70B04C18Q00000027_Amendment_Question_and_Answer.docx

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Maintenance of DSX Physical Access Control System (PACS) and Closed Circuit Television (CCTV)
Solicitation number
70B04C18Q00000027
Issued by

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RFQ Questions and Answers

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70B04C18Q00000027_Attachment_4_-_Past_Performance_Questionnaire.docx DOCX document
70B04C18Q00000027_Attachment_6_-_Wage_Determination.pdf PDF
70B04C18Q00000027_Attachment_3_-_Brand_Name_Justification_Redacted.pdf PDF
70B04C18Q00000027_Attachment_2_-_Service_Call_Log.xlsx XLSX spreadsheet
70B04C18Q00000027_Attachment_5_-_Provisions_and_Clauses.docx DOCX document
70B04C18Q00000027_Attachment_1_-_Statement_of_Work.docx DOCX document

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Question #

Section (RFQ/SOW)
Solicitation Page #
Solicitation Section Name
Question
1.
Solicitation Notice
N/A
Content of Quotes
The solicitation notice indicated that quotes should include “a monthly price for services”. Please confirm pricing would be based on an all-inclusive firm fixed pre-pricing model as opposed to being based upon as-needed billable service hour basis.

CBP Answer: Correct, pricing is based on an all-inclusive firm-fixed-price.

1.
SOW
1
1.2 Current and Future Requirements
Is there a current or future replacement plan for DSX components with a PACS system from the GSA IDManagment.gov Approved Products List (APL) for PACS systems?

CBP Answer: No PACS replacement is expected.

1.
SOW
1
3.1 Standard Service Requirements
Is it expected that all equipment would be provided by the contractor based on an all-inclusive firm fixed pre-pricing basis or would equipment be purchased/billable on an as needed basis?

CBP Answer: Existing equipment is expected to be repaired/replaced per terms of the contract when found to be defective, under the all-inclusive firm-fixed-price of the order. Any new installations would be handled under a separate procurement action.

1.
SOW
2
3.2.2 Critical Emergency Maintenance Service Requirements
Is the contractor expected to maintain back stock of equipment to ensure replacement of failed equipment within the 12-hour critical emergency resolution time (or 24-hour standard resolution time)?

CBP Answer: The contractor is expected to respond in the timeframe required by the SOW. The contactor must determine whether a back stock of equipment is required to meet these timeframes.

1.
SOW
N/A
N/A
Please indicate if any of the following are requirements for this project:

· A contractor registered as a HSPD-12 Integrator under SIN 132 62?

· Certified System Engineer ICAM PACS (CSEIP) Trained Personnel

CBP Answer: This is not a requirement.

70B04C18Q00000027 – Questions and Answers

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