70Z02322R67200002 Attachment II_Performance Work Statement.pdf

PROGRAM MANAGEMENT, FACILITATION AND TECHNICAL SUPPORT SERVICES FOR

THE GLOBAL MARITIME DISTRESS AND SAFETY SYSTEM (GMDSS) TASK FORCE

PERFORMANCE WORK STATEMENT

1.0 GENERAL

1.1 SCOPE

The purpose of this Performance Work Statement (PWS) is to obtain Contractor Facilitation, Documentation, Program Management and Technical support services for the National Global Maritime Distress and Safety

System (GMDSS) Task Force and assist with the coordination of the annual Digital@Sea – North America conference series. The Contractor shall support the United States Coast Guard (USCG) in the management of the GMDSS Task Force by assisting in the development of plans to resolve GMDSS implementation problems, facilitating meetings, and supporting the development of recommendations for the International

Maritime Organization (IMO) Subcommittee on Navigation, Communications, Search and Rescue (NCSR).

The contractor shall assist the USCG in committee participation/work groups/standards development. No cyber/IT-related hardware, software, and/or services will be procured under this contract.

1.2 BACKGROUND

The GMDSS - now implemented by the IMO - has changed the Safety of Life at Sea (SOLAS) Convention to provide a major upgrade of maritime safety communications procedures and equipment. This upgrade will affect not only SOLAS ships over 300 tons, but all users of marine radio services. The GMDSS transition period ended February 1999 with most ships converted; however, many shore implementation actions are incomplete. Therefore, the USCG and other government agencies cognizant of this issue have sponsored a

National GMDSS Implementation Task Force to facilitate the transition and recommend further action. In

2012, the IMO embarked on a GMDSS Modernization project, based in part on work done by the Task

Force. The Task Force will need to continue to support the Coast Guard as this work proceeds.

The GMDSS Implementation Task Force provides a forum for interested parties to consider all aspects of

GMDSS implementation in the U.S., and recommend action to appropriate authorities including the U.S.

SOLAS Radio Communications, Search and Rescue Working Group.

The Task Force maintains a public relations program to inform all sectors of the maritime community on the impacts and benefits of GMDSS implementation and solicit feedback on GMDSS problems. It also maintains an overview of GMDSS training to encourage well trained GMDSS operators on compulsory vessels, indoctrinate operators of non-compulsory vessels with an appropriate level of voluntary GMDSS information, and advocate programs to minimize false alerts in order to improve the effectiveness of Search and Rescue operations.

Additional GMDSS responsibilities include maintaining a liaison with equipment manufacturers and service agents to facilitate the equipping of U.S. SOLAS vessels to meet GMDSS standards, and providing advice to non-compulsory vessels desiring to use GMDSS systems on a voluntary basis. The Task Force also monitors implementation of GMDSS shore networks, vessel outfitting, and updating of official publications describing

GMDSS facilities and procedures.

RTCM will invoice the annual Coast Guard Headquarters membership under this contract.

Host the Digital@Sea Conference

RTCM to provide on an annual reoccurring basis, support for the IALA Digital@Sea – North America conference series at a time, geographic, and venue location conducive to attendance. Such support shall include scheduling and logistical arrangements for the conference venue, Information Technology and Audio

Visual support. RTCM shall take recommendations from the U.S. Coast Guard and IALA as to suggested agenda topics and speakers. The conference series should address digitalization and e-navigation implementation plans by key stakeholders including key Canadian and U.S. government agency representatives, technology experts, mariners, international coastal administrators, and creators of maritime safety information. RTCM shall be responsible for promoting attendance of the event to include but not be limited to advertising the event on a RTCM hosted website.

1.3 CONTRACTOR PERSONNEL.

1.3.1 Project Manager: The Contractor shall provide a Project Manager (PM) who shall be responsible for all Contractor work performed under this contract. The PM is further designated as Key by the Government

(see PWS 1.4).

1.3.1.1 The PM shall be a single point of contact for the Contracting Officer (KO) and the Contracting

Officer’s Representative (COR). It is anticipated that the PM shall be one of the senior level employees provided by the Contractor for this work effort. The name of PM, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the PM, shall be provided to the Government as part of the

Contractor's proposal. During any absence of the PM, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this task order. The PM and all designated alternates shall be able to read, write, speak and understand English. (See HSAR Clause 3052.215-70).

1.3.1.2 The PM shall be available to the COR via telephone between the hours of 0700 and 1700 Local

Time, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within four (4) hours of notification.

1.3.2 Qualified Personnel: The Contractor shall provide qualified personnel to perform all requirements specified under this task order.

1.3.3 Employee Identification: Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee's name with photo, and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All personnel assigned to USCG buildings shall have a valid Government-issued photo ID.

All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

1.3.3.1 Contractor employees working on-site at Government facilities shall be eligible for and issued a

Common Access Card (CAC) through Defense Manpower Data Center (DMDCs) Trusted Associated

Sponsorship System (TASS). All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display the CAC in accordance with Coast Guard Headquarters when transiting the campus.

1.3.3.2 Contractor employees who are declined a CAC via the TASS are ineligible to perform work that requires a CAC under this contract. When an employee with a CAC is no longer performing work under this contract, the Contractor shall notify the COR on the same day the employee stops working and shall deliver the CAC to the COR upon final departure.

1.3.3.3 The Contractor shall submit a list of employees to TASS and shall be responsible for all associated fees (initial and renewal) required to participate in the TASS Program.

1.3.3.4 Vendors, suppliers and Contractors who choose not to participate in the TASS Program will not be issued security badges, will require escorts at all times and will undergo security screenings each time they enter and depart the buildings.

1.3.3.5 Contractor or subcontractor employees who are declined a CAC via the TASS are ineligible to perform work that requires a CAC under this task order. When an employee with a CAC is no longer performing work under this task order, the Contractor shall notify the COR on the same day the employee stops working and shall deliver the CAC to the COR within seven (7) calendar days after such notification.

1.3.3.6 All Contractor personnel requiring access to Coast Guard information systems as a basis for meeting the requirements of this PWS must first obtain through the Government’s TASS and a Common Access Card

(CAC). In order to obtain a CAC, each contractor employee must complete online an Electronic

Questionnaire for Investigations Processing (eQIP) (http://www.opm.gov/e-QIP/index.asp)

1.3.4 Employee Conduct: Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of military uniforms, and possession of weapons) when visiting or working at

Government facilities. The Contractor shall ensure contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States, the Department of Homeland

Security or the U.S. Coast Guard.

1.3.4.1 The PM shall ensure Contractor employees understand and abide by Coast Guard established rules, regulations and policies concerning safety and security.

1.3.5 Removing Employees for Misconduct or Security Reasons: The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from USCG facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under this task order. The KO will provide the Contractor with a written explanation to support any request to remove an employee.

1.4 KEY PERSONNEL

Before replacing any individual designated as Key by the Government, the Contractor shall notify the KO no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced. The Contractor shall not replace Key Contractor http://www.opm.gov/e-QIP/index.asp personnel without acknowledgement from the KO. The Government may designate additional Contractor personnel as Key in this task order.

1.5 SECURITY

Contractor access to classified information is not currently required under this task order.

1.6 PERIOD OF PERFORMANCE

The period of performance for this task order is base year plus four (4) one (1) year options.

1.7 PLACE OF PERFORMANCE

The primary place of performance will be the Contractor’s facilities with periodic visits to the U.S. Coast

Guard Headquarters, 2703 Martin Luther King Jr., Ave., S.E., Washington, DC 20593.

1.7 HOURS OF OPERATION

Contractor employees shall generally perform all work between the hours of 0800 and 1700, Monday through Friday (except Federal holidays).

1.8 TRAVEL

Contractor travel beyond the minimum local commuting area of 50 miles from the primary place of performance will be required to support this Task order. The Government will not reimburse the Contractor for travel to the primary place of performance. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations

(FTR). In this task order, the local commuting area is defined as a temporary duty outside of the "primary place of performance", but within the vicinity surrounding it; and if the site is a minimum driving distance of less than 50 miles, by the most direct route, from the primary place of performance, the site is considered to be a part of the local commuting area. The Contractor shall be responsible for obtaining COR approval

(electronic mail is acceptable) for all reimbursable travel to include a budgeted amount in advance of each travel event.

1.8.1 Travel locations: Travel anticipated during the period of performance of this task order shall not exceed approved travel allowance. While the majority of the travel conducted under this contract will be within the confines of the United States it is expected that worldwide travel may occur.

1.9 KICK-OFF MEETING

The Contractor shall attend a Kick-Off Meeting with the KO and the COR not later than five (5) business days after the date of award. The purpose of the Kick-Off Meeting, which will be chaired by the KO, is to discuss technical and contracting objectives of the PWS and review the Contractor's project plan. The Kick-

Off Meeting will be held at the Government’s facility.

1.10 PROJECT PLAN

For this task order, the Contractor shall provide a draft project plan in conjunction with their proposal for evaluation purposes. The Contractor shall provide a final Project Plan to the COR not later than five (5) business days after the Kick-Off Meeting.

1.11 STATUS REPORTS

The PM shall provide a monthly status report to the COR and KO via electronic mail. This report shall include a summary of all Contractor work performed under task orders awarded under this task order an assessment of technical progress, schedule status, any travel conducted and any Contractor concerns or recommendations for the previous monthly period. Additional report requirements may be specified in PWS

5.0.

1.12 STATUS MEETINGS

The PM shall be available to meet with the KO and COR upon request to present deliverables, discuss status, exchange information and resolve emergent technical problems and issues. These meetings shall take place at the Government's facility.

1.12.1 The PM shall be responsible for keeping the KO and COR informed about Contractor status throughout the performance period of this task order, and ensure Contractor activities are aligned with USCG objectives.

1.13 GENERAL REPORT REQUIREMENTS

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with USCG Standard Workstation (Windows and Microsoft 2007 Office

Applications).

1.13.1 Electronic copy of documentation updates shall be submitted as required.

1.13.2 The Contractor shall deliver one copy of all draft and one copy of all final documents submitted to satisfy the tasks in this PWS.

1.13.3 Due to USCG Internet restrictions, electronic mail attachments over 5 MB in size will not be accepted.

1.14 PERFORMANCE REQUIREMENTS SUMMARY

This task order includes a Performance Requirements Summary (PRS). In general, the PRS sets forth the expected outcomes (objectives) of the task order, the service(s) required of the Contractor to achieve the objectives, a performance standard per outcome, and a plan for a reduction in payment in the event the

Contractor does not meet the performance standard. The PRS is not an exclusive remedy and inclusion of the

PRS does not preclude the Government from using any other remedy available by law or contract terms, including incentives/deductions/withholdings in payment in accordance with any clause for inspection of services.

1.15 INTELLECTUAL PROPERTY

All Contractor developed processes and procedures and other forms of intellectual property first developed under this task order shall be considered Government property.

1.16 All documentation, photography and electronic data and information collected by the Contractor and entered into or generated in support of this task order shall be considered Government property, and shall be returned to the Government at the end of the performance period.

1.17 PROTECTION OF INFORMATION

Contractor access to information protected under the Privacy Act is required under this task order.

Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

1.17.1 Contractor access to proprietary information is not required under this task order. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, Safeguarding Sensitive but Unclassified (SBU) Information. SBU includes information categorized by DHS or other government agencies as: For Official Use Only (FOUO); Official

Use Only (OUO); Sensitive Homeland Security Information (SHSI); Limited Official Use (LOU); Law

Enforcement Sensitive (LES); Safeguarding Information (SGI); Unclassified Controlled Nuclear Information

(UCNI); and any other identifier used by other government agencies to categorize information as sensitive but unclassified. The Contractor shall ensure that all Contractor personnel having access to business or procurement sensitive information sign a non-disclosure agreement (DHS Form 11000-6).

1.17.2 The Contractor shall continue to ensure employees safeguard this information when the new

Controlled Unclassified Information (CUI) framework replaces the sensitive but unclassified (SBU) categorization.

1.18 SECTION 508 COMPLIANCE

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology

(EIT), they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public. All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section

508 unless exempt. Specifically, the following applicable EIT accessibility standards have been identified:

1.18.1 Section 508 Applicable EIT Accessibility Standards.

36 CFR 1194.21 Software Applications and Operating Systems, applies to all EIT software applications and operating systems procured or developed under this work statement including but not limited to GOTS and

COTS software. In addition, this standard is to be applied to Web-based applications when needed to fulfill the functional performance criteria. This standard also applies to some Web based applications as described within 36 CFR 1194.22.

36 CFR 1194.22 Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous

Javascript and XML (AJAX) then 1194.21 Software standards also apply to fulfill functional performance criteria.

36 CFR 1194.31 Functional Performance Criteria, applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

36 CFR 1194.41 Information Documentation and Support, applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required 1194.31 Functional

Performance Criteria, they shall comply with the technical standard associated with Web-based Intranet and

Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

1.18.2 Section 508 Applicable Exceptions. Exceptions for this work statement have been determined by

DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the COR and determination will be made in accordance with DHS MD 4010.2. DHS has identified the following exceptions that may apply: 36 CFR 1194.3(b) Incidental to Contract, all EIT that is exclusively owned and used by the contractor to fulfill this work statement does not require compliance with Section

508. This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public. This exception only applies to those contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

1.18.3 Section 508 Compliance Requirements. 36 CFR 1194.2(b) (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meet some but not all of the standards, the agency must procure the product that best meets the standards.

When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be permitted under an undue burden claim and requires authorization from the DHS Office of Accessible Systems and Technology (OAST) in accordance with DHS MD 4010.2.

2.0 GOVERNMENT TERMS & DEFINITIONS

2.1 NCSR– Navigation Communications and Search and Rescue

2.2 GMDSS – Global Maritime Distress and Safety System, is a combination of satellite and terrestrial radio services, and has changed international distress communications from being primarily ship-to-ship based to ship-to-shore

2.3 IMO - International Maritime Organization, a United Nations agency specializing in safety of shipping and preventing ships from polluting the seas

2.4 ITU WRC – International Telecommunications Union World Radio Conference

3.0 GOVERNMENT FURNISHED INFORMATION AND PROPERTY

The Government will provide the following information and property to the Contractor for work required under this task order:

3.1 Government Furnished Information.

The Government will make available to the contractor, upon request; all referenced documentation identified in this PWS. All Government Furnished Information shall be returned to the COR upon completion of this task order.

4.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this task order, except for the Government Furnished Resources specified in PWS 3.0 and

5.0 of this work statement.

5.0 REQUIREMENTS

The Contractor shall support the United States Coast Guard USCG in the management of the GMDSS Task

Force by assisting in the development of plans to resolve GMDSS implementation problems. The Contractor shall provide a full range of Facilitation, Documentation, Program Management and Technical support services for meetings, and the development of recommendations for the IMO Subcommittee on NCSR.

Examples of tasks include: providing initial research; gathering detailed information from existing documentation; verify document content; coordinate validation of draft documents; coordination to establish and facilitate workgroups related and related activities; and the coordination to establish and facilitate a systematic process to review/develop plans, policies. No cyber/IT-related hardware, software, and/or services will be procured under this contract.

5.1 PROGRAM MANANAGEMENT SUPPORT SERVICES

The Contractor shall facilitate the USCG’s participation at the GMDSS Task Force by providing program management support services to fulfill requirements under this task order.

5.1.1 The Contractor shall assist in developing national and regional plans to resolve, reduce and manage

GMDSS implementation problems. Example resolutions and reductions include: reduce the number of false distress alerts; cancel false alerts, false identities and positions; and relays of alerts.

5.1.2 The Contractor shall assist the USCG in making recommendations for updating GMDSS and submit the recommendations to the COR for review, approval, and comment.

5.1.3 The Contractor shall assist the USCG and the GDMSS Task force in developing methods, based on recommendations originating from review of documents and participation in discussions involving international and domestic working groups, for continuing communications interoperability between

GMDSS and non-GMDSS ships. The contractor shall submit to the COR for review, approval, and comment

30 calendar days prior to the working groups.

5.1.3.1 The Contractor shall facilitate the USCG by submitting recommendations for discussion and approval at the IMO NCSR Subcommittee working group meetings. The Contractor shall submit the recommendations 30 Calendar days before the meeting.

5.1.3.2 Based on the recommendations and comments, the Contractor shall facilitate USCG’s participation at the ITU WRC by assisting in the preparation of initial proposals for discussion. Examples of proposals are changes in bandwidth, SPECTRUM frequency, and usage.

5.1.3.3 The Contractor shall submit all ITU WRC proposals to the COR, 30 calendar days prior to ITU

WRC, for review, approval, and comment.

5.1.3.4 The Contractor shall administer a GMDSS Modernization Correspondence Group and coordinate this effort 30 calendar days prior to meeting.

5.2 DOCUMENT AND TECHNICAL SUPPORT

The Contractor shall facilitate the USCG’s participation in the GDMSS Task Force by providing comprehensive and detailed documentation support services to fulfill the requirements under this task order.

5.2.1 The Contractor shall assist the USCG in preparing documentation necessary to implement IMO

GMDSS recommendations. Documents shall include recommendations to be considered for adoption by the

USCG and/or other Federal Agencies.

5.2.2The Contractor shall prepare documentation necessary to assist ship owner/operators in implementing

GMDSS. Examples of documentation include: brochures, articles in trade publications, and informative materials for maritime associations to educate the ship owner/operators in the requirements.

5.2.3 The Contractor shall assist in completing a new IMO Circular to facilitate other satellite providers to participate in the GMDSS.

5.2.4 The Contractor shall submit summary meeting minutes of Task Force meetings, conferences, workshops, strategic planning sessions, to the COR for approval within 10 calendar days after scheduled meeting.

5.2.5 The Contractor shall assist USCG in preparing documentation of Task Force information to be displayed on the USCG Navigation Center internet website and submit to the COR for review, approval, and comment. Examples of documentation include: Minutes of the Task Force meetings, agendas, information bulletins, general GMDSS documents and Task Force information.

5.2.6 The Contractor shall assist the USCG in identifying, documenting, and submitting all GMDSS problems and recommended solutions to the program office/COR for review and approval.

5.2.6.1 The Contractor shall, based upon COR review, facilitate the USCG’s resolution of GMDSS problems identified utilizing the approved solutions, within 30 calendar days after receipt.

5.3 FACILITATION AND COORDINATION SUPPORT FOR WORK GROUPS

The Contractor shall facilitate meetings and working group sessions and assist in organizing, coordinating and executing meetings. The Contractor shall provide the full range of technical writing and editorial support including: copying, formatting, proofing, and editing services. The Contractor shall utilize established project and program management best practices and discipline in the scheduling of focus meetings and execution of activities under this task order. The Contractor shall facilitate meetings and working group sessions and assist in organizing, coordinating and executing meetings to meet the objectives in this task order. It is anticipated that the Contractor shall facilitate an average of four meetings.

5.3.1 The Contractor shall provide facilitation and consultation support for work sessions. Examples include:

attending and supporting meetings, briefings, conferences, workshops, and strategic planning sessions;

generating actionable items and meeting minutes; updating draft instructions/procedures and documentation;

and reviewing, drafting routine document templates and reports.

5.3.1.1 Meeting Facilitation – The Contractor shall support coordinating workshops and strategic planning sessions with participant list provided by COR. Examples of work that shall be performed includes:

Generating agendas and meeting announcements; accompany government in attending meetings; making arrangements for conference rooms; generating meeting minutes and; tracking resolution of action items.

5.3.2 The Contractor shall send support materials electronically to members of the working groups.

5.3.2.1 The Contractor shall support in developing the agenda for workshops, meetings, conferences, and strategic planning sessions and provide the agendas to the COR 14 business days prior to the meeting.

5.3.3 The Contractor shall record minutes/results for each working group session and submit an electronic copy to the COR and working group members within ten (10) business days after the working group session for review and comment.

5.3.3.1 The Contractor shall incorporate comments submitted by the COR and working group members and resubmit the document to the COR for approval.

5.3.3.2 The Contractor shall distribute the approved final working group session minutes/results in electronic format to working group members and the COR ten (10) business days after receipt of Government comments.

5.3.4 The Contractor shall facilitate the USCG by compiling information to assist in the maintenance of a database of GMDSS Task Force points of contacts, meeting attendees and manufacturers.

5.3.4.1 The Contractor shall facilitate the USCG in providing to the GMDSS Task Force points of contacts, meeting attendees and manufacturers as needed.

5.4 COORDINATION SUPPORT FOR THE DIGITAL@SEA – NORTH AMERICA

CONFERENCE

The Contractor shall facilitate preparation meetings and the organizing, coordinating and executing the tasks required to host the Digital@Sea North America Conference on an annual basis.

5.4.1 The Contractor shall provide facilitation and consultation support for work sessions. Examples include:

attending and supporting meetings, briefings, conferences, workshops, and strategic planning sessions;

generating actionable items and meeting minutes; drafting routine document templates and reports.

5.4.1.1 The Contractor shall coordinate venue arrangements with the selected facility.

5.4.2 The Contractor shall send support materials electronically to members of the working groups.

5.4.2.1 The Contractor shall support in developing the agenda for workshops, meetings, conferences, and strategic planning sessions and provide the agendas to the COR 14 business days prior to the meeting.

5.4.3 The Contractor shall record minutes/results for each working group session and submit an electronic copy to the COR and working group members within ten (10) business days after the working group session for review and comment.

5.4.3.2 The Contractor shall distribute the approved final working group session minutes/results in electronic format to working group members and the COR ten (10) business days after receipt of Government comments.

5.4.4 The Contractor shall facilitate the USCG by compiling information to assist in the maintenance of a attendee points of contacts.

6.0 DELIVERABLES

ITEM PWS DELIVERABLE / EVENT DUE BY

1 1.10 Kick-Off Meeting NLT five (5) business days after award.

2 1.10; 1.11 Draft Contractor Project Plan NLT Kick-Off Meeting.

1.10;

1.11 Final Contractor Project Plan

NLT five (5) business days after Kick-Off

Meeting.

ITEM PWS DELIVERABLE / EVENT DUE BY

4 1.12 Status Reports Monthly. NLT 15th business day of the following month.

5.1.3;

5.1.3.1 IMO NCSR recommendations

Thirty (30) Calendar days prior to NCSR meeting

6 5.1.3.3 ITU WRC Proposals Thirty (30) Calendar days prior to ITU meeting

7 5.2.4 Meeting minutes

Ten (10) Calendar days after each meeting

8 5.2.6.1 GMDSS problem resolutions Thirty (30) Calendar days after problem resolution

9 5.3.2.1 Meeting agendas Fourteen (14) Business days prior to each meeting

10 5.1.3.4 GMDSS Modernization

Correspondence report on progress Thirty (30) calendar days after each meeting

11 5.4.X Host Digital@Sea – North America Date as assigned each year

7.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

The PRS table below reflects the deliverables considered by the USCG to be important for the successful performance of this task order. This includes the expected standards of performance. The PRS is not an exclusive remedy and inclusion of the PRS does not preclude the

Government from using any other remedy available by law or contract terms, including incentives/reductions in payment in accordance with any clause for inspection of services.

PROGRAM MANAGEMENT, FACILITATION AND TECHNICAL SUPPORT SERVICES FOR THE

GLOBAL MARITIME DISTRESS AND SAFETY SYSTEM (GMDSS) TASK FORCE

Objectives Required Service Performance Standard Incentives/Reductions

1. Comprehensive and Detailed

Documentation and

Successful Session

Facilitation

The Contractor shall provide comprehensive and detailed documentation support services to fulfill the requirements under this contract. (PWS 5.0); as well as facilitate each session; to include on-time arrival and successful management of session interaction as specified in Section 5.3 of this PWS.

Meets the requirements set forth in the PWS

Written in clear and simple language

Organized in a logical manner

Free of grammatical errors

When COR finds that a document or publication is unsatisfactory, it will be reflected in the Contractor’s past performance evaluation for the contract period. If the contractor receives a mark of less than “3”

(Good) in any of the three mandatory evaluation areas, then the USCG will not exercise any remaining option periods.

2. Timely receipt of all documents

a. Provide final draft of all documents on time

(PWS 5.1, 5.2, 5.3)

b. Project Plan (PWS 1.10, 1.11)

c. Monthly reports delivered on time (PWS 1.12, 1.13)

100% on time delivery (unless

Government causes delay).

Failure to meet schedule or provide acceptable deliverables will result in corrective action as determined appropriate by the KO in consultation with the COR. The range of possible actions includes re-performance of work, a negative past performance evaluation, renegotiating the schedule in conjunction with appropriate consideration, and partial or total termination for convenience/default.

PROGRAM MANAGEMENT, FACILITATION AND TECHNICAL SUPPORT SERVICES FOR THE

GLOBAL MARITIME DISTRESS AND SAFETY SYSTEM (GMDSS) TASK FORCE

Objectives Required Service Performance Standard Incentives/Reductions

3. Contractor interactions that receive positive feedback

The Contractor shall provide on-time deliverables for support services (PWS 5.1, 5.2, 5.3).

No deliverable is delayed more than one business day (unless

Government causes delay)

Failure to meet schedule or provide acceptable deliverables will result in corrective action as determined appropriate by the KO in consultation with the COR. The range of possible actions includes re-performance of work, a negative past performance evaluation, renegotiating the schedule in conjunction with appropriate consideration, and partial or total termination for convenience/default.