CERC_Sources_Sought_(002).docx

FEMA/Federal Insurance Mitigation Administration (FIMA) – Risk Management Directorate (RMD) The purpose of this Sources Sought Notice (SSN) is for market research purposes for Community Engagement and Risk Communication Services within the Federal Insurance & Mitigation Administration (FIMA) under Federal Emergency Management Agency (FEMA).

This SSN is for information and planning purposes only and is not to be construed as a commitment by the U.S. Government, nor will the U.S. Government pay for information solicited. The information from this notice will help the FEMA RMD plan their acquisition strategy. No solicitation is currently available. Any future solicitation package will be made available on the Federal Business Opportunities (FBO) website https://www.fbo.gov. Interested parties are solely responsible for monitoring the FBO website for the release of a solicitation package and/or any updates/amendments.

At this time, one-on-one telephone due diligence sessions and informational email communications may be considered upon the Government’s review of the SSN responses, should the Government deem them necessary to obtain sufficient level of knowledge required for the completion of the market research. It will be the Government decision if one-on-one is needed and who with. If you submit an SSN it doesn’t mean a one-on-one is mandatory. (Government Discretion) If one-on-one is needed the Government will contact you to setup meeting.

PLEASE NOTE THAT THIS IS NOT A REQUEST FOR PROPOSAL, NO SOLICITATION EXISTS AT THIS TIME.

CERC services consist of improving community engagement surrounding risk awareness by leveraging behavioral science to improve risk communications and increasing flood risk understanding and ways to reduce it. The RMD is also focused on risk reduction activities, and empowering partners and stakeholders to own more risk communications and risk reduction activities.

Successful CERC support will advance the Agency’s objectives of catalyzing investments that reduce risk and closing the insurance gap. The upcoming contract will aim to improve RMD’s programs stakeholder experience by:

· Delivering targeted messages in plain language that raise risk awareness and drive mitigation investment to increase resilience and reduce financial loss;

· Leveraging behavioral science concepts and resources to effectively communicate and engage with stakeholders on risk education and risk reduction;

· Unifying Risk MAP, RMD, and other FIMA messaging to encourage pre-disaster mitigation actions and post-disaster decision making, including mitigation planning, the adoption of higher building codes, and other risk reduction activities;

· Delivering on strategies to increase comprehensive risk awareness and cultivate high value partnerships to advance RMD objectives and empower our partners;

· Collaborating with Federal Insurance and Mitigation Directorate to ensure our customers hear a unified voice, and identify opportunities to leverage RMD communications supporting the closing of the insurance gap;

· Creating and meeting public demands for risk education and risk reduction; and

· Effectively identifying and replicating best practices, shared resources, and products across the ten FEMA Regions.

The requirement will be within the North American Industry Classification System (NAICS) code, 541611 – Administrative Management and General Management Consulting Services. The small business size standard for this NAICS Code is $15.0M.

Responses should provide the following information:

A. Company Information (e.g. name, business address, point of contact, telephone number, e-mail address,). Also include DUNS Number or CAGE Code; Capability Statement;

B. Summarization of projects showing capabilities and past performance in the applicable areas and list relevant projects.

C. Statement of current business size status (ie: HUBZone small business concern, service-disabled veteran-owned small business firm, 8(a) contractor, woman-owned small business, small business, or large business concern). Also, business size in relation to the NAICS code size standards assigned to this acquisition.

D. Responses to the following question(s):

1. Discuss the value added and risks posed if mapping specific communications are provided by PTS as opposed to CERC.

2. CERC services require a standardized approach to delivering support and executing effective engagement and communications while allowing for Regional office tailoring and nuances. It also requires effective coordination to leverage lessons learned in various offices that can be implemented across the country. What recommendations do you have for scope performance requirements outcomes/results that could be incorporated into the PWS, or provided as supporting solicitation information, related to practices and structures that can be used to manage standardized support across this geographic dispersion, taking into account these considerations?

3. After a review of the draft PWS, do you have any overarching comments or concerns about the information that is being provided? What information, if any, is needed to clarify the Tasks or background information? Are there any missing scope elements that you would deem necessary to administer a successful CERC contract? What, if any, additional information do you need from the Government as part of the PWS or document library to fully understand the scope and scale of a potential transition?

4. What recommendations do you propose for performance standards and corresponding metrics have worked well for you previously as part of contract performance management/quality assurance? What, in your opinion, was/were the most effective standard(s) and metric(s) in achieving the ultimate outcomes desired from the Government?

Submission requirements:

1. Page limit – Fifteen (15) pages, 8 ½ x 11 pages

2. 1-inch margins (top, bottom, and sides)

3. Times New Roman font – 12 point font

4. Page limitation does not include: 1 cover page or 1 letter of introduction

5. Do not include promotional materials

6. Any proprietary information should be clearly marked.

Questions pertaining to this SSN are due to the Contracting Officer, barry.taylor@fema.dhs.gov not later than 2:00 PM (EST) on January 17, 2019. The subject line of the email shall contain the following: Questions for Sources Sought Notice – CERC Services.

Only electronic submissions will be accepted and are due to the Contracting Officer, barry.taylor@fema.dhs.gov not later than 2:00 PM (EST) on Tuesday, January 22, 2019. The subject line of the email shall contain the following: Response to Sources Sought Notice – CERC Services.