Program_Support_and_Technical_Services_for_MH_LSO_SOW_-_F.pdf

DEPARTMENT OF HOMELAND SECURITY (DHS)

Statement of Work (SOW) For

Program Support and Technical Services for FEMA Logistics Management Directorate

A. REQUIREMENT/PURPOSE

FEMA’s Logistics Management Directorate (LMD) provides an efficient, transparent, and flexible logistics capability to procure and deliver goods and services to support disaster survivors and communities responding to and recovering from disasters. The primary mission of LMD is to deliver the right resources to the right place at the right time in support of state, local, tribal governments and territories.

LMD is seeking supplemental program support and technical services for the Agency’s Transportable Temporary Housing Unit (TTHU) Logistics Support Office (LSO), which provides TTHUs to eligible disaster survivors when financial and other direct services are unavailable. This work may consist of providing support to procure a Lifecycle Management Application and applying research to support current and new TTHU initiatives.

Therefore, the purpose of this requirement is to establish a single award, firm fixed price contract under which the Contractor shall provide program support and technical services specifically related to the Lifecycle Management Application and process improvements.

B. SCOPE

The Contractor shall provide program support and technical service for FEMA to procure the Lifecycle Management Application according to established processes and the project requirements as defined in this Statement of Work (SOW), which include, but are not limited to:

• Completing the documentation required to support TTHU LSO as the Office works with the Joint Requirements Council (JRC) to obtain approval for the acquisition of a system for managing the lifecycle of TTHUs. JRC documentation is available in DHS Management Directive 107 and DHS Instruction Manual 107-01-00101, Revision 01, Department of Homeland Security Manual for the Operation of the Joint Requirements Integration and Management System dated September 20, 2018. Documents include Capability Assessment Report, Mission Needs Statement, Concept of Operation and Operational Requirements Document.

• Assisting with process reengineering to analyze the current state business process models and design new, future state processes. The Contractor will also assist with the development of standard operating procedures (SOPs) based on the newly designed processes. Using FEMA provided business process maps and information gained during the development of the documents in bullet one.

• Supporting coordination between TTHU LSO and the new Grants Management Modernization (GMM) team to determine the integration path between FEMAGo and the future TTHU lifecycle system. Provide experts to attend meetings and assist the TTHU LSO to understand impacts of decisions made by the GMM as the decisions effect the TTHU LSO and the lifecycle system.

• Designing and implementing an extract, transform, and load (ETL) tool in order to access and reconcile invoicing data for the products and services procured by TTHU LSO.

Assist using intelligent technology to convert paper driven documentation into electronic format to allow FEMA to match information provided during the FEMA invoice process.

Invoice process consists of SF 1034 Public Voucher for Purchases and Services Other than Personal, SF 1035 – Public Voucher for Services Other than Personal (Continuation Sheet as well as invoices in individual contractor format.

• Creating a TTHU data dictionary that provides a breakdown of all unit components—and potential issues for each component—in order to develop new unit inspection criteria throughout the TTHU lifecycle. This task will be in conjunction with bullets 1, 2 and 3 as well as information provided by Subject Matter Experts in Washington, DC and other locations (via phone Interview). Data dictionary will support the documentation being developed for bullet 1.

C. DELIVERABLES AND DELIVERY SCHEDULE:

1. The Contractor shall conduct regular reviews of work with TTHU LSO.

2. The Contractor shall deliver monthly status reports to TTHU LSO.

3. The Contractor shall deliver the documents outlined in Instruction 107

4. The Contractor shall delivery a report with recommended future state.

5. The Contractor shall delivery a report containing the data dictionary.

6. The contractor shall report during regular reviews and during the monthly status reports information regarding the meetings with the GMM team. Any specific information learned about during the GMM meetings that impact any of the other items in this SOW shall be reported to the COR during the next business day by phone call and email report.

D. PERIOD OF PERFORMANCE:

The period of performance (POP) for this contract will be six months from the Notice to Proceed.

E. PLACE OF PERFORMANCE

The contractor personnel shall be required to perform the aforementioned duties at 500 C Street, Washington, DC 20024. All work will be performed at this location. The Contractor shall not perform any work at a Contractor provided site unless approved in advance by the Contracting Officer (CO). Contractor shall travel as required to CONUS and National Capital Region (NCR) to attend meetings, site visits, conferences and training. All travel required by the Government outside the local commuting area(s w) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations (FTR). The Contractor shall be responsible for obtaining COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event.

D. PERIOD OF PERFORMANCE: