C1a._Attachment_3_-_Performance_Based_Metrics__-_Level_II_Armed_Security_Guards.pdf
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Performance Based Metrics - Level II Armed Security Guards
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Requirement Performance Requirement Performance Standard
Method of Surveillance
Guard Post Orders and Assignment
Except for emergencies, guards shall perform their duties in accordance with the duties outlined on the Post Orders.
Complete Performance and Government acceptance.
100% Inspection – COR will issue post orders and verify compliance
Access/Egress Control
Guards shall prevent, discover, delay, and/or detain persons attempting to gain unauthorized access to the property and/or personnel at the facility being protected.
Complete Performance and Government acceptance
100% Inspection – COR will verify compliance
Security Screening
Guards shall prevent, discover, delay, and/or detain persons attempting to bring prohibited or unlawful items into the property and/or personnel at the facility being protected
Complete Performance and Government acceptance
100% Inspection – COR will verify compliance
Visitor Processing
Guards are required to process visitors, answer questions, and provide directions to visitors and facility tenants.
Complete Performance and Government acceptance
100% Inspection – COR will verify compliance
Patrol and Response
Contract Security Guards must provide and maintain complete and effective surveillance, inspection, and protection of all internal and perimeter areas.
Complete Performance and Government acceptance
100% Inspection – COR will verify compliance
Traffic Control Contract Security Guards will direct traffic (vehicular and pedestrian), control parking, and observe the environment for suspicious vehicles or persons
Complete Performance and Government acceptance
100% Inspection – COR will verify compliance
Emergencies Guards shall summon professional assistance in accordance with procedures in the Post Orders in the event of injury or illness to Government employees or others while in the facility or on the grounds
Complete Performance and Government acceptance
100% Inspection – COR will verify compliance
Assignment and Sign-In
Contractor's employees shall sign in when reporting for work, and shall sign out when leaving, on a DHS Form 139. Guards shall be in company uniform and ready to begin work promptly at the start of their shift and shall remain on the job and in full company uniform until the end of their full tour of duty
Complete Performance and Government acceptance
100% Inspection – COR will verify compliance by review of employee log and visual inspection
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