3c-SOW.doc

PR #: 61200PR230000120

STATEMENT OF WORK

STATEMENT OF WORK

SCADA Software Maintenance and Support Contract

SECTION 1 -

GENERAL INFORMATION

1.1 Work Statement

In the performance of this contract, the contractor shall provide Aveva Customer First Premium support to Training Center Petaluma, CA.

1.2 Place of Performance:

USCG TRACEN Petaluma

599 Tomales Rd.

Petaluma, CA 94952

1.3 Contracting Officer Technical Representative:

Any questions regarding statement of work:

Name:

A. Carlson

Phone:

707-765-7540

Email:

Anthony.B.Carlson@USCG.MIL

1.4 Point of Contact for submitting quotes:

Any questions regarding submitting quotes:

Name:

Phone:

Email:

1.5 Contractor Personnel:

The contractor must provide a contract manager who must be responsible for the performance of the work. The name of this person, and an alternate or alternates, who must act for the contractor when the manager is absent, must be designated in writing to the contracting officer.

Contractor employees:

Due to heightened Security at USCG Facilities, all contractor employees performing tasks related to this SOW, shall have a valid Federal or State identification, while onboard a Coast Guard facility. Vehicles shall have current registration and insurance, and drivers shall have valid driver’s license. Time spent undergoing entrance to USCG facilities will not be considered a government delay of work or differing site condition.

The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest or the appearance of a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of Homeland Security, USCG (either military or civilian), unless such person seeks and receives proper approval.

Any damage to Coast Guard facilities or property as a result of Contractor action shall be repaired to like new condition by the Contractor. The Contractor must notify the COR of any such damage realized during the course of the maintenance, repair, and certification project.

1.6 Vehicles:

All vehicles used by the Contractor in providing services shall be registered with the California Department of Motor Vehicles and have current proof of insurance to accompany the Valid Driver’s License prior to entry being granted. All passengers in the vehicle must also present a valid form of personal identification prior to entry onto TRACEN Petaluma. All vehicles operated on TRACEN Petaluma must strictly adhere to posted speed limits and all other base regulations pertaining to vehicle operations. All vehicles entering TRACEN Petaluma are subject to inspection by Base Security and/or Base and Military Police. All occupants must be scheduled on the entry permission log by the Contracting Officer prior to showing up to perform work.

1.7 Hours of Operation:

The contractor shall perform all services during normal working hours:

7:30 am to 4:00 PM Monday thru Friday, except on recognized Federal holidays.

Recognized Federal holidays: Routine work shall not be scheduled on Federal Holidays, or on other holidays or days of mourning declared by an Executive Order. When such a Federal Holiday occurs on a Saturday, it will be observed on the preceding Friday. When such a Federal Holiday occurs on a Sunday, it will be observed on the following Monday. If such a holiday falls on a regular workday the services shall be rescheduled in the same week to either the day preceding or the day following the holiday. The Contractor shall provide at least a two-week advance notice to the COR regarding the holiday week schedule change. Recognized Federal Holidays are: New Year’s Day, President’s Day, Martin Luther King’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

1.8 Award:

It is the governments’ intent to make an award to the Lowest Price Technically Acceptable (LPTA) offered through issuance of a firm fixed price contract.

Awardee Registration:

Under FAR 4.1103 prospective contractor shall be registered in System Award Management (SAM) prior to award. Failure for contractor to be registered in (SAM) shall result in Contracting Officer to proceed with next successful registered offer. Website: www.sam.gov

1.9 Acceptance plan:

Completion of work under this contract will be monitored and accepted by Coast Guard Technical Representative, (see above). Work is to be performed during the period of the awarded contract.

SECTION 2 - DESCRIPTION OF WORK

The contractor shall provide one year product support for the following Licenses:

1379428, 2079165

1379429, 1379430, 1379431, 1379432, 1379433, 1379434, 1379435, 1379436, 1379437, 1379443, 2079164

Wonderware HMI, Historian and Dream Reports support includes the following service(s):

· Emergency 24/7/365 Technical Telephone Support

· Wonderware by AVEVA Direct Technical Support: Access to technical resources at both the local distributor and directly from AVEVA

· No Charge for Version Upgrades (*Please note that no charge version upgrades are only available while the CF contract is valid)

· Access to the Wonderware by AVEVA Global Customer Support Website Access: Search for answers to your questions and log and track cases

· Customer Support Shipments Including New Releases of Software, maintenance releases, Service Packs, and Patches, updates and hotfixes

· Online Training Webinars: Access to library of eLearning webinars

· Support Usage and Summary Reports: Automatically receive a monthly summary of all of your support activity

· Software Asset Manager

SECTION 3 – CONTRACTOR QUALITY CONTROL PROGRAM

The contractor is responsible for all quality control (QC) and management actions to meet the terms of the contract. The Government performs quality assurance to monitor whether contract standards are achieved.

3.1 Safety

All work shall be conducted in a safe manner and shall comply with all applicable federal, state and local safety standards and requirements. The government reserves the right to inspect for compliance with safety standards and requirements. The contractor shall provide their employees with all necessary personal protective equipment (PPE) required to safely accomplish the task described herein.

SECTION 4 – GOVERNMENT FURNISHED WORK, FACILITIES AND SUPPLIES

The Government will provide reasonable amounts of water, electrical power, fuel for testing, etc., as may be necessary to perform required services.

4.1 Contractor Proposed CYBER/IT-Related Solutions

The offeror or contractor shall identify all cyber/IT-related hardware, software and/or services that are included as part of its solution to the government’s requirement to store or process Coast Guard data or connect to Coast Guard networks or other assets. The offeror or contractor shall provide this information in an electronic delimited file format (for example, csv file, docx table, xlsx table, rtf table or HTML file) as follows in its government response to the solicitation.

Contractor Proposed Cyber/IT Related Solutions for CG-6 Review

(If not FFP. Contractor is responsible for also ensuring inclusion in the cost proposal) Recurring or Non-Recurring? If recurring, state frequency

4.2 Period of Performance

The period of performance for this contract is one year, from April 28, 2023 thru April 27, 2024. One calendar year from the end of existing support agreement(s) as described in Section 2.

***END OF STATEMENT OF WORK***

Required Information for Contractor Personnel:

Name: ___________________________________

Title: ____________________________________

Phone: ___________________________________

Email: ___________________________________

Name: ___________________________________

Title: ____________________________________

Phone: ___________________________________

Email: ___________________________________

LAST UPDATED: 03/06/2023