About this file

This is a software licensing and support document for the University of New Mexico Hospital (UNMH) procurement of continued licensing, subscription, maintenance, and support services for its Primordial Insights (formerly known as RadMetrix) environment. The contract encompasses software products and related services necessary for the operation and maintenance of UNMH's existing radiology informatics platform. The procurement seeks to ensure continuity of service for the hospital's current RadMetrix/Primordial Insights system, which is critical to radiology operations and patient imaging management.

The document establishes terms for the provision of software licensing and associated support services for UNMH's established RadMetrix environment. As an incumbent contract renewal or continuation, this procurement maintains the existing operational framework for radiology software services at the hospital. The contract includes provisions for subscription maintenance, technical support, and any necessary system updates or enhancements required to keep the Primordial Insights platform operational and compliant with healthcare IT standards. Specific pricing, contract term duration, and renewal options would be detailed in the associated contract award documents and pricing schedules incorporated into the final procurement agreement.

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UNM Proposed Sole Source Form – Rev 04/07/2021

Proposed Sole Source Purchase Form Pursuant to New Mexico Procurement law, the UNM Purchasing Department will post your completed form on the UNM Sunshine Portal and the

State of New Mexico Procurement website for 30 days prior to purchase of the goods/services.

I. GENERAL INFORMATION. PLEASE PROVIDE THE FOLLOWING:

Date of Request: August 27, 2026 Requisition Number (If Applicable): n/a Requestor: Andrew Seiger Title: MGR Clinical Imaging Systems Department: IT - Radiology Informatics Email: seiger@salud.unm.edu Phone 505-975-4693 Proposed Vendor: Primordial Design, Inc. Amount: $132,950.01 Vendor Address: 8770 West Bryn Mawr Ave

Suite 1300

Chicago, IL 60631

Term of

Purchase:

Initial Term of Three (3) Years (07/01/2026 –

06/30/2029), with the option to renew subject to

NMSA 1978, Section 13-1-150

Buyer Team - See Commodity list at http://purchase.unm.edu/department-information/comm-code-listing.pdf

Provide a basic description of goods/services to be provided:

The University of New Mexico Hospital ("UNMH") is seeking to procure continued software licensing, subscription, maintenance, support, and related products and services for its existing Primordial Insights, formerly known as RadMetrix, environment. The application is an established component of UNMH's clinical imaging and radiology technology environment.

The current procurement provides continued subscription licensing for Primordial Insights and consolidates and supersedes UNMH's previous orders associated with the Insights/RadMetrix solution. The order supports both the Legacy and current GA versions of the application regardless of the timing of the applicable conversion project or go-live.

The purchase may include continued or additional software licenses and subscriptions; maintenance and technical support; renewals; additional or expanded users, functionality, modules, capacity, volume, or usage;

software updates, upgrades, enhancements, and releases; infrastructure and interfaces; implementation, configuration, integration, testing, optimization, conversion, and migration services; training and education;

technical and professional consulting services; and other Primordial products or services reasonably necessary to maintain, support, transition, expand, enhance, or optimize UNMH's existing Insights/RadMetrix environment.

Products and services may be procured on an as-needed basis through one or multiple purchase orders, quotes, statements of work, order forms, or other applicable ordering documents during the approved sole-source period, subject to available funding and applicable UNMH procurement and contracting requirements.

Why is this purchase needed?

UNMH currently utilizes the Primordial Insights/RadMetrix application as part of its established clinical imaging and radiology technology environment. Continued licensing, maintenance, technical support, software updates, upgrades, enhancements, and related services are necessary to preserve the functionality and continuity of the existing environment.

UNMH is also transitioning from the legacy RadMetrix solution to the current Insights solution. Primordial's current order expressly covers both Legacy and GA versions regardless of the conversion project's timing or go-mailto:seiger@salud.unm.edu http://purchase.unm.edu/department-information/comm-code-listing.pdf mailto:seiger@salud.unm.edu http://purchase.unm.edu/department-information/comm-code-listing.pdf live date, allowing UNMH to maintain continuity during the transition. The order supersedes all prior orders associated with Insights/RadMetrix and consolidates the existing environment under the current subscription.

As UNMH's clinical, operational, technical, and regulatory requirements evolve, additional licensing, capacity, functionality, upgrades, configuration, integration, training, conversion assistance, or specialized professional services may also be required to support the application.

The current procurement is not for the acquisition of a new or competing clinical imaging application. It is for the continuation, transition, maintenance, support, and enhancement of technology already established within

UNMH's environment.

Continuation with Primordial allows UNMH to preserve its existing technology investment, configurations, data, workflows, integrations, and staff knowledge while avoiding unnecessary costs, implementation requirements, and operational risks associated with replacing an established clinical technology environment.

II. BASIS FOR SOLE SOURCE PROCUREMENT. CHOOSE APPLICABLE

BOX(ES) AND PROVIDE ADDITIONAL INFORMATION, AS REQUESTED:

☒ Proprietary item, technology or service only available from the proposed vendor. (Check box and describe proprietary component)

Primordial Design, Inc. provides the proprietary Insights, formerly RadMetrix, technology currently implemented within UNMH's clinical imaging environment. The current subscription identifies the licensed application as Insights (formerly RadMetrix), Version 2.0.

The software and associated licensing, software updates, upgrades, enhancements, maintenance, technical support, conversion services, and manufacturer-specific services are proprietary to Primordial.

Primordial possesses the product-specific technical knowledge, software resources, development expertise, system access, and support capabilities necessary to maintain, modify, upgrade, convert, troubleshoot, and support its proprietary technology.

Certain requirements, including software licensing, manufacturer-issued updates and upgrades, enhancements, technical remediation, conversion between Primordial versions, product-specific configuration, and specialized professional services, require Primordial's proprietary resources or direct involvement and cannot independently be provided by an unrelated software vendor.

☒ Compatibility requirement with existing item, technology or service. (Check box and describe compatibility requirement)

The requested products and services must remain compatible and interoperable with UNMH's existing

Insights/RadMetrix environment and associated clinical imaging infrastructure, including established configurations, workflows, data, interfaces, integrations, and related technology.

This compatibility requirement is particularly important because UNMH's environment includes both Legacy and GA versions during the conversion process. Primordial's order specifically provides coverage for both versions regardless of the conversion project's go-live date.

Any additional licenses, capacity, functionality, upgrades, enhancements, conversion activities, configuration, integration, interfaces, or professional services procured under this sole source must preserve compatibility and interoperability with UNMH's existing Primordial environment.

Acquiring similar functionality from another software vendor would constitute replacement of the existing technology rather than continued licensing, maintenance, support, conversion, expansion, or enhancement of the existing environment.

Replacement could require UNMH to procure and implement new technology, migrate applicable data and configurations, develop or redevelop interfaces and integrations, complete information security and technical reviews, conduct clinical and technical testing and validation, redesign established workflows, and retrain affected clinical, operational, and technical personnel.

Such replacement would introduce significant additional cost, implementation time, resource requirements, technical risk, and potential disruption to established clinical workflows and patient-care operations.

☒ Renewal of support/maintenance/subscription of software, technology or other intellectual property. (Check box and describe)

UNMH is continuing subscription licensing and associated support of an existing Primordial

Insights/RadMetrix software environment.

Continued coverage is necessary to maintain UNMH's rights to use the applicable software and receive associated maintenance, support, updates, upgrades, enhancements, conversion support, and related services necessary for continued operation of the environment.

This procurement may also support additional licenses, functionality, capacity, interfaces, upgrades, training, professional services, conversion activities, and other related Primordial products and services necessary to maintain, transition, expand, enhance, or optimize the existing Insights/RadMetrix environment during the applicable sole-source period.

☐ Other Basis for Sole Source: Please describe below:

Not applicable

The proprietary nature of the existing application, compatibility requirements, and continuation of existing software licensing, maintenance, and support provide the basis for this sole source procurement.

III. SUPPLEMENTAL DETAILS. PLEASE PROVIDE ADDITIONAL INFORMATION AS

REQUESTED BELOW:

Describe in detail the unique capabilities of the proposed vendor’s goods/service and/or personnel performing the work and why this constitutes the only source. Focus on what is unique about the goods/service and why no other vendor could meet your needs.

Primordial is uniquely qualified to provide the requested products and services because it provides the proprietary Insights, formerly RadMetrix, technology currently utilized by UNMH and possesses the product-specific expertise and resources necessary to license, maintain, support, upgrade, enhance, convert, configure, integrate, and provide specialized services for the existing application.

UNMH's existing Insights/RadMetrix environment represents an established technology investment that includes application configurations, data, workflows, integrations, and organizational knowledge. Primordial possesses specialized knowledge of its application architecture, Legacy and GA versions, functionality, configuration requirements, conversion processes, upgrade requirements, technical dependencies, and product development.

This is particularly relevant to UNMH's current environment because Primordial is supporting both the Legacy and GA versions during the conversion project. The current order is specifically structured to maintain coverage regardless of the conversion project's go-live date.

Another software vendor cannot independently provide Primordial's proprietary Insights/RadMetrix software licenses, manufacturer-issued software updates or enhancements, product-specific upgrades, manufacturer maintenance and technical support, or professional services requiring access to Primordial's proprietary technology and resources.

Transitioning to another vendor would not constitute a simple change in suppliers. It would require UNMH to evaluate, procure, implement, validate, and transition to a replacement software solution.

Depending upon the replacement technology, this could require a new information security and technical review; implementation and project-management resources; migration or conversion of existing data;

redevelopment and validation of interfaces and integrations; system configuration; testing and clinical/technical validation; workflow redesign; and retraining of clinical, operational, and technical personnel.

These activities would require significant additional expenditures and implementation time and could create operational disruption and potential interruption to established clinical workflows and patient-care operations.

Replacement of a functioning application solely for purposes of obtaining continued licensing, maintenance, support, upgrades, conversion assistance, or related services would also duplicate UNMH's prior investments in implementation, configuration, integration, training, and adoption of the existing environment.

Accordingly, Primordial is the only reasonable source for the proprietary products and manufacturer-specific services necessary to continue, transition, maintain, support, upgrade, expand, and enhance UNMH's existing

Insights/RadMetrix environment.

Describe the due diligence made to locate other possible sources including communications with other universities, communications with similar providers, web searches, yellow page searches, review of advertisements and trade publications, etc.

Other software vendors may offer applications with some similar general functionality; however, such products would constitute replacement technology and would not provide the proprietary licensing, maintenance, technical support, updates, upgrades, enhancements, Legacy-to-GA conversion support, or manufacturer-specific professional services required for UNMH's existing Primordial Insights/RadMetrix environment.

The requirement under this procurement is not for selection of a new clinical imaging software application. It is for continued operation and lifecycle support of proprietary technology already implemented within UNMH, including support of the existing Legacy and GA environments during conversion.

An alternative software provider would require UNMH to procure and implement a replacement solution rather than maintain and transition its existing application. Such a transition could require applicable information security and technical reviews, implementation and project resources, data migration, redevelopment and testing of interfaces and integrations, system configuration and validation, workflow changes, staff training, and other transition activities.

Pursuing replacement technology solely to obtain functionality and services already available through the existing Primordial application would result in duplicative costs, additional implementation time, and increased clinical, technical, and operational risk. Transition to a replacement application could also disrupt established clinical workflows and patient-care operations.

Based on the proprietary nature of the existing application, compatibility requirements, ongoing conversion, existing UNMH investment, and the operational and financial impact associated with replacing the established environment, another software provider would not constitute an equivalent source for the products and services being procured.

List the other vendors who were contacted. Please describe the specs/qualifications/criteria that the other vendors were unable to satisfy.

No other vendors were contacted for quotations because this procurement is for continued licensing, maintenance, technical support, updates, upgrades, enhancements, conversion support, additional functionality, and related products and services for UNMH's existing proprietary Primordial Insights/RadMetrix application.

While other software manufacturers may offer applications with similar general functionality, they cannot provide Primordial's proprietary software licenses, manufacturer-issued updates and upgrades, product-specific maintenance and technical support, Legacy-to-GA conversion services, or professional services requiring access to Primordial's proprietary technology.

Another manufacturer's product would therefore constitute a replacement system rather than an alternative source for maintaining, transitioning, and supporting UNMH's existing environment.

Replacement would require a separate procurement and implementation and could require new security and technical reviews, data migration, redevelopment of interfaces and integrations, configuration, testing and validation, workflow changes, staff training, and substantial additional implementation resources and expenditures.

Approved: _________________________________________________ Date: _________________________ Jeffrey Gilmore (Aug 27, 2026 16:59:26 MDT) 08/27/2026 https://secure.na2.echosign.com/verifier?tx=CBJCHBCAABAA_PNFclH0zjhVufKZxWMgJvilJGsndwTa

2026.08.26_Primordial_RadMetrix_SSJ Final Audit Report 2026-08-27

Created: 2026-08-26

By: Jennifer Sanchez (jedsanchez@salud.unm.edu)

Status: Signed

Transaction ID: CBJCHBCAABAA_PNFclH0zjhVufKZxWMgJvilJGsndwTa

"2026.08.26_Primordial_RadMetrix_SSJ" History Document created by Jennifer Sanchez (jedsanchez@salud.unm.edu) 2026-08-26 - 10:36:08 PM GMT- IP address: 206.192.168.17

Document emailed to Jeffrey Gilmore (jcgilmore@salud.unm.edu) for signature

2026-08-26 - 10:36:36 PM GMT

Email viewed by Jeffrey Gilmore (jcgilmore@salud.unm.edu) 2026-08-27 - 10:59:10 PM GMT- IP address: 104.47.56.254

Document e-signed by Jeffrey Gilmore (jcgilmore@salud.unm.edu) Signature Date: 2026-08-27 - 10:59:26 PM GMT - Time Source: server- IP address: 206.192.168.19 - Signature Appearance Selected:

DRAW

Agreement completed.

2026-08-27 - 10:59:26 PM GMT

2026-08-27T22:59:28+0000
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