PWS MSG-3.pdf

Performance Work Statement (PWS) Maintenance Steering Group (MSG-3) FAA Course Number: FAA21900011

A. PROJECT / TITLE

Maintenance Steering Group (MSG-3) Training, FAA course number FAA21900011, for Aviation Safety Inspectors (ASI’s) employed by the Federal Aviation Administration (FAA).

If the low offeror is an accredited college, the FAA desires college credits be offered to trainees who successfully complete the proposed training; however, this is not a mandatory requirement and will not be used as an evaluation factor.

B. BACKGROUND

Under Title 49 of the United States Code (49 U.S.C.), the FAA is authorized to acquire and expend funds for the acquisition, operation, and maintenance of aircraft as necessary in the exercise and performance of the powers and duties of the Administrator. The interests of the public, the safety of the workforce, and the credibility of the organization are best served by having qualified, proficient, and current inspectors conducting maintenance surveillance, testing, and checking functions.

C. SCOPE

The contractor shall provide their commercial off the shelf (COTS) Maintenance Steering Group (MSG-3) Training to FAA Safety Inspectors.

The FAA requests approximately 5 classes per year and a maximum class size of 20 students. Training shall be approximately 24 hours. The tuition cost should be based on a per class basis and all travel and per diem costs for the students will be the responsibility of the FAA.

Student quotas for these courses will be assigned by the Flight Standards Workforce Development, AFB-500 and/or Aircraft Certification Service – Enterprise Operations Division, AIR-900. FAA formal training consists of training courses with agency level course numbers that will be officially recorded in the employee’s personnel records.

D. DEFINITIONS

The following definitions are used to define the terminology contained herein:

1. Contracting Officer (CO): The person authorized to act on behalf of the Government to negotiate and award contracts and modifications thereto, and to administer contracts through completion or termination.

Except for certain limited authority delegated by the Contracting Officer to a technical representative, the Contracting Officer is the only individual with the authority to direct the work of the Contractor.

2. Contracting Officer's Representative (COR): The authorized Government representative(s) acting within the limits of their delegated authority for management of specific projects or functional activities.

3. DOT: Department of Transportation

4. FAA: Federal Aviation Administration

E. APPLICABLE DOCUMENTS

Title 14 of the Code of Federal Regulations (14 CFR), Parts 91, 121, and 135. The applicable regulations are available for download, in pdf format, from www.faa.gov/regulations_policies/faa_regulations/

Title 49 of the United States Code available at http://uscode.house.gov/download/download.shtml

Advisory Circulars, as required http://www.faa.gov/regulations_policies/faa_regulations/ http://uscode.house.gov/download/download.shtml

FAA Joint Aircraft System/Component Code Table and Definitions available at:

http://av-info.faa.gov/sdrx/documents/JASC_Code.pdf

F. GENERAL REQUIREMENTS

1. Daily Sessions: Begins when the student first shows at the contractor facility for training each day and runs for a maximum of 10 hours to include breaks.

2. Level of Training: FAA personnel are expected to perform at a level compatible with the highest standards of the specialty. Accordingly, each course of instruction shall adhere to the adult learning principles, which include but are not limited to:

a) Focus the training on "Real World" situations and applications.

b) Emphasize how the training can be applied.

c) Relate the training to the instructional objectives.

d) If possible, relate the training materials to the FAA employees past experience.

e) Allow reasonable debate and challenge of ideas.

f) Encourage FAA employees to be resources to one another.

In addition:

a) The classes shall not contain content or methodology likely to produce high levels of emotional response;

b) The training content and methodology of the classes shall not be associated with religious, quasi-religious, or new age belief systems;

c) The classes shall not include materials which could be viewed as attempts to change or influence an individual's personal values or lifestyle outside the workplace.

3. Training Facilities:

a. Classrooms must be large enough to accommodate at least the entire class (maximum of 20) plus one observer, with either desks or tables large enough to allow the students to be able to take notes and still have space for them to keep their reference books open during lecture periods. Student chairs must be ergonomically appropriate for 8-hour occupancy.

b. Sufficient presentation boards for effective teaching shall be provided.

c. The classroom shall be well lighted. There shall be not less than 30 footcandles of illumination at the student's desk or table.

d. The classroom shall be cleaned not less than two times each week of instruction.

e. Sanitary restroom facilities shall be available within convenient distance of the classroom.

f. The classroom facilities shall be adequately ventilated; heated in winter and cooled in summer.

Temperature range shall not exceed 68 to 74 degrees Fahrenheit.

g. Ambient noise shall be below the distraction point. At any position in the classroom, normal instructor voice levels should exceed the ambient noise level by 20 decibels.

h. Contractor shall comply with safety standards specified by the National Electrical Code, the National Fire Code, and the United States of America Standards Institute in conducting contract training. Each class shall receive a briefing on safety and security procedures to ensure proper egress in the event of any foreseeable emergency.

i. Local environmental distraction adversely affecting student learning shall be eliminated.

j. Adequate free student parking shall be available near the training site.

k. Visual aids used in the classroom to describe specific aircraft system or aircraft components shall be legible and visible from each student station, and color enhanced as necessary to show each system operating mode.

l. Classroom / training site must have at least one computer with internet access and printer available for student use.

4. Instructor Requirements: The Contractor shall provide professional instructors who can demonstrate knowledge of the content, application, and correct interpretation of applicable FAA Advisory Circulars and FAA Orders. In addition, instructors shall, at a minimum have the following:

http://av-info.faa.gov/sdrx/documents/JASC_Code.pdf

(a) Minimum of (3) three years experience with the MSG-3 process, including participation as an MRB member, ISC member or employee or an OEM Engineering department (or consultant) performing MSG-3 analysis within the last (5) five years. This experience must include the successful delivery of MSG-3 training within the last (2) two years.

(b) Minimum of three (3) years experience teaching transport category aviation maintenance related courses.

5. Training Requirements:

(a) At least two weeks prior to any course, provide each registered student with the training site address, map and/or directions to the training site, a local point of contact and telephone number, and commercially available lodging near the training site.

(b) Provide a copy of the syllabus, training schedule and course description, course reference book and any other needed course materials to each inspector on the first training day of each training course.

(c) In the event the FAA inspector fails to report for training as scheduled, or should become ill, injured or incapacitated during the training period the contractor shall promptly notify the COR and the inspector/pilot’s emergency contact, if known.

(d) If Computer-Based Instruction (CBI) is used to accomplish training, then the following requirements shall be met:

(1) Inspectors shall receive a thorough briefing on the operation and use of the CBI equipment.

(2) At least one instructor shall be present or readily accessible by electronic means to resolve any problems or questions that the inspector may have regarding the material presented in the CBI program.

(3) All material presented by CBI shall be reviewed and reinforced by a qualified instructor in classroom discussion or one-on-one with the inspector.

6. Student Reports and Grading:

(a) Upon completion of all training, the contractor shall issue a Certificate of Training (Appendix A), which includes an End of Course Evaluation. Each FAA inspector shall sign the Certificate of Training (Appendix A) certifying the type of training provided, specific dates, and the duration of such training. One copy must be submitted to the COR.

(b) Each FAA Inspector shall also complete the End of Course Evaluation. One copy must be submitted to the COR.

(c) Each student's performance shall be graded with a Pass or Fail rating. The contractor shall furnish a report to the COR reflecting the student's final grades, attendance records, and any additional comments deemed necessary concerning his/her attitude and ability. Each student shall receive a certificate of graduation, pending completion of required testing with a minimum average of 70 percent. Testing may be conducted with open textbook for reference.

G. TRAINING OUTCOMES

1) When given the requirement to be a member of a Maintenance Review Board (MRB), the student will be able to function as a team member of the Board by coordinating the development of scheduled maintenance tasks and interval details for the aviation industry.

2) When given the requirement to act as a Principal Inspector for a certificate holder who operates aircraft developed using an MRB, the student will be able to understand and properly explain the relationship between the MRB/MRBR, any OEM documents (MPD), and the operators program (CAMP, AAIP, etc.).

3) When given the results from a complete MSG-3 analysis for Systems / Powerplants, Structures, and Enhanced Zonal Inspections, the student will be able to apply how the results are applicable to Certified Maintenance Requirements (CMRs), Airworthiness Limitations, Life Limits, and the Continuous Airworthiness Maintenance Program (CAMP).

4) Using student reference materials, the student will identify the Objective, Scope and Organization of the MSG-3 process.

5) Using student reference materials, the student will be able to define the approach to developing Scheduled maintenance which would include the Scheduled maintenance objectives, content and method for development.

6) Using student reference materials, the student will describe the Aircraft Systems / Powerplant analysis

Procedure.

7) Using student reference materials, the student will describe the Aircraft Structural Analysis Procedure as described in the MSG-3 document.

8) Using student reference materials, the student will describe the Zonal Analysis Procedure as describe in the MSG-3 document.

9) Using student reference materials, the student will describe the Lightning / High Intensity Radiated Field

(L/HIRF) Analysis / EWIS / EZAP Procedure as described in the MSG-3 document.

10) Using student reference materials, the student will describe the key regulation and guidance material associated with MSG-3, MRB and Maintenance Programs.

11) Using student reference materials, the student will be able to explain the historical events leading to the current MSG-3 document (History of MSG-3).

12) Using student reference materials, the student will understand the MRB process and how it relates to

MSG-3.

13) Using student reference materials, the student will be able to understand and describe the differences between an MRB and a Maintenance Type Board (MTB) and when each should be used.

In addition, the course shall include (4) four workshops. The purpose of each workshop is to create working group environments with discussions and conclusions. The workshops are described as follows:

1) Workshop #1: Maintenance plan cycle – This workshop will include maintenance requirements process flow, OEM certification requirements, and operator certification requirements.

2) Workshop #2: Maintenance plan development – This workshop will include MSG-3 methodology, MRB process and an MRB / MSG-3 methodology discussion forum.

3) Workshop #3: Maintenance plan documentation – This workshop will include maintenance review board report, maintenance planning document, and scheduled maintenance requirements document.

4) Workshop #4: Maintenance plan optimization – This workshop will include IMRBPB Issue paper #44 implications on OEM, operators, and regulatory authorities.