7-Vendor Registration.pdf

PDF 2 MB Posted

Attached to
Bryant Road Workforce Housing Developer Partner
Solicitation number
2025-02
Issued by
Barnwell County, South Carolina

About this file

This file is a vendor registration guide for the Bonfire procurement portal used by the Town of Hilton Head Island, South Carolina. The document outlines the step-by-step process for vendors to create new accounts and register on the platform to access procurement opportunities. The registration process consists of seven main steps: account creation, password setup, account confirmation, account information completion, documentation upload, commodity code selection, and final registration confirmation. Vendors must enter their name and email during account creation, verify their email address, and set a password. During account information entry, vendors must complete all required fields marked with red asterisks and may select applicable vendor types if the organization has established such categories. Organizations may also require vendors to complete custom fields associated with specific vendor types selected.

The documentation step requires vendors to upload any documentation specified by the purchasing organization based on their selected vendor types, with the option to set expiration dates for submitted documents. Vendors receive email notifications when documents expire within thirty days or have already expired, with reminders sent every fifteen days. Commodity codes are used for classification and future bid opportunity matching; these may be optional or required depending on the purchasing organization's settings. Once all registration steps are completed with green checkmarks appearing next to each step, vendors receive a success confirmation and can access bid documents and create submissions. Importantly, vendors who have registered with Bonfire on any organizational portal can use the same login credentials across all Bonfire organizational portals without requiring re-registration, and an optional Global Demo Portal is available for registration and adjusting global vendor settings, though public bid listings are not visible within that portal.

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Vendor Registration

Vendor Registration Registering for a New Vendor Account is very simple and consists of the following steps: Account Creation Create a Password Account Confirmation Account Information Documentation Commodity Codes Do I need to register with multiple Bonfire portals Account Creation 1. On the Procurement Portal of the organization you'd like

• Sep 26, 2025

• Knowledge

Content

Vendor Registration

Registering for a New Vendor Account is very simple and consists of the following steps:

1. Account Creation

2. Create a Password

3. Account Confirmation

4. Account Information

5. Documentation

6. Commodity Codes

7. Do I need to register with multiple Bonfire portals?

Account Creation

1. On the Procurement Portal of the organization you'd like to register with, click on the Register button in the top right corner:

https://customer.eunasolutions.com/public/s/article/vendor-registration#h_68683997-7b73-4224-85b8-deeeda003fe3 https://customer.eunasolutions.com/public/s/article/vendor-registration#h_01FBPMMPCBR6TXWSS2SJ6VP2TA https://customer.eunasolutions.com/public/s/article/vendor-registration#h_a3fc3093-6997-4db6-8a26-09eeec05f6ca https://customer.eunasolutions.com/public/s/article/vendor-registration#h_eda4fc3f-adc6-4098-b395-e4c771d68031 https://customer.eunasolutions.com/public/s/article/vendor-registration#h_864ffc93-c689-48c5-929a-f267150e6528 https://customer.eunasolutions.com/public/s/article/vendor-registration#h_2f5e6745-a684-4cac-9cb6-7d089581f167 https://vendorsupport.gobonfire.com/hc/en-us/articles/15646869029783#01HK370CTX8XSQW9AE5Z2AFRSC

If you do not have a specific portal you wish to register on, you can register via our Global Demo Portal.

NOTE: The Global Demo Portal can be used for registration and adjusting your Global Vendor Settings.

However, you will NOT see any Public listings of bids within this portal.

2. Enter your account information: name, email.

3. This will trigger the email verification process, head to your email client inbox.

http://global.bonfirehub.com/

NOTE: If you don't receive this email in 5 minutes, please see our Why am I not receiving emails? page.

Create a Password

4. After the confirming your email, you will be directed to complete your registration by setting a password and logging in.

https://customer.eunasolutions.com/public/s/article/why-am-i-not-receiving-emails

5. After creating your password, you can join or create an organization. There are three options you might encounter in this stage, depending on how a Vendor Organization admin has set up their profile:

a. Search for an organization (Vendor Registration Settings > Domain Discoverability) - if the Vendor admin has enabled organization search, the organization name will appear when you search.

b. Enter your business email (Vendor Registration Settings > Domain Matching) - if the Vendor admin has enabled domain matching (and your domain matches the organization's) you will be able to find the organization on the dropdown.

c. You also have the option to Create a new organization by clicking on the Create organization button.

https://customer.eunasolutions.com/public/s/article/vendor-registration-settings https://customer.eunasolutions.com/public/s/article/vendor-registration-settings

If you choose to join an existing organization, a request is sent to the vendor organization admin. They must approve the request before you can be part/access this organization.

Note: You can always proceed with a submission if needed. You will go through the full registration process to allow you to submit. If the admin approves your request after this, your organization will be merged with the one you requested, your information will be brought over (as outlined in the process above - Merging Vendor Organizations).

Account Confirmation

After creating your password you'll continue to the Registration screen and can complete Step 1 by accepting the Privacy Policy and Terms of Service.

https://customer.eunasolutions.com/public/s/article/merging-vendor-organizations

Account Information

You can now fill out further information to add to your Vendor Record:

NOTE: Be sure to fill out all the fields marked with a red asterisk otherwise you will not be able to complete your registration.

If the organization you're registering with has set up Vendor Types, you will also be able to select and self-identify which Vendor Types you belong to. You can select more than one Vendor Type if more apply.

If the organization has also set up Custom Fields in association with a particular Vendor Type you've selected, you will see an additional tab populate labeled Custom Fields, which is located next to the Profile tab:

Within the Custom Fields tab, you will see any sections that you will need to complete based on the Vendor Types you selected:

Once you fill out the necessary information, the orange Incomplete status will update to a green Complete status. You can then click Save and then Continue to Step 3: Documentation.

Documentation

For this step, you will be presented with any Documentation the Buyer requires you to upload as part of the Vendor Types you have selected.

NOTE: If no documentation is required and you see a message that says, "There are no Requested Documents at this time", you can proceed to the next step by clicking it on the left sidebar.

Some documentation may have a template attached, which you can click on the download icon to retrieve and fill out:

Once you have the correct documentation you'd like to submit, click the Upload File... button in the same box as the slot you wish to upload to.

You will be prompted to choose the file you wish to upload as well as select an expiration date if required by the organization. As a vendor, you will receive notifications when a requested document is expiring or has expired.

NOTE: You will receive email notifications for documents that are expiring within 30 days as well as for documents that have already expired. This notification will be sent out every 15 days. If you accidentally select the wrong expiration date when you upload a file, you can change this by clicking on the file slot, deleting the document and then re-uploading the document again:

Once the file has been uploaded, the red status button will turn green and you will be able to move to the final registration step:

Commodity Codes

Commodity Codes are used for classification purposes. If they are listed as "Optional" in the sidebar, then you only need to add codes if you are interested in being matched to future bid opportunities.

The type of code set being used is determined by the purchasing organization you're registering with. The code set being used will be displayed above the search bar text box (to the left of Keyword). You can search for codes using keywords or browse the table freely. Click Add next to the code you'd like to add.

Codes added to your profile will appear in blue boxes at the top of the page; you can hover your cursor over each to see what the code is for.

For more information, please see our Quick Guide to Commodity Codes for Vendors and our How do I add or delete Commodity Codes on my Vendor Record? page.

https://customer.eunasolutions.com/public/s/article/quick-guide-to-commodity-codes-for-vendors https://customer.eunasolutions.com/public/s/article/how-do-i-add-or-delete-commodity-codes-on-my-vendor-record https://customer.eunasolutions.com/public/s/article/how-do-i-add-or-delete-commodity-codes-on-my-vendor-record

Registration Complete

Once you have completed all of the steps and a green checkmark appears to each step in the sidebar, you will see a green Success! message:

Congratulations! You have completed the registration process and can now download documents (Where do I download the documents for the opportunity?) and create submissions (Creating and Uploading a Submission).

https://customer.eunasolutions.com/public/s/article/where-do-i-download-the-documents-for-the-opportunity https://customer.eunasolutions.com/public/s/article/creating-and-uploading-a-submission https://customer.eunasolutions.com/public/s/article/creating-and-uploading-a-submission

Do I need to register with multiple Bonfire portals?

No, you can use the same account and do not need to register again if you've already previously registered with Bonfire on one organization's portal. Your login credentials will work across all Bonfire organizational portals.

File details come from the government source that posted it. Updated .