MAS - Prince Of Wales Tribal Enterprise Consortium LLC - 47QTCA20D0085

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The Internet address for GSA Advantage! is: http://www.gsaadvantage.gov

WORLDWIDE FEDERAL SUPPLY SCHEDULE CONTRACT

CONTRACT NUMBER: 47QTCA20D0085

PERIOD COVERED BY CONTRACT:

March 26, 2020- March 26, 2025

Prince of Wales Tribal Enterprise Consortium, LLC

4040 Wheaton Way STE 111, Bremerton, WA, 98310-3565

(P) (360) 377-8600

(F) (360) 377-8608 https://www.powtecllc.com/

General Services Administration National Customer Service Center

Division Modification #PS-0014, 6/6/2023

Business Size: Small Business

SAM UEI: TR9LGD65MHDT9

http://www.gsaadvantage.gov/ http://www.powtecllc.com/

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.fss.gsa.gov

Table of Contents

GSA Terms and Conditions

Terms and Conditions Applicable to Information Technology (IT) Professional Services (SIN 54151S)

Labor Category Descriptions

GSA Awarded Pricing http://www.fss.gsa.gov/

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

1b.

SIN 54151S: Information Technology (IT) Professional Services SIN 54151HACS: Highly Adaptive Cybersecurity Services (HACS) SIN 541519ICAM: Identity, Credentialing and Access Management SIN 541519PIV: Homeland Security Presidential Directive 12 Product and Service Components LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: See below for GSA Pricelist

1c.

2.

HOURLY RATES (Services Only): See attached pricelist located on page 21

MAXIMUM ORDER*:

SIN 54151S: $500,000

SIN 541519ICAM:$1,000,000

SIN 54151HACS: $500,000

SIN 541519PIV: $500,000

*If the “best value” selection places your order over this Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contractor for a better price. The contractor may (1) offer a new price for this requirement; (2) offer the lowest price available under this contract; or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the Schedule contract in accordance with FAR 8.404

3. MIMINUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Domestic - 48 CONUS, DC, AK, HI, PR

5. POINT(S) OF PRODUCTION: Prince of Wales Tribal Enterprise Consortium, LLC 4040 Wheaton Way #111

Bremerton, WA 98310

6. DISCOUNT FROM LIST PRICES: Net GSA pricing is listed in the attached pricing table located on page16

7. QUANTITY DISCOUNT(S): Negotiated with Procuring Agency

8. PROMPT PAYMENT TERMS: 0% Net 30

9. FOREIGN ITEMS: None

10a. TIME OF DELIVERY: Negotiated with Procuring Agency

10b. EXPEDITED DELIVERY: Negotiated with Procuring Agency

10c. OVERNIGHT AND 2-DAY DELIVERY: Negotiated with Procuring Agency

Prince of Wales Tribal Enterprise Consortium, LLC

10d. URGENT REQUIREMENTS: Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery

11. FOB POINT: Destination

ORDERING ADDRESS:

Prince of Wales Tribal Enterprise Consortium, LLC 4040 Wheaton Way, Bremerton, WA, 98310-3565

12a.

(P) 360-377-8600

(F) 360-377-8608

12b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in FAR 8.405-3

13. PAYMENT ADDRESS: Prince of Wales Tribal Enterprise Consortium, LLC 4040 Wheaton Way, Bremerton, WA, 98310-3565

(P) 360-377-8600

(F) 360-377-8608

14. WARRANTY PROVISION: N/A

15. EXPORT PACKING CHARGES: N/A

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (if applicable). N/A

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY

DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

22a. SPECIAL ATTRIBUITES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 Compliance for EIT: as applicable

23. UEI NUMBER: 47QTCA20D0085

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE:

Active

****NOTE: All non-professional labor categories must be incidental to, and used solely to support professional services, and cannot be purchased separately.

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets.

To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Task Order. Services shall be completed in a good and workmanlikemanner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage.

Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract;and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND

CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate.

Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices, e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: System Engineer

Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum Education: Bachelor’s Degree in Computer Science

Prince of Wales Tribal Enterprise Consortium, LLC Labor Category Descriptions for SINs

541519ICAM, 54151S, 54151HACS,

541519ICAM, 541519PIV

Job Title

Functional Responsibility

Minimum Education

Minimum Experience

Software Systems Engineer- Senior (Server/Network)

Formulates and defines specifications for software applications and/or modifies/maintains existing applications. Conducts multidisciplinary research and leads programmers, equipment designers and/or hardware engineers in the planning, design, development, and utilization of electronic data processing systems for software. Determines computer user needs; advises hardware designers on machine characteristics that affect software systems such as storage capacity, processing speed, and input/output requirements; designs and develops compilers and assemblers, utility programs, and operating systems. May have responsibility for the evaluation of new and existing software products. May provide leadership for daily operations and performance tuning of Enterprise Systems and management of framework and infrastructure servers.

Bachelor's Degree

5 years

Software Systems Engineer- Intermediate

Under general supervision, works from specifications to develop or modify moderately complex software programming applications. Assists with design, coding, benchmark testing, debugging, and documentation of programs. Applications generally deal with utility programs, position control language, macros, subroutines, and other control modules. Competent to work on most phases of software systems programming applications, but requires instruction and guidance inother phases.

3 years

Resource Management

The Project Lead directly supports Project Manager by maintaining personnel and other files; prepares correspondence, schedules, and coordinates travel. Assists in the preparation of documents and supports the development of contract deliverables and reports. Responsible for integrating the graphics generated with automated tools and the deliverable documents. Assists in preparation of management plans and reports. Performs analysis, development, and review program administrative operating procedures.

Help Desk Specialist

Provides front-line advice service to end-users on software and hardware related problems. Provides first line technical support relating to system/network administration; resolves user-related issues dealing with desktop configuration, email, and other application-related issues in a client-server environment; and monitors work stations, troubleshoots problems, and performs preventative diagnostic maintenance and service.

Associates Degree

2 years

Help Desk Support Services Specialist Senior

Under general direction, provides second-tier support to end users for either PC, server, or mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise.

Applications Systems Analyst/Programming (GIS)

Works under general direction. Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents programs. May be involved in related areas such as database design/management, evaluation of commercialoff-the-shelf (COTS) products, and analysis of network hardware/software issues. May provide guidance to other systems analysts and programmers.

Business Systems Analyst-

Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties, as necessary.

Guides and advises less-experienced Business Systems Analysts.

Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.

Applications Systems Analyst/Programming (GIS-Lead)

Plans, directs, and monitors the work of team members. Sets priorities to meet the needs of users. Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. May be involved in related areas such as database design/management, evaluation of commercial off the-shelf (COTS) products, and analysis of network hardware/software issues. May direct the work of other systems analysts and programmers. This skill is qualified to operate in advanced technical environments that include C++, Client/Server, Oracle, Power Builder, Visual Basic, JAVA, and other source code requirements.

Technical Writer

Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

Coordinates the display of graphics and the production of the document.

Software Architect

Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion.

Performs feasibility analysis on potential future projects to management.

Site Manager

Provides applications systems analysis and programming activities for a Government site, facility, or multiple locations.

Prepares long and short-range plans for applications selection, systems development, systems maintenance, and production activities and for necessary support resources.

Software Developer, Under general supervision, develops codes, tests, and debugs new software or enhancements to existing software. Has good understanding of business applications. Works with technical staff to understand problems with software and resolve them.

Resolves customer complaints with software and responds to suggestions for improvements and enhancements. May assist in development of software user manuals.

Business Subject Matter Specialist

As an emerging authority, provides expertise in the formulation of systems scope and objectives relative to the organization's business plan and industry requirements. Works independently or as team leader responsible for providing technical guidance related to the business implications of the application of various systems. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.

7 years

Business Analyst

Responsible for most complex systems process analysis, design, and simulation. Requires highest-level understanding of organization’s business systems and industry requirements.

Focus is on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. Recommends and facilitates quality improvement efforts.

May lead re-engineering team and act as project manager in some cases.

Consultant

Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning,analysis, testing, integration, documentation, and presentation phases.

8 years

E-Business Manager

Sets direction and guides action plans and priorities of electronic commerce, marketing, and communications. Develops and facilitates organizational models and structure changes needed to meet the evolving electronic business strategies. Establishes and implements enterprise-wide business systems.

Data Architect

Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Works in a data warehouse environment, which includes data design, database architecture, metadata, and repository creation. Translates business needs into long-term architecture solutions. Defines, designs, and builds dimensional databases. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems.

Evaluates reusability of current data for additional analysis.

Review object and data models and the metadata repository to structure the data for better management and quicker access.

Client/Server Network Architect

Top-level technical expert responsible for design and development of a client/server environment. Develops strategy of client/server system and the design infrastructure necessary to support that strategy. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (SQL, ORACLE, SYBASE, etc.). Advises of feasibility of potential future projects to management.

Web Content Administrator

Responsible for developing and providing content that will motivate and entertain users so that they regularly access the website and utilize it as a major source for information and decision making. Responsible for managing/performing website editorial activities including gathering and researching information that enhances the value of the site. Locates, negotiates and pursues content. Seeks out customers to gather feedback for website improvement and enhancements.

Requires experience in production management, web page design, HTML and web graphics types and standards.

2 years in the related field

Applications System Analyst/Programmer, Under general supervision, analyzes and evaluates microcomputer products and systems available in the marketplace. Analyzes such products for compatibility, expandability, and ease of use and support. Recommends to management the support or nonsupport of evaluated products.

Participates in the development and customization of products.

Designs application options/screens compatible with mainframe applications. Prepares product development documentation regarding use of product. Frequently reports to a PC Support Manager.

Business Process Consultant

Interact with senior level leadership and federal technical experts and provide subject matter expertise to support discussions and deliverables for initiatives. Provide guidance and assistance in developing strategies and identifying activities that will enable network modernization. Identify potential future migration strategies for use with the federal government IT structure.

Senior Project Manager

Manages the project scope, resources, timelines, and budget.

Helps the project team meet goals and deadlines that include coordinating tasks, identifying, and suggesting solutions to obstacles and defining ways to streamline projects and the executions processes. Provide expertise to maintain detailed project plans showing all activities supporting each project.

Provide monthly status reports citing planned and completed activities and coordinates team meetings and project artifacts and will provide information and support to meet internal reporting requirements.

10 years

Software Architect

Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion.

Performs feasibility analysis on potential future projects to management.

Project Manager/Software Manager/Business Analyst

Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Managers the integration of vendor tasks and tracks and review vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems.

Software Developer, Sr.

Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning,analysis, testing, integration, documentation, and presentation phases.

Bachelor’s Degree

EDI Specialist

Responsible for daily electronic data interchange (EDI) operations of an organization. Develops and executes strategies for Internet-based interchange capabilities. Coordinates and implements new EDI methods and systems and enhances and upgrades the existing systems. Finds EDI solutions for business operations. Establishes and maintains communications and trading partner routings, including online orders and fulfillment systems. Audits the quality of data provided, provides security and backup, and ensures system disaster recovery processes are in place. Resolves trading partner's technical problems involving EDI. Develops technical design documentation. Ensures customer/vendor agreements meet legal requirements.

Responsible for internal training of EDI and related staff.

Systems Analyst and Program Director

Interact with senior level leadership and federal technical experts and provide subject matter expertise to support discussions and deliverables for initiatives. Provide guidance and assistance in developing strategies and identifying activities that will enable network modernization. Identify potential future migration strategies for use with the federal government IT structure.

10 years

Application Programmer Sr

Reviews, analyzes, and modifies programming systemsincluding encoding, testing, debugging, and installing to support an organization's business applications. Gathers requirements from users and creates specifications and develops code. Designs and writes codes to support existing application. Requires demonstrated coding experience in client-server &/or Microsoft Access technologies. Requires experience in programming for Windows Server, IIS, SharePoint, and Microsoft SQL Server.

Requires knowledge of Microsoft Visual Studio, and experience working as part of a development team. Experience with protocols for managing code changes in a structured manner.

May require a bachelor's degree in a related area and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager.

A wide degree of creativity and latitude is expected.

Bachelor’s degree

4 years

Data Architect

Designs and builds relational databases, data warehouses, and/or data-marts for storage, processing, and/or decision support. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Implements business rules via stored procedures, middleware, or other technologies.

Defines user interfaces and functional specifications.

Responsible for verifying accuracy of data, and the maintenance and support of the data warehouse. Cleans and maintains the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. May require a bachelor's degree in a related area and 4-6 years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.

May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a supervisor or manager.

Database Report Writer

Responsible develop reports and analyses in support of organizational decision support, data analysis, data consolidation, and database administration. Gathers requirements from users and creates specifications and develops code. Designs and writes database and application code present analysis reports. Utilizes software to generate metrics and develops actionable recommendations. Provides support to business teams or management by collecting, analyzing data and reporting results. May requires a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of

Enterprise System Architect

Provides innovative high-level architectural expertise to managers and technical staff. Adapts functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Develops architectural products and deliverables for the enterprise and operational business lines.

Develops strategy of system and the design infrastructure necessary to support that strategy. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems. Advises on selection of technology and associated technological purchases with regards to processing, data storage, data access, and applications development. Advises of feasibility of potential future projects to management.

Help Desk Support

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

0-2 years

IT Project Administrator

Coordinates all IT projects and ensures company resources are utilized appropriately. Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables. Coordinates project activities and ensures all project phases are documented appropriately.

Requires an associate degree and at least 2 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of tasks. A degree of creativity and latitude is required. Typically reports to a supervisor or manager.

IT Project Engineer

Designs and establishes the overall system features. Defines product requirements and creates high-level specifications, ensuring feasibility, functionality, and integration with existing systems/platforms. Documents development requirements for database, applications, and operation system environment.

Consults with end users to ensure applications meet client needs. Establishes processes for management of product requirements throughout their lifecycle. Establishes processes for product release. Develops business plan for products.

Responsible for the completion of long-term IT projects.

Performs engineering design evaluations and works to complete projects within budget and scheduling restraints. Develops, implements, and monitors policies and controls to ensure data accuracy, security, and regulatory compliance. Typically works on cross-functional team to translate customer needs and technology directions into product definitions. Requires an advanced degree and 5-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a senior product manager or a director. A wide degree of creativity and latitude is expected.

IT Project Manager

Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Documents development requirements for database, applications, and operation system environment. Consults with end users to ensure applications meet client needs. Builds and maintains working relationships with team members, vendors, and other departments involved in the projects. Prepares reports for upper management regarding status of project. May require a bachelor's degree and 2-4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of manager or head of a unit/department

IT Security Engineer

Analyzes information security systems and applications and recommends and develops security measures to protect information against unauthorized modification or loss.

Implements and maintains intrusion detection, vulnerability scanning, and event management technologies that secure the organization's websites and data systems. Reports on and assists in remediation of issues as necessary. Defines network security issues, develops plans and procedures, and ensures safety and privacy of data systems and web sites. Documents results and provides written and oral interpretive analysis presentations to line of business and technical managers. Requires familiarity with NIST security protocols and system Certification and Accreditation processes. May require a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativityand latitude is required. Typically reports to a supervisor or manager.

IT Security Specialist

Performs research on system vulnerabilities , assisting developers in the design of secure applications, conducting systems penetrations studies, acquiring and implementing computer security incident response tools, monitoring networks to detect intrusions, briefing management and security personnel on the incidents, and using automated tools to perform network monitoring, intrusion detection, and reaction to incidents for IT and/or IT Health. Experience should include security hardware/software integration as well as a strong background in network security design or development.

Bachelors degree

Network Administrator

Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users. May require a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a

Network Support Technician

Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN/WAN network.

Recommends and schedules repairs. Provides end users support for all network-based applications. Installs and configures workstations. May require an associate degree in a related area and at least 2 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Program Manager

Manages a segment of a program, project, or function relating to resources and facilities management, database planning and design, systems analysis and design, network services, programming, conversion and implementation support, network services project management, data/records management, and other computer related services. Responsible for providing objective-oriented direction utilizing management guidelines and general policies. Responsibilities may include planning and program/project performance addressing cost, schedule, technical performance, and quality of a work package, subsystem, or related group of work packages on a large system development-type task or full responsibility for all aspects of program/project performance of technical services-type task.

Software Developer

Codes software applications to adhere to designs supporting internal business requirements or external customers.

Standardizes the quality assurance procedure for software.

Oversees testing and develops fixes. Documents system requirements for database, applications, and operation system environment. Requires demonstrated coding experience in SQL or ASP.Net technologies. Requires experience in programming for Windows Server, IIS, SharePoint, and Microsoft SQL Server. Requires knowledge of Microsoft Visual Studio, and experience working as part of a development team. Experience with protocols for managing code changes in a structured manner. Experience developing release packages. May require a bachelor's degree in a related area and at least 5 years of experience in the field or in a related area. Has knowledge of standard concepts, practices, and procedures within a particularfield.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude required.

Typically reports to a project leader or manager.

Software Quality Assurance

Develops, publishes, and implements test plans. Writes and maintains test automation. Develops quality assurance standards. Defines and tracks quality assurance metrics such asdefect densities and open defect counts. Requires a bachelor's degree and 2-4 years of experience coding in ASP.Net. Must have a working knowledge of quality assurance methodologies.Familiar with Microsoft Windows and SQL Server database environments. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Works under general supervision; typically reports to a manager. Certain degree of creativity and latitude is required.

Systems Administrator, Sr

Installs new software releases, system upgrades, evaluates andinstalls patches and resolves software related problems.

Performs system backups and recovery. Maintains data files andmonitors system configuration to ensure data integrity.

Expected to recommend and help define policies and protocols that lead to efficient operations and improve the integrity of thesystems. Develops and maintains technical documents, includinginternal policies, procedures and build instructions. May be expected to develop and maintain scripts to automate work andperform it more efficiently.

May require a bachelor's degree in arelated area and 3 or more years of experience in the field or in a related area.

Requires at least 2 technical certifications in related technology. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Works under general supervision.

typically reports to a project leader or manager. A certain degreeof creativity and latitude is required.

Cybersecurity E-Business Manager

Sets direction and guides action plans and priorities of electronic commerce, marketing and communications.

Develops and facilitates organizational models and structure changes needed to meet the evolving electronic business strategies. Establishes and implements enterprise-wide business systems. Involved in and/or leads the design and development of Cybersecurity tools, architectures and related activities. Implements operational requirements related to security, cloud implementation, and hosting.

Implements strong authentication methods such as PIV card metadata integration with active directory.

Bachelor's Degree 5 years

Cybersecurity Senior Project Manager

Manages the project scope, resources, timelines and budget.

Helps the project team meet goals and deadlines that include coordinating tasks, identifying and suggesting solutions to obstacles and defining ways to streamline projects and the executions processes. Provide expertise to maintain detailed project plans showing all activities supporting each project.

Provide monthly status reports citing planned and completed activities and coordinates team meetings and project artifacts and will provide information and support to meet internal reporting requirements. Manages the project scope, resources, timelines and budget of cybersecurity activities.

Leads strategy and architectural directions related to cybersecurity tools, processes, and implementation. Manages highly complex, enterprise-wide cybersecurity programs consisting of multiple projects spanning multiple organizations. Develops cybersecurity architectures/strategies, and oversees implementation.

Identifies resources required to meet strategic requirements.

Leads design/development teams in implementation of cybersecurity solutions.

Bachelor's Degree 10 years

Cybersecurity Software Developer, Sr.

Codes software applications to adhere to designs supporting internal business requirements or external customers.

Standardizes the quality assurance procedure for software.

Oversees testing and develops fixes. Documents system requirements for database, applications, and operation system environment. Requires extensive demonstrated coding experience in SQL and ASP.Net technologies. Requires experience in programming for Windows Server, IIS, SharePoint, and Microsoft SQL Server. Requires knowledge of Microsoft Visual Studio, and experience working as part of a development team. Experience with protocols for managing code changes in a structured manner. Experience developing release packages. May require a bachelor's degree in a related area and at least 5 years of experience in the field or in a related area. May require developer certification. Has knowledge of standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.

May lead and direct the work of others. A wide degree of creativity and latitude required. Typically reports to a project leader or manager. Works on development and/or configuration and updates of security tools. Involved in the design, development, and implementation of cybersecurity solutions. Provides technical guidance implementing operational requirements such as security, storage, and hosting

Bachelor's Degree 5 years

Cybersecurity EDI Specialist

Respon…