Past Performance Survey.doc

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Service Contract for Janitorial and Landscaping at the Austin Bergstrom SSC/ATCT Austin Texas 78719.
Solicitation number
697DCK-21-R-00231
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This document contains a past performance survey and details for a federal contract opportunity for janitorial and landscaping services. The Federal Aviation Administration is seeking proposals for janitorial services at its facility in Austin, Texas, encompassing approximately 29,409 square feet, to be performed weekly or monthly depending on the task. Landscaping services are also required. The contract value is estimated between $350,000 to $550,000. Offerors must have at least three past or current facilities maintenance contracts between $350,000 and $550,000 in the last five years, including references and completed past performance surveys. Financial documents and a mandatory site visit are also required. Proposals are due by June 1, 2021. The opportunity is set aside for 8(a) and service-disabled veteran-owned small businesses.

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Attachment 2

PAST PERFORMANCE SURVEY

The Federal Aviation Administration is considering awarding a contract for Janitorial services at the following facility in Austin, TX. You have been listed as a performance reference. Please provide the information requested and return to Carey.Gonzalez@FAA.gov. If you have any questions or comments, please contact me by telephone at 817-222-4370. Thank you in advance for your assistance with this matter.

Sincerely, Carey Gonzalez Contracting Officer, AAQ-5A0 Please respond to the following on a scale of 1 to 5, with 1 being poor, 3 being average or acceptable, and 5 being best. If not applicable or no information is available, please check NA.

1.

Did the contractor commit adequate resources in timely fashion to the contract to meet the requirements and to successfully solve any problems? 1( 2( 3( 4( 5( NA( 2.

To what extent did the contractor respond positively and promptly to any issues that came up after contract award? 1( 2( 3( 4( 5( NA(

3. How reliably did this contractor follow through on their commitments?

1( 2( 3( 4( 5( NA(

4.

To what extent did the contractor’s management system provide visibility into problems and risks? 1( 2( 3( 4( 5( NA( 5.

How responsive do you think this contractor was to information requests, issues, or problems in the course of the contract? 1( 2( 3( 4( 5( NA( 6.

To what extent did the contractor have the ability to administer and manage the contract?

1( 2( 3( 4( 5( NA(

PAST PERFORMANCE SURVEY

7.

What was your level of satisfaction with the contractor’s management and support staff?

1( 2( 3( 4( 5( NA(

8.

To what extent did the contractor submit required reports and documentation in a timely manner?

1( 2( 3( 4( 5( NA(

9.

To what extent was the contractor’s maintenance and problem tracking/reporting documentation timely, accurate and of appropriate content?

1( 2( 3( 4( 5( NA(

10.

What was your level of satisfaction with the contractor’s overall quality of service?

1( 2( 3( 4( 5( NA(

Please respond: Yes or No.

11.

Were there any cure notices issued?

Yes: ____ No: ____

12.

Would you recommend this contractor?

Yes: ____ No: ____

13.

Would you award another contract to the contractor Yes: ___ No: ____

14.

Were there any Labor Department Investigations?

Yes: ____ No: ____

14a.

If yes, please describe reason and final outcome.

15. Was there a partial or complete termination for default or convenience?

Yes: ____ No: ____

15a.

If yes, please describe reason and final outcome.

16.

Are there any pending terminations?

Yes: ____ No: ____

PAST PERFORMANCE SURVEY

17.

Were there any performance issues regarding the contractor’s work? If yes, please describe.

31. What was the total dollar value of the contract?_________________________________ Please provide other comments:

Thank you!

Agency: _______________________________

Name: ______________________________

Title: _______________________________

Date: ______________

(c:\030000 PHX\Past Perf Survey)

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