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Attachment J1 - Labor categories

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J.1 BILLING CATEGORIES, AND LABOR CATEGORY DESCRIPTIONS

Program Manager (KEY PERSONNEL) The Program Manager shall be responsible for overall management of the contract, including quality assurance for all products delivered to the Government and availability of resources to complete all Task Orders.

Program Manager duties include:

· Serve as the contact point for all matters related to contract management, including but not limited to Task Order Proposal Requests (TOPR), task order modifications, and performance issues.

· Oversee the development of task order schedules, resource allocation and budgets. Tracking the program budgets and providing forecasts, establishing and maintaining program status summaries and metrics for the project portfolio.

· Organize, direct, and manage task order support functions, involving multiple, complex and inter-related project tasks.

· Ensure products completed in accordance to the agreed upon development schedules.

· Meet with customer and contractor personnel to discuss and review task plans and deliverable items.

The Program Manager shall:

· Possess excellent verbal, presentation, and writing skills;

· Have at least 10 years of related experience;

· Possess leadership skills with a collaborative management style that will facilitate interaction with supervisors, colleagues, customers and corporate partners;

· Possess a Bachelor’s degree in a relevant technical or scientific field, or in technical project management.

· Demonstrate a good understanding of relevant instructional design principles.

Graphics Designer - High The Graphics Designer shall have comprehensive body of knowledge related to graphic design strategies that convey meaning to the viewer. Individuals providing these services shall be able to communicate effectively in visual media, and shall have a demonstrated ability to develop graphical material for use in electronic and print media.

Experience/Education: At least 8 years of related experience and a Bachelor’s degree.

Graphics Designer - Mid The Graphics Designer shall have a body of knowledge related to graphic design strategies that convey meaning to the viewer. Individuals providing these services shall be able to communicate effectively in visual media, and shall have a demonstrated ability to develop graphical material for use in electronic and print media.

Experience/Education: At least 3 years of related experience and a Bachelor’s degree.

Graphics Designer - Low The Graphics Designer shall have knowledge related to graphic design strategies that convey meaning to the viewer. Individuals providing these services shall be able to communicate effectively in visual media, and shall have a demonstrated ability to develop graphical material for use in electronic and print media.

Experience/Education: At least 1 year of related experience and a Bachelor’s degree.

Instructional Systems Designer (ISD) High The Instructional Systems Designer (ISD) uses instructional systems design theory and experience to create innovative, interactive, and immersive learner-centric training solutions in appropriate delivery learning environments. Create learning experiences in both synchronous and asynchronous learning environments. Conduct needs assessments and gap analyses, research and write instructional content based on interviews with subject matter experts and clients. Collaborate with cross-functional teams, including game design and engineering to brainstorm the design and development of creative instructional solutions that leverage the client’s technical environment. Design assessments that demonstrate learner mastery of learning outcomes.

Experience/Education: At least 8 years of related experience and a Bachelor’s degree.

Instructional Systems Designer (ISD) Mid The Instructional Systems Designer (ISD) uses instructional systems design theory and experience to create innovative, interactive, and immersive learner-centric training solutions in appropriate delivery learning environments. Create learning experiences in both synchronous and asynchronous learning environments. Conduct needs assessments and gap analyses, research and write instructional content based on interviews with subject matter experts and clients. Collaborate with cross-functional teams, including game design and engineering to brainstorm the design and development of creative instructional solutions that leverage the client’s technical environment. Design assessments that demonstrate learner mastery of learning outcomes.

Experience/Education: At least 3 years of related experience and a Bachelor’s degree.

Instructional Systems Designer (ISD) Low The Instructional Systems Designer (ISD) uses instructional systems design theory and experience to create innovative, interactive, and immersive learner-centric training solutions in appropriate delivery learning environments. Create learning experiences in both synchronous and asynchronous learning environments. Conduct needs assessments and gap analyses, research and write instructional content based on interviews with subject matter experts and clients. Collaborate with cross-functional teams, including game design and engineering to brainstorm the design and development of creative instructional solutions that leverage the client’s technical environment. Design assessments that demonstrate learner mastery of learning outcomes.

Experience/Education: At least 1 year of related experience and a Bachelor’s degree.

Administrative Support Support may include travel arrangements, data entry, calendar management, document review and editing, presentation review and editing, and other duties as needed for successful completion of the task order.

Experience/Education: Proficiency in MS Office products; and Associates degree or higher.

Information Systems Technology (IT) Specialist High The Information Systems Technology (IT) Specialist provides technical best practices and guidance on issues related to functional, deployable, reliable products in the clients’ deployment environment.

Experience/Education: At least 8 years of related experience and a Bachelor’s degree.

Information Systems Technology (IT) Specialist Mid The Information Systems Technology (IT) Specialist provides technical best practices and guidance on issues related to functional, deployable, reliable products in the clients’ deployment environment.

Experience/Education: At least 3 years of related experience and a Bachelor’s degree.

Information Systems Technology (IT) Specialist Low The Information Systems Technology (IT) Specialist provides technical best practices and guidance on issues related to functional, deployable, reliable products in the clients’ deployment environment.

Experience/Education: At least 1 year of related experience and a Bachelor’s degree.

Subject Matter Expert (SME) The Subject Matter Expert (SME) serves as a course instructor to lead and deliver NHI training. They serve as SME for course development or update efforts and provide technical guidance and assistance related to their specific discipline area.

SME High: At least 8 years of related experience in transportation projects and a Bachelor’s degree. Shall have training and/or training development experience using adult learning principles.

SME Mid: At least 3 years of related experience in transportation projects and a Bachelor’s degree. Shall have training and/or training development experience using adult learning principles.

SME Low: At least 1 year of related experience in transportation projects and a Bachelor’s degree. Shall have training and/or training development experience using adult learning principles.

Depending upon the task order, SMEs may be required to have the appropriate skills as identified below:

Operations/ITS/Freight

Core area
Components (not inclusive)
TIMs
Traffic Incident Management practices, roles and responsibilities
ITS
Federal, State, and Local acquisition policies, procedures, and processes

Intelligent Transportation Systems services and products

ITS deployment and operation

Travel Time Reliability
90th or 95th percentile travel times, buffer index, and planning time index
Freight Data
State Freight Plans, Statewide Long Range Plans, and Metropolitan Planning Organization Long Range Plans, and MPO Freight Planning efforts

Freight travel demand modeling and data needs

Traffic Monitoring practices especially vehicle classification counts and weigh-in-motion data

National Performance Management Research Data Set

Freight Analysis Framework (FAF)

National Travel Atlas Database (BTS)

National Freight Network

Concepts included in Sustainable Supply Chains

Traffic Signals
Design, implementation, operation and maintenance of traffic signal timing

developing, communicating, and presenting traffic signal operations and maintenance related issues to elected and senior public officials

Managing or supervising public agency traffic signal operations and maintenance activities, related programs and technical issues

Freight & Land Use
Land Use freight friendly design

Tool and practices to integrate Land Use into the planning process.

Corridor Planning

Freight Size & Weight
Truck Size and Weight Laws and Regulations

The effects of Truck Size and Weight on Safety, Bridges, Pavements and Intermodal Shift

Law Enforcement Strategies for Truck Size and Weight Compliance

Truck Size and Weight Plans and Certifications

Road Weather
Tools and strategies for addressing road weather problems
Work Zones
Design, application, installation, and maintenance of traffic control devices for highway and street construction, maintenance operation, and utility work

Mitigate the safety and mobility impacts of work zones

Knowledge of the MUTCD

Implementing and inspecting temporary traffic control plans in the field

Understanding of contract administration related to various components of temporary traffic control

Transportation Performance Management

Core area
Components (not inclusive)
TPM
Performance-based Management of Highway Programs

Transportation Performance Management Concepts including performance measures and target setting development and application, and their use in analyzing and reporting information about the condition and performance of the highway system.

The application and use of transportation data for performance management

Federal-Aid Highway Program performance management provisions (Safety, Pavement Condition, Bridge Condition, Congestion (including Freight), and the Transportation Planning Process)

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