Statement_of_Work_-_Learning_Professionals_Group_Memberships.pdf

ATTACHMENT 1

Department of Homeland Security (DHS) Statement of Work for Learning Professionals Group Membership

Scope The United States Citizenship and Immigration Service (USCIS), Training and Career Development Division (TCDD) has a need for a Workforce Development Organization Group Online Membership Service that supports continued development of learning professionals tasked with development of local workforce to accomplish the mission of USCIS.

Background The USCIS training community are professionals who help the agency achieve their full potential by improving their knowledge, skills, and abilities in the workplace. Our ability to train employees to adjudicate benefits, verify immigration status, and provide information in an accurate, consistent, and timely manner is dependent upon well-functioning training teams.

Training plays a major role in our efforts to continually improve the quality of our services as we adapt to fluctuations in responsibilities and expectations.

Objectives We are seeking a member organization that will enhance the USCIS training community’s ability to provide quality training and courses that enhances the USCIS mission.

Requirements

• Membership to an organization whose primary focus is on training and development and not Human Resources and whose primary purpose is to assist Learning and Development professionals.

• Subject matter experts in developing high-quality learning professionals and in creating and delivering curriculum that could include eLearning, web-based, instructor led, On-the-Job Training (OJT) development activities, and assessment/tested strategies to access proficiency achievement.

• Ability to transfer membership from one employee to another in the case that one employee should no longer require membership.

• Skill gap assessments, as well as team-learning plans.

• Discounted rates to attend organization’s events and in purchasing products such as conferences, publications and curriculum.

• Learning and development educational resources: courses, webinars, and publications.

• Communities of Interest (COI) organized within the organization that offer information on the needs and concerns of the individual groups.

• Learning and Development experts who are frequent contributors to the content distributed by the organization that also share timely ideas in articles and webcast.

• Demonstrated expertise in in developing and delivering courses.

• Online services including eLearning and assessments. With an assigned account manager.

• Annual conferences that offers networking and development opportunities

ATTACHMENT 1

• Licensed training materials, Informational Webcasts, Self-Paced courses, as well as Networking opportunities with other Training Professionals.

Period of Performance The period of performance for this contract is a one-year base period with the option to extend for four additional years.

Base Period September 1, 2019 through August 31, 2020 Memberships - up to 125 First Year Option September 1, 2020 through August 31, 2021 Memberships - up to 125 Second Year Option September 1, 2021 through August 31, 2022 Memberships - up to 125 Third Year Option September 1, 2022 through August 31, 2023 Memberships - up to 125 Fourth Year Option September 1, 2023 through August 31, 2024 Memberships - up to 125