5 PERFORMANCE REQUIREMENTS SUMMARY.pdf
PDF 89 KB Posted
- Solicitation number
- W81K0225QA068
- Issued by
-
Department of the Army Medical Command
About this file
This Performance Requirements Summary details performance objectives, acceptable quality levels, contract references, assessment methods, and remedies for a Licensed Vocational Nurse (LVN)/Licensed Practical Nurse (LPN) services contract for the 51st Medical Group at Osan Air Base, Korea. The document outlines specific performance requirements including availability and work hours, proficiency in medical management systems (MHS GENESIS, ASIMS, AIMWTS, PEPP), administrative quality reviews of medical documentation, and strict compliance with HIPAA privacy regulations.
Key performance expectations include maintaining an 8-hour workday without unexcused absences, accurately managing patient information in specified medical systems, performing administrative reviews of medical documentation with minimal errors, and adhering to 100% compliance in areas such as anti-trafficking awareness, DoD and Air Force policy training, and anti-terrorism/operations security (AT/OPSEC) requirements. The contract includes remedies for non-compliance, primarily involving the issuance of cure notices and documentation of performance issues in monthly reports, with specific grace periods and correction opportunities for certain performance deficiencies.
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Text version
PERFORMANCE REQUIREMENTS SUMMARY:
Performance Objective
Acceptable Quality Level
Contract Reference
Assessment Method
Remedies
Contractor shall be available to work from 0700 to 1700 in 51 MDG. Monday through Friday 8-hour workday, excluding lunch time without any discrepancy
Satisfactory: No more than two unexcused absences or episodes of late reporting per month
Unsatisfactory:
More than two unexcused absences or episodes of late reporting per month
PWS
Para 3.7.3
Daily 100 % Inspection
Issuance of Cure Notice and/or Document Performance in Monthly Reports
Proficiency in managing patients in MHS GENESIS, ASIMS, AIMWTS, and
PEPP
Satisfactory: Free from errors; up-to-date patient information
Unsatisfactory:
inability to manage patients in the aforementioned programs
5.1.4.1 Random
sampling during monthly peer review process
The Contractor will be given a one (1) day grace period to complete correction. If after that the correction has not been completed, Issuance of Cure Notice and/or Document Performance in Monthly Reports
Perform administrative quality reviews of Duty Limiting Conditions (DLC), physical examinations, profiles and appropriate clearances
Satisfactory: No more than one error quarterly missed/ overdue clearances
Unsatisfactory: More than two error quarterly missed/ overdue clearances
5.1.4.2.1 Biweekly 100%
Inspection
Issuance of Cure Notice and/or Document Performance in Monthly Reports
The contractor shall abide by all the requirements of HIPAA regarding the privacy and confidentiality of health records and information being provided and shared under the resulting
Satisfactory: No HIPAA or Privacy Act violations.
Unsatisfactory: Any HIPAA or Privacy Act violation.
3.8.5.2 COR will
review any violations to HIPAA or Privacy Act immediately at the time of identification
Issuance of Cure Notice and/or Document Performance in Monthly Reports
The Contract provider shall understand and demonstrate proficiency in using the
GENESIS.
Satisfactory: The contractor shall only use the systems to perform necessary duties IAW training received and SHALL NOT violate HIPAA laws. The contractor will be provided training and will be expected to demonstrate administrative level proficiency within 30 days of training.
Unsatisfactory:
Lack of proficiency or inability to use
GENESIS
PWS
Para 5.1.4.10
COR will assess performance of contractor based on periodic surveillance and customer service feedback
Issuance of Cure Notice and/or Document Performance in Monthly Reports
Combating Trafficking in persons (awareness program)
100% compliance (zero tolerance) regarding trafficking in persons policy
FAR
52.222- 50 and
FAR
22.1703
COR
documentation and program review.
Immediately notify KO of any non-compliance.
Issuance of Cure Notice and/or Document Performance in Monthly Reports
Contract personnel are trained IAW DoD and Air Force policy within 45 calendar days of contract award.
100% compliance PWS Para 3.5.2.1
Received by the COR
Issuance of Cure Notice and/or Document Performance in Monthly Reports
Comply with all AT/OPSEC Requirements.
100 % of the time PWS Para
3.5.7 - 3.5.7.10
Received by the COR, evaluated by the supporting
OPSEC
officer
Issuance of Cure Notice and/or Document Performance in Monthly Reports
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