60-C0024-26-CP145_Tyler Technologies 5-6-2026.pdf.PDF

This is an amendment document related to a software license renewal and support services contract for the State of New Mexico, specifically modifying the agreement with Tyler Technologies dated May 6, 2026. The document pertains to the consolidation and renewal of software licensing and related support services, establishing terms for continued technology services delivery to the state. The amendment clarifies contractual obligations, service delivery requirements, and compliance standards for the vendor to maintain operational systems and provide ongoing technical support throughout the contract term.

The amendment establishes pricing structures and payment terms for the renewed license agreement with Tyler Technologies, ensuring continuity of critical software services essential to state operations. The document addresses incumbency status, confirming Tyler Technologies' existing relationship as the current service provider, and outlines funding mechanisms through state appropriations. The agreement includes specifications for service level standards, vendor responsibilities for system maintenance and technical support, and requirements for compliance with state information technology policies and security protocols. The contract structure accommodates the state's operational needs while defining the scope of services, support hours, update provisions, and renewal options to ensure sustainable technology infrastructure management.