Cardstock Warehousing and Logistical Support RFI Sources Sought Sam.gov.pdf

GENERAL SERVICES ADMINISTRATION (GSA)

ASSISTED ACQUISITION SERVICES (AAS) REQUEST FOR INFORMATION (RFI)

I. Introduction General Services Administration (GSA) Assisted Acquisition Services (AAS) is releasing this Request for Information (RFI) on behalf of Defense Manpower Data Center (DMDC). The purpose of this RFI is to assist the Government in conducting market research. This information will be used for market research only. The Government is not obligated to release a future solicitation.

II. Background DMDC is the component organization within the DoD to implement smartcard technology and the DoD’s Department-wide credentialing program as directed by the Deputy Secretary of Defense. Since the initial Common Access Card (CAC) implementation, the Department has expanded the CAC program to select Federally-affiliated organizations. In addition to CAC production, the DMDC’s program implementation requires logistical support to include: The Uniformed Services Identification (USID), the Alternate Token (Alt Token), the warehousing and card and consumables distribution, and the card return processing.

The DoD Identity Credential solution is accepted by more than 20 DoD and non-DoD agencies in compliance with HSPD-12 with approximately 11 million cards currently in circulation with an additional average of 350,000 cards issued monthly. DMDC is required to ensure that cardstock is available and distributed to approximately 1,900 Real-time Automated Personnel Identification System (RAPIDS) sites worldwide. DMDC also centrally manages cardstock for all non-CAC populations such as military retirees, family members, inactive reserve members and others which qualify for the credential. These are referred to as Uniformed Services Identification (USID) cards. DMDC anticipates minimal shipping support of the Alternate Tokens with an estimate of less than 50K annually. The collective requirement for CACs, USIDs, and Alt Tokens is referred to in this document as the “cardstock program.”

III. Functional Areas The scope includes supporting the program by warehousing, distributing, shipping, processing, and storing associated cardstock and consumable products.

IV. Questionnaires Complete the following questionnaire as outlined below:

a. Responses should be submitted electronically by email to Tiffany Johnson at Tiffany.S.Johnson@gsa.gov.

b. All responses must maintain one inch margins, 12 point Times New Roman font, and be single spaced.

c. Table 1: Corporate Overview shall be no longer than one (1) page in length.

d. Table 2: Prior and Current Corporate Experience shall be no longer than five (5) pages in length. All Corporate Experience must be performed by the respondent as a Prime contractor.

e. Corporate Capabilities and Approaches shall be no longer than five (5) pages.

f. Responses to the additional questions should be concise, but have no page limit.

g. All information submitted shall be UNCLASSIFIED.

h. Please respond no later than 5:00 PM Eastern Time on April 11, 2025.

i. Send questions to Tiffany Johnson at Tiffany.S.Johnson@gsa.gov.

Table 1: Corporate Overview (Limit 1 page).

Name of Company Name of Business Unit Responding to the RFI (if applicable) DUNS Number CAGE Code Corporate Address Total Number of Full Time Employees Website URL Small Business under NAICS 541512 (Yes/No)

□ YES

□ NO

Type of Small Business, if applicable (e.g., Woman-Owned, Service Disabled Veteran Owned, 8(a), HUBZone) Do you have a cost accounting system deemed adequate by a cognizant audit agency? (e.g., DCAA)

□ YES

□ NO

Do you have an Approved Purchasing System?

□ YES

□ NO

One Point of Contact (POC) (Enter name, phone number, and email address)

Name:

Phone #:

Email:

Please identify which, if any, of the below formal accreditations or certifications are held by your firm (do not include any self-certifications):

Can you provide a storage facility that is ISO 9001-2015 certified

□ YES

□ NO

Other, please specify.

Table 2: Prior and Current Corporate Experience (Limit 5 pages).

Per the overview provided above, please respond to the following inquiries (Note: If your company is divided into separate business units, responses shall be based upon the Corporate Experience of the business unit responding to the RFI):

Please complete the below template for prior Corporate Experiences performed in the last five years in which the contractor (serving as prime contractor) provided or currently provides services similar in size, complexity, and scope to the stated requirements and technical environment as listed in Sections III and IV. Note: use individual task order values for the template below, not the overall Indefinite Delivery Indefinite Quantity (IDIQ) or Blanket Purchase Agreement (BPA) ceiling value the task order may have been awarded from.

Contract Vehicle/Contract# Contract/Project Name Value at Award Value at Completion/Current Value

Contract Type: check the type that represents the largest ($) for this contract

□ Time-and-Materials (T&M)/Labor-Hour (LH)

□ Firm-Fixed-Price (FFP)

□ Cost-Plus-Incentive-Fee (CPIF)

□ Cost-Plus-Award-Fee (CPAF)

Client Department or Agency Project Description Client POC, Name, E-mail, Phone Percentage of Services Subcontracted Number of Users Average Monthly Service Contact Volume Amount of Tools / Other Direct Costs (ODCs) Procured for Life of Task Order

Corporate Capabilities and Approaches (Limit 5 pages).

a. Describe your corporate capabilities as they relate to the holistic and integrated

Functional Areas listed above. Please include which contract types these experiences were with, making specific note of Cost Reimbursable task orders.

b. Describe your company/business unit’s experience, if any, with providing innovative solutions in terms of technology, process, or automation to drive operational service delivery efficiencies (cost and performance) without disrupting current operations, leveraging investment through savings in automation, and integrated delivery.

c. Describe your company/business unit’s capability, experience, and methodology for properly staffing a warehouse, with the same size, scope, and complexity as referenced in Section II above. Additionally, please provide the methodology used to provide personnel for warehousing, distributing, shipping, processing, and storing cardstock and consumable products.

Please address the following additional questions (No Page Limit):

1) Does the Government need to provide more detail regarding shipments, equipment, timeliness in delivery?

2) What are constraints on invoicing for cost reimbursable requirements listed and any cost constraints.

3) What is your warehouse management system?

4) Indicate your firm’s experience using electronic shipping services. Specifically state if your firm has experience utilizing the Global Heavyweight Service (GHS) contract and/or the Next Generation Delivery Service (NGDS) contract.

5) Indicate your firm’s experience in providing shipping services to large groups/organizations.

6) Describe your understanding of the challenges of shipping cardstock/consumables to OCONUS locations AND CONUS locations?

7) What is the industry standard(s)/required certification(s) for storage facility/warehousing/labor required to participate under HSPD-12?

8) Describe your ability to meet the Government's requirements utilizing NAICS 541614.

Are there any other NAICS codes that should be considered?

9) What labor categories, if any, are required?

10)Would you need to team or subcontract? If so, on which sections of the PWS?

11) Please provide a list of all questions, comments, suggestions pertaining to the PWS (not included in the page limitation).

12) Indicate where you learned about this project and contract vehicles that are applicable to this requirement.

13)What Key Performance Indicators (KPIs) would provide valuable information to the

DMDC on the status of the project?