47QPCA25RFI03_RFI_2025-03-05.pdf

General Services Administration Federal Acquisition Service

Technology Transformation Services 1800 F St NW | Washington, DC | 20405

Request for Information (RFI)

Title Login.gov Source Issuer Verification Services

Posted Date 03/05/2025

Response Due Date 03/19/2025 at 5:30 PM EST

RFI Posting Locations SAM.gov

Agency The General Services Administration (GSA), Technology Transformation Services (TTS)

RFI Summary This RFI is being issued to conduct market research for GSA’s Login.gov program

This RFI is a notice only. This is not a request for an offer or proposals. This notice does not represent a commitment by the government to issue a solicitation or award a contract. Information received will be used to determine the availability of technically capable and otherwise responsible firms.

The release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. The information provided in the RFI is subject to change and is not binding on the government nor does it restrict the government as to the ultimate acquisition approach. Further, the government is not at this time seeking proposals or quotations and will not accept unsolicited proposals. Not responding to this RFI does not preclude participation in any future solicitations. All submissions become government property and will not be returned.

1. Purpose The purpose of this RFI is to assist the Government in obtaining current market research on the availability of capable vendors and solutions for the services described herein.

No telephone inquiries will be accepted and requests for solicitation packages will not be honored, as no solicitation is intended at this time. Response to this notice is not a request to be added to a bidders list or to receive a copy of any future solicitation. The Government reserves the right to either respond or not respond to any specific information, questions, or comments submitted in response to this RFI. GSA is under no obligation to provide feedback, or to ask for clarification on any information submitted in response to this RFI. However the Government may or may not choose to meet with potential RFI respondents. If conducted, these meetings would only be intended to get further clarification of potential solutions for market research purposes.

Any information submitted by respondents as a result of this notice is strictly voluntary. The Government is not responsible for any cost incurred by industry in furnishing this information. All costs associated with responding to this RFI will be solely at the interested vendor's expense.

No entitlement to payment of direct or indirect costs or charges by the Government will arise as a result of the submission of the requested information. No reimbursement will be made for any costs associated with providing information in response to this RFI and/or any follow up information requests.

All submissions will become Government property and will not be returned. Interested vendors are responsible for adequately marking proprietary, restricted, or competition sensitive information contained in their response.

2. Background In 2017, TTS designed and developed Login.gov, a shared authentication platform, to provide citizens with simple, secure access to online government services. To achieve this, Login.gov utilizes a Source Issuer Verification service to electronically verify U.S. State-issued Driver’s License (DL) and Identity (ID) card data directly with the custodian of the record in real time at Login.gov’s request. This results in a government-provided “digital identity” for each user, established at National Institute of Standards and Technology (NIST) 800-63-3 (or its successors) Identity Assurance Levels (IAL) 1 or 2 and Authentication Assurance Level (AAL) 2.

The resultant digital identity provides users the ability to sign in with a single set of credentials for all participating government programs.

The American Association of Motor Vehicle Administrators (AAMVA) currently provides the Source Issuer Verification services to Login.gov via a sole sourced standalone contract in accordance with FAR 6.302-1, Only one responsible source. This contract is the second instance of GSA sole sourcing these services to AAMVA. Pending different market research results, TTS contemplates sole sourcing a follow-on contract for these services as well.

3. Overview The General Services Administration (GSA), Federal Acquisition Service (FAS), Technology Transformation Services (TTS) is conducting market research with respect to the availability of Source Issuer Verification SaaS solutions that:

● Have the ability to electronically verify U.S. State-issued Driver’s License (DL) and Identity (ID) card data directly with the custodian of the record in real time at Login.gov’s request.

● Have coverage of 100%, or at least 75%, of the U.S. population who have been issued a driver’s license, driver’s permit, or other state ID document.

● Will only verify personal information from Login.gov, they will not retain that PII nor use it for any commercial purposes.

● Meets GSA IT Security Policies.

4. Statement of Work The draft Statement of Work (SOW) contemplated for the follow-on contract is attached for the purposes of review and RFI response.

5. Requested Information Pursuant to the requirements of the draft SOW, interested parties who believe they have the capability to perform the Source Issuer Verification services must provide the following information in a capability statement in response to this RFI:

● Company Name

● Company Address

● Company Website

● UEI Number

● Business size designation (e.g. large business, small business), and any socio-economic designations

● Point of contact information to include phone and email

● List any GSA MAS Contracts, GWACS, or other Government Wide Contract Vehicles that your company or a reseller partner holds

● Company experience providing similar services to a federal agency:

○ Identification of existing or past contracts for similar requirements.

● Detailed explanations and specific descriptions of how your firm/solution can meet the requirements in the draft SOW without any modifications.

○ If any modifications are needed, please describe them. Be as specific as possible.

○ The focus of the explanations/descriptions should be on draft SOW, Section 3.0 Specific Requirements.

● Any concerns or exceptions regarding data rights.

Capability statements shall be submitted in a PDF or Word document format, using no less than ten (10) point font character size, and no less than a 3/4" around each page for margins. Tables and figures shall use no smaller than ten (10) point character size and must be clear and readable.

The capability statements provided by RFI respondents shall not exceed ten (10) pages in length. The Government may not review or consider any information that is provided in excess of aforementioned page limitation.

RFI Response Due Date Responses are due no later than 3/19/2025 at 5:30 PM ET. Please forward the response to jonah.jordan@gsa.gov and dustin.spiehler@gsa.gov.

mailto:jonah.jordan@gsa.gov mailto:dustin.spiehler@gsa.gov