70B06C22Q00000120 Attachment B- Statement of Work.pdf

Department of Homeland Security

Customs & Border Protection (CBP)

Attachment B- Statement of Work

Berla Vehicle Forensic Kit Acquisition, License Renewals, and

Training

1. Background:

U.S. Customs and Border Protection (CBP), Operations Support (OS), Laboratories and Scientific

Services (LSS) is responsible for providing digital imaging and analytical services to CBP officers and agents, as well as other law enforcement personnel, as needed. The digital forensic capabilities within the Laboratories and Scientific Services (LSS) have grown significantly to address CBP’s increasing need for digital forensic analysis, training, and technical reach back. Criminal activities and other matters related to CBP enforcement are becoming digitally based, whether it be cybercrime;

digital "pocket trash;" vehicular, airplane, and vessel-derived data; or simple cellphone activity. For more than 10 years the LSS digital forensic staff has been working closely with CBP components providing various digital forensic services with each office receiving digital forensic services in the areas of technical training, procurement, technical field support, guidance, and advanced forensic analysis for actionable intelligence, enforcement, and prosecution purposes.

LSS trained and authorized Digital Forensics personnel perform digital imaging and analysis on vehicle info-tainment systems. CBP personnel utilize tools from Berla to extract and anaylze data stored within vehicle systems. The software requires an annual licence renewals to sustain continued functionality.

2. Scope:

This Statement of Work (SOW) defines the requirement of the contractor to provide Berla licence renewals and new equipment (equivalent to existing CBP inventory) to satisfy CBP’s digital forensic mission needs. It is the government’s intent to develop a 5-year Indefinite Delivery, Indefinite

Quantity (IDIQ) contract to acquire Berla licence renewals and acquire new/replacement software & hardware as neccessitated by CBP’s ongoing digital forensic mission needs.

3. Acquisition Requirements:

CBP’s requirements fall into 3 categories to support acquisitons: 3.1 license renewals, 3.2 new equipement, and 3.3 training. Those requirements are as follows:

3.1 License Renewals:

No license renewals shall result in any reduction/degredation of capabilities, accessess or privleges previously available through Berla software during the prior licensed period.

All licenses provided to CBP shall possess a unique license number/identifier that can be referenced by both CBP and the contractor for future renewals and any requisite maintenance. Upon ordering a license renewal, CBP will identify the license it is seeking to renew by the unique license number/identifier for the contractor. License renewals shall have a 12-month term of use as a minimum and be delivered in accordance with Section 4.

All licenses shall include software updates, new cables/adaptors, and software/equipment maintenance. Software/equipment maintenance shall support failure free operation of all tools, accessories and peripherals. Any additional features/capabilities granted through updates to software, that require additional hardware or physical perpherals, shall be included as part of the license renewal delivery.

3.2 New Equipment:

The contractor shall provide Berla iVe Vehicle Forensic Kits to CBP. The Berla iVe Vehicle Forensic

Kits shall afford digital forensic analysts the ability to identify, acquire and analyze critical information stored within vehicle systems. This extraction shall include geo-positioning data (ie. navigation history, recent destinations, & favorite locations), call logs, contact lists, SMS messages, emails, pictures, videos and social media feeds. The solution shall include a hardware kit comprised of specialized cables, devices interface boards and requisite power sources that shall support connection to vehicles systems and extract data. Each kit shall include a license with a minimum 12-month term of use (which shall not start until activiated for use), including software updates.

Additionally, the acquisition of new kits shall include a warranty period of 12 months for both software and hardware. During the warranty period, the contractor shall provide new and/or replacement cables/readers when it is determined that cables/readers are defective; the warranty period shall include any requisite software updates at no additional cost to the government. The contractor shall ship the kits to the address identified in Section 4 (unless directed otherwise by the COR).

3.3 Training:

The contractor shall provide a five-day in-person course on the full spectrum of vehicle system forensics. The contractor shall facilitate the space, equipment, and vehicles for training. Training shall provide trainees with the necessary skills to identify, acquire, and analyze data from vehicle systems.

The course shall provide a basic understanding of the iVe Ecosystem of tools and vehicle data, and include practical exercises in vehicle system removal, acquisition methodology, and scenario-based analysis. Upon successful completion of this course, the contractor shall provide formal certificates.

4. Deliverables and Delivery Schedule:

4.1 Delivery:

CONUS equipment delivery shall be Free On Board (FOB) Destination. Deliveries shall be 30 days after receipt of Delivery Order or as specified in the Delivery Order and/or after final delivery of any previous orders. Additionally, Delivery Orders placed by CBP throughout the performance of this contract shall have mutually agreed upon delivery schedules and locations prior to order placement.

4.2 Delivery Schedule:

At the time of award of any purchase orders against the contract, CBP will provide a delivery schedule that the contractor shall satisfy. The delivery schedule will reference the sought items outlined in section 3, identify the quantity of items to be delivered and the delivery schedule/date.

4.3 Electronic Delivery

Electronic delivery of the software and consolidated license keys is acceptable in lieu of a physical shipment of media. Electronic delivery shall include both a software download link and a file consisting of all the consolidated license numbers. The list of delivered consolidated license numbers shall be transmitted to the COR no later than thirty days after contract award. Electronic delivery of a file consisting of all the consolidated licenses shall be sent to the following email addresses:

WILLIAM.J.ABAUNZA@cbp.dhs.gov and JORGE.A.RIVERA-SEGARRA@cbp.dhs.gov. Electronic delivery of consolidated licenses shall be made in accordance with the delivery schedule.

4.4 Physical Delivery

Unless directed to otherwise, any items physically delivered for this contract, shall be shipped to the following address:

U. S. Customs and Border Protection, LSS-Ashburn Lab

22001 Loudon County Parkway

C2 Building 1st Floor

MAIL STOP 1259

Ashburn, VA 20147

Phone Number: 202-322-2274

Attn: William Abaunza

5. Security:

The security classification for this equipment is “Law Enforcement Sensitive” (LES) due to the mission critical criminal investigations and intelligence operations that utilize this software.

6. Special Considerations:

6.1 Changes to the SOW:

No changes to this SOW or cost increases shall be incurred without written prior approval of the

Contracting Officer as coordinated by the COR. Any changes or cost increases shall not take effect until the Contracting Officer executes a written modification.

6.2 Points of Contact:

Program POC:

Name: Melanie Glass

Department of Homeland Security

CBP, OS-Laboratories and Scientific Services

1331 Pennsylvania Avenue, NW

Washington, DC 20229

202-527-3696 (voice)

Email: Melanie.A.Glass@cbp.dhs.gov

Technical POC:

mailto:WILLIAM.J.ABAUNZA@cbp.dhs.gov mailto:JORGE.A.RIVERA-SEGARRA@cbp.dhs.gov

Department of Homeland Security

U.S. Customs and Border Protection LSS INTERDICT Science Center – Digital Laboratory ATTN: William Abaunza 1100 Hampton Park Blvd Mailstop #1259 Capitol Heights, MD 20743 202-322-2274 (voice)

E-Mail: WILLIAM.J.ABAUNZA@cbp.dhs.gov

COR:

Name: Melanie Glass

Email: Melanie.A.Glass@cbp.dhs.gov