DHS SVIP HPR Topic Call Virtual Industry Day_10NOV2021.pdf

Silicon Valley Innovation Program

Human Performance & Resiliency

Virtual Industry Day

We will begin promptly at

12:30 pm ET / 9:30 am PT

Human Performance & Resiliency

Virtual Industry Day

November 10, 2021

Agenda

• Welcome and Introductions

• Keynote: CBP 101: A Day in the Life of a Homeland Security Professional

• Human Performance and Resiliency Overview

• Problem Framing/Technical Area: AI-enabled Mobile App

• Problem Framing/Technical Area: Sleep Recovery/Enhancement

• Problem Framing/Technical Area: Biometric Wearables

• Problem Framing Panel Q&A

• Silicon Valley Innovation Program: How DHS Works with Startups

• Adjourn

Housekeeping

• Questions

• Q&A will be handled during the Problem Framing Q&A and following the SVIP talk

• Please submit your questions into Q&A Box. Where applicable, please identify which technical area your question is about.

• Presentation and recording will be available by Friday

• Topic Call details: https://go.usa.gov/xMsva https://go.usa.gov/xMsva

DHS Mission & Agencies

Keynote

Chris Pietrzak

Director

CBP INVNT

WHO WE ARE

THREE-PRONGED MISSION

Securing

America’s borders

Securing and expediting the movement of people

Securing and expediting the movement of goods

| UNITED STATES BORDER PATROL (USBP)

USBP is responsible for responding to all illegal traffic that crosses the border between the official Ports of Entry.

| OFFICE OF FIELD OPERATIONS (OFO)

OFO facilitates traffic through the official Ports of

Entry.

| AIR AND MARINE OPERATIONS (AMO)

AMO provides aerial and marine support for

CBP.

ON A TYPICAL DAY, CBP:

• 650,178 passengers and pedestrians

• 169,842 incoming international air passengers and crew

• 35,795 passengers and crew on arriving ship/boat

• 444,541 incoming land travelers

• 187,049 incoming privately owned vehicles

• 77,895 truck, rail, and sea containers

• $6.64 billion worth of imported goods

• 90,000 entries of merchandise at our air, land, and sea ports of entry

• $216 billion in duties, taxes and other fees, including more than $204 million in duties

Processed:

Based on fiscal year 2020 data

Continued

Conducted:

• $216 billion in duties, taxes and other fees, including more than $204 million in duties

• 1,107 apprehensions between U.S. ports of entry

• 39 arrests of wanted criminals at U.S. ports of entry

• 634 refusals of inadmissible persons at U.S. ports of entry

Discovered:

• 250 pests at U.S. ports of entry and 3,091 materials for quarantine: plant, meat, animal byproduct, and soil

Seized:

• 3,677 pounds of drugs

• $386,195 of illicit currency

• $3.6 million worth of products with Intellectual Property Rights violations

Continued

Employed 63,685 Men & Women including:

• 25,756 CBP officers

• 2,638 CBP Agriculture specialists

• 19,740 Border Patrol agents

• 621 Air Interdiction agents (pilots)

• 328 Marine Interdiction agents

• 338 Aviation Enforcement agents

• 1,033 trade personnel

Conducted Operations in:

• 106 countries with more than 697 CBP employees working internationally

• 328 ports of entry within 20 field offices

• 131 Border Patrol stations within 20 sectors, with 36 permanent checkpoints

• 74 Air and Marine Operations locations, including branches and units, National Air Security Operations Centers, and the Air and Marine Operations Center

Based on fiscal year 2020 data

Continued

WELLNESS CONTINUUM

Potential Consequences if not Addressed

Depression Familial Conflicts Burn Out

Diminished Performance Suicide Monetary Spending on Physiological and Physical Treatment

DHS will leverage technology to support and promote operator health in all aspects (mental, physical and professional) across the wellness continuum.

Cheerful

Joyful

Energetic

High Performance

Flow

Fully Realizing

Potential

EXCELLING

Positive

Calm

Performing

Sleeping Well

Eating Normally

Normal Social

Activity

THRIVING

Anxious

Depressed

Tired

Poor Performance

Poor Sleep

Poor Appetite

STRUGGLING

Very Anxious

Very Low Mood

Absenteeism

Exhausted

Very Poor Sleep

Weight Loss

IN CRISIS

Worried

Nervous

Irritable

Sad

Trouble Sleeping

Distracted

Withdrawn

SURVIVING

Wellness Continuum

COVID has driven tremendous investment and development in healthcare and wellness, which

CBP is poised to take advantage of.

Human Performance & Resiliency Overview

Garth D. Spendiff

Exercise Physiologist

CBP HRM / OSH

Human Performance History

“Humans are more important than hardware”

-GEN Richard Clarke (Commander, USSOCOM)

Human Performance Core Tenants

• Performance and Readiness Focused

• Proactive and Holistic Approach

• Multi-Domain Cross Functional Teams

• Evidence-Based

• Centralized Oversight and Decentralized Execution

• Embedded and Specialized Professions

(https://www.socom.mil/POTFF/Pages/About-POTFF.aspx)

“To make as good as possible”

- COL Francis O’Conner (CHAMP/USUHS)

HP

Professionals

Exercise Scientists

Strength & Conditioning

Coaches

Physical Therapists and Athletic Trainers

Psychologists

Registered Dietitians /

Nutritionists

Data Analysts

CBP Human Performance Defined

Human performance optimization (HPO) is defined within the

OSH Division as…

"the process of applying knowledge, skills and emerging technologies to improve and preserve the capabilities of law enforcement members, training cadre, and support staff to execute their essential job tasks safely and effectively."

Focus Areas

• Injury Prevention, Analysis, and Mitigation

• Physical Fitness and Performance Optimization

• Performance Assessment and Evaluation

• Training and Operational Risk Management

• Cardiovascular Risk Reduction

• Nutrition and Dietary Supplements

• Environmental Safety

• Sleep and Recovery

• Mind Tactics

Challenges

Summary of FY2020 (~61,506 employees)

• 5,793 compensable injuries

• 2,451 lost time injuries

• Percentage of compensable injuries = 9.42%, Lost time percentage = 3.98%

• FY20 Total cost (includes lost time and medical costs) = $113,770,525

10.54

20.57

6.36 7.47

4.75 3.67

5.82

1.43

5.61

3.57

1.65

0.83 1.2 1.27

1.88

CBP USBP OFO AMO DHS ICE US

Marshals

FBI NPS DOI Coast Guard

Air Force Army Navy Marine Corps

DoD

CBP

Causal Factors / Challenges

• Law Enforcement Culture

• Fitness loss

• 24/7 operations

• Arduous work

• Fatigue / shift work

• Extreme weather

• Rugged terrain

• Load carriage

• High stress occupation

• Long Career (20 yrs.)

FY 2019, CBP Injury Rates

Resiliency

• Resilience – The ability to withstand, recover and grow in the face of stressors and changing demands.

-DCoE, 2011

• Put another way, resiliency exists in people who develop psychological, behavioral, and physiological capabilities that allows them to remain calm during crises/chaos and to move on from the incident without long-term negative consequences.

”Trees that don't bend with the wind, won't last the storm”

CBP Resiliency, Cont.

• Currently the CBP Employee Assistance Program (EAP) serves to support employee wellness and resiliency.

• EAP provides a wide range of wellness services across multiple domains.

• Example of these programs include:

• Health coaching: fitness & exercise, healthy eating, weight loss, stress management, and tobacco cessation

• AI and person-to-person counseling

• Critical incident response and suicide prevention services

• Adult care services

• Financial and legal consulting services

• Referral services: childcare, elder care, academic services

• On-line resources and webinars

Problem Framing:

AI-enabled Mobile App

Jeremy Ocheltree

Deputy Director

CBP INVNT

HUMAN PERFORMANCE & RESILIENCY

Reporting

• Wearable devices provide personnel wellness information

• Personnel record health information

Vision

AI Enabled App

Analyze Tool ingests and analyzes all data/ information

Collect Wearable devices, sensors, and/or manual inputs describe current state

Inform AI/ML enriched data outputs inform individual of current status and overall wellness

An AI Enabled App would provide numerous benefits to the overall wellbeing of DHS personnel, ultimately keeping DHS personnel left of crisis.

Problem Framing: Sleep/Recovery Enhancement

Garth D. Spendiff

CBP / HRM / OSH

Sleep / Recovery

Sleep / Recovery, Cont.

1 Watson NF, Badr MS, Belenky G, el al. Sleep (2015).

2 Liu Y, Wheaton AG, Chapman DP, et al. MMWR Morb Mortal Wkly Rep (2016).

3 Institute of Medicine. Sleep Disorders and Sleep Deprivation. National Academies Press (2006)

4 Liu Y, Croft JB, Wheaton AG et al. Prev Chronic Dis (2016)

CBP Sleep / Recovery

2009 USBP SW Border Patrol Agent Study5

• 76 % of agents indicated that physical and/or mental fatigue affects their ability to perform their job safely occasionally (65 %) or frequently (11 %)

• ~70 % of agents reported monthly shift rotation

• 90 % of agents stated that their shift work rotation patterns had a moderate (32 percent) or severe (58 percent) impact on their sleep patterns

• 51 % of agents stated that their shift rotation policy had a substantial negative effect on job fatigue/stress

• 33 % of agents indicate getting less than 6 hours of sleep per night. Only 1 percent of respondents reported getting more than 8 hours of sleep per night.

• 62 % of agents indicate that they use products containing caffeine with the intent of boosting energy or alertness.

2017 HRM / Occupational Safety and Health, Fatigue Report6

• Carcadian® Workforce Solutions used CBP time and attendance data to evaluate fatigue. USBP showed the highest average fatigue risk (34.86), followed by AMO (28.01) and then OFO (17.42) with the lowest score.

• Individual values ranged from 10 to higher than 80, suggesting there are sub-sets of the population that are working schedules that place them at high risk of fatigue.

CBP Sleep / Recovery, Cont.

Marine Interdiction Agent (MIA) Occupational Safety and Health Study7

• 64 % of MIAs get less than 7 hrs. sleep per night , 78% report needing at least 7 hrs. sleep to feel rested

• 70 % of MIAs believe physical or mental fatigue effects them or their co-workers ability to perform the job safely

• 69 % of respondents use caffeine / energy drinks in order to boost energy levels or alertness

5 Zeigler R, Spendiff G, Marano D, Davis P, et al. Southwest Border Patrol Agent Injury Study, CBP. (2009)

6 Customs and Border Protection, Human Resources Management / Occupational Safety and Health, Fatigue Report. (2017)

7 Spendiff G., Doyle T, and Tilden CS. Marine Interdiction Agent (MIA) Occupational Safety and Health Study. (2019)

Problem Framing:

Biometric Wearables

Greg Hovey

CBP HRM/OSH

Biometric Wearables:

Wants and Whys

• A way to assess individual workloads

• A way to assess the individual’s readiness to train

• A way to assess the individual’s recovery from training

• Be the genesis for behavioral change

Challenges

• Getting valid and reliable data

• Valid and reliable technologies vs.

emerging/changing technologies

• Having a potential and sustainable workable solution

• Budgeting and funding

BLUFF

• Easy to use

• Easy to implement

• Ability to interface with other systems

• Sustainable solutions

• Does it positively effect behavioral change

• Plan for when the novelty wears off

Problem Framing Panel Q&A https://www.dhs.gov/science-and-technology/svip

Melissa Oh

Managing Director

• Founded in 2015

• Expands DHS’s reach to find new technologies that strengthen national security with the goal of reshaping how government, entrepreneurs and industry work together to find cutting-edge solutions

Cultivate Educate the innovation community on DHS’s mission and challenges.

Innovate Leverage commercial investments & adapt to meet government needs.

• Lowers the barrier to entry for startups globally to work with DHS

• Positioned to address emerging needs rapidly

Benefits

Equity-Free Network Mentorship

Market Validation Amplify Your Reach Follow-on Funding

By the Numbers

MA

DE

Topics

Ph 1 Pitches

30M+ Awarded Funding

U.S. States

International

Applications

Startups

580M+ Leveraged Funding

OTAs

Completed/Curr ent Ph 4/5

Transitions

% Venture

Backed

Minority Founders

Female

Founders

% Post-SVIP

Gov’t Contracts

Past Topics

K9 Wearables

Big Data

Drones/sUAS

Fintech

Cybersecurity

First Responder Tech

Identity and

Anti-Spoofing

Seamless TravelAviation Security

Internet of

Things Security

BlockchainMaritime Security COVID-19 Response

Portfolio Companies

TRANSITIONED/

COMMERCIALIZED

ACTIVE

COMPLETED

Eligibility to Participate in SVIP

Commercial

Startup

Ecosystem

AI/ML

Computer Vision

Autonomy

Data

Analytics

Blockchain

DHS

Technology-

Driven Mission

Needs

SVIP

• Have a DUNS Number. You can register for one at www.DNB.com

• Have less than 200 employees. This must take into account and include affiliated businesses, such as parent companies and subsidiaries, that are either in or outside of the USA.

• Have not been a party to any U.S. Federal Acquisition Regulation- (FAR) based contracts and/or federally awarded grants totaling more than $1,000,000 in the past 12 months, whether as a prime contractor or subcontractor. This total includes

SBIRs.

• Do NOT have any Cost Accounting Standards Contracts with the U.S. federal government

Application Summary

Topic Call DHS operational agency describes need

Application Startup submits 10 page application laying out how their commercial product can be adapted to meet DHS need

Pitch Select startups invited to provide 15 minute virtual pitch; Courtesy decision provided within 48 hours

Award Other Transaction

Agreement (OTA) awarded on average within 45 days

Program Summary Up to $2M over 24 months • 3-4 tranches of non-dilutive funding ($50-500K/3-6 months)

Phase 1 Demo proof of concept

Phase 2 Demo prototype

Phase 3 Functional and

Red Team testing

Phase 4 Test in various operational environments

Phase 5 Additional use cases

(if requested by DHS)

Things to Know

What DHS Wants

• To find innovative companies to help solve challenging homeland security (HS) technological use cases

• To lower the barrier of entry for non-traditional companies that may already have viable HS technologies

• To match viable HS technologies with a specific DHS or government customer base

Does NOT Want

• Core Intellectual Property (IP)

• All of your proprietary information

• To scare off your future investors by tying up your IP

• To impede future commercialization of your product(s) or acquisition of your business

Things to Know – cont’d

IP Rights

• Startup retains ownership of all IP you bring to the project

• Startup gains ownership of all IP created under the OT Agreement

• DHS requires all data to be marked, as is feasible, to ensure appropriate handling

Deliverables

• The “Deliverables” are the information, items, and materials (data) that are specified in the OT Agreement for delivery to the government

• Startups must NOT deliver to the government any proprietary information, item, or material not specified in the OT Agreement.

• Differentiation between “Deliverable” and “Milestone” when submitting application

Things to Know – cont’d

Exchange & Handling of Sensitive Information

• Limit disclosure of Sensitive Information to the amount necessary to carry out work under this Agreement

• Notices must be prominently placed for all such business sensitive information

• Each party agrees to use reasonable efforts to maintain the security of Sensitive Information

• The obligation to maintain confidentiality expires when the information is no longer deemed by its owner to be Sensitive

Information

Acquisition of Your Business or Business Line

• The government needs sixty (60) days notice prior to an acquisition of the entirety of your business or the business line which is responsible for performance of the OT Agreement

• Because there are legal restrictions regarding awarding OTs to nontraditional government contractors, an acquisition of your business by an entity that does not meet that requirement may require terminating the OT

• You must provide information about the specified Deliverables in the OT Agreement and how the government’s IP in such Deliverables will be protected

• No specific action is required other than the above 49

Now What?

Is SVIP for you?

• Am I eligible?

• Do I have a commercial product I’m developing that aligns well with one or more of these use cases?

How do I apply?

• Review the details in the topic call solicitation at: https://go.usa.gov/xMsva

• Submit your application via email to DHS-Silicon-Valley@hq.dhs.gov

• Deadlines: January 13, 2022 and April 13, 2022

• Do not wait until the last minute to submit. Late submissions and non-compliant applications will not be accepted, no exceptions.

• You should hear back within 60 days of the application deadline whether you are invited or not invited to pitch 50 https://go.usa.gov/xMsva mailto:DHS-Silicon-Valley@hq.dhs.gov

Thank You for Your Interest!

Can I get a copy of the presentation? Was this event recorded?

• Yes! We will follow-up with an email providing the link of where to access both.

I have more questions. How do I get in touch with the presenters?

• Send us your questions via email to DHS-Silicon-Valley@hq.dhs.gov

My product doesn’t meet what you need. How can I find out about other opportunities?

• Send us an email at DHS-Silicon-Valley@hq.dhs.gov and ask to be subscribed to our mailing list to hear about other future opportunities

• Check out our sister programs at https://www.dhs.gov/science-and-technology/funding-innovation

• DHS S&T Insights Outreach Webinar: December 7, 2021 2-3p ET | Register at:

https://www.dhs.gov/science-and-technology/dhs-st-insights-outreach mailto:DHS-Silicon-Valley@hq.dhs.gov mailto:DHS-Silicon-Valley@hq.dhs.gov https://www.dhs.gov/science-and-technology/funding-innovation https://www.dhs.gov/science-and-technology/dhs-st-insights-outreach

CONNECT WITH SVIP

dhsscitech dhs.gov/science-and-technology/svip

DHS-Silicon-Valley@hq.dhs.gov