Solicitation_-_47PK0218R0003_Downtown_San_Diego_Custodial_&_Grounds_(05-01-2018).pdf

Version 1.6 || August 2015

National Building Services Scope of Work

SOLICITATION NUMBER: 47PK0218R0003

SERVICE: CUSTODIAL, GROUNDS, AND TRASH SERVICES

LOCATION(S): 1) Glen Schwartz FB / U.S. Courthouse (CA0167ZZ) 880/940 Front Street, San Diego, CA

2) Jacob Weinberger Courthouse (CA0088ZZ) 325 West F Street, San Diego, CA

3) James M. Carter & Judith N. Keep U.S. Courthouse

(CA0316ZZ)

333 West Broadway, San Diego, CA

4) Child Care Center (CA0167ZZ) 880 Front Street, San Diego, CA

PERIOD OF PERFORMANCE: October 1, 2018 through September 30, 2019 With Four One-Year Options

SOLICITATION ISSUE DATE: May 01, 2018

OFFER RECEIPT DATE/TIME: June 11, 2018

GENERAL SERVICES ADMINISTRATION

ACQUISITION MANAGEMENT DIVISION, SERVICES BRANCH

RECURRING SERVICES CONTRACTS SECTION

50 UNITED NATIONS PLAZA, MAILBOX #21

4th FLOOR EAST (9PQBR), SUITE 4445

SAN FRANCISCO, CA 94102

ATTENTION: Patricia Skinner

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NOTES TO OFFERORS

The following information is provided to prospective Offerors in order to assist you with preparing your proposals.

Please be advised that the following information does not excuse any prospective Offeror from being thoroughly familiar with the Solicitation requirements prior to submission of a proposal.

How to Request and Receive Explanations and Clarifications on this Solicitation

1. Before requesting an explanation or clarification to the Solicitation, please read the Solicitation in its entirety. In most cases the clarification will be given within the Solicitation itself.

2. Any prospective Offeror who requires an explanation or interpretation of the Solicitation should request a response in writing from the Government representatives identified in this Solicitation. Oral explanations or instructions given to a prospective Offeror shall NOT be binding on the Government. Any information given to a prospective Offeror concerning this Solicitation will be furnished promptly to all other prospective Offerors on the Electronic Posting System (EPS), Federal Business Opportunities (FBO) / FEDBIZOPS, via an amendment to the Solicitation.

3. All technical questions, requests for information or clarification should be submitted in writing to Patty Skinner Patricia.Skinner@gsa.gov and cc’d to Brian Tang brian.tang@gsa.gov no later than 5:00 P.M. Pacific Standard Time (PST) on Monday, May 21, 2018.

4. Questions will be answered as an amendment to the solicitation. GSA is NOT responsible for any information provided about the Solicitation by any other source.

5. All questions regarding this Solicitation shall clearly identify the Solicitation number 47PK0218R0003 and the specific portion of the Solicitation from where the question is derived – for example, the section and paragraph citation. Questions that are vague, irrelevant to the Solicitation, or arrive after the cutoff date established above may not receive a response.

How to Receive Amendments to the Solicitation

1. All amendments to this Solicitation shall be posted on the Electronic Posting System (EPS) Internet web site at www.fbo.gov. The amendments are linked to the Solicitation in FEDBIZOPS.

2. Amendments will NOT be posted in any other format but FEDBIZOPS. Prospective Offerors bear complete responsibility for ensuring that all amendments have been downloaded, reviewed, and complied with in the preparation of the proposal. Furthermore, Offerors are required to acknowledge ALL amendments as a part of their proposal submission. Failure by the Offeror to acknowledge all amendments may result in the offer being rejected by the Government as non-responsive to the Solicitation requirements.

How to Attend GSA’s Pre-Proposal Conference and Site Visit Where Services Will Be Provided

1. All prospective Offerors are invited to attend GSA’s pre-proposal conference, which will be held on Wednesday, May 16, 2018 at 10:00 A.M. at the Balboa Conference Room, 4th Floor, Suite 4224 located inside the Schwartz Building at 880 Front Street in San Diego, CA 92101.

2. Several long-term parking lots are available in and around the Horton Plaza area (a block from 880 Front Street);

some offer early-bird specials for all day parking. Street parking is not recommended as there is a 2 hour time limit.

mailto:Patricia.Skinner@gsa.gov mailto:brian.tang@gsa.gov http://www.eps.gov/

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3. To gain access to the building, you must confirm attendance by 12:00 P.M. PST on Tuesday, May 15, 2018 so that your name is on the list provided to security personnel. You must have a Government-issued photo I.D., and be prepared for a security screening.

4. Prospective Offerors are responsible for arranging for and paying for their own travel, lodging, meals, and all other expenses incurred in conjunction with attendance at this conference and any subsequent building visit.

5. Attendees shall NOT in any way interfere with or obstruct personnel from performing their assigned duties during the course of the site visit / walk-through.

6. No prospective Offerors shall be given preferential treatment as a result of their attendance or failure to attend the conference.

Late Submissions, Modification and Withdrawal of Proposals

1. FAR 52.215-1(c) (Jan 2017) states, in essence, that proposals, proposal modifications, and proposal withdrawals received at the address specified for receipt of offers will NOT be considered, unless the Offeror meets the requirements set forth in that provision (see Section L of this Solicitation for further information).

2. Offerors are strongly encouraged to allow sufficient time to submit proposal prior to the closing date and time established for this Solicitation.

Miscellaneous Information

1. Incumbent Contract Number: GS-09-P-13-KS-D-0018

2. Incumbent Contractor: Chiny-GS JV, LLC

3. Incumbent Contract Monthly Price: $165,845.57

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TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM ...................................................................................................... - 8 -

A.1 STANDARD FORMS ............................................................................................................................ - 8 -

B. SERVICES, ORDERING AND PRICES.................................................................................................. - 15 - B.1 DESCRIPTION OF SERVICES ........................................................................................................... - 15 -

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK ............................................................ - 21 - C.1 DEFINITIONS ..................................................................................................................................... - 21 - C.2 OBJECTIVES AND SCOPE ................................................................................................................ - 24 -

C.2.1 The Contractor Shall ...................................................................................................................... - 24 - C.2.2 Cleaning Hours ............................................................................................................................... - 25 -

C.3 GREEN CLEANING............................................................................................................................ - 25 - C.3.1 Green Cleaning Plan ...................................................................................................................... - 25 - C.3.2 Green Cleaning Training ................................................................................................................ - 25 - C.3.3 LEED-EB ........................................................................................................................................ - 25 -

C.4 SUSTAINABLE PURCHASING ................................................................................................................... - 25 - C.4.1 Sustainable Product Standards ....................................................................................................... - 25 - C.4.2 Key Sustainable Products (KSPs) ................................................................................................... - 26 -

WASTEBASKET LINERS (24" X 33" OR SMALLER) ..................................................................................................... - 26 - C.4.3 Proof of Compliance ....................................................................................................................... - 27 - C.4.4 Exemptions...................................................................................................................................... - 27 - C.4.5 Safety Data Sheets (SDS) ................................................................................................................ - 27 -

C.5 INTERIOR STANDARD SERVICES ................................................................................................. - 28 - C.5.1 Performance Standards .................................................................................................................. - 28 - C.5.2 Floor Care ...................................................................................................................................... - 28 - C.5.3 Carpets and Rugs ............................................................................................................................ - 29 - C.5.4 Floor Mats and Runners ................................................................................................................. - 29 - C.5.5 Restrooms, Shower Rooms, Locker Rooms and Holding Cells ....................................................... - 30 - C.5.6 Automatic Hand Sanitizer Dispensers (Stand Alone) ..................................................................... - 30 - C.5.7 Fixtures ........................................................................................................................................... - 30 - C.5.8 Surfaces .......................................................................................................................................... - 31 - C.5.9 Walls ............................................................................................................................................... - 31 - C.5.10 High Cleaning ............................................................................................................................ - 31 - C.5.11 Dusting ....................................................................................................................................... - 31 - C.5.12 Trash, Wastebaskets and Ash Receptacles ................................................................................. - 31 - C.5.13 Recyclables ................................................................................................................................ - 31 - C.5.14 Elevators, Escalators and Stairways.......................................................................................... - 31 - C.5.15 Plate Glass ................................................................................................................................. - 32 - C.5.16 Window Washing ....................................................................................................................... - 32 - C.5.17 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) ...................... - 32 - C.5.18 Fine Arts Collection ................................................................................................................... - 32 - C.5.19 Policing Inside Areas ................................................................................................................. - 32 - C.5.20 Concessions (Cafeterias, Snack Bars and Vending Machine Areas) ......................................... - 32 - C.5.21 Postal Space ............................................................................................................................... - 32 - C.5.22 Fitness Centers, Health Units and Laboratories ....................................................................... - 33 -

C.6 EXTERIOR STANDARD SERVICES ................................................................................................ - 33 - C.6.1 Performance Standards .................................................................................................................. - 33 - C.6.2 Plate Glass ...................................................................................................................................... - 33 - C.6.3 Window Washing ............................................................................................................................ - 33 - C.6.4 Canopies ......................................................................................................................................... - 34 - C.6.5 Hard Surface Areas ........................................................................................................................ - 34 - C.6.6 Ash Receptacles and Trash Containers .......................................................................................... - 34 - C.6.7 Surfaces (Signs, Vending Machines, Tables, etc.) .......................................................................... - 34 - C.6.8 Graffiti Removal ............................................................................................................................. - 34 - C.6.9 Excrement Removal (Human, Bird and Animal) ............................................................................ - 34 - C.6.10 Policing Outside Areas (Trash and Debris) ............................................................................... - 34 -

C.7 GROUNDS MAINTENANCE ............................................................................................................. - 35 -

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C.7.1 Grounds Maintenance Services ...................................................................................................... - 35 - C.7.2 Landscape Management and Erosion Control Plan ....................................................................... - 35 - C.7.3 Composting ..................................................................................................................................... - 35 - C.7.4 Trees and Shrubs ............................................................................................................................ - 35 - C.7.5 Mulching ......................................................................................................................................... - 36 - C.7.6 Mowing and Edging ........................................................................................................................ - 36 - C.7.7 Synthetic Turf Care ......................................................................................................................... - 36 - C.7.8 Leaf Removal .................................................................................................................................. - 36 - C.7.9 Over Seeding, Dethatching and Plugging ...................................................................................... - 36 - C.7.10 Fertilization ............................................................................................................................... - 37 - C.7.11 Flowerbeds and Plants .............................................................................................................. - 37 - C.7.12 Plant Replacements .................................................................................................................... - 37 - C.7.13 Soil and Ground Cover .............................................................................................................. - 37 - C.7.14 Unimproved Grounds ................................................................................................................. - 37 - C.7.15 Fence / Property Lines ............................................................................................................... - 37 - C.7.16 Weeds ......................................................................................................................................... - 37 - C.7.17 Irrigation .................................................................................................................................... - 37 - C.7.18 Adjust, Clean and Set Automatic Controllers ............................................................................ - 38 - C.7.19 Watering..................................................................................................................................... - 38 -

C.8 TRASH MANAGEMENT ................................................................................................................... - 38 - C.8.1. Trash / Recycling Surveys ............................................................................................................... - 39 - C.8.2. Trash / Recycling Containers ......................................................................................................... - 39 - C.8.3. Trash Disposal and Removal .......................................................................................................... - 39 - C.8.4. Trash Reports ................................................................................................................................. - 40 - C.8.5. Report Calculations ........................................................................................................................ - 40 - C.8.6. Supporting Documentation ............................................................................................................. - 40 - C.8.7. Pick-ups on Call ............................................................................................................................. - 40 -

C.9 RECYCLING ....................................................................................................................................... - 41 - C.9.1 Extent of Work ................................................................................................................................ - 41 - C.9.2 Recycling Proceeds ......................................................................................................................... - 42 - C.9.3 Recycling Reports ........................................................................................................................... - 42 - C.9.4 Report Calculations ........................................................................................................................ - 42 - C.9.5 Supporting Documentation ............................................................................................................. - 42 - C.9.6 Collection and Pickups ................................................................................................................... - 42 - C.9.7 Restriction on Use........................................................................................................................... - 42 -

C.10 INTEGRATED PEST MANAGEMENT (IPM) ................................................................................... - 42 - C.10.1 Preventive Pest Maintenance ..................................................................................................... - 43 - C.10.2 General ...................................................................................................................................... - 43 - C.10.3 Pests Included and Excluded ..................................................................................................... - 43 - C.10.4 Initial Pest Assessment ............................................................................................................... - 43 - C.10.5 Integrated Pest Management Plan ............................................................................................. - 44 - C.10.6 Insect Control ............................................................................................................................ - 44 - C.10.7 Rodent Control ........................................................................................................................... - 45 - C.10.8 Pesticide Application ................................................................................................................. - 45 - C.10.9 Structural and Procedural Recommendations ........................................................................... - 46 - C.10.10 Manner and Time to Conduct Service ........................................................................................ - 46 - C.10.11 Safety and Health ....................................................................................................................... - 46 -

C.11 ABOVE STANDARD SERVICES ...................................................................................................... - 46 - C.11.1. Carpet Extraction (Private Areas) ............................................................................................. - 47 - C.11.2. Window Washing ....................................................................................................................... - 47 - C.11.3. Postal Lock Boxes and Mail Cases ............................................................................................ - 47 - C.11.4. Washing of Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) ... - 47 - C.11.5. Pressure Washing and/or Steam Cleaning ................................................................................ - 47 - C.11.6. Tree Thinning ............................................................................................................................. - 47 - C.11.7. Government Furnished Trees and Plants (Planted In Ground or Planters) .............................. - 48 -

C.12 SERVICE CALLS ................................................................................................................................ - 48 - C.13 PROTECTION AND DAMAGE.......................................................................................................... - 48 - C.14 CHILD CARE CENTER ...................................................................................................................... - 50 -

C.14.1 Products ..................................................................................................................................... - 50 - C.14.2 Standards ................................................................................................................................... - 50 - C.14.3 Guidance .................................................................................................................................... - 51 - C.14.4 Safety .......................................................................................................................................... - 51 -

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C.14.5 Cleaning Requirements .............................................................................................................. - 51 - C.14.6 Quality Standards for Child Care .............................................................................................. - 53 -

C.15 QUALITY CONTROL PLAN (QCP) .................................................................................................. - 55 - C.16 CLEANING SCHEDULES .................................................................................................................. - 56 - C.17 COMMUNICATION REQUIREMENTS ............................................................................................ - 56 - C.18 FEDERAL REQUIREMENTS............................................................................................................. - 57 - C.19 CONTRACTOR SUBMITTALS / DELIVERABLES CHART ........................................................... - 59 -

D. PACKAGING AND MARKING ................................................................................................................. - 60 -

E. INSPECTION AND ACCEPTANCE ......................................................................................................... - 61 -

F. DELIVERIES OR PERFORMANCE ......................................................................................................... - 63 - G. CONTRACT ADMINISTRATION DATA ................................................................................................ - 63 -

H. SPECIAL CONTRACT REQUIREMENTS ............................................................................................ - 67 - H.1 CONTRACTOR RESPONSIBILITIES ............................................................................................... - 67 -

H.1.1 Supervisors ..................................................................................................................................... - 67 - H.1.2 Communication ............................................................................................................................... - 67 - H.1.3 Camera/Video Devices ................................................................................................................... - 67 - H.1.4 Training .......................................................................................................................................... - 67 - H.1.5 Uniforms ......................................................................................................................................... - 67 - H.1.6 Exposure Control Program ............................................................................................................ - 67 - H.1.7 Key Control..................................................................................................................................... - 68 - H.1.8 Qualifications of Personnel ............................................................................................................ - 68 - H.1.9 Miscellaneous Requirements .......................................................................................................... - 68 -

H.2 STRIKE CONTINGENCY PLAN (SCP) ............................................................................................. - 69 - H.3 OCCUPANT EMERGENCY PLAN (OEP) ......................................................................................... - 69 - H.4 CONTRACTOR PANDEMIC PLAN .................................................................................................. - 69 - H.5 CONSERVATION ............................................................................................................................... - 69 - H.6 PROVIDED BY THE GOVERNMENT .............................................................................................. - 70 - H.7 SECURITY REQUIREMENTS (NON-CLASSIFIED CONTRACT) ................................................. - 71 -

H.7.1 FAR 52.204-9 PERSONAL IDENTITY VERIFICATION (SEPT 2007) .......................................... - 71 - H.7.2 GSAR 552.237-70 Qualifications Of Offerors (MAY 1989) ....................Error! Bookmark not defined.

H.7.3 GSAR 552.237-71 Qualifications Of Employees (MAY 1989) ........................................................ - 72 - H.7.4 Suitability Determinations .............................................................................................................. - 72 - H.7.5 Compliance with Security Requirements ........................................................................................ - 72 -

H.8 IDENTIFICATION CREDENTIAL .................................................................................................... - 72 - H.9 ESCORT REQUIREMENTS ............................................................................................................... - 73 - H.10 STANDARD OF CONDUCT .............................................................................................................. - 73 - H.11 REMOVAL FROM CONTRACT WORK ........................................................................................... - 73 - H.12 SENSITIVE BUT UNCLASSIFIED BUILDING INFORMATION (SBU) ........................................ - 75 - H.13 RECORDING PRESENCE .................................................................................................................. - 76 - H.14 GOVERNMENT FORMS .................................................................................................................... - 76 - H.15 OTHER CONTRACTORS ................................................................................................................... - 76 - H.16 ORDINANCES, TAXES, PERMITS, AND LICENSES ..................................................................... - 76 - H.17 DISCREPANCY IN THE SPECIFICATIONS .................................................................................... - 76 -

I. CONTRACT CLAUSES ............................................................................................................................ - 77 - I.1 CONTRACT TERMS AND CONDITIONS ............................................................................................. - 77 - I.2 VACANT SPACE ..................................................................................................................................... - 87 -

J. LIST OF ATTACHMENTS (DOCUMENTS, EXHIBITS & OTHER ATTACHMENTS) ............... - 89 - EXHIBIT 1 || BUILDING INFORMATION SHEET ................................................................................... - 90 - EXHIBIT 2 || QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) .............................................. - 97 - EXHIBIT 3 || SURVEILLANCE FORMS ................................................................................................. - 100 - EXHIBIT 4 || BUILDING EXTERIOR AND HARDSCAPE PLAN ......................................................... - 104 - EXHIBIT 5 || LANDSCAPE MANAGEMENT AND EROSION CONTROL PLAN ............................... - 105 - EXHIBIT 6 || TRASH / RECYCLING REPORTING ................................................................................ - 106 - EXHIBIT 7 || TRASH / RECYCLING SURVEYS .................................................................................... - 107 - EXHIBIT 8 || DOL SCA WAGE DETERMINATION............................................................................... - 108 - EXHIBIT 9 || FINE ARTS COLLECTION PHOTOS AND REQUIREMENTS ....................................... - 108 -

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EXHIBIT 10 || STRUCTURAL COMPONENTS ........................................................................................ - 124 - EXHIBIT 11 || JURY TERRACE SKYLIGHT WINDOWS AT CARTER KEEP COURTHOUSE ..................... - 128 - EXHIBIT 12 || MANUALS AND OTHER DOCUMENTATION FOR CARTER KEEP COURTHOUSE ..... - 129 - EXHIBIT 13 || ITALIAN CLAY PAVER FLOOR CARE IN CARTER KEEP COURTHOUSE AND SCHWARTZ ............. - 149 -

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS ........ - 153 -

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS ............................... - 169 -

M. EVALUATION FACTORS FOR AWARD............................................................................................. - 178 -

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A. SOLICITATION/CONTRACT FORM

A.1 STANDARD FORMS

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End of SF1449 (Pages 8 and 9 intentionally removed)

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B. SERVICES, ORDERING AND PRICES

B.1 DESCRIPTION OF SERVICES

This is a Performance Based Statement of Work (PBSOW). The Contractor shall provide all management, supervision, labor, material, supplies, equipment, and interpersonal skills necessary to ensure the effective performance of janitorial, grounds maintenance and related services at the following location. This PBSOW requires that the Contractor maintain an on-going dialogue with the designated Government representative.

LOCATION: Downtown San Diego, CA. The location includes the following buildings along with their GSA assigned building numbers:

1) Glen Schwartz FB / U.S. Courthouse (CA0167ZZ) 880/940 Front Street, San Diego, CA

2) Jacob Weinberger Courthouse (CA0088ZZ) 325 West F Street, San Diego, CA

3) James M. Carter & Judith N. Keep U.S. Courthouse (CA0316ZZ) 333 West Broadway, San Diego, CA

4) Child Care Center (CA0167ZZ) 880 Front Street, San Diego, CA

PERFORMANCE PERIOD: Base Year and Four One-Year Option Periods with a possible six month extension.

Please complete your offer by providing the Excel “Custodial Offer Sheet Templates” for each location (Attachments A through D (see Sections L & M)). A hard copy is provided on the following pages:

NOTE: When completing Offer Sheets in Excel, totals will automatically populate. All data inputted in the Offer Sheet Breakdowns (pages 2, 3, & 4) will automatically populate in the Offer Sheet Summary (page 1) thus, no data will need to be inputted in the Offer Sheet Summary except for the Service Call Hourly Rates section.

NOTE: The proposed prices for the Schwartz Building and the Schwartz Child Care Center shall be combined on CLINS: 0100, 1100, 2100, 3100 & 4100 in the SF1449.

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Service Call Hourly Rates Quote a price per man-hour for providing Service Call services when ordered that are in addition to the services specified herein for the Standard Services. This services provision is intended to be used to satisfy the Government's short term non-recurring needs for service.

Orders for reimbursable Service Calls up to $2,500 may be placed orally, and processed using a GSA charge card.

Orders that exceed $2,500 may be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies, the maximum number of hours for which the Contractor will be compensated. Orders paid for by a GSA charge card may not exceed the cardholder’s single purchase limit. Individual orders for service calls involving more than 40 man-hours will only be issued with the Contractor’s agreement. Should a continuing need for services arise, a contract modification will be negotiated pursuant to the "Changes" clause.

Vacant Space The Rentable Square Footage listed on the Building Information Data Sheet is for a fully occupied building. The Contractor's bid shall reflect pricing for a fully occupied building.

If there is more than 3,000 rentable square feet of vacant space that will be vacant for more than three (3) months at the time of award, the CO shall determine if the contract will be awarded minus the vacant space at the awarded cost per square foot. If so, as the vacant space is filled, it shall be added back into the contract at the current cost per square foot.

The COR shall utilize the “Vacant Space Reduction” template found in Section "I" of the contract. If more than 3,000 rentable square feet becomes vacant for more than (3) months, the CO shall determine if a modification to the contract is necessary.

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C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 DEFINITIONS

General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and the National Institute of Building Sciences (NIBS).

Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

Acceptance The term constitutes acknowledgment that the supplies or services required in the contract conform to applicable contract quality and quantity requirements.

Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS’s) formerly Material Safety Data Sheets (MSDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

Cleanable Square Feet This is calculated by taking the buildings Gross Square Feet and removing the square footage of the buildings non-cleanable and low frequency cleaning areas, which include but are not limited to: walls, stairwells, electrical closets, closets, mechanical rooms, storage rooms, raised floor computer rooms, etc. Refer to Section J, Exhibit 1 for more detailed information on the building’s cleanable square footage.

Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs as the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

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Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to the Federal Requirements section for a list of environmentally sustainable attributes and certifying entities.

Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

Federally Equipped Food Service This is a facility in Federal Government space where the Government procures and maintains the inventory of food service storage, preparation, cooking and hot and cold holding equipment.

Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort.

The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

• Improving energy efficiency and reductions in greenhouse gas emissions.

• Reducing water consumption intensity.

• Acquiring green products and services.

• Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals/materials.

• Implementing cost-effective waste prevention and recycling programs.

• Increasing diversion of solid/trash waste.

Resource: http://www.wbdg.org/resources/env_sustainability.php

GSA Green Purchasing Program (GPP) The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

LEED-EB

Leadership in Energy and Environmental Design for Existing Buildings (LEED-EB) provides building owners and operators with a concise framework for identifying and implementing practical & measurable green building design, http://www.wbdg.org/resources/env_sustainability.php

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Modification Modification is a bilateral or unilateral change in the terms of a contract.

Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

Quality Control Plan (QCP) The Quality Control Plan describes the methods used by the Contractor to identify and correct deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

Service Calls Service calls are considered standard service requirements, such as requests for rearranging of furniture in a conference room, special events support, spills, replenishing restroom supplies, etc.

Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

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C.2 OBJECTIVES AND SCOPE

This contract is for custodial and related services with a Performance-Based Statement of Work (PBSOW) for Region 9, Custodial, Grounds Maintenance, and Trash services for the following buildings in San Diego, CA:

1) Glen Schwartz FB / U.S. Courthouse (CA0167ZZ), 880/940 Front Street, San Diego, CA

2) Jacob Weinberger Courthouse (CA0088ZZ), 325 West F Street, San Diego, CA

3) James M. Carter & Judith N. Keep U.S. Courthouse (CA0316ZZ), 333 West Broadway, San Diego, CA

4) Child Care Center (CA0167ZZ), 880 Front Street, San Diego, CA

As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: standard services and above standard services.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Property Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are up-to-date but may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract objectives identified herein.

C.2.1 The Contractor Shall

1. Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

2. Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

3. Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

4. Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

5. Implement an effective Quality Control Plan (QCP).

6. Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

7. Keep the CO or their designee informed of current status of the work being performed, provide all submittals and other pertinent information needed by the CO or their designee.

8. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

9. Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-05 or at the ASTM web site. Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

http://www.astm.org/ http://www.issa.com/

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C.2.2 Cleaning Hours The performance of the cleaning at building(s) shall take place between the hours of 6 a.m. and 6 p.m, however, cleaning of certain restricted areas will need cleaning after these hours. The hours shall not be changed unless authorized by the CO or their designee.

C.3 GREEN CLEANING

C.3.1 Green Cleaning Plan The Contractor shall submit a green cleaning plan to the CO within 5 days prior to the start of work that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and green cleaning quality control processes

C.3.2 Green Cleaning Training The Contractor shall provide training to their employees that stress proper stewardship in green cleaning practices.

The Contractor shall conduct Green Cleaning Training, at a minimum annually, and shall submit written certification to the CO within 5 days of completing the training. Information on stewardship, training, and other issues can be found in ASTM E1971-05, Standard Guide for Stewardship for the Cleaning of Commercial and Institutional Buildings www.astm.org/. The focus of this training is to address appropriate cleaning activities and processes to maximize eco-efficiency and to minimize adverse impacts on the building occupants, cleaning personnel, the building structure itself, and the environment. Adherence to the principles set forth in this guide can lead to greater tenant and occupant satisfaction, reduced operational costs, and greater productivity (for occupants and cleaning personnel).

C.3.3 LEED-EB

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED’s current rating system by the U.S. Green Building Council (www.usgbc.org).

Only in those instances where GSA is pursuing LEED certification will additional LEED scope requirements be added to this specification. Criteria for specific LEED Existing Building (EB) credits will be provided by the LEED-EB Project Manager or designee. More information on LEED-EB is found at www.usgbc.org.

C.4 SUSTAINABLE PURCHASING

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification.

Green cleaning products and processes include those meeting government and…