Attachment 1: SOW.docx

STATEMENT OF WORK

Window Cleaning Services Airport Traffic Control Tower (ATCT) & Base Building Facility LaGuardia Airport, Flushing, New York

1.0 Scope

The Contractor must provide all labor, equipment, tools, supplies, supervision and other items or services necessary to provide complete Window Cleaning Services for the Airport Traffic Control Tower (ATCT) and Base Building Facility located at LaGuardia Airport, Flushing, New York. This includes window cleaning of the interior and exteriors of the 1st and 2nd Floor windows in the Base Building and the large windows at the ATCT CAB. The Contractor must provide all materials, labor, tools and equipment to properly clean the windows. The Contractor must perform to the standards and specifications in this contract.

2.0 Overview

The Contractor must perform, once weekly, Airport Traffic Control Tower CAB window cleaning services to include the interior and exterior of the cab glass and mullions. The exterior of the CAB windows will be accessed from the catwalk around the exterior of the CAB. The interior of the CAB windows must be accessed from the CAB floor. The contractor must not stand on the Cab console or window mullions in order to access the interior of the cab windows. The exterior of the base building windows must be accessed from the ground level of the exterior of the building.

Cab windows must be spotless and bug free for complete visibility of Airport approaches and Runways. Base Building windows must be spotless and clean. After windows have been cleaned, traces of film, dirt, smudges, water, and other foreign matter must be removed from the frames, casings and glass surfaces. Performance of the CAB window cleaning must be accomplished every Saturday of each week between 0500-0600 (5:00AM-06:00AM) Local time. The Contractor must be out of the CAB by 0600 (6:00AM) local time. The quarterly Base Building window cleaning must be accomplished any weekday between 0700-1600 (7:00AM- 4:00PM) local time.

3.0 Requirements

The Contractor must provide the following

1. Provide the following items to the FAA for approval:

a. a list and catalog cut of the cleaning agents to be used for approval,

b. the driver's state issued photo driver' s licenses or photo ID for each employee,

c. insurance certificate

2. The CAB window cleaning must be performed once per week.

3. The Base Building window cleaning must be provided once per quarter (4 times per year).

3.1 Holidays

Holidays observed by Government employees during the term of this contract are as follows: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, and Christmas Day. Any holiday as declared by the President must also be observed. All work must be scheduled around these holidays.

3.2 Contractor Personnel

3.2.1 Project Manager

The Contractor must provide a Project Manager (PM)/Supervisor who must be responsible for the performance of the work. The name of this person and an alternate(s), who must act for the contractor when the manager is absent, must be designated in writing to the Contracting Officer (CO) prior to contract start date. The manager and assistant manager must be knowledgeable and in complete control of the contract office files and records.

· The PM must have full authority to act for the contractor on all matters relating to daily functions of the contract.

· The PM or alternate must be available during normal duty hours to meet with the Contracting Officer's Representative (COR) to discuss immediate problems. The PM or alternate must respond within 2 hours after notification. The Contractor must provide a telephone number for the PM.

· The PM must be able to read, write, speak and understand the English language.

3.2.2 Contract Employees

The government reserves the right to restrict the employment of any contractor or prospective contract employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. Employees of the contractor, in the performance of this contract, can be subject to security investigation.

· The Contractor must furnish the COR with a list of the names of personnel who will be performing the work along with a current copy of their state issued driver's license. This list must be maintained and kept current to include new hires or terminated employees.

· Contractor personnel must present a neat appearance and be easily recognized. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges which contain the company name and employee name.

· The Contractor must not employ any person who is an employee of the United States Government or is in the employment of a person that would create a conflict of interest.

· Neglect of duties must not be condones; sleeping on duty, unreasonable delay or failure to carry out assigned tasks, conducting personal affairs during duty hours or use of telephones, copy machines or other equipment provided for official Government used for other than official business.

· The Contractor and his/her employees must be subject to all the rules and regulations relative to entering and leaving the facility.

· Contractor employees will report fires and hazardous conditions to the COR. Items in need of repair such as flickering or not operational lights , leaky faucets, toilet stoppages, etc. must be reported to the COR.

4.0 Security

All Contractor employees must wear nametags furnished by the Contractor with a minimum of the employees' last name. In addition, the nametags worn by the PM and supervisors must indicate their job titles.

All Contractor personnel must comply with guidelines for access to Federal installations as coordinated through the COR. All changes of personnel must be coordinated in advance with the COR prior to entering onto any FAA leased and/or owned property. The Contractor is required to comply with all security regulations and directives identified herein and other security requirements as are shown in the facility and elsewhere in this contract.

5.0 Contract Time

Not Applicable

6.0 Key Control

Not Applicable

7.0 Materials

The Contractor must furnish all supplies, materials, and equipment necessary for contract work. In order to comply with Executive Orders 13423 and 1351 4, and the FAA Green Procurement Plan (GPP), the Contractor must use environmentally preferable products and services. These program elements include, but are not limited to: products and services that are energy-efficient, water-efficient, bio based, non ozone depleting, and non-toxic or less-toxic alternatives; diversion of non-hazardous waste and construction and demolition debris from landfills; and responsible chemical use, storage, and disposal practices. These program elements are described on the Office of the Federal Environment Executive website (http://www.ofee.gov)

The materials which the Contractor proposes to use must be as specified based on manufacturer recommendations. Cleaning products must carry the Environmental Protection Agency Design for the Environment label, Green Seal certification or must meet/exceed Air Quality Laws and Requirements for Indoor Air Quality as promulgated by the EPA. Cleaning products must minimize exposure to potentially harmful chemicals (e.g. corrosives, sk.in irritants, human carcinogens, etc) and contain bio-based solvents, reduced flammability and low or no volatile organic compounds. Green cleaning program guidance can be found in more detail on the Office of the Federal Environmental Executive website ( http://www.ofee.gov). The Contractor must furnish the COR with the Product Data and Safety Data Sheets (SDS) for all chemicals used.

8.0 Equipment and Tools

Within 48 hours after receipt of award, the Contractor must submit to the COR for approval, a complete list of the equipment to be used as deemed necessary to properly perform the work defined in this contract.

Equipment must include, but is not limited to, ladders, buckets, cloths, brushes, squeegees, etc. needed to properly clean windows.

Equipment used must be in safe operating condition and suitable grade for the purpose intended.

All equipment must have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces.

All electrical equipment used by the Contractor must meet all safety requirements of this contract and must be UL approved. This equipment must operate using existing building circuits and must not be operated from critical power circuits. It must be the responsibility of the Contractor to prevent the operations or attempted operation of electrical equipment, or combination of equipment which require power exceeding the capacity of the existing building circuits,

9.0 Utilities

Electrical power will be furnished by the Government at existing power outlets for the operation of equipment that is necessary to perform the work. Hot and Cold water will also be available for performance of the work. The on-site FAA personnel will identify outlets available for use by the Contractor.

10.0 Conservation of Utilities

The Contractor must be responsible for instructing employees in utility conservation practices. The Contractor must be responsible for conserving utilities, which must include, but not necessarily be limited to:

· Lights must be used only in areas where and at the time when work is actually being performed unless otherwise directed by the COR.

· Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

· Water faucets or valves must be turned off after the required usage has been accomplished. To conserve water, only the minimum quantity of water needed for the required usage must be expended.

11.0 Storage Space, Janitor's Closets, and Locker Rooms

No space will be available or assigned to the Contractor by the COR for storage of bulk supplies and equipment used in performance of the work. The Contractor must bring all required supplies and equipment they need every time they come to the facility to perform work. The Government will not be responsible for damage and/or loss to contractor's supplies, materials, equipment, or the personal belongings of contractor's employees occasioned by fire, theft, accident, or otherwise.

12.0 Coordination with Other Contractors and Government Employees The Government may undertake or award other contracts for additional work. It is the responsibility of the contractor to coordinate hi/her efforts with other work going on in the area. If for any reason the contractor is prohibited or substantially delayed from performing, the contractor is to immediately notify the COR.

13.0 Quality Control

The Contractor must establish and maintain a complete Quality Control Program (QCP) to ensure the requirements of the contract are provided as specified. One copy of the Contractor's Quality Control Program must be provided to the CO/COR not later than the Pre-Performance Conference. An updated copy must be provided to the CO/COR on the contract start and as changes occur. The plan must include, but not be limited to, the following:

· A scheduling system, based on the services indicated for cleaning, and the indicated time-frames shown in the remarks column. The schedule must show, by building and area, the day and shift when tasks will be accomplished. The contractor must comply with the submitted schedules as approved by the CO/COR.

· The methods used, for identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable.

· On-site records of all inspections conducted by the contractor, and necessary corrective actions taken, must be made available to the Government during the term of the contract.

14.0 Standards for Quality of Work

· Interior/Exterior Glass Cleaning: Glass must be clean and free of dust, dirt, streaks, watermarks, and grime.

· Spot Cleaning: Smudges, marks or spots must be removed without causing unsightly discolorations.

15.0 Unforeseen Facility Closures

When an unforeseen facility closure occurs on a regularly scheduled day of work, the Government must have the following options:

· To require the Contractor to perform the work on the following day.

· To forego the work and reduce payment due to the Contractor accordingly for work not performed on a prorated basis.

· To reschedule the work on any day satisfactory to both parties.

16.0 Contractor's Employees

The Contractor will be responsible for the training of his /her employees in the following areas:

· Proper use and handling of contract specified and approved detergents, supplies, and equipment.

· Care and maintenance of Contractor furnished property.

· Familiarization with fire prevention and safety procedures.

· Familiarization with applicable FAA policies and regulations and their effect on window cleaning services.

· Proper use of Personal Protective Equipment (PPE) provided by the Contractor.

17.0 Safety and Fire Prevention

The Contractor must be responsible for instructing his/her employees in appropriate safety measures. Contractor employees must not place mops, brooms, machines and other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Appropriate, neat appearing, well-kept signs to indicate Danger Hazardous Floors, Walk Left or Walk Right, as applicable, must be provided by the Contractor and approved by the COR prior to use. Such signs must be displayed at all times in all areas where cleaning operations are in progress which necessitate the use of any equipment or supplies such as buckets, wires, ladders, water, etc., which cause a traffic obstructions or personnel hazard. Contractor's employees must be required to interrupt their work to allow passage of personnel, equipment or carts.

When the cleaning of a public traffic area (i.e. lobbies and corridors) result in the temporary hazard of wet/slippery floors, Contractor personnel will use parallel wet mopping or cleaning procedures to clean up any and all messes caused by the Contractor in the performance of the work.

18.0 Personnel Training

The Contractor will be responsible for the training of his /her employees in the following areas:

· Proper use and handling of contract specified and approved detergents, supplies, and equipment.

· Care and maintenance of Contractor furnished property.

· Familiarization with fire prevention and safety procedures.

· Familiarization with applicable FAA policies and regulations and their effect on window cleaning services.