in writing and shall include substantiation of the need for such time extension(s) IAW FAR 52.212-4(f), excusable delays. If nonperformance is not covered by an excusable delay, the Contracting Officer and the contractor shall negotiate consideration for the approval of the extended delivery date. A modification will be issued to the order to reflect the consideration and the extension.

8.3

F.O.B. Point

The F.O.B. point for shipments under this contract is F.O.B. Destination. Prices in the schedule include all applicable customs, duties, taxes and shipping charges; therefore, no additional charges for shipping will be allowed unless indicated by a bilateral modification to the individual task order.

9.0

Contract Information

9.1

Period of Performance

The period of contract performance includes one (1) one-year base period and, if exercised, four (4) one-year option periods.

9.2

Shipping Instructions

Unless otherwise specified on individual task orders issued hereunder, deliverable items shall be shipped to the following address:

USCG Aviation Logistics Center (Z50100)

1664 Weeksville Road

Receiving Section, Bldg 63

Elizabeth City, NC 27909-5001

Contract Number: To be assigned at time of issuance Task Order Number: To be assigned at time of issuance 9.3

Aircraft on Ground (AOG) Situations

In the event an AOG status occurs as a result of a lack of component(s), the contractor will be notified and requested to provide a response within twenty-four (24) hours of notification. The contractor’s response shall provide status of the component needed to satisfy the AOG situation. All efforts shall be made to complete repairs and initiate shipment within seven (7) days or less.

9.3.1 An AOG situation may require that the contractor ship directly to a specified USCG field unit. The component shall be shipped by the fastest traceable means (i.e., air freight, next day delivery). At the time the contractor is notified of an AOG requirement, the contractor shall advise the Contracting Officer, or their representative, if there are additional shipping charges. The Contracting Officer will provide special shipping instructions and authorization for reimbursement in these instances. The contractor shall mark the outside of the shipping container “AOG” in letters not less than 2” high.

9.4

Packaging and Preservation Packaging and preservation shall include the following information:

· Material will be stored and transshipped, to various users; therefore, material must be packed and labeled suitable for shipment via land, air or sea.

· Each individual item or unit must be individually packed in a separate box, carton, or crate.

· The internal packaging material shall be sufficient to prevent damage during shipment, handling and storage. Preservation protection must be sufficient to prevent corrosion, deterioration or decay during warehouse storage for a period of one (1) year.

· Packaging material shall NOT consist of the following material: popcorn, shredded paper, Styrofoam of any type, or peanut style packaging.

9.5

Marking Instructions

All shipping containers/packages shall be marked for delivery IAW the contract or task order. All components, which require special care during packing, handling or shipping shall be identified and marked appropriately. The exterior of the package or shipping container shall be legibly marked with the following information in such a manner that the marking shall not be rendered illegible when opened:

· NSN

· Part Number

· Nomenclature

· Serial Number

· Contract Number

· Task Order/Line Item Number

· Contractor’s Name and Address 9.6

Markings of Warranted Items Pursuant to the requirements of FAR 46.706 (b) (5), the contractor shall stamp or mark the supplies delivered, or otherwise furnish notice with the supplies, of the existence of the warranty. For commercial items, the contractor’s trade practice in warranty marking is acceptable if sufficient information is presented for supply personnel and users to identify warranted supplies. Markings may be brief, but should include the information below:

· A brief statement that a warranty exists

· The substance of the warranty

· The duration of the warranty

· Who to notify if the supplies are found to be defective 9.7 Inspection and Acceptance Inspection and acceptance shall be performed at destination by USCG personnel for count, condition and proper completed documentation. Inspection and acceptance deficiencies may delay or cause rejection of invoice payments. Equipment found to have operational deficiencies will be reported on standard form "SF 368", Product Quality Deficiency Report, to the contractor for investigation. The contractor shall report findings of the investigation to the Contracting Officer within thirty (30) calendar days after receipt of quality deficient exhibit.

9.7.1 Contractors shall provide a Certificate of Conformance signed by the contractor's authorized representative in accordance with FAR 52.246-15.

10.0 Invoicing

10.1 Invoicing Instructions

Unless otherwise specified in the schedule or on individual task orders issues under this contract, the contractor’s invoice shall be submitted IAW FAR 52.212-4 to the designated billing office for payment as noted below. A properly completed Commercial Shipping Document shall be attached to the original invoice. The contractor is HIGHLY encouraged to submit invoices electronically to ALC-Fiscal@uscg.mil.

Chief, Fiscal Branch

USCG ALC

Fiscal Branch, Bldg. 63

1664 Weeksville Road

Elizabeth City, NC 27909

Contract no. (To be assigned at time of issuance)

Task Order no. (To be assigned at time of issuance)

10.2 Payment Information All payments will be made electronically IAW FAR 52.232-33. The contractor may submit an invoice five (5) days after shipment of items. The invoice will not be approved until all items have been receipted.