4a NWWN93122300025 FY23 PWS GSP Janitorial RFQ.pdf

Performance Work Statement

JANITORIAL SERVICES

GREER, SOUTH CAROLINA WEATHER FORECAST OFFICE

Purchase Request #NW-WN9312-23-00025

The contractor shall furnish the necessary personnel, materials, supplies, equipment, services, and facilities (except as otherwise specified), to perform the following work as described herein.

1. Objective

The objective of this contract is to obtain the services of the contractor to provide janitorial services for the National Weather Service (NWS).

2. Management The contractor shall manage and ensure that all aspects of the requirements in this PWS are met. The contractor shall perform all requirements specified throughout this contract unless otherwise stated. The performance specifications allow maximum flexibility to implement the best practices and methodology of the industry while exercising creative and innovative technical approaches to meet the requirements of the NWS. The contractor is expected to continuously improve its methods and approaches as the contract evolves.

3. Standards Workmanship All workmanship shall meet the standards specified herein and shall be accomplished in conformance with: approved and accepted standards of the industry; supply and equipment manufacturers; Federal, State, and local standards; and all applicable building and safety codes unless otherwise stated by Contracting Officer’s Representative (COR).

Recovered Material Certification The Environmental Protection Agency (EPA) has a web site to assist in the identification of environmentally preferable products (e.g., paper towels, toilet paper, facial tissues, and plastic trash bags). The web site is https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program.

The contractor shall comply with the Comprehensive Procurement Guidelines (CPG) published by EPA with respect to recovered material products. The contractor shall comply with the clause at FAR 52.223- 17, Affirmative Procurement of EPA-Designated Items in Service and Construction Contracts.

Biobased Products The contractor shall comply with Section 9002 of the Farm Security and Rural Investment Act of 2002 (FSRIA), Executive Order (EO) 13423, “Strengthening Federal Environmental, Energy, and Transportation Management,” and the Federal Acquisition Regulation to provide biobased products.

The contractor shall utilize products and material made from biobased materials (e.g., biobased greases, biobased hydraulic fluids, biobased absorbents) to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program

All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Government.

The following is an example list of products that may be used in this contract for janitorial services for which biobased products are available. The list is not all inclusive. It is desirable that vendors be able to supply the greatest number of biobased products listed meeting the health and environmental specifications.

All-purpose cleaner Degreaser/cleaner Heavy duty cleaner Deodorizer Carpet shampoo Floor finish Gum Remover Floor finish restorer Disinfectant sanitizer Floor sealer Extraction fluid Furniture polish Floor stripper Glass cleaner Neutral cleaner (liquid) Grout sealer Spot and stain remover Solvent spotter Air freshener and dispenser Bathroom cleaner Liquid hand soap including dispenser Brass polish/cleaner Stainless steel polish Laundry detergent Toilet bowl cleaner White board cleaner Chrome polish/cleaner Wood floor cleaner Cream cleaner Lime and scale remover Urinal Cakes for Men’s Room

Biobased products that are designated for preferred procurement under USDA’s Bio-Preferred program must meet the required minimum biobased content as stated in the USDA Final Rule available at www.biopreferred.gov.

In addition to the biobased products designated by the U.S. Department of Agriculture in the BioPreferred Program, the contractor is encouraged to use other biobased products.

The contractor shall submit a complete list of biobased products to the COR for approval, indicating the name of the manufacturer/brand name, cost of each material, and the intended use of each of the materials that are to be used in carrying out the requirements of the contract.

Provide detail on how the contractor intends to keep abreast of the development and increasing availability of biobased products and how any new or improved products will be incorporated on an ongoing basis into contract performance.

Once this list of products has been submitted, the contractor is responsible for using only those cleaning product approved by the COR in the building. If, for some reason, the product is found later to be ineffective, or the contractor would otherwise like to propose an alternative product, either the contractor or Government may propose for consideration an equal product.

http://www.biopreferred.gov/

The complete list of biobased products shall be updated annually on or before the anniversary of the contract award date for all option periods.

The contractor shall comply with the clause at FAR 52.223-2, Affirmative Procurement of Biobased Products Under Service and Construction Contracts by reporting to http://www.sam.gov, with a copy to the contracting officer, on the product types and dollar value of any USDA-designated biobased products purchased by the contractor during the previous Government fiscal year, between October 1 and September 30 and submit this report not later than—October 31 of each year during contract performance and at the end of contract performance.

Cleaning Operations Plan: The contractor shall submit a Cleaning Operations Plan to contain the following elements: (1) the contractor’s written policy stating their commitment to the use of biobased products, employee health and safety, and sound environmental management practices; and (2) the contractor’s plan for accomplishing the tasks as stated in the PWS. The Cleaning Operations Plan shall be updated annually on or before the anniversary of the contract award date for all option periods.

Housekeeping. The contractor shall be responsible for the cleanliness and housekeeping of the facility, to include but not limited to the janitorial closets, and storage areas. Oil spills and drippings shall be properly cleaned up immediately upon discovery and reported to the COR. Rags and/or combustibles shall not be stored in open containers. Chemical solvents and other hazardous wastes shall be stored in designated containers and accumulation areas until properly disposed of by the contractor. All hazardous wastes shall be managed and handled in accordance with EPA and state and local environmental regulations. All chemical and hazardous materials spills shall be reported immediately to the COR for containment and disposal.

Mandatory Source of Supplies AbilityOne or any authorized AbilityOne distributor shall be utilized as the mandatory source of supplies for all items used by the Government. These items are captured in the AbilityOne catalog (abilityonecatalog.com) under the following categories: can liners, trash bags, & accessories; disposable paper products; soaps & dispensers; and restroom cleaners & other accessories. The contractor shall comply with the clause at FAR 52.208-9, Contractor Use of Mandatory Sources of Supply or Services.

4. Qualifications/Training Worker Qualifications. The degree of skill of individuals shall be commensurate with that required for the work. All trainees shall be supervised and shall have all work inspected by the applicable supervisor or lead.

Training. The contractor shall ensure employees are trained in accordance with applicable laws regarding environmental compliance, hazardous communications, hazardous materials, hazardous waste management, ozone depleting substances, combustion training, lead based paint, asbestos containing materials, safety, and emergency response, as well as other areas relevant to the areas of work, prior to commencement of work under the contract.

5. Scope of Work Coverage. The contractor shall perform the following specified services throughout the premises including, but not limited to, all office spaces, lobbies, corridors, entrance, lavatories, service and utility areas, and electronic workshops. The approximate square footage of the areas covered by these specifications and additional information is as follows:

This facility is in operation 24/7 and has a maximum 26 permanent employees not including visitors.

• Cleanable Square Footage:

• Approximate Facility Dimensions:

• Total Square Footage: 5,526 square feet

• Total Occupied Space: 5,526 square feet

• Grouted Tile Area: 337 square feet

• Raised Tile: 2,224 square feet

• Linoleum Tile Areas: 975 square feet

• Carpeted Area: 1,566 square feet

• Concrete Slab Floor: 424 square feet

• Exterior/Interior Glass Doors: 10

• Vestibules: 2

• Interior Windows: 7

• Exterior Windows: 15

Place of Performance:

National Weather Service (NWS) Greenville-Spartanburg Weather Forecast Office 1549 GSP Drive Greer, SC 29651- 6631 (Spartanburg County)

6. General Schedule. All nightly cleaning services shall be performed seven nights per week, Monday through Sunday, including federal holidays. Nightly cleaning operations shall be accomplished between 6:00 PM and 11:00 PM Local/Eastern Time. If the Contractor fails to report to work any given day of the year, the contract monthly price may be reduced by the prorated daily price for each day of missed services.

Compliance with security regulations. The contractor shall comply with all Government and local security requirements. Following contract award and upon request, and at any time thereafter, the contractor shall submit a list of the names and addresses of each employee that requires access to the Government facility. The list shall be updated whenever changes occur. The contractor shall ensure all exterior doors are closed and locked upon exiting the facility.

The contractor's employees who work under the contract shall undergo specific suitability assessment processing. Employees shall be required to complete a questionnaire and forms furnished by the Government. The information requested will be handled in compliance with the Privacy Act of 1974.

The information provided by the employees is for official use only and will be protected from unauthorized disclosure.

It has been determined that in the event of a Government shut-down, Pandemic Influenza outbreak, SARS outbreak, or other biomedical emergency or catastrophe, this contract is mission critical and essential to the ongoing operations of the Department of Commerce (DOC). Therefore, performance on the contract shall continue uninterrupted if these circumstances arise.

Disclosure of information. The contractor and its employees shall not disclose or disseminate any information concerning Government operations, including those performed by contractors for the Government, which could result in or increase the likelihood of the possibility of a breach of security or interrupt the continuity of operations. Disclosure of information relating to the services hereunder to any person not entitled to receive it, or failure to safeguard any classified information that may come to the contractor or any person under its control in connection with work under this contract, may subject the contractor, its agents, or employees to criminal liabilities. All inquiries, comments, or complaints arising from any matter observed, experienced, or learned as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the contracting officer.

Safety practices. All work shall be conducted in a safe manner in accordance with the contractor's approved safety plan and shall comply with all Occupational Safety and Health Administration (OSHA) and state labor and industry requirements. The contractor shall demonstrate proactive and innovative safety practices on a continual basis throughout the contract period. The Government will regularly evaluate the contractor's effective safety, health, and accident prevention conduct in terms of number of occurrences and severity of mishaps. The contractor, during a pandemic or any other health-related emergency shall follow the Center for Disease Control and Prevention (CDC) guidelines, to include but not limited to, wearing masks (which cover the mouth and nose) while on duty.

Emergency procedures. The contractor shall ensure that its employees know how to report any accident, fire, toxic chemical hazardous material, suspicious letters/packages, electrical, security, flooding, or police emergency.

Safety equipment. The contractor shall provide all safety equipment required to meet the requirements of the PWS.

Inspections. The janitorial workspace may be inspected periodically for OSHA and Government compliance. The contractor shall provide assistance to applicable NWS or Government organizations and the Regulator during such inspections. If any deficiencies are determined to be the responsibility of the contractor, the contractor will abate the identified deficiencies. The contractor shall inspect all janitorial equipment for deficiencies such as frayed electrical cords, extension cords, etc. If the equipment is defective it shall be taken out of service and replaced or repaired to meet manufacturer specifications.

Accidents and near misses. The contractor shall report any incidents of exposure or possible exposure to any hazardous substance and all accidents resulting in death, trauma, occupational disease, bodily injury, or environmental damage, to the Contracting Officer Representative (COR). All accidents and near misses shall be reported to the COR at the beginning of the following business day. Near misses are defined as an incident without injury but that could have resulted in injury if an employee had been directly involved. The report shall describe what occurred and corrective action plan to prevent reoccurrence.

Damage. The contractor shall submit to the COR a full report of damage to Government property, equipment, or the on-site environment by contractor employees. All damage reports shall be submitted to the COR within 24 hours of the occurrence or discovery, as applicable.

Requirements. The contractor shall provide safety and health programs, documents, signs, and tags to its employees, as required by law or regulation (i.e., OSHA). All persons shall be physically, medically, and emotionally qualified for performing the duties to which they are assigned. The Interior Storage has a flammable locker, and an eye-wash station; the Electronics Technician (ET) Tech Workshop has flammable warnings. The contractor shall not block, touch, or clean any of these areas.

Post-Award Meetings. The contractor shall attend all post-award meetings convened by the COR and/or contract administration office, including any post-award orientation (per FAR 42.5) as required by the contracting officer/COR. The contracting officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contractor shall apprise the Government of problems, if any. The parties will take appropriate action to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

7. Quality Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

The contractor shall develop, implement, and maintain an effective quality control system which includes a written Quality Control Plan (QCP). The QCP shall implement a standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractor’s QCP shall contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP may address the following: (1) continuous process improvement, (2) procedures for scheduling, conducting and documentation of inspection, (3) discrepancy identification and correction, (4) corrective action procedures to include procedures for addressing Government discovered non-conformances, (5) procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies, (6) procedures for trend analysis, and (7) procedures for collecting and addressing customer feedback/complaints. The contractor shall submit a QCP for contracting officer approval within five calendar days of contract award. Any subsequent changes to the QCP after initial contracting officer approval are subject to contracting officer approval. The contractor shall, upon request, provide additional quality control documentation to the Government.

Quality Assurance. Quality assurance is a program for the systematic monitoring and evaluation of contract performance to ensure that standards of quality are being met. Quality assurance is the responsibility of the Government. The Government will evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

8. Environmental Protection Compliance. Conduct all operations in compliance with Federal, State, and local environmental regulations. All environmental protection and compliance matters shall be coordinated with the COR.

Immediately report any spills of hazardous materials or oil to the COR. Comply with the instructions of the COR with respect to avoidance of conditions which create a nuisance or which may be hazardous to the health and safety of on-site personnel or the public. Observe and adhere to all requirements for handling and storage of combustibles, flammable and hazardous supplies, materials, recyclables, waste and trash.

If the contractor spills or releases any substance listed in 40 CFR 302 into the environment, the contractor shall immediately notify the appropriate response agency and the COR. The contractor shall be liable for containment and environmental clean-up of the spill or release of such substance(s).

The contractor is responsible for advising its employees of all Environmental and Hazardous Materials handling and is required to have and maintain Material Safety Data Sheets (MSDS) for all material used on-site in accordance to OSHA and State safety regulations. One copy of the MSDS sheets shall be provided to the COR. The contractor shall maintain MSDS in the supply storage area for contractor employee referral as required by OSHA Hazardous Communication Program.

9. Contractor Employees

Contractor Representatives: The contractor shall assign a supervisor/lead who shall be responsible for the performance of the work and have full authority to act for the contractor on all contract matters. The name, address, telephone number, and email address of this person, and an alternate, who shall act for the supervisor/lead, when the supervisor/lead is absent, shall be designated in writing to the COR and contracting officer within five calendar days of contract award. The supervisor/lead is not required to be on-site.

The supervisor/lead and alternate shall be able to read, write, speak, and understand the English language. The supervisor/lead shall be available weekdays, between the hours of 8:00 am and 3:00 pm Eastern Time, and available to meet via telephone conference call within two hours to discuss any problem areas, issues or concerns. The contractor shall notify the COR and contracting officer in writing of any substitution in Site Manager ten working days prior to making any substitutions.

Conduct: The contractor’s employees shall behave in a professional manner at all times. The contractor shall remove from the site any individual employed by the contractor whose behavior is deemed by the contracting officer or the COR to be contrary to the public interest or inconsistent with the best interests of the Government.

Residency: No employee or representative of the contractor will be admitted to the site of work unless they furnish satisfactory proof they are a citizen of the United States, or, if an alien, that their residence within the United States is legal.

Identification of Employees: The contractor shall ensure that every employee has a contractor photo identification badge with the contractor name and employee name while on the premises. The contractor badge shall be visibly worn at all times. The contractor shall ensure every employee has completed the Government security clearance prior to reporting for duty. Lost and Found: The contractor shall ensure that all articles found by its employees are turned over to the COR.

Personal Calls: Contractor employees shall not place personal calls on Government phones, or touch any Government phones. Contractor employees shall not use any Government equipment except that equipment furnished to accomplish the work, as applicable.

10. Supplies and Equipment

Government Furnished Water, Utility, and Energy Conservation. The Government will provide utilities (electrical power, and hot and cold water) to the contractor, as needed, in support of this PWS. The contractor shall actively conserve water, energy, and all other utilities at all times during the performance of work related to this PWS. This includes, but is not limited to, turning off lights when not in use, turning water faucets or valves off when not in use, closing entry doors or windows to prevent heat loss, etc.

Supplies. The Government will provide a waste dumpster, recycling dumpster, and recycling bins for the performance of this PWS.

Janitorial Closet (Closet & Interior Storage per map). A Closet and shelving in the Interior Storage for the storage of supplies and equipment, will be provided for use in the performance of work under this contract. No flammable or explosive liquids such as gasoline will be stored in the facility. The Government will not be responsible for damage or loss to the contractor’s stored supplies or equipment.

Contractor Furnished Equipment. All necessary cleaning equipment, including power-driven floor scrubbing machines, waxing and polishing machines, industrial type vacuum cleaners, motor trucks, water extractors, etc., needed for the performance of the work of this contract shall be furnished by the contractor at no additional cost to the Government. Such equipment shall be of the size and type customarily used in the commercial sector.

Supplies. All supplies including but not limited to general purpose disinfectant, cleaning solutions, floor wax, commercial cleaner, liquid antibacterial soap, 2-ply toilet paper, paper towels for restrooms and paper towel rolls for Ready Room, window cleaner, trash bags, paper toilet seat covers, air freshener, urinal deodorizer/urinal cakes, etc., shall be furnished by the contractor. The disinfectant used to clean the facility shall be effective against SARS-CoV-2 (COVID19). The EPA has a web site to assist in the identification of disinfectants for COVID-19. The web site is https://www.epa.gov/pesticide-registration/list-n-advanced-search-page-disinfectants-coronaviruscovid-19. Floor wax shall be the non-slip, anti-static type. Paper products shall be 2-ply or better. Consumables in place, remaining at the conclusion of the contract period will become the property of the Government.

11. Protection and Damage The contractor shall, without additional expense to the Government, be responsible for all damages to persons or property that occurs as a result of fault or negligence in the performance of the specified tasks under this contract. Breakage or loss of office equipment or other property which may occur in or about the buildings as a result of the contractor's operation or by the actions of its employees shall be repaired or replaced at the contractor's expense.

The contractor shall not plug machinery (buffers and vacuums) into outlets in computer and communication terminal areas (use corridor outlets where possible), disturb plugs and connections in data processing terminals, clean laboratory sinks and work surfaces, use wax on any computer raised floor, or stand on furniture or equipment. If hazardous conditions are noted by the contractor, they shall be reported to the COR before performing any work in the space.

12. TASKS

The contractor shall not touch phones, computer equipment, keyboards, or computer work station equipment. The contractor shall work around, and not interfere while any Government employee is working.

12.1. Daily

Nightly

1. Fill out and initial/sign the sign in/out log located in the reception area whenever entering or exiting the property.

2. Sweep or dust mop all uncarpeted floors (including hallways and foyers) using chemically treated absorbent dusting tools that are appropriate for the flooring. All sweeping of uncarpeted floors shall be done by the dustless method using either the laundered or the disposable types of treated cloths, as appropriate.

3. Vacuum all carpeted floors with a commercial grade vacuum that has a High Efficiency Particulate Air (HEPA) filtering system. Vacuuming shall include edging along baseboards and moving small furniture. All furniture and fixtures shall be replaced to their original position when vacuuming is finished. Carpet shall be spot cleaned where necessary.

4. Vacuum or clean indoor and outdoor entrance mats.

5. Empty all recyclables as needed, wastebaskets and remove all refuse to the outside Government supplied dumpster. Replace plastic liners when soiled or torn. In case of leakage, damp wipe receptacle clean. Clean and disinfect receptacle exterior as needed.

6. Clean and disinfect the Ready Room countertop, interior and exterior of microwave, sink, table and exterior surfaces of appliances. Scour sink.

7. Refill all dispensers and containers in the Ready Room. Ensure a sufficient quantity of paper towels is readily available.

8. Clean and disinfect the drinking fountain when operational.

9. Wet mop the Ready Room twice per week and more often as needed to remove dirt.

10. Damp mop access floor in Operations Room. Mop shall be damp but not wet, to assure that no water seeps down through floor seams. Remove marks or stains.

11. Clean-up and remediate chemical/compound spills.

12. Dusting. Using a treated dust cloth, wipe all furniture tops, legs, and sides. Dust wipe all horizontal surfaces within reach, including window ledges, wainscots, baseboards, ledges, molding, and sills.

No feather duster is allowed.

13. Restrooms

a. Clean, disinfect, and maintain all fixtures at a high level of shine and cleanliness. Wet mop restroom floors with disinfectant solution. Clean and disinfect toilets and urinals. Spot clean toilet enclosures to remove any well water stain build-up. Partitions and walls shall be cleaned and disinfected, free of obvious dirt, graffiti, dust or any other extraneous matter. Toilet supplies shall be replenished as needed to maintain an adequate supply at all times. Trash and sanitary napkins shall be collected and disposed of at a location designated by the COR. NOTE: Due to the health implications and requirement for restrooms to be sanitized, restrooms shall be cleaned and sanitized, and mops and sponges used for the restrooms shall not be used for cleaning any other areas or rooms in the building.

b. Refill all dispensers and containers in Restrooms. Ensure a sufficient quantity of paper towels and toilet tissue is readily available. Ensure a constant supply of deodorizer in the men’s restroom urinal.

14. Janitor’s closet and sinks shall be kept clean and free of standing water.

15. On completion of nightly tasks, all applicable lights shall be turned off and exterior doors shall be closed.

12.2. Weekly

1. Damp mop all uncarpeted floors (except the access floor in the Operations and Equipment rooms) using appropriate detergent solution for floor type.

2. Wash glass entrance doors and vestibule windows, interior and exterior, with cleaning material that shall not film or streak, or stain.

3. Dust (not computer workstation) horizontal surfaces throughout the facility that are readily accessible and visibly require dusting. All dusting shall be done by the damp or treated cloth methods.

4. Sweep/vacuum the cement floor of the Interior Storage.

5. Clean glass partitions in the Operations room.

6. Empty, clean, and disinfect outside cigarette receptacles. All ash containers shall be emptied into a metal container and checked for hot ashes before emptying into trash containers.

12.3. Monthly

1. High Dusting. Dust all horizontal surfaces and ledges, such as picture frames, etc., that are not accessible for normal daily dusting.

2. High cleaning surfaces above 70 inches shall be free of obvious dust, cobwebs, or any other extraneous matter (interior only).

3. Remove spots and stains from carpets as necessary.

4. Buff and spot polish high traffic areas to protect finish in the El Tech Workshop.

5. Completely vacuum all carpeted areas including moving chairs to clean underneath.

6. Clean all light fixtures plates. Vacuum light fixtures to remove dead bugs, dust, and dirt.

7. Mop Interior Storage cement.

12.4. Quarterly (January, April, July, October)

For the quarterly cleaning listed below, the contractor shall maintain on-site a schedule/checklist showing the date and time that each item was completed. The contractor shall provide its own documentation, and upon completion of tasks, retain the document in the facility reception area binder.

1. Dust venetian blinds.

2. Wash interior windows and window sills.

3. RESILIENT FLOOR CLEANING PROCEDURE (El Tech Workshop) - After damp mop or light scrubbing, an anti-static floor wax or spray-buffing compound shall be sprayed on the floor. Before the liquid can dry, it shall be buffed with a floor machine of 170 rpm to 1100 rpm equipped with a buffing pad or brush. A thin, protective glossy film shall remain after buffing the liquid dry. This procedure allows the base coat of polish to be protected, reducing the need for stripping. Severe traffic areas may require extra coats of polish. The COR shall be notified ahead of time when quarterly buffing is scheduled to occur so that items can be removed from the floor ahead of time.

4. ACCESS FLOOR CLEANING PROCEDURE (Equipment Room) Damp mop complete floor; mop shall be damp but NOT WET to assure that no water seeps down through floor seams. To remove marks or stains, use all-purpose spray cleaner. Under no circumstances shall wax, oil, or other coatings be applied to this floor as the anti-static properties of this floor will be lost. The COR shall be notified ahead of time when this quarterly cleaning is planned. The access floor in the Equipment Room shall only be mopped when a member of the El Tech Workshop is present.

5. Clean the return air grills throughout the building

12.5. Semi-annual Cleaning (April, October)

For the semiannual cleaning listed below, the contractor shall maintain on-site a schedule/checklist showing the date and time that each item was completed. The contractor shall provide its own documentation, and upon completion of tasks, retain the document in the facility reception area binder. The COR shall be notified ahead of time when semiannual work is scheduled to occur.

1. Vacuum/clean chairs.

2. Vacuum all accessible carpeted walls. This does not include modular furniture. .

3. CARPETED FLOORS CLEANING PROCEDURE All carpeted areas shall be cleaned using a low moisture cleaning process as described below. Do not use hot water extraction or so-called "Steam Cleaning" except as when and where approved by COR. Do not use the Spin-Bonnet method.

Vacuum all areas thoroughly before doing the cleaning process.

4. CERAMIC TILE FLOORS CLEANING PROCEDURE (Ready Room, Restrooms, and entryways) All ceramic tile floors shall be cleaned using the following procedure:

a. Sweep or vacuum as required removing loose dust and dirt.

b. Remove foot marks and small spills and damp mop or sponge.

c. A cleaning solution shall be mixed according to the manufacturer’s directions. Use a double bucket or two standard buckets, one containing fresh cleaning solution, the other to receive a dirty cleaning solution removed from the floor.

d. Apply cleaning solution to the floor and agitate with a floor machine and scrubbing brush attachment or a long handled scrubbing brush. Loosen all dirt in grout joints. Work small areas at a time to keep dirty cleaning solution from drying on floor.

e. Remove all dirty cleaning solution from the floor with wet mop or auto scrubber.

5. Wash exterior windows and sills.

12.6. Non-Performance

1. All work shall be subject to inspection, approval, and acceptance by the Government. Work may be inspected by the COR at any time and an oral or written notice of deficiencies to be corrected will be given to the Contracting Officer and COR. Inspections will be based on the work schedule to assure that inspection closely follows the actual maintenance of the facility area.

2. The contractor shall have three days from the date of a written notice of deficiencies in which to furnish satisfactory written explanation of the deficiencies and corrective action taken. The presence or absence of the COR shall not relieve the contractor from any requirement of the contract.

3. Work will be considered not to have been performed when any one of the following conditions exists:

a. The work tasks in an area were not performed in strict accordance with the performance work statement.

b. The required tools were not used or were not in good operating condition, or non-approved chemicals/cleaning products were used.

c. All or any portion of the tasks were not performed as scheduled.

d. The daily log was not submitted or not submitted on the day the work was done.

13. INVOICING

Invoice monthly in arrears

14. FEDERAL HOLIDAYS

New Year’s Day Birthday of Martin Luther King, Jr.

Washington’s Birthday Memorial Day Juneteenth National Independence Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

15. EVALUATION

Contractor shall be evaluated on:

Janitorial management experience of 5 years

Provide a quality control plan

ATTACHMENT PAGE

CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

16. DELIVERABLES

DELIVERABLE LIST

TITLE FORMAT REQUIRED DATE DEST. FREQUENCY

Cleaning Operations

(PWS Paragraph 3.

Standards)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail

Initial: Within 15 calendar days of contract award.

Subsequent: Annually thereafter on or before the anniversary of the contract award date for all option periods

COR Annual

List of Biobased Products

(PWS paragraph

3. Standards)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail

Initial: Within 15 calendar days of contract award.

Subsequent: Annually thereafter on or before the anniversary of the contract award date for all option periods.

COR Annual

Reporting to comply with FAR 52.223-2 (PWS paragraph

3. Standards and

FAR 52.223-2)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail.

Not later than October 31 of each year during contract performance and at the end of contract performance.

COR Annual

One copy of each MSDS sheet (PWS paragraph

8. Environmental Protection)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail.

Initial: Within 2 calendar days of contract award.

Subsequent: Within 5 calendar days when changes are necessary.

COR Initial and as required for changes.

Supervisor/Lead and Alternate Contact Information (PWS paragraph

9. Contractor Employees)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail.

Initial: Within 5 calendar days of contract award.

Subsequent: Within 5 calendar days when changes are necessary.

COR Initial and as required for changes.

DELIVERABLE LIST

TITLE FORMAT REQUIRED DATE DIST. FREQUENCY

Quality Control Plan

(PWS paragraph

7. Quality)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail.

Initial: Within 5 calendar days of contract award.

Subsequent: Within 5 calendar days when changes are necessary.

COR, CO Initial and as required for changes

Safety Plan

(PWS paragraph

6. General)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail.

Initial: Within 30 calendar days of contract award.

Subsequent: Within 5 calendar days when changes are necessary.

COR, CO Initial and as required for changes.

Full Report of Damage

(PWS paragraph 6.

Damage)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail.

Within 24 hours of each occurrence or discovery, as applicable

COR, CO Each Occurrence

List of Contractor Employees that Require Access to the Government Facility (PWS paragraph

6. General)

Shall be Microsoft Office or Adobe compatible, submitted via electronic mail.

Initial: Within 10 calendar days of contract award.

Subsequent: Within 5 calendar days when changes are necessary

COR Initial and as required for changes.

Quarterly and Semiannual task cleaning documentation

(PWS 12.4.-12.5.)

Hard copy cleaning documentation retained in the reception binder.

Initial: Within 1 day of task completion of the initial quarterly cleaning tasks.

Subsequent: Within 1 day of task completion of the quarterly/semiannual cleaning tasks.

COR Initial and as required for changes.

17. PERFORMANCE REQUIREMENTS SUMMARY

The contractor service delivery requirements are summarized into performance objectives that relate directly to standards of performance required to meet mission essential needs. The performance threshold briefly describes the minimum acceptable overall levels of service required for each required service. These thresholds are critical to mission success.

Performance Objective for Required Service

PWS Para # Standard Maximum Allowable Deviation from Requirement

Incentive/Remedy

Perform Tasks as Required

12.1-12.7 Tasks Complete cleaning as specified in the PWS.

1 Incentive: Timely payment and potential for exercising option periods.

Remedy:

Withholding of invoice until rectified and/or negative past performance rating.

Chemical Safety 3. Standards and 8.

Environmental Protection

Chemicals are to be utilized per manufacturers’ instructions. No improper mixing of chemicals. No unlabeled containers or chemicals.

No improper storage of chemicals or chemicals left unattended by contractor in compliance with all applicable laws and regulations.

All chemicals shall be approved by the

COR.

0 Non-compliance with this standard represents a potential for contract

Performance Objective for Required Service

PWS Para # Standard Maximum Allowable Deviation From Requirement

Incentive/Remedy

Deliverables Throughout PWS and 13.

Deliverables

Provide deliverable items as described in the PWS.

Incentive: Timely payment and potential for exercising option periods.

Remedy:

Withholding of invoice until rectified and/or negative past performance rating.

Supervisor/Lead Availability and Response Time

9. Contractor Employees

Available via telephone conference call within two hours.

Incentive: Timely payment and potential for exercising option periods.

Remedy:

Withholding of invoice until rectified and/or negative past performance rating.

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