Questionnaire SAVER_Automatic_License_Plate_Readers.pdf

SAVER Automatic License Plate Readers

Start of Block: Basic info and software

Introduction:

The U.S. Department of Homeland Security (DHS), National Urban Security Technology Laboratory (NUSTL) is seeking information on commercially available automatic license plate readers (ALPRs). This information is being sought for the DHS Science and Technology Directorate’s System Assessment and Validation for Emergency Responders (SAVER) program which provides information on commercially available equipment to assist response organizations in equipment selection and procurement. The SAVER program develops knowledge products and conducts objective, practitioner-relevant, operationally oriented assessments and validations on commercially available equipment and systems. Relevant information will be shared nationally with federal, state, local, tribal and territorial response agencies. For further details on the SAVER program, visit the SAVER website at https://www.dhs.gov/science-and-technology/saver.

SAVER provides information on equipment that falls within the categories listed in the DHS Authorized Equipment List (AEL). The AEL item number for the subject products is 03OE-01- ALPR, titled “Systems, Automated License Plate Recognition”. The target audience for this information is the law enforcement community and their respective purchasing agents.

NUSTL is requesting information and conducting market research to identify potential vendors, manufacturers, or distributors of automatic license plate readers. The products must be commercial-off-the-shelf (COTS) products that are available to the law enforcement community.

Products of interest for this RFI:

• Must be commercially available and able to be used by law enforcement agencies in the United States to support criminal investigations or missing persons cases by alerting law enforcement officers to the presence and/or location of a vehicle of interest

• Must be an ALPR software system or a completely integrated ALPR system including hardware and software

• Must be compatible with fixed, portable, vehicle-mounted, and/or cellphone-based cameras

• Must be able to perform character recognition on license plate images for all 50 US states, compare extracted data to watchlists, and trigger alerts for matches

• Must be able to receive raw images or processed data from license plate readers or cameras owned and operated by external entities

• Must be CJIS compliant

• Must be NDAA Section 889 compliant

Responses to this RFI are solely for the purpose of market research and will be used for a market survey of commercially available automatic license plate reader products. No content in this RFI shall be interpreted as a commitment on the part of NUSTL to enter a contract with any respondent or to make any procurement.

By submitting a response to this RFI, each respondent agrees that any cost incurred in responding to this request, or in support of activities associated with this RFI, shall be the sole responsibility of respondent. NUSTL shall incur no obligations or liabilities whatsoever, to anyone, for any costs or expenses incurred by the respondent in responding to this RFI.

This product summary questionnaire is a requirement as part of an RFI submission and should be filled out for each product. This survey will cover topic areas of general information, capabilities and features, costs, training, and support.

Responses to this questionnaire must be completed by the date and time set forth in the RFI notice posted on SAM.gov.

Instructions: You are required to answer all of the questions; you will be unable to complete the section without providing an answer to required questions, but you may answer “NA” for any required question that does not apply to the product. Please do not include any proprietary information. An Adobe portable document format (pdf) version of the questionnaire is available to use to gather your own data, but this questionnaire must be completed on Qualtrics. You may go back to update and edit your responses until the survey is submitted. If you close your browser window, you may still go back and complete the survey if you do not clear cookies from your browser. You will not be able to review submitted forms.

An unfillable PDF version of this survey is available at the SAM.gov website, along with the RFI notice. You may use it to prepare answers for your responses, but the online survey must be used to submit your responses. Any additional information (including solution pictures or additional compatible cameras), comments or inquiries emailed should be directed to Hasan Shahid and/or Norman Kaufmann at nustl@hq.dhs.gov with the subject line "SAVER Automatic License Plate Readers", copying the Office of Procurement Operations via email, specifically Linda Woolard, at Linda.Woolard@hq.dhs.gov and John Whipple, at John.Whipple@hq.dhs.gov. Thank you for your participation.

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Section 1: Inclusion Criteria

1-1 Is your product a commercial-off-the-shelf (COTS) ALPR?

o Yes (1) o No (2)

1-2 Is your product a software-based system or a completely integrated ALPR that includes both hardware and software?

o Software-based system (1) o Completely integrated ALPR (2)

1-3 Is your ALPR system compatible with fixed, portable, vehicle-mounted and/or cellphone-based cameras? (check all that apply)

1-4 Is your ALPR system able to perform character recognition on license plate images for all 50 US states, compare extracted data to watchlists, and trigger alerts for matches?

1-5 Can your ALPR system receive raw images and/or processed data from ALPRs and/or cameras owned and operated by external entities?

1-6 Is your ALPR system compliant with the Criminal Justice System (CJIS)?

1-7 Is your ALPR system compliant with the National Defense Authorization Act (NDAA) Section 889?

Section 2: Company Information

2-1 Company Information o Company Name (4) __________________________________________________ o Company Address (5) __________________________________________________ o Company Website URL (6)

2-2 Are you a manufacturer or distributor?

▢ Manufacturer (1)

▢ Distributor (2)

▢ Other (Please describe) (4)

2-3 Do you give NUSTL permission to publish photos of the product from your website in SAVER publications? If you would like to provide photos other than those from your website, please indicate below and email them to Hasan Shahid at NUSTL@hq.dhs.gov with “SAVER Automatic License Plate Readers” in the subject line.

▢ Yes (1)

▢ No (2)

▢ Will provide alternative photos (4)

2-4 Enter a Sales/Marketing Point of Contact (for public inquiries) o Name (1) __________________________________________________ o e-mail Address (3) __________________________________________________ o Phone Number (4) __________________________________________________

2-5 RFI Point of Contact (For follow up to this RFI questionnaire only - Not for public dissemination) o Name (1) __________________________________________________ o E-mail Address (3) __________________________________________________ o Phone Number (4) __________________________________________________

Section 3: General Product Information

3-1 What is the name of your ALPR system?

3-2 What is the best description of your ALPR product?

o Complete system including software, fixed cameras, mobile cameras, portable cameras, and/or smartphone apps/cameras (1) o Software-based system that is capable of processing images from fixed cameras, mobile cameras, portable cameras, and/or smartphone apps/cameras (2) o Other (please describe) (3)

3-3 Please provide a link to the ALPR's product website.

3-4 Is your product currently used by law enforcement agencies in the United States?

Section 4: Software Information

4-1 What is the name of your ALPR software?

4-2 Please provide a link to the ALPR software's product website.

4-3 Does your ALPR software have different pricing tiers that include different features?

o Yes (please describe) (1)

4-4 Other than license plate numbers, what vehicle features does the software support? (check all that apply)

▢ Vehicle make (1)

▢ Vehicle model (2)

▢ Vehicle color (3)

▢ Vehicle features (e.g., tool box, luggage rack) (4)

▢ Vehicle stickers or labels (e.g., Uber, bumper stickers) (5)

▢ Other (please describe) (6)

4-5 What is the vehicle detection rate/capture rate of your system (i.e., the number of vehicles detected versus the actual number of vehicles passing through the field of vision)?

4-6 What is the plate reader accuracy of your ALPR system (i.e., the number of plates read correctly versus the total number of plates read)?

4-7 Describe how the ALPR software delivers watchlist alerts to end users.

4-8 Does the software allow the creation of agency specific watchlists, investigative watchlists and other watchlists with list-specific notifications?

o Yes (please describe) (1)

4-9 What types of searches can the ALPR software process? (check all that apply)

▢ Tag (1)

▢ Partial tag (2)

▢ Wild card (i.e., asterisks or other symbols substituted for unknown characters) (3)

▢ Vehicle make, model, color (4)

▢ Vehicle features (e.g., toolbox, luggage rack) (5)

▢ Vehicle stickers or labels (e.g., Uber, bumper stickers) (6)

▢ Other (please describe) (7)

4-10 Please describe storage options for ALPR data (e.g. cloud-based, on-site).

4-11 Please describe how ALPR data is controlled, shared with, and restricted to other law enforcement agencies.

4-12 Please describe the capability of your ALPR software to integrate ALPR cameras (images and ALPR data) that are not sold or provided as part of the system.

4-13 Does the software integrate with other cameras not designed as ALPR cameras (e.g., body-worn cameras, dash-mount cameras)?

o Yes (please describe) (1)

4-14 Does the software support smartphone applications for ALPR data?

o Yes (please describe) (1)

4-15 Does the software support smartphone image and video intake into the ALPR system?

4-16 Please describe the capability of the software to intake third-party and enterprise ALPR data (e.g., homeowner's association or parking authority information)

4-17 Please describe the capability of the software to process external video cameras for ALPR data.

4-18 Please describe any AI features the software supports.

4-19 Please describe how the software is purchased (e.g., software-as-a-service (SaaS), license, single purchase) and provide cost figures.

Section 5: Cybersecurity Information

5-1 Describe data encryption methods used by the ALPR software.

5-2 Describe user authorization methods and access restriction methods used by the ALPR software.

5-3 Describe input validation controls used by the ALPR to ensure data integrity and to prevent database corruption.

5-4 How is your software updated with security patches and critical bug fixes?

5-5 Does your software require an active internet connection for activation, updates, storage, etc.?

5-6 Does your software require additional network resources such as LDAP integration or SAN to function?

o Yes. If yes, can it be installed on a standalone or offline system? (1)

5-7 Do you have a software bill of materials (SBOM) for each component in the software development process?

5-8 Does your company follow a secure coding standard or DevSecOps practices during software development?

5-9 Does your software store hardcoded passwords for any of its components?

5-10 Does your company protect the integrity of the software and associated updates for it?

Section 6: Customer Service

6-1 What type of warranty is offered with the product? Please specify the length of standard warranty, any coverage details, and any available extended warranties with associated costs.

6-2 Please describe the types of customer training that is provided or available. Include information on specific services offered, method of training, and associated costs.

6-3 Please describe customer and technical service that is available. Include information on specific services offered, method of communication, and operating schedule (24/7, M-F 8am- 5pm EST, etc.).

End of Block: Basic info and software Start of Block: Hardware Introduction

Section 7: Hardware Components Introduction

The following sections will allow you to provide information on up to 4 camera models and 1 frame grabber model. If there are additional cameras or frame grabbers you would like to include, please email the requested information to Hasan Shahid and/or Norman Kaufmann at NUSTL@hq.dhs.gov

7-1 Please list the names of camera models that are included with your ALPR system. If there are less than 4 camera models available, please leave fields blank as appropriate.

o Model 1 (1) __________________________________________________ o Model 2 (2) __________________________________________________ o Model 3 (3) __________________________________________________ o Model 4 (4) __________________________________________________

7-2 Please list the name of the frame grabber that is included with your ALPR system. If there is no frame grabber available, please leave this question blank.

o Frame Grabber Model (1)

End of Block: Hardware Introduction Start of Block: Camera

Section 8: Camera Information

Please complete the form below. Additional space is provided at the end of the section for additional features. Please type N/A for features that do not apply or for which you do not have specifications.

8-1 Please provide a link to the ${lm://Field/1}'s product website

8-2 Is the ${lm://Field/1} a proprietary camera?

o Yes (1) o No (please provide manufacturer information) (2)

8-3 Does the ${lm://Field/1} capture still photographs or video? (check all that apply)

▢ Still photographs (1)

▢ Video (2)

8-4 What best describes the deployment method for the ${lm://Field/1}?

o Fixed (1) o Portable (2) o Mobile (i.e., vehicle mounted) (3) o Handheld (i.e., cellphone) (4) o Other (please describe) (5)

8-5 Provide the dimensions of the ${lm://Field/1} in inches (L x W x H)

8-6 Provide the weight of the ${lm://Field/1} in pounds

8-7 Describe the mounting options and requirements for the ${lm://Field/1}.

8-8 Describe the power requirements for the ${lm://Field/1}

8-9 Does the ${lm://Field/1} have a back-up battery?

o Yes (if yes, provide the battery life) (1)

8-10 Describe the types of connectivity for the ${lm://Field/1} (check all that apply)

▢ Wired (1)

▢ Wi-Fi (2)

▢ Cellular (3)

▢ Bluetooth (4)

▢ Other (please describe) (5)

8-11 Describe any cybersecurity measures used by the ${lm://Field/1}. This includes but is not limited to data encryption, user authorization, and input validation.

8-12 Can the ${lm://Field/1} cause interference with other devices using known communication channels (e.g., 2.4 GHz Wi-Fi)?

o Yes (please elaborate) (1)

8-13 What features does the ${lm://Field/1} support? (Check all that apply)

▢ Vehicle make (1)

▢ Vehicle model (2)

▢ Vehicle color (3)

▢ Vehicle features (e.g., toolbox, luggage rack) (4)

▢ Vehicle stickers or labels (e.g., Uber, bumper sticker) (5)

▢ Other (please describe) (6)

8-14 If different from the ALPR software, what is the vehicle detection rate/capture rate of the ${lm://Field/1} (i.e., the number of vehicles detected versus the actual number of vehicles passing though the field of view)?

8-15 If different from the ALPR software, what is the ALPR accuracy of the ${lm://Field/1} (i.e., number of plates read correctly versus the number of readable plates)?

8-16 What is the optimal capture distance in feet of the ${lm://Field/1}?

8-17 What is the capture field of view (FOV) in feet of the ${lm://Field/1}?

8-18 What is the camera's color image resolution, frame rate, and shutter type of the ${lm://Field/1}?

8-19 What is the camera's black and white resolution, frame rate, and shutter type of the ${lm://Field/1}?

8-20 If equipped, what is the third optical camera type, resolution, frame rate, and shutter type of the ${lm://Field/1}?

8-21 Describe the ${lm://Field/1}'s IR illumination and wavelengths available.

8-22 What is the operational temperature range (lowest and highest) in degrees Fahrenheit of the ${lm://Field/1}?

8-23 What is the IP rating of the ${lm://Field/1}? Please include ratings for any required connections or connectors.

8-24 Describe the ${lm://Field/1}'s compliance with other applicable standards (e.g., ruggedness, vibration).

8-25 Does the ${lm://Field/1} process and recognize license plate data through on-board software and then transmit the data? Enter N/A if the camera does not include on-board ALPR software (character recognition, etc.)

o Yes (4) o No (5)

8-26 Describe any required accessories for the ${lm://Field/1}.

8-27 Describe any optional accessories for the ${lm://Field/1}

8-28 Describe any warranties available for the ${lm://Field/1}

8-29 What is the manufacturer's suggested retail price (MSRP) for the ${lm://Field/1}?

8-30 Is the ${lm://Field/1} available on a GSA schedule?

o Yes (if yes, please provide the GSA schedule number) (1)

8-31 Please provide any other relevant information on the ${lm://Field/1} not covered above.

End of Block: Camera Start of Block: Frame Grabber

Section 9: Frame Grabber Information

Please complete the form below. Additional space is provided at the end of the section for additional features. Please type N/A for features that do not apply or for which you do not have specifications.

9-1 Please provide a link to the ${lm://Field/1}'s product website.

9-2 Is the ${lm://Field/1} a proprietary hardware?

o No (please provide manufacturer information) (2)

9-3 Please provide the dimensions of the ${lm://Field/1} in inches (L x W x H)

9-4 Please provide the weight of the ${lm://Field/1} in pounds.

9-5 Describe the types of connectivity between the camera and the ${lm://Field/1} (check all that apply)

▢ Wired (1)

▢ Wi-Fi (2)

▢ Cellular (3)

▢ Bluetooth (4)

▢ Other (please describe) (5)

9-6 Describe any cybersecurity measures used by the ${lm://Field/1}. This includes but is not limited to data encryption, user authorization and input validation.

9-7 Can the ${lm://Field/1} cause interference to other devices using known communication channels (e.g., 2.4 GHz Wi-Fi)?

o Yes (please elaborate) (1)

9-8 What is the minimum image resolution required for the ${lm://Field/1}?

9-9 Describe the ${lm://Field/1}'s operational temperature range in degrees Fahrenheit

9-10 What is the ${lm://Field/1}'s IP rating? Please include ratings for any required connections or connectors.

9-11 Describe the ${lm://Field/1}'s compliance with other applicable standards (e.g., ruggedness, vibration).

9-12 Describe any required accessories for the ${lm://Field/1}

9-13 Describe any optional accessories for the ${lm://Field/1}

9-14 Describe any maintenance or update procedures required for the ${lm://Field/1}

9-15 Describe any warranties available for the ${lm://Field/1}

9-16 What is the manufacturer's suggested retail price (MSRP) for the ${lm://Field/1}?

9-17 Is the ${lm://Field/1} available on a GSA schedule?

o Yes (if yes, please provide the GSA schedule number) (1)

9-18 Please provide any other relevant information on the ${lm://Field/1} not covered above.

End of Block: Frame Grabber Start of Block: Close

PLEASE NOTE:

You have reached the end of the questionnaire. Once you click the forward arrow your response will be submitted, and you will not be able to revise it. If you would like to confirm that the response has been received, you may send an email to Hasan Shahid and/or Norman Kaufmann at NUSTL@hq.dhs.gov with "SAVER Automatic License Plate Readers" in the subject.

End of Block: Close