2.2.1 APPENDIX A - Past Performance Questionnaire.docx

The document is a Past Performance Questionnaire template designed to capture detailed performance evaluations for federal contractors. The form allows evaluators to rate a contractor's performance across three primary dimensions: Quality of Service, Timeliness of Delivery, and Overall Customer Satisfaction, using a rating scale that ranges from Unsatisfactory to Excellent. The questionnaire provides granular assessment criteria, including compliance with contract requirements, technical excellence, budget adherence, milestone achievement, and responsiveness to contract needs.

The accompanying federal contract opportunity is a Request for Quote (RFQ) issued by the Department of Homeland Security's Federal Emergency Management Agency (FEMA) for Armed Security Guards within Missouri's disaster declaration area (DR-4867 MO). The solicitation is a 100% Small Business set-aside specifically targeting businesses in 18 Missouri counties, with a NAICS code of 561612 and a small business size standard of $29 million. The contract will be a labor-hour contract with a base 90-day period and three 90-day option periods, focusing on providing security services using Department of Labor's Guard II labor category. Quotes are due by June 3, 2025, with contractors required to submit detailed pricing and be actively registered in the System for Award Management (SAM).