BioWatch SOW_Updated 11102026_Clean.pdf

Department of Homeland Security (DHS)

November 2026 1

Federal Emergency Management Agency (FEMA)

DEPARTMENT OF HOMELAND SECURITY (DHS)

STATEMENT OF WORK (SOW)

BIOWATCH PROGRAM FIELD OPERATIONS

PROCUREMENT SENSITIVE INFORMATION

This document contains non-public information intended for use on a need-to-know basis within FEMA only.

Please protect this document as procurement sensitive and handle accordingly.

DEPARTMENT OF HOMELAND SECURITY (DHS)

DHS Statement of Work (SOW)

Learn more at fema.gov November 2026

Statement of Work (SOW) DHS FEMA CBRN/BioWatch Field Operations

1.0 GENERAL

The BioWatch program (BioWatch) is a federally managed, locally operated biodetection capability designed to detect intentionally released select aerosolized biological agents in over 30 metropolitan areas across the U.S.

BioWatch field operations teams operate daily in over 30 jurisdictions throughout the Continental U.S.

(CONUS) and provide surge support during special events, including National Special Security Events (NSSEs).

1.1 BACKGROUND

The Department of Homeland Security (DHS) established BioWatch in 2005 by deploying an air monitoring capability in metropolitan areas, known as jurisdictions, across the U.S. This capability includes BioWatch field operations teams collecting air filter samples from static portable sampling unit (PSU) arrays and transport of those filters to local laboratories daily where they are analyzed for the presence of specific biological agents. In addition to daily sample collection and analysis, BioWatch partners with state/local jurisdictional stakeholders to enhance public health preparedness through relationship building, planning, and exercising biological incident response capabilities. When a detection occurs, state/local public health preparedness and response agencies work with federal, state, and local partners to determine if the detection is a threat to public health and/or is a law enforcement concern. Field operations teams also provide surge support when needed during special events or when otherwise needed.

1.2 SCOPE

The Contractor shall provide project management and daily BioWatch field operations, in part, least 30 CONUS jurisdictions. Services include cleaning, loading, installing, collecting, transporting, tracking, maintaining, operating, and delivering FHAs with samples; operating, maintaining, calibrating, securing, and siting Portable Sampling Units (PSUs); maintaining chain of custody, required records, equipment, consumables, and Government-furnished property; and ensuring personnel are trained, qualified, and available to support uninterrupted 24/7/365 operations. The Contractor shall also provide required plans, reports, inventories, metrics, and other deliverables; maintain continuity-of-operations and transition plans; and coordinate with the Government through the Contracting Officer’s Representative (COR).

The Contractor shall provide special-event and surge support, including deploying, operating, maintaining, and demobilization of additional collector units; increasing collection frequency; and supplying surge personnel to supported jurisdictions, as directed by the COR. When authorized, the Contractor shall support the evaluation, installation, integration, and operational assessment of next-generation biodetection technologies and equipment. All work shall comply with applicable BioWatch procedures, quality requirements, security and information-protection requirements, and Government direction.

1.3 OBJECTIVES

The primary objectives of the DHS/FEMA/CBRN BioWatch Field Operations contract will be divided among the following four tasks:

• Project management (Task 1)

• Conduct field operations (Task 2)

• Support special event activities and surge support (Task 3)

• Support technology upgrades and integration (Task 4)

1.3 CONTRACT TYPE

TBD

1.4 APPLICABLE DOCUMENTS

1.4.1 COMPLIANCE DOCUMENTS:

The following documents provide specifications, standards, or guidelines that must be complied with to meet the requirements of this task order:

1. BioWatch Field Operations Standard Operating Procedure (SOP)

2. BioWatch Field Operations Quality Assurance Program Plan (QAPP)

3. Sample Tracking Tool (STT) User Manual

4. Other applicable guidance documents outlined on the Field Operations Master Document List (MDL)

5. DHS Management Directive 11042.1 Safeguarding Sensitive but Unclassified (For Official Use Only)

Information

6. DHS Instruction 121-01-014 Access to “For Official Use Only” (FOUO) Information by the Private Sector, Foreign Governments, International Organizations, and Foreign Non-Governmental Individuals

1.4.2 PERFORMANCE REQUIREMENTS SUMMARY:

A Performance Requirements Summary (PRS) is described in Section 10.0 and is a requirement for this SOW.

The PRS plays an integral role in the administration of each task. In addition to any applicable inspection clauses or other related terms and conditions contained in the contract, the PRS shall serve as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR).

Evaluation of the Contractor’s overall performance shall be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR. The PRS constitutes a material aspect of the contract and will not be changed or otherwise modified without prior written approval of the Contracting Officer (CO).

2.0 SPECIFIC TASKS AND REQUIREMENTS

2.1 TASK 1: PROJECT MANAGEMENT (Labor)

The contractor shall provide local oversight and administrative management of all BioWatch biodetection activities conducted by each field operator team.

2.1.1 THE CONTRACTOR SHALL (INCLUDING BUT NOT LIMITED TO):

• Oversee activities for each local field team to verify all requirements are adhered to and meet mission needs.

• Ensure all staff are properly trained in accordance with the program’s field operations SOP, QAPP, and other documents listed in Field Operations MDL.

• Ensure all field teams have the necessary equipment, consumables, resources, and access requirements to perform field operations, to include Memorandum of Understanding (MOU) or Memorandum of Agreement (MOA), as applicable.

• Attend at least monthly meetings with the program to discuss field operations status and goals, or as otherwise requested.

• Submit monthly status reports and all other deliverables to the program, as defined in Section 4.0.

2.1.2 THE REQUESTING AGENCY, OR IT’S CONTRACTORS SHALL:

• Provide and maintain up-to-date versions of all essential program documentation, including the Field Operations SOP, QAPP, training modules, and other technical guidelines listed in Field Operations MDL.

• Review, provide feedback, and formally approve or disapprove all contractor-submitted deliverables (e.g., Monthly Status Reports).

• Provide timely clarification, technical interpretation, and guidance on program SOPs and QAPP requirements upon written request from the contractor.

• Host and facilitate recurring monthly program meetings (or ad-hoc sessions as required) to review operational status, safety stock levels, and jurisdictional challenges.

2.1.3 DELIVERABLES:

• Monthly Status Reports (MSR): The Contractor Project Manager (PM) shall provide a monthly progress report as outlined in Section 5.9.1 to the CO and COR via electronic mail.

• Monthly Program Metrics: The PM shall provide a monthly report as outlined in Section 5.9.2 to the COR and COR via electronic mail; actual metrics will be defined by the program and may change with program needs.

• Interim Performance Review (IPR): The PM will provide 2 performance reviews to the BioWatch Program at the midterm and end of each period of performance.

• Draft and Final Project Plan: The PM shall provide the draft and final versions as outlined in Section 5.7.

• All other deliverables as outlined in Section 4.0.

2.2 TASK 2: FIELD OPERATIONS (Labor and Materials)

The contractor shall provide daily field operations, install Filter Holder Assemblies (FHAs) with unexposed filter, collect FHAs with exposed filter, transport the FHAs to the laboratory sample collection, transport, and equipment siting services across all assigned jurisdictional sites.

2.2.1 THE CONTRACTOR SHALL (INCLUDING BUT NOT LIMITED TO):

• Maintain office and storage space as outlined in Field Operations MDL

• Support jurisdictional BioWatch Actionable Result (BAR) preparedness and response activities o Participate in jurisdictional exercises o Participate in post-detection jurisdiction and federal coordination calls at the jurisdictional

• Portable Sampling Unit (PSU) placement o Aid the program office and the BioWatch Advisory Committee (BAC) in PSU placement in accordance with program recommendations.

o Aid the program in establishing power sources for PSU placement.

o Aid the program in establishing memorandums of agreement (MOAs) with establishments that may need to be put in place.

o Ensure all PSUs are secure.

• Portable Sampling Unit (PSU) Maintenance o Perform unscheduled and quarterly maintenance on PSUs as outlined in the BioWatch

Field Operations SOP:

PSU calibrations PSU leak flow checks PSU functional checks Other maintenance as needed

• Daily Field Operations o Perform daily field operations as outlined in the BioWatch Field Operations SOP:

Filter Holder Assembly (FHA) Cleaning Filter loading FHA Installation FHA Collection Sample lab delivery

• Maintain Chain of Custody (CoC) o Maintain tracking and records for all operational samples in accordance with protocols and system of record identified in Field Operations MDL

• Resource and Inventory Management o Maintain an active inventory and status log of supplies in accordance with BioWatch protocols outlined in Field Operations MDL o Store, secure, and account for all parts and spare equipment in accordance with

BioWatch protocols outlined in Field Operations MDL o Account for and handle all designated Government Furnished Material (GFM) as directed in Field Operations MDL o Proactively research and recommend technologies or operational processes to improve quality, safety, and reliability, or to reduce program costs.

2.2.2 THE REQUESTING AGENCY, OR ITS CONTRACTORS SHALL:

• Provide the exact locations of all designated collector sites and laboratory delivery points upon contract award.

• Review and provide formal approval/disapproval for all proposed collector relocations and network collection route adjustments submitted by the contractor in accordance with protocols identified in Field Operations MDL.

• Provide the software licenses, updates, and program guidance required.

• Evaluate contractor-submitted value engineering change proposals or technical alterations, issuing formal written contract modifications prior to any implementation.

• Coordinate with and supply the contractor with the necessary repairable and consumable materials required to support field operations as identified in Field Operations MDL.

2.2.3 DELIVERABLES

• Monthly Equipment and Consumable Inventory: The PM shall provide a monthly report as outlined in

Section 5.9.3 to the CO and COR via electronic mail.

2.3 TASK 3: SPECIAL EVENT and SURGE SUPPORT (Labor)

The contractor shall execute deployment, operations, maintenance, and demobilization of additional collector units for designated special events, as well as temporary operational escalation (surge support) as directed.

2.3.1 THE CONTRACTOR SHALL (INCLUDING BUT NOT LIMITED TO):

• Field Operations support during special events in jurisdictions where the contractor is already executing field operations.

o Deploy and place additional collector units within 24 hours of receiving the equipment from DHS.

o Operate, calibrate, and maintain event-specific collectors.

o Execute field operations for daily and special event operations for the duration of the monitoring period.

o Remove all event-specific collectors, pack, and prepare them for shipment or storage within 48 hours of receiving demobilization instructions from the COR or a COR designee per the CORs approval.

• Surge Support Execution o Supplement operations to accommodate additional collections (i.e., twice-a-day sample collection) within 24 hours of receiving an operational directive from the COR.

o Provide surge personnel to jurisdictions where the contractor is not already executing field operations

(i.e., jurisdictions where field operations are performed as part of a cooperative agreement between BioWatch and a state/local entity) as needed.

o Maintain surged posture for the duration of the monitoring period as specified in the COR directive.

2.3.2 THE REQUESTING AGENCY, OR ITS CONTRACTORS SHALL:

• Provide the contractor with the necessary equipment and shipping instructions required for special event deployment.

• Issue formal written notification and operational guidance (via the COR) to initiate special event tasks or activate/deactivate network-wide surge support.

• Manage national program planning based on the following local workload estimates per period of performance:

o Special Events: Up to two (2) events, each lasting up to two (2) weeks in duration.

o Surge Requirements: Up to two (2) surges, each lasting up to two (2) weeks in duration.

2.3.3 DELIVERABLES:

• Post-Event Logistics Report: Shipping receipts, tracking numbers, or facility storage intake forms submitted within forty-eight (48) hours of receiving demobilization instructions, verifying the safe return, shipment, or storage of all event units.

2.4 TASK 4: TECHNOLOGY UPGRADES AND INTEGRATION (Optional Task) The contractor shall support the evaluation, installation, and integration of next generation biodetection technologies, equipment, and sampling techniques within their assigned jurisdiction as directed by the program office.

2.4.1 THE CONTRACTOR SHALL (INCLUDING BUT NOT LIMITED TO):

• Technology assessments and field evaluations o Host pilot evaluations of new sampling units, collection media, and analytical technologies at designated field sites.

o Gather, analyze, and document operational performance data (e.g., battery life, flow rate stability, ease of use, environmental durability) of pilot equipment during field trials.

o Provide structured technical feedback, operational assessments, and implementation recommendations regarding the feasibility of scaling the evaluated technologies.

• Technology Integration and Implementation o Install, configure, and calibrate newly approved technology items and auxiliary equipment at designated collector sites in accordance with technical manuals and BioWatch Program directives.

o Ensure all field operators receive proper technical training and achieve required certifications prior to operating newly deployed field equipment.

2.4.2 THE REQUESTING AGENCY, OR ITS CONTRACTORS SHALL:

Issue formal operational directives via the COR to initiate, modify, or terminate pilot assessments or permanent technology rollouts.

2.4.3 DELIVERABLES:

• Assessment Report: A comprehensive summary detailing the operational performance, field reliability, and operator feedback of evaluated equipment, submitted to the COR upon the conclusion of any pilot program.

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor shall provide personnel to perform all requirements in this SOW.

3.1.1 TECHNICAL REQUIREMENTS PERSONNEL

Contractor personnel will sign a DHS Non-Disclosure Agreement (NDA) to carry out this contract. Contractor personnel will require access to government, contractor, and private facilities in the performance of this contract. Contractor personnel will need access to sensitive DHS information to correctly price this contract.

3.1.2 QUALIFIED PERSONNEL PERFORMING SAMPLE COLLECTION AND TRANSPORT MUST:

1. Receive proper training to adhere to all government statues, policies, and procedures including all applicable security requirements.

2. Possess a valid U.S. driver’s license.

3. Be able to safely lift fifty pounds (OSH Act: Section 5(a)(1) limit is 51 pounds).

3.2 KEY PERSONNEL

Before replacing any individual designated as Key by the Government, the Contractor shall notify the CO and the COR no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced, unless otherwise approved by the CO. The Contractor shall not replace Key Contractor personnel without approval from the CO. The following Contractor personnel are designated as Key for this requirement. Note: The Government may designate additional Contractor personnel as Key at the time of award. Key personnel shall not be assigned by the Contractor to more than one key position for this requirement.

• Project Manager

3.2.1 PROJECT MANAGER

The Contractor shall provide a PM who is responsible for all Contractor work under this SOW. The PM shall be a single point of contact for the CO and the COR. The name of the PM, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the PM, shall be provided to the Government as part of the Contractor's proposal. The PM is further designated as Key by the Government. During any absence of the PM, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this task order. The PM and all designated alternates shall be able to read, write, speak, and understand English. Additionally, the Contractor shall not replace the PM without prior approval from the CO.

• Project Management Professional (PMP) certification is recommended for this position.

• The PM shall be available to the COR via telephone between the hours of 0900 and 1700 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within 24 hours of notification.

3.3 EMPLOYEE CONDUCT

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when performing DHS duties or visiting or working at Government facilities. The PM shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.4 REMOVAL OF EMPLOYEES FOR MISCONDUCT OR SECURITY REASONSE

The Government may, at its sole discretion (via the CO), direct the Contractor to remove any Contractor employee from performing DHS duties or when visiting DHS facilities for misconduct or security reasons.

Removal does not relieve the Contractor of the responsibility to continue providing the contract services. The CO will provide the Contractor with a written explanation to support any request to remove an employee.

3.5 CONTINUITY OF SUPPORT

The contractor shall maintain the required level of operational support at all times to ensure the uninterrupted execution of the 24/7/365 BioWatch Field Operations mission. Outside of documented extenuating circumstances (e.g., extreme weather, civil unrest, or localized safety threats), the contractor shall execute all daily field tasks without exception and maintain a pool of qualified personnel to provide immediate mission support.

In the event of an unavoidable disruption, the contractor shall notify the COR via electronic mail identifying the issue and detailing the cause and the mitigation steps being taken. If the contractor fails to meet daily mission requirements or provide a timely mitigation strategy, the contractor shall immediately execute corrective actions to secure outstanding samples and submit a formal recovery plan to the COR within twenty-four (24) hours outlining long-term preventative measures.

3.6 EMPLOYEE IDENTIFICATION

Contractor employees visiting government facilities, laboratory sites, or field collector locations shall wear an identification badge that, at a minimum, displays the Contractor’s full name, the employee’s photo, and badge expiration date. All Contractor personnel shall explicitly identify themselves as contractors when their status is not readily apparent (including in meetings, when answering Government telephones, and in all email correspondence) and shall always display their government-issued identification badge in plain view above the waist while performing official duties.

3.7 SITE ACCESS

Contractor employees shall strictly comply with all applicable Federal, State, and Local identification and badging requirements necessary to secure authorized access to local field sites.

4.0 DELIVERABLES

ITEM SOW

REFERENCE

DELIVERABLE / EVENT DUE BY DISTRIBUTION

1 2.1. Monthly Status Report 5th day of each month CO, COR

2 2.1 Monthly Program Metrics Report

5th day of each month CO, COR

3 2.1 Monthly equipment and consumable inventory

5th day of each month CO, COR

4 2.1 Interim Performance Review Period of Performance midpoint and end

CO, COR, BioWatch

DFO

5 2.3 Post-Event Logistics Report Within 48 hours of receiving demobilization instructions

CO, COR

6 2.4 Assessment Report At conclusion of any pilot program

CO, COR

7 5.6 Post Award Conference No later than 10 days after award

CO, COR

8 5.7 Draft Project Plan Due at Post Award Conference

COR

9 5.7 Final Project Plan No later than 45 days after Post Award Conference

COR

10 5.8 Business Continuity Plan No later than 30 business days after date of award; annually thereafter

COR

11 5.12 Transition Plan 120 days after Contract Award, Update 90 days before end of Contract

COR

5.0 Other Applicable Conditions

5.1 SECURITY

The Contract requires access to unclassified, but security sensitive, information under this SOW. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination. All personnel working within the contract shall pass a background check, and all personnel shall sign a non-disclosure agreement (NDA) with the Contractor that meets or exceeds the requirements of a DHS NDA.

Contractor staff requiring access to government information technology systems are subject to additional DHS security screening via the Homeland Security Information Network (HSIN). Note: Non-U.S. Citizens are required to go through higher scrutiny. If not cleared for work, they cannot work on BioWatch, and the government will not reimburse the contractor for any costs related to that person’s activities.

5.2 PERIOD of PERFORMANCE (POP)

This contract will be structured as a one-year base period with four one-year option periods.

Base Period 12 months Option Period One 12 months Option Period Two 12 months Option Period Three 12 months Option Period Four 12 months

5.3 PLACE of PERFORMANCE

The primary place of performance will be the Contractor’s location. Additional details will be provided upon submission of a signed NDA and in accordance with Field Operations guidance documents.

5.4 HOURS of OPERATION

Personnel will work hours to allow the collection and delivery of samples to the BioWatch laboratory at the agreed time(s). Sample collections run daily (365 days a year) to include weekends and holidays.

5.5 TRAVEL and OTHER DIRECT COSTS (ODC)

5.5.1 TRAVEL

Contractor travel may be required to support contract and maintain continuity of operations. Travel required and approved by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulation (FTR). The Contractor shall obtain COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event.

5.5.2 OTHER DIRECT COSTS (ODC)

Other Direct Costs (ODCs), meaning expenses directly attributable to contract performance that are not categorized as labor, materials, or travel, may be reimbursed when they are necessary to fulfill contract requirements, allowable, and approved by the COR before the costs are incurred.

• ODC reimbursement requests must include the purpose of the proposed purchase and detailed cost breakdown of the proposed expenditure.

• ODC invoice submission must also include the purpose of the purchase, a detailed cost breakdown, and receipt of purchase.

5.6 POST AWARD CONFERENCE

The Contractor shall attend a Post Award Conference with the CO and the COR no later than 10 business days after the date of award. This conference will be arranged by the COR. The Post Award Conference will address technical and contracting objectives of this contract and review the Contractor's draft project plan. DHS will host this meeting via a teleconference.

5.7 PROJECT PLAN

The contractor shall provide a draft Project Plan to the COR at the Post-Award Conference for Government review and comment. The draft plan must explicitly include a detailed work plan which outlines operational strategies and logistical planning for all collection routes, laboratory transport procedures and collection schedules, and associated contingency routes. Following the receipt of Government feedback, the Contractor shall refine and submit a comprehensive final Project Plan to the COR no later than forty-five (45) business days after the Post-Award Conference.

5.8 BUSINESS CONTINUITY PLAN

The Contractor shall prepare and submit a Business Continuity Plan (BCP) to the Government. The BCP Plan is due 30 business days after the date of award and will be updated on an annual basis. The BCP shall document Contractor plans and procedures to maintain support during an emergency, including natural disasters and acts of terrorism. The BCP, at a minimum, shall include the following:

• A description of the Contractor’s emergency management procedures and policy.

• A description of how the Contractor will account for their employees during an emergency.

• How the Contractor will communicate with the Government during emergencies.

• A list of primary and alternate Contractor points of contact, each with primary and alternate:

o Telephone numbers o E-mail addresses

5.8.1 BCP ACTIVATION:

Individual BCPs shall be activated immediately after determining that an emergency has occurred, shall be operational within 12 hours of activation or as directed by the Government, and shall be sustainable until the emergency is resolved and normal conditions are restored or the contract is terminated, whichever comes first.

In case of a life-threatening emergency, the COR shall immediately contact the Contractor PM to ascertain the status of any Contractor personnel. When any disruption of normal, daily operations occurs, the Contractor PM and the COR shall promptly open an effective means of communication and verify:

• Key points of contact (Government and contractor)

• Temporary work locations (e.g., alternate office spaces, telework, virtual offices, etc.)

• Means of communication available under the circumstances (e.g. email, webmail, telephone, FAX, courier, etc.).

• Essential Contractor work products expected to be continued, by priority

The Government and Contractor Project Manager shall make use of the resources and tools available to continue contracted functions to the maximum extent possible under emergency circumstances.

Contractors shall obtain approval from the CO prior to incurring costs over and above those allowed for under the terms of this contract. Regardless of contract type, and of work location, Contractors shall charge those hours accurately in accordance with the terms of this contract.

5.9 REPORTING REQUIREMENTS

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Windows and Microsoft Office Applications).

5.9.1 MONTHLY STATUS REPORT

The Project Manager shall provide a monthly progress report to the CO and COR via electronic mail using the mandatory BioWatch MSR template. This report shall include a comprehensive summary of all Contractor work performed, including a breakdown of labor hours by labor category, all direct costs by line item, an assessment of technical progress, and schedule status. Additionally, the MSR must include detailed personnel training reports (capturing completed training modules, active operator certifications, and upcoming qualification expirations), a summary of any travel conducted, and any Contractor concerns or recommendations for the reporting period.

5.9.2 MONTHLY PROGRAM METRICS REPORT

The PM shall provide a monthly program metrics report to the CO and COR via electronic mail using the Government provided template. This report shall include a quantitative summary of all localized jurisdictional performance data for the previous reporting period, including but not limited to: audit findings, CARs opened or closed, total missed FHA collections, total full time equivalent hours not used, burn rate of full time equivalent hours used, total successful FHA collections and installations, number of times sample delivery occurred outside agreed upon timeframe with accompanying context of delay, total operational run-times for all active PSUs, and a log of any missed collections or transit delays with accompanying justification. Additionally, the report must capture critical maintenance indicators, including PSU calibration frequencies, unscheduled repair actions, and a list of active, certified field operators servicing the jurisdiction.

5.9.3 MONTHLY EQUIPMENT AND CONSUMABLE INVENTORY

The PM shall provide a monthly equipment and consumable inventory report to the CO and COR via electronic mail using the Government provided template. The inventory will include all GFM and Contractor-held assets within the assigned jurisdiction(s). Specifically, the inventory must include a detailed line-item breakdown of deployed PSUs, and all stored parts and spare equipment, noting physical location, and operational readiness.

The report must also include a dedicated consumable supply ledger verifying that an active safety stock of at least three (3) months of on-hand consumables is being maintained, highlighting any supply-level recommendations or pending material acquisitions coordinated with the program office.

5.10 PROGRESS MEETINGS

The PM is responsible for keeping the COR informed about Contractor progress throughout the performance period of this contract and ensure Contractor activities align with DHS objectives. The Project Manager will meet with the CO and/or COR monthly, or upon request, to present deliverables, discuss progress, exchange information, and resolve emergent technical problems and issues.

5.11 INTELLECTUAL PROPERTY

DHS will provide DHS information, materials, and forms unique to DHS to the Contractor to support tasks under this SOW. Such DHS-provided information, materials, and forms shall remain the property of DHS, unless otherwise indicated in writing by DHS, and contractor will not distribute beyond the Contractor project performers without DHS' prior written permission. The Contractor PM and the DHS identified BioWatch COR serve as the Point of Contacts (POC).

5.12 TRANSITION PLAN

The Contractor shall develop, document, and monitor the execution of a transition plan to use transition tasks and materials to a new contractor, or to DHS in the event of a follow-on contract or task order.

• The plan will incorporate all required inventory, all services, and materials to fully perform the services under this contract.

• The plan will include a schedule of briefings, including dates and times and resources allotted, required to fully transition all material developed to the follow-on contractor for DHS, and will provide the names of individuals that will be responsible for fully briefing their follow-on counterparts.

• The plan is to ensure that the follow-on contractor, or DHS, will provide sufficient information and brief at least 30 days before the current expiration date of the contract, to provide adequate time for the new contractor to have personnel familiar with the requirements and in place on the turnover date.

• The Contractor shall plan for a 2-week transition period. The plan shall provide contact information for transitions individuals and their roles in the transition.

• The Contractor shall participate in transition meetings with the COR, program staff, and representatives of the successor contractor. The COR will review program materials and establish preparatory steps for an effective transition.

• The Government requires the Contractor to provide the transition plan 120 days after contract award and update 90 days prior to the end of the period of performance.

5.13 PROTECTION OF INFORMATION

This contract does not require the Contractor access to proprietary information. Contractor employees shall safeguard BioWatch program information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, Safeguarding Sensitive but Unclassified (FOUO) Information. If during the execution of the contract the Contractor personnel receive/review business or procurement sensitive information, the Contractor shall ensure that all personnel having access sign a non-disclosure agreement (DHS Form 11000-6).

5.14 SECTION 508 COMPLIANCE

Per the DHS Accessibility Requirements Tool, Section 508 requirements do not apply to the SOW deliverables. Per DHS Directive 139-05, official communications of the Government and, by inference, the

Contractor, shall conform to applicable accessibility standards. Guidance for accessibility testing of electronic documents is available at https://www.section508.gov/test/ documents.

6.0 GOVERNMENT TERMS AND CONDITIONS

BAC – BioWatch Advisory Committee BAR – BioWatch Actionable Result BCP – Business Continuity Plan CDC – Centers for Disease Control and Prevention CO – Contracting Officer COC – Chain of Custody CONUS – Continental United States COR – Contracting Officer’s Representative DHS - Department of Homeland Security FHA – Filter Holder Assembly FOUO – For Official Use Only FTR – Federal Travel Regulations GFE - Government Furnished Equipment GFI - Government Furnished Information GFM – Government Furnished Material GFP – Government Furnished Property HSIN – Homeland Security Information Network IPR – Interim Performance Review LH – Labor Hour MDL – Master Document List MOA – Memorandum of Agreement MOU – Memorandum of Understanding MSR – Monthly Status Report NDA - Non Disclosure Agreement NSSE – National Special Security Event ODC – Other Direct Cost POC – Point of Contact PoP – Period of Performance PM – Program Manager PRS – Performance Requirements Summary PSU – Portable Sampling Unit QAPP – Quality Assurance Program Plan SOW – Statement of Work SOP – Standard Operating Procedure https://www.section508.gov/test/

STT – Standard Tracking Tool TM – Technical Manager

7.0 GOVERNMENT FURNISHED RESOURCES

DHS will provide certain information, materials, and forms unique to DHS to the Contractor to support certain tasks under this SOW. Such DHS-provided information, materials, and forms remain the property of DHS, unless otherwise indicated in writing by DHS, and the Contractor will not distribute beyond the Contractor project performers without DHS' prior written permission.

DHS will provide Government furnished property (GFP) to the Contractor to perform field operations in each jurisdiction. This includes equipment and supplies associated with the daily collection/installation/maintenance of samples and equipment. The contractor shall maintain appropriate property management on the GFP. The Government will provide the complete inventory of GFP to the Contractor for work required under this contract upon award.

DHS will provide information and documentation to the Contractor relevant to performing field operations, including SOPs, best practices, program response guidance documents, and other applicable program policies.

8.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment, and services necessary to fulfill the requirements of this contract as outlined in Field Operations MDL.

9.0 GOVERNMENT ACCEPTANCE PERIOD

Once the Contractor submits a deliverable to the COR, the COR will have 10 business days to review:

• If deliverable is acceptable, the COR will notify the Contractor in writing

• If deliverable is not acceptable:

o The COR will provide the Contractor with documentation that provides reasons for non-acceptance o The Contractor will correct the deliverable and resubmit the deliverable within 10 business days to the COR per provided delivery instructions

10.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

The PRS establishes key elements of Contractor performance that represent “mission essential” service requirements, which are identified below. The “Performance Objective” column represents the standard against which Contractor performance will be measured in relation to accomplishment of the corresponding service output. The Quality Assurance Surveillance Plan details the methods, ratings, ratings definitions, the rating application and the results.

Service Output Performance Objective

1. Timeliness of Deliverables

The Contractor shall meet schedule requirements listed for deliverables in Section 4.0. At least 95% of deliverables with time requirements shall be delivered on time to obtain a favorable rating.

2. Quality of Deliverables The Contractor shall meet the required described content of the deliverable.

3. Completion of Deliverables in PoP

The Contractor shall complete 100% of deliverables in Section 4.0 prior to the end of each PoP. At least 99% of deliverables will be completed to obtain a favorable rating.

11.0 RELEASE OF PROGRAM INFORMATION

The contractor shall route all technical communication products (including reports, journal articles, presentations, and white papers) and public communication materials (including brochures and fliers) through their internal quality control and information review process prior to submission to DHS. Following the contractor’s internal clearance, the contractor shall submit all such products to the DHS COR for formal review and written approval. No technical or public communication products shall be released, presented, or distributed to any external audience, agency, or the public without prior written authorization from the DHS CO or COR.

12.0 POINTS OF CONTACT:

12.1 DHS POINTS OF CONTACT

12.1.1 CONTRACTING OFFICER:

Name

Phone Number e-mail

12.1.2 CONTRACTING SPECIALIST

Name

Phone Number e-mail

12.1.3 CONTRACTING OFFICER'S REPRESENTATIVE:

TBD

12.1.4 BIOWATCH PROGRAM OFFICE DIRECTOR OF FIELD OPERATIONS:

CDR Theresa Gallagher theresa.gallagher@fema.dhs.gov

DHS may change the individual designated as a POC upon notice to the Contractor of such change.

mailto:theresa.gallagher@fema.dhs.gov

1.4.2 PERFORMANCE REQUIREMENTS SUMMARY: