2.4.1_A0003_QuestionsandAnswers.xlsx
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- Attached to
- Solicitation: IHSC Teleradiology Services Federal contract opportunity
- Solicitation number
- 70CDCR21R0000005
- Issued by
- Immigration and Customs Enforcement
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Sheet1
| IHSC Teleradiology Solicitation Questions | |||||
| Document Title | Section | Page # | Question/Comment | Government Response | |
| PWS | What is the EHR vendor for integration with the PACS? | The vendor is the e-Clinical Works (eCW). | |||
| PWS | It appears as though all ICE facilities are using a cloud-based interface for the EHR. Will we integrate with a single, central EHR that has all of the data, or do some sites require individual integration with an on-site EHR? | There is one single EHR for all sites. No individual sites has an on-site separate EHR. | |||
| PWS | VI | Section VI, subsection m, specifies that any intellectual property created for use with this contract becomes the property of the federal government. Please clarify that features and fixes added to our existing systems will not become, or cause the system as a whole to become, the property of the federal government. We wish to retain its intellectual property, including any enhancements and fixes that may be added as a result of working with the government on this project or any other. | The vendor's system, as a whole, does not become property of the federal government. The the data (i.e. images and reports) will remain government property. | ||
| PWS | The proposal requires the contractor to provide and implement network connectivity between the site and the contractor’s cloud systems. Does each facility already have available a 1Gbps LAN that imaging equipment can use, or does the contract need to provide a LAN as well? | No, the Government does not have this equipment available. The Contractor will need to provide it. | |||
| PWS | C | 8 | Will the hand held units be used for dental x-rays? Which type of studies are the hand held units for? | No, they will not be used for dental x-rays. The term "hand-held units" has been clarified in the PWS. | |
| PWS | C | 2 | Which sites will be performing studies including "any body parts"? | All sites. | |
| PWS | C | 7 | Is there a requirment for X-ray tables at limited sites? If so, which sites require X-ray tables? | The requirement for an x-ray table has been removed. Please see updated PWS. | |
| 1.1.3_Appendix 1 - IHSC Facility Locations | Please confirm that there are 13 facilities for which contractor must install 13 x-ray machines. | Please see updated Appendix 1 - IHSC Facility Locations. The San Diego location has been removed. | |||
| 2.2.1_Attachment 1_Teleradiology PWS | iii. Network Connections/Interconnection Security Agreement (ISA) | 9 | What EHR does IHSC use? | The program is called e-Clinical Works (eCW). | |
| 2.2.1_Attachment 1_Teleradiology PWS | II. SCOPE OF WORK | 2 | Please confirm that radiologic technologists (RT) staffed at each IHSC location are provided by IHSC and that the contractor does not need to provide radiologic technologists. | Radiology technicians are staffed at each IHSC location and the contractor does not need to provide radiology technicans. | |
| 2.2.1_Attachment 1_Teleradiology PWS | a. Teleradiology Services | 4 | Do the radiologists need to be credentialed and privileged with IHSC? If so, please describe the process. | The Radiologists do not need to be credentialed and priviledged with IHSC. | |
| 2.2.1_Attachment 1_Teleradiology PWS | |||||
| viii. Comparison Requirement | 7 | Approximately how many studies annually require “Compare image/s received from outside the Contractor’s environment (uploaded into their system in DICOM format), to another image/s received from outside the Contractor’s environment (uploaded into the Contractor’s system in DICOM format)”? | The number of studies varies but is approximately 50 studies a year. | ||
| 2.2.1_Attachment 1_Teleradiology PWS | b. Teleradiology Equipment | 7 | Which sites require an x-ray table? | The requirement for an x-ray table has been removed. Please see updated PWS. | |
| 2.2.1_Attachment 1_Teleradiology PWS | b. Teleradiology Equipment | 8 | What are the requirements and specifications for this requirement on page 8 of the PWS “The Contractor shall also deliver and install one hand-held unit at each site.”? | All sites do not require a hand-held portable x-ray unit. Please see updated PWS. | |
| 2.2.1_Attachment 1_Teleradiology PWS | b. Teleradiology Equipment | 8 | Confirm that 13 sites require a hand-held portable x-ray unit? | All sites do not require a hand-held portable x-ray unit. Please see updated PWS. | |
| 2.2.1_Attachment 1_Teleradiology PWS | ii. Imaging Equipment Requirements | 8 | What brand eHR does IHSC utilize? | IHSC utilizes a program called e-Clinical Works (eCW). | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 13 | If IHSC wants contractor to send image files with 7 days notice, is a DICOM connection required between contractor and IHSC? If not, how does IHSC want to receive the DICOM images from contractor? | IHSC may request images in PDF format or DICOM format, depending on the use. | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 13 | Does IHSC desire that reports be transmitted back to IHSC via HL7 and automatically deposited into the eHR? | Yes, the reports should be transmitted back to IHSC via HL7 connector and automatically deposited into the eHR. | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 13 | Are you expecting the ORMs and ORUs to be using HL7 Version 3, as per PWS “Performance Requirements” Section B, bullet ‘x. Connectivity Support’? | Yes, per the PWS HL7 Version 3. | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 13 | There are 13 facilities. Will contractor have to perform 13 integrations with the eHR or is there one interface to the eHR that will send requests for x-rays and receive reports back from the contractor? | The Contractor will need to perform 1 integration with the eHR. | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 12 | As for the requirement to provide a link to the images, is the link supposed to be a URL link? | Please see updated PWS. The Contractor shall provide ready access. | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 12 | As for the requirement to provide a link to the images, What type of security access would the link provide? | The images will contain PII so should be maintained and transmitted in accordance with PWS and RFP security requirements. | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 12 | As for the requirement to provide a link to the images, How can we audit who’s behind the link? | There is no audit capability on access to images. The audit capability is the responsibility of IHSC. | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 12 | As for the requirement to provide a link to the images, For how long would the link be active? | Per the PWS, access to the images files shall be required for the duration of the contract period of performance. | |
| 2.2.1_Attachment 1_Teleradiology PWS | viii. Image Storage and Integration | 12 | As for the requirement to provide a link to the images, how would the link be communicated between the Contractor’s system and the Client’s system? | Please see updated PWS. The Contractor shall provide ready access as they are capable. | |
| 2.2.1_Attachment 1_Teleradiology PWS | III. OBJECTIVE | 3 | Is an 1-844 toll-free number acceptable for 24/7/365 technical support? | Please see updated PWS. An 844 toll free number is acceptable. | |
| 2.2.1_70CDCR21R00000005_RFP | H.2.9 INFORMATION TECHNOLOGY SECURITY TRAINING AND OVERSIGHT | 20 | On average, how long will it take for contractor personnel to receive “ICE issued/provisioned Personal Identity Verification (PIV) card.”? | The contractor will not need an ICE issued/provisioned Personal Identify Verification (PIV) card at this time. PIVs are only required for access to a DHS ICE IT system access or using a DHS/ICE computer. | |
| 2.2.1_70CDCR21R00000005_RFP | FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders – Commercial Items (JAN 2021) | 30 | On page 30 of the RFP, does the box for FAR 52.219-27 Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (MAR 2020) need to be checked? | Please see updated RFP (track changes and conformed). The clause is now checked. | |
| 2.2.1_Attachment 2 - Schedule B | Transition Costs Per Location | C8 | In Attachment 2 – Schedule B, Excel cell C8 “Transition Costs Per Location” shows 12 for Estimated Quantity Per Task Order. Should this be 13? If not, why only 12 instead of 13? | Please see updated Appendix 1 - IHSC Facility Locations. The San Diego location has been removed. | |
| 2.2.1_70CDCR21R00000005_RFP | K.2 PROVISIONS INCORPORATED IN FULL TEXT | 1, 51 | Page 1 of the RFP box 10 says this RFP is for NAICS code 621512, but page 51 says the NAICS code is 561612. Please confirm which NAICS code is applicable for this RFP. | Please see updated RFP. The NAICS code is 621512. The size standard is also updated. | |
| 2.2.1_70CDCR21R00000005_RFP | L.4 PROPOSAL SUBMISSION INSTRUCTIONS | 63 | Do cover pages, table of contents and divider pages count towards the total page count of each section? | No. Please see udpated RFP. | |
| 2.2.1_70CDCR21R00000005_RFP | L.4 PROPOSAL SUBMISSION INSTRUCTIONS | 63,71 | Under the Page Limit section on page 63, Factor 5 Page Limit says "See Factor 1", which says 13 pages maximum, however on page 71 it says 10 page maximum for Past Performance. Please confirm if Volume III: PAST PERFORMANCE (Factor 5) is 10 pages or 13 pages maximum. | Please see updated RFP. The page maximum is 13 pages. | |
| 2.2.1_70CDCR21R00000005_RFP | Volume III: PAST PERFORMANCE (Factor 5) | 71 | Confirm that Past Performance Questionnaires for each contract do not count toward the page limit for Volume III: PAST PERFORMANCE (Factor 5). | Please see Section L. The offeror is not responsible for submitting Past Performance Questionnaires. | |
| Given the fact that no current SBA (SVOB/SDVOB) organization provides all of the entities requested in this SAM.GOV requirement…What will be the governing technical requirements placed on contracting initiatives with the Federal qualified Vendors offering Teleradiology, acquisition, movement, cybersecurity and storage of medical images along with the physical structure/imaging equipment and professional overreads provided. | All requirements are listed in the Performance Work Statement. | ||||
| The National Teleradiology Project Office, VAHS, Central Office has a sources sought requirement currently active addressing a teleradiology initiative including back-up PACS requirement for implementation with the VA HealthCare System. How will this Homeland Security request for information on National teleradiology implementation interface with the VAHS initiative? | This requirement is separate from any other agencies requirements and will not interface with any systems not specified in the PWS. | ||||
| Will these two programs operate independently? | Yes, the services provided under this solicitation are separate from VAHS. | ||||
| What technical system contract requirements (DIN-PACS4/DLA/DHA) will be required to be approved for qualified vendor acceptance. | The technical system contract requirements are listed in the PWS. |
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