* Required

DHS Enterprise Medical Surveillance and Occupational Medicine Services RFI This Request for Information (RFI) will aid the Department of Homeland Security's Total Workforce Protection Directorate in their market research for enterprise-wide Medical Surveillance and Occupational Medicine Services.

GENERAL

Legal Business Name * 1.

Company Website * 2.

Please enter at most 800 characters

Point of Contact's Name, E-mail, and Phone Number * 3.

Mailing Address * 4.

Yes

No

Is this company registered in the System for Award Management (SAM)? * 5.

If you answered Yes to Question 5, provide the company's Unique Entity Identifier (UEI) Number 6.

Prime Contractor

Subcontractor

Joint Venture

Other

Specify this company's interest in this project (please check one) * 7.

GSA Schedule

NASA SEWP

Other

Any existing contractual vehicles and its related information that the company has in place that can be used by the federal government for ALL services requested. (i.e., GSA Schedule and SIN, NASA SEWP, etc.) *

8.

Provide the associated NAICS code(s) under which you have performed the services sought in this RFI. * 9.

CORPORATE CAPABILITIES AND DHS-RELEVANT EXPERIENCE

Please enter at most 3000 characters

Describe your organization’s experience providing enterprise or multi‑site occupational health, medical surveillance, and/or occupational medicine services. Indicate whether you have performed work of similar magnitude to the anticipated DHS requirement (e.g., tens of thousands of exams annually across multiple regions or nationwide).

10.

Please enter at most 3000 characters

If you have not performed work of similar magnitude, identify the largest population for which you have provided comparable services, including: •Approximate number of employees covered; and •Number and type of geographic locations supported (e.g., national, regional, local, urban/rural)

11.

Please enter at most 3000 characters

Describe your organization’s ability to manage a nationwide medical services contract of this size and complexity, including coordinating multiple service lines (e.g., medical surveillance exams, immunizations, travel medicine, fitness-for-duty exams) across diverse DHS‑like operational environments and locations. *

12.

Please enter at most 3000 characters

Describe your organization’s ability to assume the financial responsibilities associated with receiving a medical services contract of this size and to transition/start up and sustain operations. Specifically, discuss how you ensure resources are available to meet payroll, subcontractor/affiliate clinic payments, laboratory and IT system costs, and other operational obligations at this magnitude. Please do not provide financial statements as part of your response. *

13.

Please enter at most 3000 characters

If subcontracting or a teaming partnership is anticipated (e.g., use of network clinics, laboratories, or IT partners), describe your organization’s experience in successfully managing subcontractors/teaming partners for medical service delivery. Include how you guarantee performance and participation of subcontractors/teaming partners, the type and expected levels of subcontracting/teaming (magnitude), and the types of work (e.g., exams, testing, imaging, IT/record systems) they may perform. Identify any existing partnerships or mentor‑protégé agreements that would facilitate your ability to coordinate performance on a contract larger in size than your past projects. *

14.

Please enter at most 3000 characters

Identify at least two projects your organization is currently performing or has performed between January 2023 and January 2026 that demonstrate your capability to deliver occupational health, medical surveillance, and/or occupational medicine services at an enterprise or multi‑site scale. For each project, provide: ·Brief description of the work and scope (e.g., surveillance exams, fitness‑for‑duty, travel medicine); ·Geographic coverage (national, regional, local); ·Approximate volume of exams/tests per year;

and ·Customer name, contract number, point of contact, telephone number, and email address (as applicable).

If a CPARS assessment exists for any referenced contract, you may provide only the contract number; the Government will retrieve the CPARS report. *

15.

Please enter at most 3000 characters

Describe your experience with providing clinical services in the context of high‑risk operations (e.g., law enforcement, emergency response, HAZWOPER, detention/custody environments). *

16.

NETWORK COVERAGE AND SERVICE DELIVERY MODEL

Describe your national network of clinics, hospitals, and occupational health centers, including:

Number and distribution of sites across all 50 states, DC, and U.S. territories Typical maximum distance from customer worksites to nearest clinic Capability to support remote, rural, or austere locations

17.

Please enter at most 3000 characters

Explain your approach to establishing and managing network providers, including contracting, credentialing, quality assurance, and performance oversight for subcontractors and affiliate clinics. *

18.

Please enter at most 3000 characters

Describe your capability to provide on‑site or mobile outreach clinics (e.g., for large surveillance campaigns, immunization events, or health fairs) and how you determine staffing and logistics for such events. *

19.

CLINICAL SERVICES AND STAFFING

Describe the range of clinical services your organization can provide directly and via your network, including:

Pre‑placement, baseline, periodic, and exit occupational health screening exams OSHA‑mandated medical surveillance programs (hearing, respiratory, bloodborne pathogens, lead, asbestos, HAZWOPER)

Fitness‑for‑duty, functional capacity exams, and independent medical examinations (including specialty consults) Travel medicine (consults, vaccines, medications) TB surveillance, immunizations, post‑exposure management

20.

Please enter at most 3000 characters

Discuss your typical enterprise staffing model (e.g., Program Manager, Medical Director/Chief Occupational Physician, occupational health nurses, allied health professionals, administrative staff) and how you ensure coverage and surge capacity. *

21.

Please enter at most 3000 characters

Describe how you maintain clinical quality, including adoption of evidence‑based guidelines, standardization of clinical protocols across multiple sites, and coordination with client clinical leadership. *

22.

MEDICAL QUALITY MANAGEMENT AND CREDENTIALING

Describe your current Medical Quality Management (MQM) framework, particularly addressing:

Performance measurement and improvement Risk management and incident review Documentation quality reviews Clinical competency assessments

23.

Please enter at most 3000 characters

Explain your approach to provider credentialing, including:

Primary Source Verification of licenses Use of the National Practitioner Data Bank (NPDB) for initial and ongoing monitoring Frequency of re‑credentialing and ongoing performance review

24.

Please enter at most 3000 characters

Describe how your credentialing and MQM processes could align with or support DHS’s MQM Directive 248‑01 and Instruction 248‑01‑001, and how you would interface with OHS Oversight & Integrity Division (OID) (e.g., sharing NPDB reports, provider rosters, competency assessment results). *

25.

OCCUPATIONAL HEALTH RECORDS SYSTEMS, IT, AND INTEROPERABILITY

Describe your occupational health record system(s), including:

Core features (scheduling, documentation, test result management, dashboards, reporting) Role‑based access controls, audit logging, and privacy/security controls Web‑based portal capabilities for Government users (e.g., case tracking, document retrieval, ad hoc report generation)

26.

Please enter at most 3000 characters

Specify whether your IT solution(s):

Are FedRAMP Moderate (or higher) authorized (or can achieve such authorization) Have previously obtained a DHS Authority to Operate (ATO) Have previously obtained FedRAMP Ready status Support multi‑tenant environments for multiple government clients

27.

Please enter at most 3000 characters

Describe your ability to support data integration and interoperability, including:

Data formats and standards supported (e.g., HL7, FHIR, APIs, CSV/flat files) Experience interfacing with federal systems of record (e.g., safety/occupational health systems, EHRs, HR systems) Potential to integrate with or support DHS electronic health record information initiatives

28.

Please enter at most 3000 characters

Describe how your system supports records management in alignment with GRS 2.7 – Employee Health and Safety Records, including retention, transfer of data to Government systems, and certified destruction/sanitization of data upon contract or task order completion. *

29.

SECURITY, PRIVACY, AND COMPLIANCE

Explain your approach to safeguarding PII/SPII and protected health information, including compliance with:

HIPAA Privacy and Security Rules The Privacy Act of 1974 Federal information security requirements (e.g., DHS 4300A)

30.

Please enter at most 3000 characters

Describe your experience supporting large federal clients with security incident reporting, privacy incident response, and coordination with agency security/privacy offices. *

31.

Please enter at most 3000 characters

Confirm whether your systems and processes can comply with a requirement to avoid storing Social Security Numbers for DHS personnel, except if explicitly authorized and documented. *

32.

PERFORMANCE MANAGEMENT REPORTING

Provide examples of performance metrics you currently track and report for similar programs (e.g., appointment timeliness, documentation accuracy, exam turnaround time, regulatory compliance rates, customer satisfaction). *

33.

Please enter at most 3000 characters

Describe your reporting capabilities, including ability to produce:

Standard and ad hoc reports by Component, program, geography Aggregate dashboards for leadership

34.

CONTRACT STRUCTURE AND PRICING CONSIDERATIONS

Provide recommendations on contract type, line-item structure, and pricing models such as:

National vs. regional awards Single vs. multiple award approach Use of discrete CLINs for specific surveillance programs (hearing, respiratory, lead, etc.)

Options for embedded/onsite clinic staffing vs. ad hoc services Per‑exam fixed pricing for standard exam types Bundled pricing for multi‑service events (e.g., onsite surveillance campaigns) Time‑and‑materials or labor‑hour pricing for IMEs, complex case reviews, and consulting services

35.

Please enter at most 3000 characters

Identify any barriers, risks, or constraints you foresee in supporting a DHS‑wide SSV and strategies to mitigate those risks. * 36.

Which NAICS code would you recommend as the most applicable for this requirement? * 37.

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SMALL BUSINESS AND SOCIO-ECONOMIC PARTICIPATION

Small Business

Small Disadvantage Business

HUBZone Business

Service Disabled Veteran Owned Small Business

Veteran Owned Small Business

Woman-Owned Small Business

Large Business

Business Size (Large or Small), Socio-Economic Status (i.e., 8(a), small disadvantaged business, HUBZone small business, service-disabled veteran-owned small business, Woman-Owned Small Business, etc.) *

38.

Please enter at most 3000 characters

If you answered Large Business to #38, describe how you would incorporate small businesses and diverse socio‑economic partners into your delivery model (e.g., subcontracting, joint ventures, mentor‑protégé relationships). *

39.