mob janitotial sow.pdf

FEDERAL AVIATION ADMINISTRATION

SPECIFICATIONS AND REQUIREMENTS

FOR JANITORIAL SERVICES

SYSTEM SUPPORT CENTER AND

AIR TRAFFIC CONTROL TOWER (ATCT)

MOBILE, ALABAMA

1. SCOPE: The intent of these specifications is to outline the minimum requirements for janitorial services to be performed at the Mobile Air Traffic Control Tower and System Support Center.

2. GENERAL INFORMATION: The building in which the work of this contract is to be performed is occupied by Government officials and employees and is visited daily by many persons who are required to conduct business with the Government. For the protection of the building and its equipment, and the facilitation of the business to be conducted therein, first quality cleaning will be required. Hasty and careless performance of the work will not be tolerated. Evidence of such practices as dirt in comers, mop splashes on baseboards, and work that is otherwise sloppy and unsatisfacto1y will be called to the attention of the Contractor who will be required to clean up the areas in question and take steps to improve the overall results in the future. Failure by the Contractor to comply with such request will result either in the corrective work being done by the Government employees and the cost charged to the Contractor, or in the termination of the contract, or both as provided elsewhere herein.

3. STANDARD OF SERVICES: The standard of cleanliness to be maintained will be at the discretion of the Technical Operations System Support Center (SSC) Manager or his/her designated representative. The contractor will be required to attend a conference prior to the start of this contract with the Contracting Officer's Representative (COR) for the purpose of resolving the work schedule, the equipment supply lists, and any other part of this contract. The Contractor shall contact the Technical Operations SSC Manager or his/her designated representative to determine the name of the individual who will represent the Government and arrange for the time of the pre-contract conference.

4. GOVERNMENT FURNISHED PROPERTY: Electrical power will be furnished by the Government from existing power outlets (wall outlets only) for the Contractor to operate such equipment as is necessary in the performance of his/her work. The Government will also make available to the Contractor the use of hot and cold water in the amount necessary to accomplish the work.

August 2020

5. CONTRACTOR FURNISHED PROPERTY: The Contractor will be required to supply hand soap, paper towels, two-ply toilet tissue, and deodorizers in the quantities required. The Contractor will also be required to furnish all mechanical and electrical apparatuses (buffers, vacuum, etc.), brooms, mops, pails, carts, hand tools, cleaning and dusting materials, plastic bags, waxes, solvents, detergents, scouring powder, rags, steel wool, ash receptacle sand and disinfectants, etc. Note the vacuum cleaner must be an industrial type with low noise output. The Contractor shall submit a complete list of all such items he intends to use prior to the start of this contract for the approval of the Contracting Officer's Representative. Safety Data Sheets (SDS) shall, where applicable, be provided to the COR for any supplies/materials brought into the facility. These sheets are provided by the supplier and should be available at time of purchase. The Contractor shall comply with the FAA's HAZARD Communication Program. The Contractor shall also properly identify all equipment and maintain this equipment in proper working order.

6. SUPERVISION: The Contractor is responsible to see that all scheduled work is accomplished either by being present or by periodic visits and inspections of the areas covered by the contract. As a minimum, the Contractor is required to be present monthly for a walk-thru inspection of the facility. The date and time of this inspection shall be mutually determined by the COR and the Contractor. If in the opinion of the Contracting Officer's Representative, the supervision furnished by the Contractor is not satisfactory, the Contractor shall be so notified in writing and will be placed on two week's notice to correct the supervisory deficiency. The Contractor is required to provide the COR a 24 hour telephone number so that the contractor can be reached in an emergency or in the event daily tasks are not performed on schedule. Answering machines are not acceptable.

7. WORK SCHEDULE: It may become necessary on occasion that the Contractor or his representative will be instructed to cease operation. Recognition shall be taken of the "stop work" order and the Contractor shall not be penalized because the normal work which otherwise would have been accomplished during the interval has been neglected.

Work by the contractor will be performed during normal duty hours unless previously agreed upon by the contractor and the Contracting Officer (CO) or the COR.

8. SECURITY: The security of the building will be maintained by the contractor at all times. Work by the contractor will be performed between 7 and completed by 4, unless previously agreed upon by the contractor and the Contracting Officer (CO) or the COR.

The Contractor will enter and depart the building after finishing work through the front entrance. No exterior doors will be opened by the Contractor.

9. SCHEDULE OF WORK: This schedule of work is not inclusive of all required services. The Contractor is expected to perform such cleaning tasks as may be necessary to maintain a clean professional appearance of the facility. The following schedule of work is the expected minimum and sets the frequency for those tasks.

It is recommended that the custodian create and post a calendar or other quick reference guide of the following work.

a. DAILY WORK: Perform the following work for all areas Monday through Friday, excluding holidays (five times per week).

(1) Vacuum/sweep ALL floors in, restrooms, corridors, break rooms, and outside entrance areas. (Except the Radar room and tower cab)

(2) Mop tile floors in break rooms.

(3) Mop restroom floors with cleaner-disinfectant solution.

(4) Clean plumbing fixtures and mirrors in restrooms.

(5) Replenish soap and paper in restrooms and break rooms using a commercial hand soap.

(6) Empty all trashcans and replace liners (if needed).

(7) Clean all drinking fountains.

(8) Wash and clean all washbowls, urinals, toilet bowls, and bowl seats using a cleaner-disinfectant solution. Wipe counter tops with damp cloth.

(9) Remove butts and other debris from floor or um type ash receptacles.

b. DAILY WORK: Perform the following work for all areas on Monday, Wednesday, and Friday, excluding holidays (three times per week).

(1) Mop all corridors.

(2) Clean plumbing fixtures in break rooms.

(3) Dust ATCT CAB, TRACON, and restrooms excluding workstations.

c. WEEKLY \VORK: The following work shall be performed each Monday:

(excluding holidays when tasks shall be performed on the following Tuesday).

(1) Vacuum carpets in offices.

(2) Sweep all stairwells.

(3) Vacuum floors in the TRACON and tower cab using Government supplied central vacuum system, shop area, and walking aisles of equipment rooms. Remove any spills or unsightly spots that may be present with a damp mop.

(4) Dust, training/conference rooms, storage room areas, administrative offices, and stairwells.

(5) Spot clean carpeting whenever needed in tower cab, TRACON, elevator, and all offices.

(6) Spot clean walls/partitions in restrooms, outside entrance areas, and elevator.

(7) Dust corridors and break room.

(8) Clean glass doors and walls in foyer and outside entrance areas.

(9) Police inside/outside of break room, shop area.

d. MONTHLY WORK: The following work shall be performed during the first week of each month:

(1) Mop floors electronics equipment room, (5th floor only) stairwell, training room, janitor room, and entrance foyer.

(2) Clean plumbing fixtures and windows in all equipment rooms.

(3) Spot clean walls in stairwells.

(4) Sweep all floors in storage room areas and janitor room.

(5) Clean inside of windows on each floor. (excluding the Tower Cab)

(6) Clean bright metal in corridor, break room, and stairwell.

(7) Clean bright metal in elevator.

(8) Empty recycled paper into recycle dumpster. (green bins on most floors and large blue bin on 4th floor)

e. OUARTERLY WORK: The following work shall be performed the second week of September, December, March, and June:

(1) Clean offices, training/conference rooms, break room.

(2) Clean furniture in conference / break room and shop area.

(3) Clean light fixtures, ducts, walls and ceilings in restrooms.

(4) Clean/dust all air conditioning ducts/plenums. (each floor)

(5) Wash wastebaskets. Rinse and dry.

f. SEMI-ANNUAL WORK: The following work shall be performed during the third week of December and June:

(1) Shampoo carpets in elevator.

g. ANNUAL WORK: The following work will be performed

(1) Shampoo carpets in ATCT CAB, TRACON room, elevator and administrative offices. (This must be coordinated in advance, with the COR)

(2) Mop/strip/wax/buff all tile floors.

(3) Spot clean walls/partitions in Janitorial room.

(4) Clean light fixtures, ducts, walls and ceilings in electronics equipment room, ATCT CAB, TRACON room, offices, corridor, stairwells, training/conference rooms, break room, storage room, locker room area, elevator, janitor room and TRACON equipment room.

(5) Clean venetian blinds on all floors.

(6) Cover desks, equipment, and remove and clean all ceiling tiles in

ATCT/TRACON vacuum ceiling tiles cross member in ATCT/TRACON. (this must be done at night and coordinated with the COR)

10. WORK REQUIREMENTS: The COR will meet with the Contractor and establish suitable times for required and specified cleaning tasks. Major tasks such as floor stripping and waxing, along with some other scheduled work must be performed at night.

NOTE: The Contractor shall inform himself/herself of the difficulties that will be present upon the cleaning of security areas in the building covered by this contract and include in his/her bid all costs in connection herewith. This topic will be discussed during the walk-thru of the facility. The control room, electronics equipment room, and tower cab are designated security areas. The work performed in these areas is directed toward control and separation of air traffic in the area. The importance of this operation cannot be over stressed. Interference of any kind by the Contractor, his/her employees or equipment will not be tolerated. The inadvertent flipping of a switch or turning of a dial could result in the loss of a human life. The Contractor will NOT clean electronics devices and, under no circumstances, use fluids of any nature closely thereto, without the approval of the COR

a. GENERAL REQUIREMENTS:

(1) Clean all waste containers by washing or damp wiping inside and out at such a rate that all will be taken care of once each 30 days or more often if objectionable odor is present.

(2) Contactor shall use GREEN products for all cleaning if possible.

All cleaning products shall have a low fumes emission. If bleach is used the contractor will ensure area is dry before leaving.

(3) Contractor shall furnish plastic bags to accommodate all waste paper, bottles, cups, lunch/ready room garbage, etc. Containers shall be covered and placed in the location provided by the FAA. This waste shall be removed from the premises according to the collection schedule. All waste containers used in the building will be lined with plastic bags and replaced daily. All trash placed in the dumpster will be in plastic bags and tied. All cardboard boxes will be broken down and flattened before placing in recycle dumpster located just outside the gate.

(4) The Contractor shall collect and remove from the building all packing material and empty shipping containers as directed by the COR.

(5) The Contractor shall provide adequate supervision at all times to insure complete and satisfactory performance in accordance with the terms of the contract.

(6) The Contractor and his/her employees will be subject to all rules and regulations relative to entering and leaving the building and to parking in authorized spaces provided. PIV cards will be used for access through the gate and the outside doors, but will be restricted to working hours / days unless the need for afterhours arises. (annual work)

(7) The Contractor will be responsible for seeing that his/her employees do not displace papers on desks, open desk drawers or cabinets, or use telephones provided for official Government use. Papers moved to permit dusting shall be returned to their approximate original placement. No personnel other than those actually performing or supervising the work, shall be allowed on the premises. The badged custodian will escort all non-badged employees.

(8) Storage space, janitor's closets, and locker rooms:

(a) Space available in the building for storage purposes will be assigned to the Contractor for the storage of his/her bulk supplies and the equipment, which he/she will use in the performance of the work of the contract. He/she will be expected to keep this space in a neat and orderly condition. Mop buckets shall be rinsed and stored empty.

(b) Janitor's closet may be used by the individual cleaner for storing mops, brooms, dust cloths, and other items. It is required that the closet and the stored equipment be kept scrupulously neat and clean to avoid fire and health hazards.

(c) Failure to keep any of the facilities described above in a condition satisfactory to the COR may result in the withdrawal of the privileges of using them, or the COR may have them cleaned and the cost of such work charged to the Contractor.

(d) The Government will not be responsible for damage to the Contractor's stored supplies, materials, or equipment; the supplies, materials, or equipment kept in the janitor's closets; or the Contractor's employees' personal belongings occasioned by fire, theft, accident, or otherwise. The janitorial room is on a separate key system than the rest of the building.

b. EXPLANATION OFTERMS:

Scrubbing: Whenever it is stated that certain areas are to be scrubbed , unless the scrubbing is otherwise described, it is intended that it be performed by machine or by hand with a brush. The COR will determine which method is used to satisfactory scrub the area. The area being scrubbed will be roped off and OSHA approved "Wet Floor" washing sign posted.

(1) Mopping: When wet mop is referred to, it shall mean to use a mop and hot or warm water with detergent to remove grime and dirt from the floor and then using a mop and clean water to remove any dirt or detergent film from the floor so as to leave the floor free of streaks and dirt when dry. Damp mopping is similar to wet mopping except that the amount of water in the mop shall be reduced so as to prevent the running of water where it may damage adjacent areas not intended to be wetted. NOTE:

The Contractor wilt provide OSHA approved "Wet Floor" warning signs in all areas being mopped or waxed. Mop water may not be left in the mop bucket and shall be emptied daily.

(2) Floor Washing: This technique is used at facilities where there is rubber matting. They should be washed with hot soapy water and thoroughly dried, or if the mats are removable, taken up and washed outdoors and left to dry. After they are thoroughly dry, they should be reinstalled on the facility floor making sure that the floor itself is thoroughly dry.

(3) Stripping: Whenever stripping is referred to, it shall mean to strip wax from floor with a suitable stripping agent using the proper stripping pads. Rinse the floor a minimum of two times using warm water and a clean mop removing all old wax and debris from the floor. After every stripping operation, when the floor is thoroughly clean and dry, a minimum of two coats of an approved floor sealer and three even coats of a heavy-duty floor finish shall be applied with a clean lint free mop. The mop used for waxing must be kept very clean and used for applying wax only. Also, the mop used for rinsing floor must be kept very clean and used only for this purpose. During the stripping process, any wax residue on the baseboards shall also be removed and no wax will be allowed on the baseboards during the wax application process.

(4) Waxing: Whenever waxing is referred to, it shall mean to apply a minimum of one even coat of a COR approved heavy-duty wax with a clean mop used only for this purpose. EXCEPTION: After stripping, a minimum, of three heavy coats of this wax shall be applied. If the contractor has a suitable substitute method for stripping and waxing, this will be discussed with the COR in advanced and inspected for satisfaction afterwards. NOTE: Contractor will provide OSHA approved "Wet Floor" warning signs in all areas being mopped and waxed.

Buffing: Whenever buffing is referred to, it shall mean to spray buff with a minimum of one heavy coat of the proper wax. A final buff shall be made with a felt pad to give a shiny finish on floors. The buffing machine is required to be a high-speed high temperature machine capable of producing a high gloss shine. (120 VAC 3 prong plug)

Shampoo: Whenever shampoo is referred to, it shall mean to clean the carpets using a hot steam/extraction process. The carpet shall be vacuumed clean before shampooing. Care shall be taken to prevent saturation of carpet with water. Difficult stains and spots shall be pre-treated and cleaned by hand if necessary. If the contractor has a suitable substitute method

11. SPECIFICATIONS FOR JANITORIAL SERVICES

a. VACUUM CARPET: Vacuum carpet with an industrial type vacuum cleaner to remove all dust, loose dirt, mud, scum, drippings, trash or other debris to have a clean dust-free surface. Furniture is not to be removed, but areas under bookcases, desks, etc., shall not be allowed to accumulate dust and dirt. ATCT and TRACON will have Government furnished Central Vacuum system only.

b. SHAMPOO CARPET: Shampoo the carpet using a suitable hot steam machine and a solution of commercial carpet/rug shampoo mixed with water in the ratio recommended by the shampoo manufacturer. The carpet shall be vacuumed clean before shampooing. Care shall be taken to prevent saturation of carpet with water. Difficult stains and spots shall be pre-treated and cleaned by hand if necessary.

c. DUST/SWEEP TILE FLOOR: Keep floors clean either by dust mop or by vacuum cleaner. Tile floors shall be cleaned with a dust attracting dust mop. Care shall be taken to keep comers and areas adjacent to furniture and equipment clean.

d. MOP FLOOR: Mopping shall mean to use a mop and hot or warm water with detergent to remove grim and dirt from the floor and then using a mop with clean water, remove any dirt or detergent film from the floor so as to leave the floor free of streaks and dirt when dry.

e. MOP/BUFF TILE FLOOR: Damp mop and polish the floor to remove traffic marks. Temper overall floor luster to uniform appearance.

f. MOP/WAX/BUFF TILE FLOOR: Mop floors and add wax to heavily used areas and buff to produce an even, clean and uniform appearance. Do not apply wax over soil, smudges, or other marks.

g. MOP/STRIP/WAX/BUFFTILE FLOOR: Consists of planned and scheduled maintenance of floors by cleaning and removal of old wax and the application of wax and polishing the waxed area. Nonpermanent items will be moved from the area during waxing and returned after completion.

b. CLEAN PLUMBING FIXTURES AND MIRRORS: Clean all exposed surfaces of plumbing fixtures and trims by removing all foreign matter and scum. Also, sanitize commodes, commode seats, urinals, flush valves and wash basins. Damp wipe walls and partitions to remove spots and soil.

Mirrors shall be cleaned and wiped dry to leave a clean surface free of streaks or smudges. Interior windows dusted and cleaned to remove film, residue, foreign matter on an as needed basis in schedule.

i. COLLECT PAPER AND TRASH: Remove trash from waste receptacles. Remove boxes or other materials left in disposal areas and place in recycle dumpster located outside facility gate. Remove and dispose of trash in accordance with local requirements.

j. SPOT-CLEAN WALLS/PARTITIONS: Remove smudge marks on surface by using appropriate cleaning products.

k. CLEAN FURNITURE: Clean all exposed surfaces of furniture, including outside glass of bookcases, by removing all dust, fingerprints, foreign matter, etc. Dust shall not be "stirred up" while cleaning. This does not include high dusting of light fixtures or electronic equipment.

I. REPLENISH SOAP AND PAPER: Refill liquid hand soap containers.

Check soap dispensers for proper operation, clean as required. Toilet paper and paper towel dispensers will be refilled as required to provide availability.

m . CLEAN LIGHT FIXTURES AND SPOT CLEAN WALLS AND CEILINGS: Clean all light fixtures and ducts by removing all foreign matter, dust, dirt, etc. Spot clean walls and ceilings as needed by using proper, safe type detergents as not to deface or deteriorate surfaces.

Replace lamps in light fixtures as needed.

n. DUST: Remove dust from furniture, windowsills, and other low surfaces using a suitable dusting agent. Do not simply move the dust around, remove it. No electronic equipment will be dusted. Papers or working materials will not be disturbed during the dusting process.

o. WASH WINDOWS (INSIDE): Windows will be cleaned and left free of smudges or marks. Cleaning solutions used must not produce a film.

p. WASH WINDOWS (OUTSIDE): Same method as inside EXCEPT special cleaning agent and process may be necessary to remove hard water stains and build-up. A safe method to clean these windows will be maintained at all times of cleaning, due to access of windows and height.

NOTE: Windows refer to all windows except the tower cab.

q. CLEAN VENETIAN BLIND: Remove dust, dirt, scum, film, and foreign matter from blinds. Cleaning of each blind shall be accomplished back and front using a soft damp cloth, such as a chamois or diaper (or similar type cloth) that has been dampened with a mild cleaning liquid to prevent damage to blinds. Drapes, when installed, shall be removed and cleaned by a professional cleaner that has the capability of professional cleaning of drapery material, without deteriorating the drapes.

r. CLEAN GLASS WALLS: Clean both sides of glass walls by removing all foreign matter and dirt, leaving clean and film free surfaces without fingerprints.

s. CLEAN GLASS DOORS: Clean both sides of glass doors by removing all foreign matter and dirt, leaving clean and film free surfaces without fingerprints, hand prints, etc.

t. CLEAN BRIGHT METAL: Clean all debris, dust, dirt, foreign matter, etc., by removing these substances with a suitable cleaning material and/or polish if required on all metal type fixtures and surfaces. These include but not limited to items such as: bathroom faucets, valves, knobs, water coolers, door knobs, AC outlet plates, telephone outlet plates, cypher lock openings, etc.

u. POLICE: Empty trash and butt cans, remove trash, debris, other items required to have a clean, neat orderly appearance throughout the facility, front and side entrance ways, parking area, and pavilion.

v. VACUUM/SWEEP FLOOR: Vacuum exposed carpet with an industrial type vacuum cleaner. Furniture is not to be moved. Carpet under furniture is to be cleaned with a whiskbroom as needed. Sweep non-carpeted floors using a push broom or dust mop.

X. VACUUM WALL CARPETS: Vacuum exposed carpet wi th an industrial type vacuum cleaner. No equipment is to be moved to facilitate cleaning.

1. SPECIAL NOTES:

For the purpose of this contract, the following are specified as Legal Holidays

(1) New Year' s Day (January 1st)

(2) Martin Luther King' s Birthday (3rd Monday in January)

(3) President' s day (3rd Monday in February)

(4) Memorial Day (last Monday in May)

(5) Independence Day (July 4th)

(6) Labor Day (1st Monday in September)

(7) Columbus Day (2nd Monday in October)

(8) Veteran's Day (November 11th)

(9) Thanksgiving Day (4th Thursday in November)

(10) Christmas Day (December 25th)

When the Holiday falls on a Friday or Monday, the contractor will provide trash services as normal. (Offices will be locked up) The custodian may take another day in the week off (excluding Mondays and Fridays)