Amendment 0001.pdf

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Armed Protective Security Officer (PSO) services at various locations throughout West Texas.
Solicitation number
70RFP420RE7000008
Issued by

About this file

This federal contract opportunity solicitation seeks proposals for armed protective security officer services at various locations throughout West Texas. The Department of Homeland Security's Federal Protective Service requires armed security guards under an indefinite delivery/indefinite quantity contract with a one-year base period and three one-year options plus an additional six-month option. Offerors must have a Secret facility clearance by the March 1, 2021 start of performance. The NAICS code is 561612 for security guard services up to $22 million. The solicitation number is 70RFP420RE7000008. A pre-proposal teleconference is scheduled for July 20, 2020, with questions due by July 22, 2020. Proposals are due August 3, 2020 and will be evaluated using best value tradeoff procedures. Interested parties must register for the pre-proposal conference with the points of contact provided.

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(x)

70RFP420RE7000008

x x

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

Philadelphia PA 19106 Attn: Stacy Powell

OPO/FPS/EAST CCG/R5

701 Market Street, Suite 3200 Ofc of Procurement Operations - FPS U.S. Dept. of Homeland Security

OPO/FPS/EAST CCG/R5

Philadelphia PA 19140 701 Market Street, Suite 3200

OPO/FPS/ECCG/R7

Office of Procurement Operations Federal Protective Service U.S. Dept. of Homeland Security DHS/FPS/East CCG/Region 7

07/14/20200001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

07/08/2020

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to change the Pre-Proposal Conference date for this requirement from 07/15/2020 to 07/20/2020. In addition, the date for questions in response to this RFP is changed from 07/20/2020 to 07/22/2020.

Interested parties must contact Stacy Powell via e-mail at stacy.a.powell@fps.dhs.gov and

Marcus Mason via email at marcus.l.mason@fps.dhs.gov no later than 07/17/2020 to register for the conference.

The solicitation closing date remains unchanged at 08/03/2020 at 15:00 EST.

Period of Performance: 03/01/2021 to 08/31/2025

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

TEL: EMAIL:

x 1

RFP NO: 70RFP420RE7000008 Amendment 0001

RFP NO: 70RFP420RE7000008

Amendment 0001

Related party transactions are defined in Statement of Financial Accounting Standards No. 57, Related Party Disclosures, and include, but are not limited to, transactions between any organizations, divisions, subdivisions, or affiliates under common control.

B. The last two quarters of filed payroll tax returns (Federal Tax Return Form 941) and evidence of payment. (Evidence of payment may include copies of canceled checks, receipts from the bank, receipts from electronic fund transfers, and/or similar information from an external payroll service). If unpaid payroll taxes are owed to the Internal Revenue Service (IRS), provide any agreements with IRS to make timely payments and evidence those payments are being made.

Basis for Selection

The Government will select the responsible Contractor whose proposal, in conforming to this RFP, provides the overall best value to meet the Government’s requirements, price and non-price factors considered. Only apparent successful contractors determined to be responsible pursuant to FAR 9.104-1 will be issued a contract.

Notice of Award

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

Questions

The Contractor is requested to submit any questions regarding this requirement via email as soon as possible but no later than 14:00 Eastern Standard Time on July 22, 2020 to stacy.a.powell@fps.dhs.gov and marcus.l.mason@fps.dhs.gov. Prospective contractors may contact the Government while preparing a proposal in order to obtain clarification of the statement of work or to obtain other information needed to prepare a proposal. Any clarifying information issued by the Government will be provided to all prospective contractors.

52.212-3 Offeror Representations and Certifications -- Commercial Items (March 2020)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (v)) of this provision.

RFP NO: 70RFP420RE7000008 Amendment 0001 Page 2 of 3

Page 2.pdf
Contract Clauses.pdf
B. Contractor Use of DHS Form 139, or Approved Alternate
12. INSURANCE REQUIREMENT
FAR 52.216-19 ORDER LIMITATIONS (OCT 1995)
FAR 52.216-22 INDEFINITE QUANTITY (OCT 1995)
MINIMUM and MAXIMUM QUANTITIES
CONTINUITY OF CRITICAL CONTRACTOR DELIVERABLES [SERVICES ] IN THE EVENT OF AN EMERGENCY (October 2009)
Proposal Submission Requirements
1. The resulting contract requires access to classified information. Offerors shall possess a Secret facility clearance prior to the date and time established for PSO’s to begin standing post. PSO’s shall begin standing post on 03/01/2021. If the Co...
Price Proposal
Basis for Selection
Notice of Award
Questions
FAR 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)
2020 SOW Exhibits - Final - W. Texas Recompete.pdf
2019 SOW Exhibits - Final - Dallas Recompete
Exhibit 10_CPE Limited NWDTP (3).pdf
Exhibit 10 Contractor‐ Provided Equipment
7. NWDTP Equipment
Exhibit 10 - R7 Post Tracking Locations for Dallas AOR.pdf
Region 7

WTX PSO Tablets baseline 1.30.20.1pdf

Attachment_1_SMART Book.pdf
Homeland Security
Chapter 1
Mission and Organization
INTRODUCTION
1.1. NATIONAL STRATEGY
1.2. DHS MISSION
1.3. FEDERAL PROTECTIVE SERVICE (FPS)
1.4. PSO PROGRAM
Although a PSO is an employee of an independent contractor, a PSO represents FPS on a day to day basis and has a crucial role in FPS’ mission and operations.
1.5. PSO PROGRAM SUPPORT
1.5.1. ADMINISTRATIVE
1.5.2. COMMUNICATIONS
1.5.3. LAW ENFORCEMENT SECURITY OFFICERS (INSPECTORS)
1.5.4. MANAGEMENT
1.5.5. PSO SERVICES
1.5.6. SPECIAL AGENTS

1.6. TYPES OF FACILITIES AND SECURITY LEVELS

Chapter 2
Appearance, Conduct and Traits
2.1. APPEARANCE STANDARDS
2.1.1. GROOMING
2.1.2. UNIFORM
2.1.3. WEAPONS AND EQUIPMENT
You are prohibited from carrying or using personal weapons, knives, blackjacks, rifles, or any other items/equipment not specified in the contract.
2.1.4. FIREARM ACCOUNTABILITY
2.2. BASIC CONDUCT AND DEMEANOR
2.2.1. BASIC CONDUCT AND DEMEANOR
2.2.2. ACCEPTABLE BEHAVIOR
2.2.3. UNACCEPTABLE BEHAVIOR
2.3. TRAITS
2.3.1. ALERTNESS
2.3.2. APPROACHABLE MANNER
2.3.3. CONFIDENCE
2.3.4. ETHICS
2.3.5. EVEN TEMPERAMENT
2.3.6. GOOD JUDGMENT
2.3.7. IMPARTIALITY
2.3.8. INTEGRITY
2.3.9. KNOWLEDGE
2.3.10. PHYSICAL FITNESS
2.3.11. POLITENESS
2.3.12. POSITIVE ATTITUDE
2.2.13. PROFESSIONALISM
2.2.14. SELF-CONTROL
2.3.15. TACTFULNESS
Chapter 3
Duties
3.1. SECURITY POST
3.1.1. ACCESS CONTROL POST (PERSONNEL/VEHICLE/DELIVERY)
3.1.2. CONTROL CENTER OPERATIONS POST
3.1.3. PATROL AND RESPONSE POST
3.1.4. SCREENING POST (PACKAGE/PERSONNEL/VEHICLE)
3.1.5. VISITOR PROCESSING POST
3.2. DUTIES AND RESPONSIBILITIES
3.2.1. ACCESS AND EGRESS CONTROL
3.2.2. PATROL AND RESPONSE
3.2.3. TRAFFIC CONTROL
3.2.4. CONTROL, ISSUANCE AND STORAGE OF KEYS
3.2.5. MONITOR SECURITY AND FIRE ALARMS
Initiating Device
Indicating Devices
3.2.6. PREVENT UNAUTHORIZED ACCESS
3.2.7. IDENTIFY HAZARDOUS CONDITIONS
3.2.8. RESPOND TO INJURIES AND ILLNESS
3.2.9. WRITE REPORTS, RECORDS AND TESTIFY IN COURT
3.2.10. CROWD CONTROL AND CIVIL DISTURBANCES
3.2.11. ENFORCE BUILDING RULES AND REGULATIONS
3.2.12. PERFORM AS A PRIMARY SECURITY RESPONSE
3.2.13. PSO ROLES AND COORDINATION
3.3. POST DESK BOOK
3.3.1. POST ORDERS
General Duties
Emergency Procedures
3.3.2. POST ORDERS ADDENDUMS
Access Control
Screening Operations
Visitor Processing
Patrol and Response
Control Center Operations
3.3.3. POST ORDERS ATTACHMENTS
Access Control
Screening Operations
Visitor Access Log
Patrol and Response
Post Operations Log
Alerts and Bulletins
3.3.4. SPECIAL ORDERS
3.3.5. OPERATIONS AND MAINTENANCE MANUALS
3.4. SIGNING IN AND OUT
do not get them confused. The top of your Form 139 has three blanks entitled "Building," "Year" and "Month." These must be filled out on every sheet.
3.5. GENERAL RESPONSE PROCEDURES
3.5.1. HOW TO RESPOND
3.5.2. RADIO COMMUNICATIONS
3.6. JURISDICTION
3.6.1. EXCLUSIVE JURISDICTION
3.6.2. CONCURRENT JURISDICTION
3.6.3. PROPRIETARY JURISDICTION
3.7. USE OF FORCE
3.7.1. USE OF DEFENSIVE TACTICS
3.7.2. USE OF INTERMEDIATE WEAPONS

3.8. DETAINMENT AUTHORITY

Chapter 4
Training
4.1. LEARNING OBJECTIVES
4.2. JOB TASKS
Chapter 5
Standing Post
• Access Control Post (Personnel/Vehicle/Delivery)
5.1.1. ACCESS CONTROL POST
Vehicle Access Control Post
Delivery Access Control Post
***If any of the documentation is missing or expired, the vehicle is denied access***
5.1.2. SCREENING POST
Personnel Screening Post
Incoming Property
Outgoing Property
Vehicle Screening Post
Package Screening Post
5.1.3. VISITOR PROCESSING POST
5.1.4. PATROL AND RESPONSE POST
Conducting Patrols
Crime Scene Protection and Evidence Procedures
Detecting Intrusions
Assessing Possible Intrusions
Facility Safety Procedures and Response
Fires
5.1.5. CONTROL CENTER OPERATIONS
Intrusion Response Procedures
FPS MegaCenters
5.1.6. FIRST AID/CPR/AED
Blood Borne Pathogens
Communicating with Dispatchers in a Medical Emergency
Assisting First Responders
5.1.7. INTERACTING WITH THE PUBLIC
Importance of Communication
Using Voice and Body Language to Project Control and Direct Actions
Explaining Regulations and Situations
Interacting with Diverse Populations, Persons with Disabilities including persons who the use Mobility devices, and have visual or hearing impairments, and as Non-English Speaking Persons
Interacting with Children
Dealing with Emotionally Stimulated People
Telephone Communications
5.2. PROCESSING UNIQUE SITUATIONS
5.2.1. PROCESSING INDIVUDALS WITH DISABLILITIES
5.2.2. PROCESSING INDIVIDUALS WITH SERVICE ANIMALS
Service Animals Must be Under Control
Show Respect for Service Animals and their Handlers
Invalid Reasons for Denial
Surcharges
Damages
5.2.3. PROCESSING CHILDREN OR INFANTS
5.2.4. PROCESSING AND RELIGIOUS ACCOMMODATIONS
5.2.5. PROCESSING “GENDER EXPRESSION” AND GENDER-SPECIFIC FACILITIES
Chapter 6
Common Situations and Offenses
6.1. ASSAULT
6.2. ARSON
6.3. BURGLARY
6.4. LARCENY-THEFT
6.5. PROPERTY CRIMES
6.6. ROBBERY
6.7. UNAUTHORIZED USE OF DRUGS AND ALCOHOLIC BEVERAGES
6.8. VANDALISM
6.9. VIOLENT CRIMES
6.10. OTHER CRIMES
Terrorism
Weapons of Mass Destruction (WMD)
Reporting Bomb/WMD Threats
Locating and Handling Suspicious Items
Workplace Violence
Hostage Situations
Sabotage and Espionage
Civil Demonstrations and Disturbances
Chapter 7
Other Duties and Responsibilities
7.1. ESCORT DUTIES
7.2. DEALING WITH DISRUPTIVE BEHAVIOR
7.3. CODE ADAM
7.4. ACTS OF NATURE OR OTHER SERIOUS SITUATIONS
7.5. LOCK AND KEY CONTROL
7.6. EVACUATING FACILITY TENANTS AND VISITORS
7.7. PROPERLY RAISING AND LOWERING THE FLAG
Raising the Flag
Lowering the Flag
Folding the Flag
Chapter 8
Active Shooter
8.1. WHAT IS AN ACTIVE SHOOTER?
8.2. RESPONDING TO AN ACTIVE SHOOTER SITUATION
PSO Actions

8.3. POSSIBLE PREVENTIVE ACTIVE SHOOTER MEASURES

Chapter 9
Reporting
9.1. WHAT TO REPORT
9.2. WRITING INCIDENT REPORTS
Collecting Information for Reports
Obtaining Descriptions
Taking Notes
Writing Reports
Filing Reports
Chapter 10
Misconduct
10.1. REPORTING MISCONDUCT
10.2. GROUNDS FOR POSSIBLE DISCIPLINARY ACTION
10.3. SEXUAL HARASSMENT
Appendix 1
Regulations Affecting Federal Property
Title 41 - Public Contracts and Property Management;
Sec. 102-74.365 Applicability
Sec. 102-74.370 Inspection
Sec. 102-74.375 Admission to Property
Sec. 102-74.380 Preservation of Property
Sec. 102-74.385 Conformity with Signs and Directions
Sec. 102-74.390 Disturbances
Sec. 102-74.395 Gambling
Sec. 102-74.400 Narcotics and Other Drugs
Sec. 102-74.405 Alcoholic Beverages
Sec. 102-74.410 Soliciting, Vending and Debt Collection
Sec. 102-74.415 Posting and Distributing Materials
Sec. 102-74.420 Photographs for News, Advertising or Commercial Purposes
Sec. 102-74.425 Dogs and Other Animals
Sec. 102-74.430 Vehicular and Pedestrian Traffic
Sec. 102-74.435 Explosives
Sec. 102-74.440 Weapons
Sec. 102-74.445 Nondiscrimination
Sec. 102-74.450 Penalties
Sec. 102-74.455 Impact on Other Laws or Regulations
U.S. Code, Title 18 - Crimes and Criminal Procedure; Part I - Crimes; Chapter 44 - Firearms
Sec. 930. Possession of Firearms and Dangerous Weapons in Federal Facilities
Appendix 2
DHS Bomb Threat Call Procedures
Information, Guidelines and Helpful Hints for Taking the Written Examination
Before the Examination
The Examination
Practice Examination
1. Which of the below listed is a type of jurisdiction?
2. What valuable information can you provide in the event of a terrorist attack?
3. Which security system would augment a PSO?
4. What does a “Code Adam” alert mean?
5. If someone requests a copy of a report you should:
6. When faced with someone being rude, you should:
7. A positive reading on a drug test means:
8. On matters of physical security, FPS consults with building owners and:
9. An area where a crime occurs is called?
10. When reporting for duty your uniform should be:
11. FPS’s policy on sexual harassment is?
12. When determining a facility security level (FSL) for a Federal facility, what five (5) factors are used?
13. What are the three classes of fire?
14. Sabotage is an activity that interferes with or obststructs the workings of the US Government?
15. Which is an approved form of identification for access purposes?
16. International terrorism involves groups/individuals whose activities are:
17. Before being allowed to carry a firearm you must:
18. What instruments can be used to commit the crime of arson:
19. If you encounter a container with a gaseous substance inside you should:
20. Any threat received over the telephone should be taken:
21. On a daily basis, FPS MegaCenters are operational:
22. What is a basic rule of firearm safety?
23. What is required in order to have a beard while on duty?
24. What is called a violent crime?
25. The proper footwear while in uniform is?
Appendix 5
Glossary of Terms (Commonly Used Acronyms)
Appendix 6
DHS-CRCL “I-Speak” Language Identification Guide
A
Amharic
Qanjobal
Slovak
Punjabi
Ukrainian
is provided by the Department of Homeland Security Office for Civil Rights and Civil Liberties (CRCL). Other resources at www.lep.gov
Welsh
Appendix 7
DHS-CRCL Guide to Interacting with People who have Disabilities
A Resource Guide for DHS Personnel, Contractors, and Grantees from the Office for Civil Rights and Civil Liberties
Using Appropriate Language
Tips for Effective Interactions
General Tips:
Person Who Has a Hearing Disability:
Person Who Has a Vision Disability:
Person Who Has a Speech Disability:
Person Who Has a Mobility Disability:
Person with an Intellectual or Developmental Disability:
Person with a Non-Apparent Disability:
References
Background Regarding This Guide
Attachment 2 Master Certification List.pdf
PSOMatrix
Attachment 2 - PE Direct Exhibit 13.pdf
Post Hours
Attachment 2 - PE SSA Exhibit 13.pdf
Post Hours
Attachment 2 - PE SWA Exhibit 13.pdf
Post Hours
Attachment 3 - Past Project Form.pdf
ATTACHMENT 3
ATTACHMENT 3
PAST PROJECT FORM
PAST PROJECT FORM
Instructions for Completing the Past Project Form
Instructions for Completing the Past Project Form
Attachment 4 - Past Performance Questionaire.pdf
ATTACHMENT 4
ATTACHMENT 4
PAST PERFORMANCE QUESTIONNAIRE
PAST PERFORMANCE QUESTIONNAIRE
Solicitation: 70RFP420RE7000001
Solicitation: 70RFP420RE7000001
NAME OF CONTRACTOR REQUESTING THE REFERENCE: __________________
NAME OF CONTRACTOR REQUESTING THE REFERENCE: __________________
CONTRACT NO. OR PROJECT TITLE: _____________________________________
CONTRACT NO. OR PROJECT TITLE: _____________________________________
QUESTIONS
PERFORMANCE:
QUESTIONS
QUESTIONS
PERFORMANCE:
1. How consistent is the Contractor in providing required staffing at each post of duty?
1. How consistent is the Contractor in providing required staffing at each post of duty?
2. How consistent is the Contractor in providing employees who report to duty properly groomed, uniformed, and equipped?
2. How consistent is the Contractor in providing employees who report to duty properly groomed, uniformed, and equipped?
3. How consistent is the Contractor in keeping training records, certifications, and related documentation complete, accurate, and current?
3. How consistent is the Contractor in keeping training records, certifications, and related documentation complete, accurate, and current?
4. Discuss the overall level of professionalism, attentiveness, and bearing of the Contractor's workforce.
4. Discuss the overall level of professionalism, attentiveness, and bearing of the Contractor's workforce.
5. How effective is the Contractor in identifying potential problems and resolving them on his own?
5. How effective is the Contractor in identifying potential problems and resolving them on his own?
6. How effectively does the Contractor respond to problems presented to him by owner and tenant representatives?
6. How effectively does the Contractor respond to problems presented to him by owner and tenant representatives?
7. Discuss the Contractor’s quality control of the project.
7. Discuss the Contractor’s quality control of the project.
8. Discuss the Contractor’s overall management of the project
8. Discuss the Contractor’s overall management of the project
9. Discuss the Contractor’s ability to seamlessly transition or phase-in under a newly awarded contract (if applicable):
9. Discuss the Contractor’s ability to seamlessly transition or phase-in under a newly awarded contract (if applicable):
9. Discuss the Contractor’s ability to seamlessly transition or phase-in under a newly awarded contract (if applicable):
10. Discuss the Contactor’s ability to provide the level of supervision sufficient to ensure effective performance by the productive Protective Security Officers over the course of the Contract.
10. Discuss the Contactor’s ability to provide the level of supervision sufficient to ensure effective performance by the productive Protective Security Officers over the course of the Contract.
11. Did this contract require the contractor to submit a subcontracting plan? If so, has the contractor been making a good faith effort to meet the subcontracting goals contained within the plan? (NOTE: The individual completing this questionnaire ma...
11. Did this contract require the contractor to submit a subcontracting plan? If so, has the contractor been making a good faith effort to meet the subcontracting goals contained within the plan? (NOTE: The individual completing this questionnaire ma...
12. If you had a choice, would you hire this Contractor again? Why or why not?
12. If you had a choice, would you hire this Contractor again? Why or why not?
13. In summary, would you describe the quality of the Contractor's services and overall performance as:
13. In summary, would you describe the quality of the Contractor's services and overall performance as:
13. In summary, would you describe the quality of the Contractor's services and overall performance as:
Attachment 5 - CBA Local 263.pdf
Local 263 Cover Sheet
Local 263 MOU
CBA Local 263
Attachment 6- Price Element Breakdown.pdf
Model for Price Realism
FTEs, Nonproductive Hrs, & OT
Breaks & Lunches
Non-PSO Positions
Attachment 8 - Field Level Supervision Exhibit.pdf
Supervision
Attachment 10 - Senority List.pdf
Sheet1
Page 2.pdf
Contract Clauses.pdf
B. Contractor Use of DHS Form 139, or Approved Alternate
12. INSURANCE REQUIREMENT
FAR 52.216-19 ORDER LIMITATIONS (OCT 1995)
FAR 52.216-22 INDEFINITE QUANTITY (OCT 1995)
MINIMUM and MAXIMUM QUANTITIES
CONTINUITY OF CRITICAL CONTRACTOR DELIVERABLES [SERVICES ] IN THE EVENT OF AN EMERGENCY (October 2009)
Proposal Submission Requirements
1. The resulting contract requires access to classified information. Offerors shall possess a Secret facility clearance prior to the date and time established for PSO’s to begin standing post. PSO’s shall begin standing post on 03/01/2021. If the Co...
Price Proposal
Basis for Selection
Notice of Award
Questions
FAR 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)
2020 SOW Exhibits - Final - W. Texas Recompete.pdf
2019 SOW Exhibits - Final - Dallas Recompete
Exhibit 10_CPE Limited NWDTP (3).pdf
Exhibit 10 Contractor‐ Provided Equipment
7. NWDTP Equipment
Exhibit 10 - R7 Post Tracking Locations for Dallas AOR.pdf
Region 7

WTX PSO Tablets baseline 1.30.20.1pdf

Attachment_1_SMART Book.pdf
Homeland Security
Chapter 1
Mission and Organization
INTRODUCTION
1.1. NATIONAL STRATEGY
1.2. DHS MISSION
1.3. FEDERAL PROTECTIVE SERVICE (FPS)
1.4. PSO PROGRAM
Although a PSO is an employee of an independent contractor, a PSO represents FPS on a day to day basis and has a crucial role in FPS’ mission and operations.
1.5. PSO PROGRAM SUPPORT
1.5.1. ADMINISTRATIVE
1.5.2. COMMUNICATIONS
1.5.3. LAW ENFORCEMENT SECURITY OFFICERS (INSPECTORS)
1.5.4. MANAGEMENT
1.5.5. PSO SERVICES
1.5.6. SPECIAL AGENTS

1.6. TYPES OF FACILITIES AND SECURITY LEVELS

Chapter 2
Appearance, Conduct and Traits
2.1. APPEARANCE STANDARDS
2.1.1. GROOMING
2.1.2. UNIFORM
2.1.3. WEAPONS AND EQUIPMENT
You are prohibited from carrying or using personal weapons, knives, blackjacks, rifles, or any other items/equipment not specified in the contract.
2.1.4. FIREARM ACCOUNTABILITY
2.2. BASIC CONDUCT AND DEMEANOR
2.2.1. BASIC CONDUCT AND DEMEANOR
2.2.2. ACCEPTABLE BEHAVIOR
2.2.3. UNACCEPTABLE BEHAVIOR
2.3. TRAITS
2.3.1. ALERTNESS
2.3.2. APPROACHABLE MANNER
2.3.3. CONFIDENCE
2.3.4. ETHICS
2.3.5. EVEN TEMPERAMENT
2.3.6. GOOD JUDGMENT
2.3.7. IMPARTIALITY
2.3.8. INTEGRITY
2.3.9. KNOWLEDGE
2.3.10. PHYSICAL FITNESS
2.3.11. POLITENESS
2.3.12. POSITIVE ATTITUDE
2.2.13. PROFESSIONALISM
2.2.14. SELF-CONTROL
2.3.15. TACTFULNESS
Chapter 3
Duties
3.1. SECURITY POST
3.1.1. ACCESS CONTROL POST (PERSONNEL/VEHICLE/DELIVERY)
3.1.2. CONTROL CENTER OPERATIONS POST
3.1.3. PATROL AND RESPONSE POST
3.1.4. SCREENING POST (PACKAGE/PERSONNEL/VEHICLE)
3.1.5. VISITOR PROCESSING POST
3.2. DUTIES AND RESPONSIBILITIES
3.2.1. ACCESS AND EGRESS CONTROL
3.2.2. PATROL AND RESPONSE
3.2.3. TRAFFIC CONTROL
3.2.4. CONTROL, ISSUANCE AND STORAGE OF KEYS
3.2.5. MONITOR SECURITY AND FIRE ALARMS
Initiating Device
Indicating Devices
3.2.6. PREVENT UNAUTHORIZED ACCESS
3.2.7. IDENTIFY HAZARDOUS CONDITIONS
3.2.8. RESPOND TO INJURIES AND ILLNESS
3.2.9. WRITE REPORTS, RECORDS AND TESTIFY IN COURT
3.2.10. CROWD CONTROL AND CIVIL DISTURBANCES
3.2.11. ENFORCE BUILDING RULES AND REGULATIONS
3.2.12. PERFORM AS A PRIMARY SECURITY RESPONSE
3.2.13. PSO ROLES AND COORDINATION
3.3. POST DESK BOOK
3.3.1. POST ORDERS
General Duties
Emergency Procedures
3.3.2. POST ORDERS ADDENDUMS
Access Control
Screening Operations
Visitor Processing
Patrol and Response
Control Center Operations
3.3.3. POST ORDERS ATTACHMENTS
Access Control
Screening Operations
Visitor Access Log
Patrol and Response
Post Operations Log
Alerts and Bulletins
3.3.4. SPECIAL ORDERS
3.3.5. OPERATIONS AND MAINTENANCE MANUALS
3.4. SIGNING IN AND OUT
do not get them confused. The top of your Form 139 has three blanks entitled "Building," "Year" and "Month." These must be filled out on every sheet.
3.5. GENERAL RESPONSE PROCEDURES
3.5.1. HOW TO RESPOND
3.5.2. RADIO COMMUNICATIONS
3.6. JURISDICTION
3.6.1. EXCLUSIVE JURISDICTION
3.6.2. CONCURRENT JURISDICTION
3.6.3. PROPRIETARY JURISDICTION
3.7. USE OF FORCE
3.7.1. USE OF DEFENSIVE TACTICS
3.7.2. USE OF INTERMEDIATE WEAPONS

3.8. DETAINMENT AUTHORITY

Chapter 4
Training
4.1. LEARNING OBJECTIVES
4.2. JOB TASKS
Chapter 5
Standing Post
• Access Control Post (Personnel/Vehicle/Delivery)
5.1.1. ACCESS CONTROL POST
Vehicle Access Control Post
Delivery Access Control Post
***If any of the documentation is missing or expired, the vehicle is denied access***
5.1.2. SCREENING POST
Personnel Screening Post
Incoming Property
Outgoing Property
Vehicle Screening Post
Package Screening Post
5.1.3. VISITOR PROCESSING POST
5.1.4. PATROL AND RESPONSE POST
Conducting Patrols
Crime Scene Protection and Evidence Procedures
Detecting Intrusions
Assessing Possible Intrusions
Facility Safety Procedures and Response
Fires
5.1.5. CONTROL CENTER OPERATIONS
Intrusion Response Procedures
FPS MegaCenters
5.1.6. FIRST AID/CPR/AED
Blood Borne Pathogens
Communicating with Dispatchers in a Medical Emergency
Assisting First Responders
5.1.7. INTERACTING WITH THE PUBLIC
Importance of Communication
Using Voice and Body Language to Project Control and Direct Actions
Explaining Regulations and Situations
Interacting with Diverse Populations, Persons with Disabilities including persons who the use Mobility devices, and have visual or hearing impairments, and as Non-English Speaking Persons
Interacting with Children
Dealing with Emotionally Stimulated People
Telephone Communications
5.2. PROCESSING UNIQUE SITUATIONS
5.2.1. PROCESSING INDIVUDALS WITH DISABLILITIES
5.2.2. PROCESSING INDIVIDUALS WITH SERVICE ANIMALS
Service Animals Must be Under Control
Show Respect for Service Animals and their Handlers
Invalid Reasons for Denial
Surcharges
Damages
5.2.3. PROCESSING CHILDREN OR INFANTS
5.2.4. PROCESSING AND RELIGIOUS ACCOMMODATIONS
5.2.5. PROCESSING “GENDER EXPRESSION” AND GENDER-SPECIFIC FACILITIES
Chapter 6
Common Situations and Offenses
6.1. ASSAULT
6.2. ARSON
6.3. BURGLARY
6.4. LARCENY-THEFT
6.5. PROPERTY CRIMES
6.6. ROBBERY
6.7. UNAUTHORIZED USE OF DRUGS AND ALCOHOLIC BEVERAGES
6.8. VANDALISM
6.9. VIOLENT CRIMES
6.10. OTHER CRIMES
Terrorism
Weapons of Mass Destruction (WMD)
Reporting Bomb/WMD Threats
Locating and Handling Suspicious Items
Workplace Violence
Hostage Situations
Sabotage and Espionage
Civil Demonstrations and Disturbances
Chapter 7
Other Duties and Responsibilities
7.1. ESCORT DUTIES
7.2. DEALING WITH DISRUPTIVE BEHAVIOR
7.3. CODE ADAM
7.4. ACTS OF NATURE OR OTHER SERIOUS SITUATIONS
7.5. LOCK AND KEY CONTROL
7.6. EVACUATING FACILITY TENANTS AND VISITORS
7.7. PROPERLY RAISING AND LOWERING THE FLAG
Raising the Flag
Lowering the Flag
Folding the Flag
Chapter 8
Active Shooter
8.1. WHAT IS AN ACTIVE SHOOTER?
8.2. RESPONDING TO AN ACTIVE SHOOTER SITUATION
PSO Actions

8.3. POSSIBLE PREVENTIVE ACTIVE SHOOTER MEASURES

Chapter 9
Reporting
9.1. WHAT TO REPORT
9.2. WRITING INCIDENT REPORTS
Collecting Information for Reports
Obtaining Descriptions
Taking Notes
Writing Reports
Filing Reports
Chapter 10
Misconduct
10.1. REPORTING MISCONDUCT
10.2. GROUNDS FOR POSSIBLE DISCIPLINARY ACTION
10.3. SEXUAL HARASSMENT
Appendix 1
Regulations Affecting Federal Property
Title 41 - Public Contracts and Property Management;
Sec. 102-74.365 Applicability
Sec. 102-74.370 Inspection
Sec. 102-74.375 Admission to Property
Sec. 102-74.380 Preservation of Property
Sec. 102-74.385 Conformity with Signs and Directions
Sec. 102-74.390 Disturbances
Sec. 102-74.395 Gambling
Sec. 102-74.400 Narcotics and Other Drugs
Sec. 102-74.405 Alcoholic Beverages
Sec. 102-74.410 Soliciting, Vending and Debt Collection
Sec. 102-74.415 Posting and Distributing Materials
Sec. 102-74.420 Photographs for News, Advertising or Commercial Purposes
Sec. 102-74.425 Dogs and Other Animals
Sec. 102-74.430 Vehicular and Pedestrian Traffic
Sec. 102-74.435 Explosives
Sec. 102-74.440 Weapons
Sec. 102-74.445 Nondiscrimination
Sec. 102-74.450 Penalties
Sec. 102-74.455 Impact on Other Laws or Regulations
U.S. Code, Title 18 - Crimes and Criminal Procedure; Part I - Crimes; Chapter 44 - Firearms
Sec. 930. Possession of Firearms and Dangerous Weapons in Federal Facilities
Appendix 2
DHS Bomb Threat Call Procedures
Information, Guidelines and Helpful Hints for Taking the Written Examination
Before the Examination
The Examination
Practice Examination
1. Which of the below listed is a type of jurisdiction?
2. What valuable information can you provide in the event of a terrorist attack?
3. Which security system would augment a PSO?
4. What does a “Code Adam” alert mean?
5. If someone requests a copy of a report you should:
6. When faced with someone being rude, you should:
7. A positive reading on a drug test means:
8. On matters of physical security, FPS consults with building owners and:
9. An area where a crime occurs is called?
10. When reporting for duty your uniform should be:
11. FPS’s policy on sexual harassment is?
12. When determining a facility security level (FSL) for a Federal facility, what five (5) factors are used?
13. What are the three classes of fire?
14. Sabotage is an activity that interferes with or obststructs the workings of the US Government?
15. Which is an approved form of identification for access purposes?
16. International terrorism involves groups/individuals whose activities are:
17. Before being allowed to carry a firearm you must:
18. What instruments can be used to commit the crime of arson:
19. If you encounter a container with a gaseous substance inside you should:
20. Any threat received over the telephone should be taken:
21. On a daily basis, FPS MegaCenters are operational:
22. What is a basic rule of firearm safety?
23. What is required in order to have a beard while on duty?
24. What is called a violent crime?
25. The proper footwear while in uniform is?
Appendix 5
Glossary of Terms (Commonly Used Acronyms)
Appendix 6
DHS-CRCL “I-Speak” Language Identification Guide
A
Amharic
Qanjobal
Slovak
Punjabi
Ukrainian
is provided by the Department of Homeland Security Office for Civil Rights and Civil Liberties (CRCL). Other resources at www.lep.gov
Welsh
Appendix 7
DHS-CRCL Guide to Interacting with People who have Disabilities
A Resource Guide for DHS Personnel, Contractors, and Grantees from the Office for Civil Rights and Civil Liberties
Using Appropriate Language
Tips for Effective Interactions
General Tips:
Person Who Has a Hearing Disability:
Person Who Has a Vision Disability:
Person Who Has a Speech Disability:
Person Who Has a Mobility Disability:
Person with an Intellectual or Developmental Disability:
Person with a Non-Apparent Disability:
References
Background Regarding This Guide
Attachment 2 Master Certification List.pdf
PSOMatrix
Attachment 2 - PE Direct Exhibit 13.pdf
Post Hours
Attachment 2 - PE SSA Exhibit 13.pdf
Post Hours
Attachment 2 - PE SWA Exhibit 13.pdf
Post Hours
Attachment 3 - Past Project Form.pdf
ATTACHMENT 3
ATTACHMENT 3
PAST PROJECT FORM
PAST PROJECT FORM
Instructions for Completing the Past Project Form
Instructions for Completing the Past Project Form
Attachment 4 - Past Performance Questionaire.pdf
ATTACHMENT 4
ATTACHMENT 4
PAST PERFORMANCE QUESTIONNAIRE
PAST PERFORMANCE QUESTIONNAIRE
Solicitation: 70RFP420RE7000001
Solicitation: 70RFP420RE7000001
NAME OF CONTRACTOR REQUESTING THE REFERENCE: __________________
NAME OF CONTRACTOR REQUESTING THE REFERENCE: __________________
CONTRACT NO. OR PROJECT TITLE: _____________________________________
CONTRACT NO. OR PROJECT TITLE: _____________________________________
QUESTIONS
PERFORMANCE:
QUESTIONS
QUESTIONS
PERFORMANCE:
1. How consistent is the Contractor in providing required staffing at each post of duty?
1. How consistent is the Contractor in providing required staffing at each post of duty?
2. How consistent is the Contractor in providing employees who report to duty properly groomed, uniformed, and equipped?
2. How consistent is the Contractor in providing employees who report to duty properly groomed, uniformed, and equipped?
3. How consistent is the Contractor in keeping training records, certifications, and related documentation complete, accurate, and current?
3. How consistent is the Contractor in keeping training records, certifications, and related documentation complete, accurate, and current?
4. Discuss the overall level of professionalism, attentiveness, and bearing of the Contractor's workforce.
4. Discuss the overall level of professionalism, attentiveness, and bearing of the Contractor's workforce.
5. How effective is the Contractor in identifying potential problems and resolving them on his own?
5. How effective is the Contractor in identifying potential problems and resolving them on his own?
6. How effectively does the Contractor respond to problems presented to him by owner and tenant representatives?
6. How effectively does the Contractor respond to problems presented to him by owner and tenant representatives?
7. Discuss the Contractor’s quality control of the project.
7. Discuss the Contractor’s quality control of the project.
8. Discuss the Contractor’s overall management of the project
8. Discuss the Contractor’s overall management of the project
9. Discuss the Contractor’s ability to seamlessly transition or phase-in under a newly awarded contract (if applicable):
9. Discuss the Contractor’s ability to seamlessly transition or phase-in under a newly awarded contract (if applicable):
9. Discuss the Contractor’s ability to seamlessly transition or phase-in under a newly awarded contract (if applicable):
10. Discuss the Contactor’s ability to provide the level of supervision sufficient to ensure effective performance by the productive Protective Security Officers over the course of the Contract.
10. Discuss the Contactor’s ability to provide the level of supervision sufficient to ensure effective performance by the productive Protective Security Officers over the course of the Contract.
11. Did this contract require the contractor to submit a subcontracting plan? If so, has the contractor been making a good faith effort to meet the subcontracting goals contained within the plan? (NOTE: The individual completing this questionnaire ma...
11. Did this contract require the contractor to submit a subcontracting plan? If so, has the contractor been making a good faith effort to meet the subcontracting goals contained within the plan? (NOTE: The individual completing this questionnaire ma...
12. If you had a choice, would you hire this Contractor again? Why or why not?
12. If you had a choice, would you hire this Contractor again? Why or why not?
13. In summary, would you describe the quality of the Contractor's services and overall performance as:
13. In summary, would you describe the quality of the Contractor's services and overall performance as:
13. In summary, would you describe the quality of the Contractor's services and overall performance as:
Attachment 5 - CBA Local 263.pdf
Local 263 Cover Sheet
Local 263 MOU
CBA Local 263
Attachment 6- Price Element Breakdown.pdf
Model for Price Realism
FTEs, Nonproductive Hrs, & OT
Breaks & Lunches
Non-PSO Positions
Attachment 8 - Field Level Supervision Exhibit.pdf
Supervision
Attachment 10 - Senority List.pdf
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