Attachment 1 - Draft Performance Work Statement.pdf

Performance Work Statement Brand Name or Equal for On-line Federal Employment Data System

Introduction/Overview The work to be performed under this contract consists of connecting via the Internet for researching federal employment case law, statutes, regulations and related materials.

Research material will be utilized to perform Labor/Employee Relations and Workers’ Compensation duties for the Agency.

Background Labor/Employee Relations and Workers’ Compensation Specialists need an on-line research tool to assist them in performing their duties. The tool shall garner access to a multitude of Federal Employment issues/topics for Specialists, whose decision making must be based upon the most up-to-date information available.

Scope The contractor shall provide the required information to allow Labor/Employee Relations and Workers’ Compensation Specialists to make decisions based upon the most up-to-date information available regarding case law.

Tasks The research tool shall be designed to provide not only Labor/Employee Relations and Workers’ Compensation Specialist but also the embedded business units Human Capital Office (HCO), Criminal Investigations (CI), Policy in Audit (P&A), Facilities Management and Security (FMSS), General Legal Services (GLS), and Taxpayer Services (TS). These units require comprehensive access to federal employment case law, statues, regulations, and related materials to perform their varied and critical functions effectively. The tool shall, be equipped to provide precise and up-to-date legal references to support decision-making process across these diverse business areas. By facilitating access to a centralized repository of current and historical legal documents, the tool shall enhance the ability of these units to conduct thorough and informed analyses pertinent to their specializations.

Brand Name: CyberFEDS

Proprietary Content Description

CyberFEDS® on the Web subscription

CyberFEDS® On-the-Web Subscription is an all-in-one, proprietary digital federal employment law research platform that provides centralized access to comprehensive employment law resources within a single integrated system. The platform provides full-text decisions from key federal adjudicatory bodies, including the Equal Employment Opportunity Commission (EEOC), Merit Systems Protection Board (MSPB), Federal Labor Relations Authority (FLRA), and federal courts, enabling users to conduct complete legal research in one location. The CyberFEDS® On-the-Web Subscription provides searchable online access to the authoritative Broida and Hadley legal reference guides, which are widely relied upon for federal labor relations, employee relations, and equal employment opportunity law. The core subscription includes specialized libraries dedicated to EEO, labor relations, and employee relations subject areas, all accessible through a proprietary indexing and search system designed to allow users to efficiently locate relevant case law, guidance, and analysis. This integrated, proprietary structure distinguishes the CyberFEDS® On-the-Web Subscription as a unique, single-source platform specifically designed to support federal sector employment law research and decision-making.

CyberFEDS® Workers’ Compensation Library on the Web subscription

CyberFEDS® Workers’ Compensation Library on the Web is a proprietary, annual subscription membership that serves as a centralized digital resource for managing federal sector injury claims. This service provides 24/7 searchable access to a comprehensive database of Employee Compensation Appeals Board (ECAB) decisions, statutes, and regulations governing the Federal Employees' Compensation Act (FECA). The subscription includes proprietary interpretive guidance, case law summaries, and procedural checklists specifically developed for federal practitioners to assist in determining claim entitlement.

Additionally, the membership delivers daily industry news and real-time regulatory updates to ensure agency compliance with evolving federal mandates.

Salient Characteristics The research tool shall provide the required attributes designed specifically for the federal sector, to include the following:

• Case index numbering system which enables users to speed and focus their research efforts by zeroing in on the specific issues they seek by searching on the appropriate index number. This indexing system shall include historical information going back fifteen years or more.

• Labor arbitration database including the capability for statistical analysis of arbitration awards by prevailing parties.

• A newsletter library that consists of a growing series of periodicals published by various government agencies.

• A government ethics database which consists of government ethics advisory opinions and related case law.

• Capability of adding agency-specific documents, such as the Agency Negotiated Agreement to the database.

• The research tool shall include exclusive access to authoritative federal labor relations reference guidance and interpretive resources that are specifically developed for and relied upon by federal sector practitioners.

Deliverable Schedule # Deliverable Due Date Acceptance/Review

Authorized User List Confirmation — Receipt and confirmation of the authorized user list and associated email addresses provided by the Government through the Human Capital Office (HCO), Labor, Employee Relations and Negotiations (LERN) program office for participating IRS personnel.

Within 5 days of contract award.

Contracting Officer Representative/Technical Point of Contact.

User Account Setup and Access Distribution

— Distribution of electronic user access agreements and establishment of individual user accounts, including delivery of login credentials to authorized IRS personnel.

Within 5 days of contract award.

Contracting Officer

# Deliverable Due Date Acceptance/Review

Subscription Usage Reports — Submission of subscription usage reports documenting user activity, utilization metrics, and subscription access status for participating IRS personnel.

Two (2) semi-annual reports provided to the agency within 30 calendar days after the end of each six-month reporting period.

Contracting Officer

Performance Requirement, Standards, and Surveillance The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance

Objective Standard Performance

Threshold Method of

Surveillance

3.0 Scope of

Work & Description of Tasks

The Contractor shall provide continuous web-based access to the Subscription based service for authorized IRS users throughout the period of performance.

Access to both subscription platforms shall be available 100% of the time during the period of performance, excluding scheduled maintenance.

COR/TPOC

Review

3.0 Scope of

Work & Description of Tasks

The Contractor shall establish user accounts and distribute login credentials for the subscription based services upon receipt of completed user access agreements from authorized IRS personnel.

User accounts shall be established and login credentials provided within 5 calendar days of receipt of completed user agreements.

COR/TPOC

Review

Place of Performance The place of performance is at the contractor’s facility Period of Performance

Base Year - March 30, 2026, to March 29, 2027 Option Year - March 30, 2027, to March 29, 2028

Government Furnished Property Not applicable

Security Requirements Not applicable

Contracting Officer Representative (COR) To be Provided at Award

Dissemination of Contract Information The Contractor shall not publish, permit to be published, or distribute for public consumption, any information, oral or written, concerning the results or conclusions made pursuant to the performance of this contract, without the prior written consent of the Contracting Officer. Two copies of any material proposed to be published or distributed shall be submitted to the Contracting Officer and one copy to the Contracting Officer’s Representative.

Identification of Contractor Employees All task order personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractors shall also wear badges identifying them as Contractor personnel when meeting with IRS personnel during the performance of this Task Order.

Closeout of Contract Files The Government will initiate the administrative closeout of the Task Order after receiving evidence that all technical requirements have been completed. The Contractor shall furnish all required documents in support of the closeout of this contract. The Government anticipates the timeframe to complete administrative close out of this contract will not exceed 6 months.

The costs incurred in the administrative closeout of task orders and contract files are unallowable direct costs under the contract and, therefore, cannot be charged as direct costs to the Government. Contractors are to handle such costs in accordance with their disclosure statements/cost accounting systems.