Performance Work Statement Summary

This Performance Work Statement (PWS) details Cyber Technology Services (CTS) requirements for the Department of Homeland Security's Cybersecurity and Infrastructure Security Agency (CISA), Cybersecurity Division, Threat Hunting Sub-Division. The contract covers a five-year period consisting of a one-year base period plus four one-year option periods, with performance locations including multiple government facilities across Arlington VA, Washington DC, Pensacola FL, Idaho Falls ID, and other DHS/CISA locations. The Contractor must provide comprehensive IT architecture, development operations, IT security operations, and operations and maintenance services across eight task areas to support incident response and proactive threat hunting missions within CISA's environment.

The eight task areas comprise: (1) Program Management, establishing standards and controls across all lifecycle services; (2) IT Architecture, Technology & Innovation Services, including emerging technology support and process improvement; (3) IT Engineering, Development Operations & Services, delivering full-stack development with Agile and DevSecOps methodologies; (4) Data Management & Analytics, establishing data governance and analytics capabilities; (5) IT Sustainment, Operations & Maintenance Services, providing 24x7x365 operational support; (6) IT Security Operations Services, delivering continuous monitoring and security assessments; (7) Laboratory Support Services, including malware analysis, industrial controls systems environments, and simulation operations; and (8) IT Service Desk and Logistical Support. Key Personnel include a Senior Contracts Program Manager (10+ years experience), three Project Managers (5+ years each), and a Senior Information Technology Program Manager (10+ years). Security clearance requirements range from DHS Suitability/Public Trust to Top Secret/Sensitive Compartmented Information, and contractor employees must comply with DHS onboarding processes requiring 30-180 days. Deliverables include monthly status reports, staffing and management plans, risk management reports, and various technical documentation, with contractor performance evaluated continuously throughout contract execution.