70Z02319QPZT00700.pdf

FEDERAL BUSINESS OPPROTUNITIES

REQUEST FOR QUOTES

DATE: 08/19/2019

(i) FAR Type Overview: This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subparts 12 / 13, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation;

proposals are being requested and a written solicitation will not be issued. This is a Firm Fixed Price requirement. This is a simplified acquisition, defined as being less than $250,000.00 in anticipated awarded value.

(ii) RFQ Number: This is Request for Quotes (RFQ) 70Z02319QPZT00700.

(iii) FACFAC: This RFQ incorporates provisions and clauses that are in effect through Federal Acquisition Circular Federal Acquisition Circular 2019-05.

(iv) NAICS: The principal nature of the requirements described in this solicitation is consistent with services performed by industries in NAICS 541611, Administrative and Management Services.

(v) Competition: This is a full and open competition without any set asides for small business considerations.

(vi) Scope / Purpose of Requirements: The purpose of this requirement is to obtain Contractor-provided program management and analytical support services for the U.S. Coast Guard (USCG), Deputy Commandant for Mission Support (DCMS), and Assistant Commandant for Human Resources (CG-1), Office of Work-Life (CG-111), Sexual Assault Prevention, Response, and Recovery (SAPRR) Program Office (CG-1111). The Contractor shall provide management services to assist USCG in initiating, planning, executing, and closing out programs and projects within the scope of SAPRR Program Office roles and responsibilities. Services required shall include: support during an entire project lifecycle; (planning, initiation, execution, integration, close-out); project management, planning and scheduling; coordination of communications; facilitation; reporting and documentation support; supporting policy and business process development; providing administrative executive support; supporting operational analysis, and collection and analysis of the human resource assets.

The USCG is look for one full time Contractor employee to perform this work.

USCG Headquarters St Elizabeths Campus Acquisition Directorate CG-9122 2703 Martin Luther King Junior AVE SE Washington, DC, 20593-7828 Staff Symbol: CG-9122 Email: James.R.Robinson@uscg.mil

Commandant United States Coast Guard mailto:James.R.Robinson@uscg.mil

CLIN Synopsis: The following is a list of contract line item numbers, quantities and units of measure:

CLIN

Number

CLIN Description Type Unit Price

QTY Extended Price

Date of Award – 12 Months

00001 Sexual Assault Prevention, Response, and Recovery (SAPRR) Program Office support in accordance with the Performance Work Statement

MO $ - 12 $ -

YEARLY TOTAL

This contracting action does not have any option periods on it. This work is for 12 months only. The period of performance shall be the date of award though 12 months.

(vii) Work Location:

USCG Headquarters 2703 Martin Luther King Jr. Ave, SE Washington, DC. 20593

(viii) SAM: All offerors must include a completed copy of the FAR Provision at 52.212-3, Offeror Representations and Certifications-Commercial Items, with its offer. If the offeror has not filled out electronic Representations and Certifications in SAM, a completed copy of this provision shall be returned with the quote; otherwise, the version current in SAM shall be utilized.

(ix) Quote Deadline: Please submit your quote in full via email to the attention of the Contracting Officer, James.R.Robinson@uscg.mil, on or before 01:00 p.m. ET, on 08/26/2019. There will be no exceptions to the time and date on which responses are due, unless determined otherwise by the Government. When responding, please include the title “70Z02319QPZT00700” in the subject line of the email.

(x) Questions Deadline: Offerors are encouraged to submit questions or concerns regarding any aspect of this RFQ by the requested date below to allow adequate time to research and prepare responses.

Questions or concerns must be forwarded to the Contracting Officer, James.R.Robinson@uscg.mil, via email by 01:00 p.m. ET, on 08/21/2019 so the questions can be addressed prior to the submission of the Offeror’s quote. The Government cannot guarantee the questions or concerns received after the cut-off date will be answered or addressed before quotes are due. Identification of which companies asked which questions shall not be released but the questions may be released in full.

(xi) Basis for Award: This is a best value trade-off solicitation.

(xii) Evaluation Methodology: In accordance with FAR Part 13.106-2(b)(3) the USCG shall not establish a formal evaluation plan or scoring method and quotes may be evaluated comparatively against one another, not just against the standards established in this solicitation. Also in accordance with FAR Part 13.106-1(a)(2), the relative importance assigned to each factor is not required. The evaluation factors shall not be weighted and the USCG reserves broad discretion in evaluating the quotes; detailed technical evaluations with adjectival ratings shall not be used. The Government intends to evaluate quotes and award a single contract without clarifications with Offerors, if possible. Therefore, each initial offer shall mailto:James.R.Robinson@uscg.mil contain the Offeror’s best terms from a technical and price standpoint. However, the Government does reserve the right to conduct clarifications if it is determined necessary by the Contracting Officer. The Government reserves the rights to conduct clarifications with one, some, or all Offerors if the Government determines this to be in the best interest of streamlining this procurement. The Government may reject any or all offers if such action is in the public interest; accept other than lowest offer; and waive informalities and minor irregularities (including minor pricing irregularities) in offers received.

(xiii) Quote Contents and Evaluation Criteria:

Your quotes shall contain the following:

1. Capability Statement and Resume – Your quote shall contain your company’s capability statement and the resume of the full time employee you are quoting. Your capability statement shall be detailed enough for the Coast Guard to obtain a thorough understanding of your company’s ability to perform the work. The resume must contain enough information for the USCG to evaluate the experience and capability of the individual being quoted;

2. Corporate Experience - A list of previous customers, especially including any military organizations, and points of contact (past performance); and,

3. Price, broken down to a labor-hour and labor-category level of detail

Your quotes shall be evaluated as follows:

1. The capability statement and resume shall be evaluated for the breadth and depth of experience in your company’s ability, the full-time employee’s ability, in performing this work in the past.

2. Your corporate experience shall be evaluated to understand how successfully your business has performed this work in the past.

3. The price shall be evaluated for fairness and reasonability. The Government reserves the right to award to the highest priced or the lowest priced offer, depending on what it feels the best value is. While this is a best value competition, the USCG will put an emphasis on price for this competition and prices should be kept as low as possible.

(xiv) Quote Format:

Quotes may be submitted in any format that your company feels is reasonable. However, your quote must be clearly delineated between the three factors above. The data in your quote should be compatible with Microsoft Office Suite 2007 and/or Adobe Acrobat. Due to the Coast Guard email limitations, quotes shall not be more than 5 megabytes in total. Compressed zipped files will not be accepted. When responding, please include the title “70Z02319QPZT00700” in the subject line of the email.

(xv) Responsibility Determination: In order to be considered acceptable, your company must be listed in the System for Award Management (www.sam.gov). Those who provide quotes but are not listed in the System for Award Management shall be considered technically unacceptable and not eligible for award.

Please provide your DUNS number in your quote so the Government can confirm your entry in the System for Award Management (as well as other systems [if used, as this shall be optional by the discretion of the Government] such as CPARS to check responsibility). If your company cannot be determined to be responsible then you may not be eligible for award.

file://HQS-FS-STE-001/Users1/JRRobinson/Home/Custom%20Office%20Templates/www.sam.gov

(xvi) Other Information: In accordance with FAR Part 13.106-3(c) and FAR Part 16.505, unsuccessful offeror notices shall not be sent out as a result of this modification unless they are specifically requested in the email that contains your quote at the time that your quote is submitted. If you do request a notice, it shall be brief and may be in the form of an email only. Debriefings will not be provided. Brief explanations of award may be provided solely at the discretion of the Contracting Officer but are not guaranteed, especially if you did not request a notice of unsuccessful award.

Finally, this RFQ shall not be considered direction to proceed with the subject effort, nor is a promise of future direction to proceed. Submission of a quote in response to this RFQ denotes that the Offeror understands and accepts all of the conditions of this solicitation contained herein. Offerors are solely responsible for any perceived or incurred quote development and submission costs. This includes situations even where the solicitation is canceled entirely.

SIGNATURE:

James R. Robinson Contracting Officer

CG-9124

ATTACHMENTS:

1. Performance Work Statement

2. Clauses and Provisions

PROGRAM MANAGEMENT SUPPORT SERVICES

FOR THE

UNITED STATES COAST GUARD DEPUTY COMMANDANT FOR MISSION SUPPORT /

ASSISTANT COMMANDANT FOR HUMAN RESOURCES

PERFORMANCE WORK STATEMENT

xvi.1 GENERAL.

xvi.2 SCOPE.

The purpose of this requirement is to obtain Contractor-provided program management and analytical support services for the U.S. Coast Guard (USCG), Deputy Commandant for Mission Support (DCMS), and Assistant Commandant for Human Resources (CG-1), Office of Work-Life (CG-111), Sexual Assault Prevention, Response, and Recovery (SAPRR) Program Office (CG-1111). The overall management of human resources falls within the responsibility of DCMS. Implementation and policy administration is accomplished in CG-1. CG-1 works directly with end-users to identify mission needs and requirements for human resources need and capabilities and coordinates with several stakeholder groups to deliver these capabilities in the most efficient manner possible. Embedded within the human resource responsibility is the workplace environment. The Coast Guard's Work-Life Program is managed by the Office of Work- Life, a Headquarters program manager staff within the Health, Safety and Work-Life Directorate (CG-11), reporting to the Assistant Commandant for Human Resources. The Office of Work-Life staff is responsible for establishing, developing and promulgating work-life policy and interpreting program standards for Coast Guard-wide implementation. The Office of Work-Life manages two divisions comprised of 16 support programs. CG-111 provides oversight of all SAPRR Program functions that directly affects the working environment and ultimately the readiness of the Coast Guard.

The Contractor shall provide management services to assist USCG in initiating, planning, executing, and closing out programs and projects within the scope of SAPRR Program Office roles and responsibilities.

Services required shall include: support during an entire project lifecycle; (planning, initiation, execution, integration, close-out); project management, planning and scheduling; coordination of communications;

facilitation; reporting and documentation support; supporting policy and business process development;

providing administrative executive support; supporting operational analysis, and collection and analysis of the human resource assets.

xvi.3 BACKGROUND.

The USCG will build on current strengths while capitalizing on today's technologies and best practices to produce efficient and flexible organizational structure and business processes.

A critical component of this effort is review and development of the DCMS support capabilities. CG-1 intends to provide improved capabilities by adopting a clear position regarding DCMS’s position on a safe work environment and DCMS’s support to the Coast Guard and all human resources in the Coast Guard.

The Coast Guard’s Office of Work-Life Program is designed to enhance the resilience and well-being of active duty, reserve, and civilian employees and family members. The Office of Work-Life SAPRR Program has the ultimate purpose of eliminating sexual assault within the Coast Guard, and providing response and recovery services when a sexual assault occurs. The SAPRR Program is responsible for the implementation of strategies that will create the processes, training regimens, measurements, and support system integrity that will best position the service to achieve the ultimate goal of eliminating sexual assault from the service. The Office of Work-Life, SAPRR Program accomplishes the aforementioned goals by:

• Developing and promulgating policy and guidance regarding the Coast Guard’s SAPRR Program.

• Overseeing of all SAPRR Program activities and training initiatives throughout the Coast Guard.

Routinely collaborates with HSWL SC to enforce the implementation of the SAPRR activities and initiatives.

• Ensuring HR capabilities align with the USCG, Department Homeland Security, and the Department of Defense (DoD) (pertaining to Sexual Assault Prevention, Response, and Recovery).

• Establishing working relationships with outside organizations that may affect or impact the Coast Guard’s SAPRR Program.

• Provide Program Management services-manages SAPRR requirements as related to the Sexual Assault Prevention, Response, and Recovery Committee or equivalent, Chaired by the Deputy Commandant for Mission Support or assigned designee.

• Execute the Mission-provide organizational, individual, and family support programs and services that contribute to mission readiness, execution, and effectiveness.

• Cultivate Resilient Personnel and Families-equip commands, individuals, and families with a work-life support system that empowers our personnel to achieve and sustain individual and family resilience, fulfillment, and well-being.

1.3.1 Contract Oversight.

The Contractor shall assign one person who shall be responsible for overseeing all Contractor work performed under this contract. This person shall be a single point of contact (POC) for the Contracting Officer (KO) and the Contracting Officer’s Representative (COR). The POC shall be responsible for ensuring conformity to contractual obligations and establishing and maintaining master plans and schedules. The POC shall perform day-to-day management of overall contract support operations, possess the ability to communicate effectively, both orally and in writing and with senior personnel, and possess the ability to read and interpret government policy, regulations, and directives and to apply those interpretations fully and legally to all activities described in this PWS.

1.3.1.1 It is anticipated that the POC shall be one of the senior level employees providing direct oversight of this contract. During any absence of the POC, only one (1) alternate shall have full authority to act for the Contractor on all matters relating to work performed under the contract. The POC and any designated alternates shall be able to read, write, speak and understand English.

1.3.1.2 The POC shall generally be available to the COR via telephone between the hours of 0730 and 1700 ET, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within four hours of notification.

1.3.2 Employee Identification.

1.3.2.1 Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display the Government issued badge in plain view above the waist at all times.

Visiting Contractor employees shall comply with all Government escort rules and requirements.

1.3.2.2 Coast Guard Headquarters (CGHQ) utilizes a standardized entry protocol using Common Access Cards (CACs) for all Contractors requiring routine access to CGHQ to perform unclassified work. Contractor shall ensure contractor employees selected to work on-site have at a min prior to beginning

1.3.3 Employee Conduct.

Contractor employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of military uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States, the Department of Homeland Security or the U.S.

Coast Guard.

1.3.4 Removing Employees for Misconduct or Security Reasons.

The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from U.S. Coast Guard facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under any task order awarded under this PWS. The KO will provide the Contractor with a written explanation to support any request to remove an employee.

1.3.5 Conflict of Interest. The Contractor shall not employ any person who is an employee of the United States Government if that employment would, or would appear to cause a conflict of interest.

1.4 KEY PERSONNEL.

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer and/or the Contracting Officer Representative no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications/resume of any proposed substitute(s) for review and approval. All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced. The Contractor shall not replace Key Contractor personnel without written consent from the KO. Qualifications for Key Personnel assigned to this contract are as follows:

1.4.1 Management Consultant Analyst

Minimum requirements are a Bachelor’s degree in Business, Human Resources, or related field. Must possess at least eight years of relevant experience, or six years of relevant experience with a relevant Master’s degree. Relevant experience is defined as direct support of the US Coast Guard, Government agencies supporting defense, Homeland Security, or law enforcement missions or other relevant organizations. Contractor shall be able to possess/obtain and maintain a minimum current/active NACI background investigation prior to reporting to begin work with the USCG under this task order. Personnel in this category should clearly possess the following:

• Ability to provide guidance and direction for executive level projects implementing initiative management principles, business process development, business re-engineering, and strategic business projects.

• Capability to manage projects (coordination, execution, tracking multiple projects) of high complexity and to direct the completion of projects within estimated timeframes and resource constraints.

• Ability to coordinate all parties to tasks and review work products for completeness, quality, and adherence to customer requirements.

• Ability to conduct research and analysis of technical data.

• Ability to read and interpret government policy, regulations, and directives and to apply those interpretations fully and legally to all activities described in this PWS.

• Ability to communicate effectively, both orally and in writing, with executive level personnel.

• Ability to provide executive level coaching.

• Minimum requirements are a Bachelor’s degree in Business, Human Resources, or related field.

• Possess at least six years of relevant work experience in general Business, Human Resources, or a related field, or four years of relevant work experience Business, Human Resources, or a related field with a relevant Master’s degree.

• Able to obtain and maintain a minimum current/active NACI background investigation prior to reporting to begin work with the USCG under this task order.

• Project Management and Change Management and/or Process Improvement experience is a critical for this task order – contractor must show at least two years of experience in all phases of project management (idea conception; action plan development, implementation, management, benchmarking, analysis, etc.). Experience/skills will be required to manage and track the progress of the SAPRR Program – Plan of Action and Milestones (POAM).

• Must have at least two years of experience in briefing Flag/Senior Executive Level or high management positions. Must have two years of experience with working/communicating directly w/ executive-level staff in all stages of briefing development (agenda topics, policy research, coordinating/developing briefing material, etc.)

• Exceptional proficiency in use of MS Office: Word, Outlook; Powerpoint; Excel. Contractor must be highly skilled in using Excel (formulas; queries; pivot tables, databases, etc.), and Powerpoint (charts, graphs, org charts, etc.) (without government assistance) to develop Flag/Senior Executive-level reports, data sorts, presentations/briefs, charts, graphs, etc. Must have two years of experience performing this work.

• Proficiency (editing, formatting, grammar, etc.) in developing Flag/Senior Executive-level written material (memorandums, white papers, etc.) is key for projects outlined in the task order. Must have two years of experience performing this work.

1.5 PERIOD OF PERFORMANCE. This contract has a base period of one year.

1.6 PLACE OF PERFORMANCE.

The primary place of performance will be at U.S. Coast Guard Headquarters located in Washington, DC.

1.7 HOURS OF OPERATION.

Contractor employees shall be available to the Government between the hours of 0730 and 1700 EST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this Contract.

1.8 TRAVEL.

Contractor travel beyond the minimum local commuting area of 50 miles from the primary place of performance is not anticipated to support this contract. The Government will not reimburse the Contractor for any travel to the primary place of performance.

1.9 POST AWARD MEETING.

The Contractor shall attend a Post Award Meeting with the KO and the COR no later than five business days after the date of award. The purpose of the Post Award Meeting, which will be chaired by the KO, is to discuss technical and contracting objectives of the contract and review the Contractor's draft Project Plan. The Post Award Meeting will be held at the Government’s facility.

1.10 STATUS REPORTS.

The Contractor shall provide a monthly status report to the COR and KO via electronic mail no later than the fifth calendar day of each month detailing the activities of the previous month. This report shall include a summary of all Contractor work performed under this PWS, an assessment of technical status, schedule status, and any Contractor concerns or recommendations from the previous month.

1.11 STATUS MEETINGS.

The Contractor shall meet with the COR on a monthly basis to discuss status, exchange information and resolve emergent problems and issues. These meetings shall take place at the Government's facility.

Additional meetings may be scheduled as necessary to ensure PWS requirements are being met.

1.11.1 The Contractor shall be responsible for keeping the KO and COR informed about Contractor status throughout the performance period, and ensure Contractor activities are aligned with Coast Guard objectives.

1.12 GENERAL REPORT REQUIREMENTS.

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with Coast Guard Standard Workstation (Windows and Microsoft Office2016 Applications).

1.13 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

This contract includes a PRS prepared by the Government that is specific to the requirement herein. The PRS sets forth the expected outcomes (objectives) of the contract, the service(s) required of the Contractor to attain the objectives, a performance standard per outcome. The PRS is not an exclusive remedy and inclusion of the PRS does not preclude the Government from using any other remedy available by law or contract terms, including reductions in payment in accordance with any clause for inspection of services

1.14 INTELLECTUAL PROPERTY.

All Contractor developed processes and procedures and other forms of intellectual property first developed under the this contract shall be considered Government property. All documentation and electronic data and information collected by the Contractor and entered into or generated in support of this contract shall be considered Government property, and shall be returned to the Government at the end of the performance period.

2.0 GOVERNMENT TERMS & DEFINITIONS.

2.1 CAC - Common Access Card

2.2 CGHQ - Coast Guard Headquarters

2.3 COR - Contracting Officer’s Representative

2.4 DCMS - Deputy Commandant for Mission Support

2.5 DHS - Department of Homeland Security

2.6 DOD - Department of Defense

2.7 IT - Information Technology

2.8 KO - Contracting Officer

2.9 POAM - Plan of Actions and Milestones

2.10 PRS - Performance Requirements Summary

2.11 PWS - Performance Work Statement

3.0 GOVERNMENT FURNISHED INFORMATION AND PROPERTY.

The Government will provide sufficient workspace, equipment and supplies determined to be necessary by the COR to perform the on-site portion of Contractor services. The Contractor shall be responsible for returning all Government furnished resources in good working condition, subject to normal wear and tear.

4.0 CONTRACTOR FURNISHED PROPERTY.

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of the contract, except for the Government Furnished Information and Property specified in this work statement.

5.0 REQUIREMENTS.

Although each of the following capabilities may not be required on every task assigned under this contract, the Contractor must be able to perform work associated with the management of the Coast Guard's Sexual Assault Prevention, Response, and Recovery (SAPRR) Program. The Contractors shall provide documentation, facilitation, analytical and program management coordination support services. In support of the requirements outlined below, the Contractor shall:

Program Management and Integration Services. The Contractor shall provide program management services in support of efforts to coordinate, execute/conduct, and improve various SAPRR projects (e.g. SAAPM, SAPRR Committee (DCMS Chairperson)) and integrate SAPRR efforts CG-wide. The Contractor shall support all aspects of project planning, execution, change control, accountability, risk management and closeout. Tasks may include leading, facilitating, or participating in SAPRR cross functional process improvement teams, integrated process teams, or other work groups.

Analytical Support. The Contractor shall provide a full range of analytical support. Analyses may incorporate techniques such as extant data review, assignment flow modeling, risk management, case studies, legislation and regulation review, surveys, interviews, balance scorecard measures, and bench marking. Analytical support may include evaluating internal CG and SAPRR strategic plans, policies and procedures, as well as external (e.g. DoD, etc.) SAPR structures, laws, policies, regulations, instructions, and requirements. The Contractor shall research advanced management theories and techniques, organization principles and priorities, process mapping for key SAPRR programmatic practices in order to identify opportunities for process improvement, remediation strategies, and activities to respond to internal/external control assessments (POTUS, Congressional, DoD, DHS, CG (CCG, VCG, DCMS, CG-1, CG-11)).

Contractor shall be able to develop and recommend solutions to a wide range of SAPRR Program operational planning and management problems.

Policy Research Development. The Contractor shall assist in the research, review, revision, of current SAPRR policy and best practices. The Contractor shall research applicable internal and external laws, rules, policies, regulations, instructions, procedures, etc., related to the overall configuring and management of CG SAPRR operations. Tasks may include drafting, reviewing, coordinating, and revising reports on the results of such research and development.

Performance Interventions. The Contractor shall compare CG-wide SAPRR performance (strengths, weaknesses, opportunities, threats), and processes to the policies, strategic goals and objectives, and attainments of internal/external government SAPR communities (DoD, academia, etc.). This analytical work may include needs assessment (e.g., training needs, etc.), job analysis (CG SAPRR workforce), competency analysis (VA NACP credentials), and manpower requirements analysis (VA Mandate). The contractor shall make performance intervention recommendations, and assist in the development, implementation, analysis, and evaluation of performance intervention techniques (e.g. trainings, summits, campaigns, etc.) to elevate the performance growth rate of the SAPRR Program.

Change Management. The Contractor shall provide project management support on several SAPRR Program current initiatives. The Contractor shall provide recommendations regarding the use of CG approved change management methodology to advance the SAPRR Strategic Plan 2018-2022 – Plans of Actions and Milestones (POAM). CG Bystander Intervention Training (CG BIT) is one of the SAPRR Program’s key initiatives used to heighten awareness of sexual assault prevention, and promote a culture of active bystanders throughout the CG. Contractor shall review the current state of CG BIT implementation to develop a comprehensive (measurable) change management action plan, as well as, monitoring techniques/tools to track progress. Tasks may require the Contractor to draft reports, briefings, articles, white papers, etc., for Government (Coast Guard) use.

Communications Support. The Contractor shall provide recommendations regarding advancing SAPRR communications to promote Program transparency, and encourage CG-wide support. Tasks may include drafting comprehensive briefings, presentations, public addresses, articles, or other written communications to be utilized/delivered by the Government (Coast Guard). Tasks may also include maintaining the SAPRR website, specific shared folders, and CG-1 SAPRR SharePoint. Contract shall modernize the current SAPRR scorecard used to monitor performance, and communicate critical SAPRR operational data points (VA manpower, sexual assault incidents, CG BIT, etc.). Contract shall assist in the development of communication concepts, content/materials, etc., which will promote the overall CG SAPRR mission and policy, and elevate SAPRR awareness throughout the CG.

5.1 BEST PRACTICES AND LESSONS LEARNED.

The Contractor shall assist in collecting and disseminating best practices and lessons learned with the goal of encouraging project replication, collaboration and promoting the application of similar process improvement opportunities across the enterprise, regionally and nationally or as appropriate.

5.1.1 PROJECT IDENTIFICATION & PRIORITIZATION.

The Contractor shall provide support in developing and maintaining a performance management identification and selection process to assist agencies in organizational analysis, development of a set of evaluation criteria, and applying a selection approach to identify the projects that provide the most benefit to the agency.

5.1.2 DOCUMENT RESEARCH AND STRATEGIC ANALYSIS.

The Contractor shall support conducting of detailed research, analysis, interviewing personnel, holding meetings. The Contractor shall process USCG provided documents and gather, consolidate and organize the information. The Contractor shall identify all guiding principles that make up each overall policy.

5.1.2.1 The Contractor shall provide support in organization-wide strategic planning, program evaluation, monitoring, measurement & support. The Contractor shall assist in development of strategic plans, analysis of alternative pathways, facilitation of strategic retreats, and linkage of strategy to initiatives that align with DCMS organizational goals. Includes support to the SAPRR Program in developing goals and objectives aligned to the overall strategy of DCMS.

5.1.2.2 The Contractor shall assist with performing cost benefit analyses to compare key SAPRR Program metrics against established strategic goals and initiatives.

5.1.2.3 The Contractor shall assist with evaluating and recommending areas for programmatic improvement for SAPRR based on analysis of trends and projected environments and the resultant impacts on current capabilities.

5.1.2.4 The Contractor shall assist with and work collaboratively with internal and external entities (e.g., Department of Defense Sexual Assault Prevention and Response Office (DoD SAPRO), Coast Guard Investigative Services (CCGIS), Legal, Public Affairs, Civil Rights) to provide broad analysis of Office of Work-Life and SAPRR metrics, and to develop and implement organizational improvements to enhance work-life support systems, and victim support capabilities and prevention-focused initiatives within the

Coast Guard.

5.1.2.5 The Contractor shall assist with planning, designing, and performing comprehensive SAPRR management improvement studies. The Contractor shall analyze management techniques, processes, and styles for improving organizational effectiveness and SAPRR program-wide functions and activities to determine whether the management systems and processes in current use efficiently accomplish objectives sought. The Contractor shall use analytical techniques for finalizing and presenting results and recommendations to program leadership.

5.1.2.6 The C ontractor shall assist with designing and conducting comprehensive studies and detailed analyses of complex f unctions and process related to t he areas of sexual assault prevention and response within the Coast Guard.

5.1.2.7 The Contractor shall identify and propose solutions to SAPRR program management prob lems, and prepare recommendations for review to senior level management that impact the way in which the Coast Guard SAPRR program is implemented.

5.1.3 STRATEGIC PLANNING SUPPORT.

The Contractor shall provide support in the development and maintenance of strategic plans which will allow the Coast Guard or other agencies to establish linkage among planning elements such as mission, vision, goals, objectives, strategies, and performance management initiatives. The Contractor shall provide support in aligning organizational investments in people, technology and capital to the overall strategies.

The Contractor shall assist in the development and articulation of the strategic vision with corresponding mission, business, and performance measures.

5.1.3.1 The Contractor shall assist the SAPRR Program in developing and disseminating strategic communication tools for use by senior leaders, CO/OINCs, CPO Corps, and the overall workforce.

5.1.3.2 The Contractor shall assist the SAPRR Program in preparing various high-level (e.g., Congressional, POTUS) reports. Assess SAPRR (and staff elements) accomplishments compared to relative Strategic Plans (e.g., SAPRR), and POAM by obtaining input from SAPRR stakeholders.

5.2 INITIAL INSTRUCTION/PROCEDURE DRAFTING.

The Contractor shall assist on researching, facilitating, coordinating and drafting additional routine project related documents. The Contractor shall not conduct research, interview personnel, hold meetings and coordinate any writing efforts that shall produce a draft and final work instructions and standard operating procedure documents without government authorization, review and final approval. Examples of Contractor support tasks include: providing initial research, gathering detailed information, conducting consultations with subject matter specialists, facilitating coordination meetings for stakeholders, conducting internal reviews with responsible parties, coordinating the writing and editing of documents.

5.2.1 The Contractor shall receive initial comments from the government and incorporate changes into the draft and submit to the COR for review.

5.3 PROCESS AND PERFORMANCE IMPROVEMENT.

The Contractor shall provide support in process and performance improvement which consists of all necessary support to successfully initiate, launch, execute, manage, and evaluate performance management programs. Support may be required in maintaining and improving the methodology and practices to improve how well organizations, their people, and processes perform. Depending on the needs of customer agencies, the Contractor shall provide expert assistance in all aspects of process and performance management, performance improvement and support. The Contractor shall provide support to transfer the skills and knowledge necessary for long term operation. Includes Project Portfolio Management through Close-Out and Lessons Learned as specified in PWS section 5.1.

5.4 GOVERNANCE SUPPORT.

The Contractor shall assist in developing governance and support to transition the organization whether through Change Management, Communications, Strategic Planning, Analysis, Business Transformation or Initiative Management. The Contractor shall provide support in the process of moving the organization from an existing state to a future state through the development of strategies, tactics and plans that support the transition to new operational methods and practices including documentation of best practices and lessons learned.

5.4.1 FACILITATION AND COORDINATION SUPPORT.

The Contractor shall facilitate SAPRR project related meetings and working group sessions, and assist in organizing, coordinating and executing meetings. In support of tasking requirements, facilitators and facilities may be required for workshop-based sessions (e.g., collaborative requirements generation).

The Contractor shall utilize established project and program management best practices and discipline in the scheduling of focus meetings and execution of activities. In summary the tasking includes:

• coordinating participants calendars,

• reserving the location,

• sending invitations,

• executing teleconference/VTC/Outlook Live Meeting requirements,

• drafting agendas,

• preparing handouts,

• preparing presentations/briefs,

• writing minutes,

• identifying and tracking action items

5.4.2 The Contractor shall support POAMs and rigor review meetings. This support includes making updates to the POAM as discussed during meetings and making recommendations for adjustments to the

POAM.

5.5 DOCUMENTATION AND TECHNICAL WRITING SUPPORT. The Contractor shall provide project documentation and technical writing support. The Contractor shall assist the Coast Guard in tracking, reviewing and editing technical documents, reports and presentation materials, for grammar, tone, clarity and consistency.

5.5.1 The Contractor shall update existing project action plans and documentation, reviewing and drafting documents and reports.

5.5.2 The Contractor shall proofread documents and use standard proofreader marks in recommending corrections based upon project-specific guidelines and formatting requirements. This shall also include proofing graphics, charts and tables.

5.5.3 The Contractor shall maintain and organize documents electronically and in hard copy. The Contractor shall store and maintain electronic files in a USCG approved/supported IT system accessible to stakeholders (e.g., USCG Portal, SharePoint site).

6.0 REFERENCES.

6.1.1 Sexual Assault Prevention and Response (SAPR) Program, COMDTINST M1754.10E

6.1.2 United Stated Coast Guard Sexual Assault Prevention and Response Strategic Plan 2018-2022

6.1.3 Commandant’s Sexual Assault Prevention, Response and Recovery Plan of Actions and Milestones

(POAM)

6.1.4 National Defense Authorization Act 2019

6.1.5 Commandant’s Strategic Intent 2015-2019

6.1.6 Health, Safety and Work-Life Strategic Plan 2017-2022

7.0 DELIVERABLES.

ITEM PWS DELIVERABLE / EVENT DUE BY

1.9

Post Award Meeting

NLT five business days after award.

1.11

Status Reports

Monthly. NLT fifth calendar day of the following month.

5.1 - 5.4

Facilitation and Documentation Support

• Accomplished throughout the contract when meetings are scheduled.

• Final draft of agendas shall be completed NLT three business days before the meeting and contractor shall make last minute edits as needed.

• The Contractor’s final draft of meeting minutes shall be complete NLT five business days after the meeting

Note: PWS 8.0 begins on the next page.

8.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

The PRS table below reflects the deliverables considered by the Coast Guard to be important for the successful performance of this Contract.

This includes the expected standards of performance. The PRS is not an exclusive remedy and inclusion of the PRS does not preclude the Government from using any other remedy available by law or contract terms, including incentives/reductions in payment in accordance with any clause for inspection of services.

PROGRAM MANAGEMENT AND ANALYTICAL SUPPORT SERVICES FOR THE UNITED STATES COAST GUARD DEPUTY

COMMANDANT FOR MISSION SUPPORT INTEGRATION OFFICE

Objectives Required Service Performance Standard Incentives/Reductions

1. Quality Technical Writing.

All documents produced by Contractor shall be well designed, clearly written and expertly edited. (PWS Sections 5.1 – 5.4)

• Meets the requirements set forth in the PWS

• Written in a clear and simple language

• Organized in a logical manner

• Free from grammatical errors

Failure to meet schedule or provide acceptable deliverables will result in corrective action as determined appropriate by the Contracting Officer in consultation with the COR. The range of possible actions includes re-performance of work, renegotiating the schedule in conjunction with appropriate consideration, and partial or total termination for

2. On time deliverables.

The Contractor shall be responsible for electronic submission, printing, binding and delivering reports in accordance with approved schedules. (PWS Sections 5.1 - 5.4)

No deliverable is more than one business day overdue (unless Government causes delay)

Failure to meet schedule or provide acceptable deliverables will result in corrective action as determined appropriate by the Contracting Officer in consultation with the COR. The range of possible actions includes re-performance of work, renegotiating the schedule in conjunction with appropriate consideration, and partial or total termination for convenience/default.

PROGRAM MANAGEMENT AND ANALYTICAL SUPPORT SERVICES FOR THE UNITED STATES COAST GUARD DEPUTY

COMMANDANT FOR MISSION SUPPORT INTEGRATION OFFICE

Objectives Required Service Performance Standard Incentives/Reductions

3. Successful Facilitation Support.

The Contractor shall provide skilled facilitation support, in conjunction with overall program support. This is a key element of Contractor performance that substantively contributes to the successful outcome of the project (e.g. development of project plans, identification of risks and other critical issues, and brainstorming courses of action) (PWS Section 5.4)

The Contractor shall:

• Meet all requirements set forth in the PWS

• Be organized in a clear and logical manner

• Apply facilitation tools and techniques or risk mitigation to keep the project on schedule (unless Government causes delay).

• Facilitation meets agenda objectives (unless Government causes deviation).

Failure to provide acceptable deliverables will result in corrective action as determined appropriate by the contracting officer in consultation with the COR. The range of possible actions includes re-performance of work, renegotiating the schedule in conjunction with appropriate consideration, and partial or total termination for convenience/default

4. Comprehensive Recommendation s and other Deliverables.

The Contractor shall provide comprehensive deliverables that provide best alternative solution. (PWS Section 5.1 - 5.4)

The Recommendations shall:

• Meet all requirements set forth in the PWS

• Be written in a clear and logical manner

• Identify source searched

Failure to provide acceptable deliverables will result in corrective action as determined appropriate by the contracting officer in consultation with the COR. The range of possible actions includes re-performance of work, renegotiating the schedule in conjunction with appropriate consideration, and partial or total termination for convenience/default.

ATTACHMENT 2 – CLAUSES AND PROVISIONS

FEDERAL ACQUISITION REGULATION (FAR) AND

HOMELAND SECURITY ACQUISITION REGULATION (HSAR) CLAUSES

This simplified acquisition is in accordance with clauses through FAC 2019-09.

FAR CLAUSES AND PROVISIONS

The following FAR clauses are hereby incorporated by reference:

52.202-1 Definitions (Nov 2013) 52.204-7 System for Award Management (Oct 2018)) 52.212-4 Contract Terms and Conditions -- Commercial Items (Oct 2018) 52.252-2 Clauses Incorporated by Reference (Feb 1998).

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address:

http://www.acquisition.gov/far/

(End of clause)

52.204-1 - Approval of Contract (Dec. 1989)

This contract is subject to the written approval of the Contracting Officer and shall not be binding until so approved.

(End of provision)

52.212-5 -- Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items (Jan 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.222-50, Combating Trafficking in Persons (FEB 2009) (22 U.S.C. 7104(g)).

_____ Alternate I (AUG 2007) of 52.222-50 (22 U.S.C. 7104(g)).

(2) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(3) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Pub. L. 108-77, 108-78).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the contracting officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.]

(1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

http://www.acquisition.gov/far/

___ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

___ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub L. 111-5) (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009).

___ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109-282) (31 U.S.C. 6101 note).

___ (5) [Reserved] ___ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111- 117, section 743 of Div. C).

___ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015) (31 U.S.C.

6101 note).

___ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

___ (10) [Reserved] ___ (11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C. 657a).

___ (ii) Alternate I (Nov 2011) of 52.219-3.

___ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer)(15 U.S.C. 657a).

___ (ii) Alternate I (Jan 2011) of 52.219-4.

___ (13) [Reserved] ___ (14) (i) 52.219-6, Notice of Total Small Business Aside (Nov 2011) (15 U.S.C. 644).

___ (ii) Alternate I (Nov 2011).

___ (iii) Alternate II (Nov 2011).

___ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C.

644).

___ (ii) Alternate I (Oct 1995) of 52.219-7.

___ (iii) Alternate II (Mar 2004) of 52.219-7.

___ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C.

637(d)(2) and (3)).

___ (17) (i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637 (d)(4)).

___ (ii) Alternate I (Nov 2016) of 52.219-9.

___ (iii) Alternate II (Nov 2016) of 52.219-9.

___ (iv) Alternate III (Nov 2016) of 52.219-9.

___ (v) Alternate IV (Aug 2018) of 52.219-9.

___ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

___ (19)…