5 Changes to Solicitation 47PH0220R0016.pdf

The following sections have been revised and will be incorporated in the contract specification package at the time of award. The changes are as follows:

B.2.3 Markup Coefficient for Service Task Orders (revised to read)

Markup coefficient includes all material handling fees, including General and Administrative (G&A) fees, and profit. No additional markup coefficient is allowable under this contract. The markup coefficient rate is fixed and applies to supplies, materials, equipment, and subcontractors only on reimbursable repairs or when additional services are ordered. The markup coefficient does not apply to in-house labor. The Markup Coefficient shall not exceed 10%

B.2.5 Escalation Rates (add this section)

Escalation rates may be proposed for each option period, however, they will be evaluated and negotiated prior to each award of each option period.

B.6 Addition/Reduction of Staffing; (revised to read)

Staffing levels proposed and accepted at the time of award shall not be reduced through the life of the contract

(unless adjusted by contract modification due to change in scope, such as discussed in B.5). At the end of each contract year, and at the request of the contractor, GSA will consider a request from the contractor for a reduction in staffing, and will be based on contractor performance. Any agreed upon reduction in staff shall result in a reduction in contract price.

B.7 Secondary Area of Performance (add this section)

a. On an occasional basis, or in an emergency situation, work may also include locations in the Secondary Contract

Areas. The Secondary Contract Areas consist of the States of Arkansas, Louisiana, New Mexico, Oklahoma, and

Texas. The Secondary Contract Areas are, or may be, awarded as Primary Contract Area(s) under separate contract(s) to other contractors. In addition, the Secondary Contract Areas of this contract may also be Secondary

Contract Areas under other contracts.

b. Services shall be provided under this contract within the Secondary Contract Areas only if ordered by the

Government. However, the Government shall have no obligation to order services to be performed under this contract within the Secondary Contract Areas, and its failure to order any such services shall not breach or otherwise violate this contract. The contractor is not obligated to perform work within the Secondary Contract Areas, and its failure to accept any such services shall not breach or otherwise violate this contract.

Basic (Standard) Services: Maximum of Eight (8) Year Contract Term (Add this line item)

DESCRIPTION UNIT QUANTITY UNIT

PRICE

(Initial 12

Month

Period)

OPTION 1

(First

Additional

12 Month

Period)

OPTION 2

(Second

Additional

12 Month

Period)

OPTION 3

(Third

Additional 12 Month

Period)

OPTION 4

(Fourth

Additional

12 Month

Period)

Monthly

Addition or

Reduction of

Space

Month

12 (or less) $ $ $ $ $

DESCRIPTION UNIT QUANTITY OPTION 5

(Fifth

Additional

12 Month

Period)

OPTION 6

(Sixth

Additional

12 Month

Period)

OPTION 8

(Seventh

Additional 12 Month

Period)

Monthly

Addition or

Reduction of

Space

Month

12 (or less) $ $ $

Above Standard Services: Maximum of Eight (8) Year Contract Term

DESCRIPTION UNIT * QUANTITY

UNIT PRICE

(Initial 12

Month Period)

OPTION 1

(First

Additional 12

Month

Period)

OPTION 2

(Second

Additional 12

Month Period)

OPTION 3

(Third

Additional 12

Month Period)

OPTION 4

(Fourth

Additional 12

Month Period)

Carpet Extraction

(Private Areas)

Ref. C.9.6.1

Per Square

Foot 50 $ $ $ $ $

Washing Exterior

Surfaces of Windows

Ref C.9.6.3

Per

Window 10 $ $ $ $ $

Washing Blinds and

Coverings

Ref C.9.6.4

Per Blind 10 $ $ $ $ $

Tree Thinning Ref

C.9.6.5 Per Tree 10 $ $ $ $ $

Snow and Ice

Removal for Areas

Requiring Heavy

Equipment

Ref C.9.6.6

Per Hour 50 $ $ $ $ $

High Cleaning above

10 ft

Ref C.9.6.8

Per Square

Foot 50 $ $ $ $ $

HVAC Overtime

Services Requested by the Government

Per Hour 50 $ $ $ $ $

Escorting Overtime

Services Requested by the Government

Per Hour 50 $ $ $ $ $

Custodial Overtime

Services Requested by the Government

Per Hour 50 $ $ $ $ $

Above Standard Services Continued: Maximum of Eight (8) Year Contract Term; (revised to read)

DESCRIPTION

UNIT

* QUANTITY

OPTION 5

(Fifth

Additional 12

Month Period)

OPTION 6

(Sixth

Additional 12

Month Period)

OPTION 7

(Seventh

Additional 12

Month Period)

Carpet Extraction

(Private Areas)

Ref. C.9.6.1

Per Square

Foot 50 $ $ $

Washing Exterior

Surfaces of Windows

Ref C.9.6.3

Per

Window 10 $ $ $

Washing Blinds and

Coverings

Ref C.9.6.4

Per Blind 10 $ $ $

Tree Thinning

Ref C.9.6.5 Per Tree 10 $ $ $

Snow and Ice

Removal for Areas

Requiring Heavy

Equipment

Ref C.9.6.6

Per Hour 50 $ $ $

High Cleaning above

10 ft

Ref C.9.6.8

Per Square

Foot 50 $ $ $

HVAC Overtime

Services Requested

Per Hour 50 $ $ $

Escorting Overtime

Custodial Overtime

Add the following chart to Section B:

B.2.3 Markup Coefficient for Services Task Orders/Maximum 10%

0.0% Per Job

B.2.4 Markup Coefficient for Construction Services/Maximum 10%

0.00% Per Job

Section C

C.1.2 Personnel; (revised to read)

The Contractor shall adhere to the submitted staffing plan and subcontracting plan that was submitted prior to award as part of the initial proposal. Contractor shall submit a staffing/subcontractor plan that provides sufficient numbers of staff at the various levels of expertise to ensure all scheduled and unscheduled services are performed and conditions are maintained to avoid any disruption to the tenant.

Figure L-1 indicates the government’s baseline manpower projection. The projection is not intended to mandate the staffing plan and/or labor mix utilized to fulfill this requirement. The offeror may elect to propose any alternative that will fulfill the requirement of this solicitation. If the offeror elects to deviate from the government’s manpower projection, the offeror must submit a Worksheet Narrative explaining how their proposed manpower approach will meet the requirements of the solicitation.

The staffing/labor mixes proposed in the Management Plan Worksheet are the minimum labor/staff requirements of the contract and must be adhered to for the contract period of performance. The offeror may request an annual review of the staffing plan, labor mix or any changes to the proposed staffing levels, qualifications of proposed staff or key personnel, or the areas of expertise or disciplines of the proposed staff shall be submitted for review and approval from the CO or their designee 60 days prior to issuance of the first Option Period. Any requests for changes to the Management Plan Worksheet may be submitted and considered at that time. Any approved adjustment to the labor mix will not result in an increase in price. However, any request to reduce manpower may result in a lower price to be negotiated at time of request. Any deviation from the accepted/approved Management Plan Worksheet may result in deductions.

If the offeror proposes to use any employee from the incumbent’s staff in a supervisory role, the offeror must provide a statement in lieu of resume at the time of proposal submission. The government has the right to accept and/or reject any proposed personnel and/or key personnel based on past performance under any contract that the government is aware of or becomes aware of, and/or lack of qualifications.

C. 1.2.1 (revised this section to read)

The intent of this paragraph is to be for informational purposes only and is not to be considered prescribed positions by the Government. However, the Contractor shall adhere to the below minimum qualifications when the positions are utilized and proposed in the Management Plan. Resumes for supervisory Key

Personnel shall be submitted with the contractor’s proposal as described in Section L.12.

The Contractor agrees to assign the contract tasks to those persons whose resumes were submitted with the proposal, or who were approved by the COR and who are necessary to fulfill the requirements of the contract as "key personnel". No substitutions may be made except in accordance with this section.

The Contractor understands that during the first ninety (90) calendar days of the contract performance period, no personnel substitutions will be permitted unless these substitutions are unavoidable because of the incumbent's sudden illness, death or termination of employment. In any of these events, the Contractor shall promptly notify the

Contracting Officer and provide the information described in the paragraph below. After the initial ninety (90) day period the Contractor must submit to the Contracting Officer all proposed substitutions, in writing, at least thirty

(30) days in advance (sixty (60) days if security clearance must be obtained) of any proposed substitution and provide the information required by the paragraph below. A vacancy of any position may result in a price deduction in accordance with Section G.

Any request for substitution must include a detailed explanation of the circumstances necessitating the proposed substitution, a resume for the proposed substitute, and any other information requested by the Contracting Officer.

Any proposed substitute must have qualifications equal to or superior to the qualifications of the incumbent. The

Contracting Officer or his/her authorized representative will evaluate such requests and promptly notify the

Contractor of his/her approval or disapproval thereof.

In the event that any of the identified key personnel cease to perform under the contract and the substitute is disapproved, the offeror must staff the vacancy within 30 calendar days. A vacancy of any position may result in a price deduction in accordance with Section G.

If the offeror proposes to use any employee from the incumbent’s staff in a supervisory role, the offeror must provide a statement in lieu of resume at the time of proposal submission. The government has the right to accept and/or reject any proposed personnel and/or key personnel based on past performance under any contract that the government is aware of or becomes aware of, and/or lack of qualifications.

The Contractor will provide to the Contracting Officer the names, titles, e-mail addresses, and phone numbers of key personnel at time of award.

To be considered similar, the project experience for key personnel provided should demonstrate:

Performing required services for building(s) with approximately 117,000 square feet or greater

Perform required services for multi-storied/multi-tenant facilities

Ability to perform schedule and unscheduled maintenance and repair of equipment and systems

Ability to operate and maintain Electrical Systems & Equipment

Ability to operate and maintain mechanical, plumbing, BAS, HVAC (Boilers, Chillers, AHU’s) in commercial buildings.

Ability to operate and maintain fire protection and life safety systems and equipment

Experience with building automation control systems such as BAS, Niagra Tridium JACE, Public Address, and Computerized Lighting Systems

Ability to operate and maintain architectural and structural systems, fixtures and equipment

Ability to conduct Service Request Desk Operation to include NCMMS

Maintenance of landscape irrigation systems

Ability to operate and maintain egress and access systems to include: Locks, keys, keycard system, vehicle barrier system, static and dynamic bollard systems, dock levelers and bumpers, roll-up and sliding garage doors.

Experience with Storm Drainage System

Ability to operate and maintain sanitary sewage equipment and systems

Custodial and Grounds Maintenance

Ability to maintain or clean facilities designated as Historic by the Historic Building Society and/or contains historic components.

Onsite Chief Engineer (add this section)

The Chief Engineer position is considered a “working supervisor”. The Chief Engineer is Responsible for all working matters in the operations of the facilities. This is a master level position with responsibilities that include but not limited to:

Training of journeyman and apprentice level personnel

Inspection and oversight of PMs and mechanical repairs

Critical Equipment Condition Assessment Repair and Reporting to Project

Manager

This position shall possess at least 5 years of recent (within the past 7 years) experience in directing operation and maintenance of equipment in a supervisory capacity, knowledge of the operation of site specific major pieces of equipment and system operation. Also must possess verifiable understanding and experience in troubleshooting, repair and replacement of building specific equipment.

A minimum of 2 years of recent (within the past 5 years) Siemens BAS systems, NCMMS, boilers, and chillers over

100 tons and other characteristics of the equipment to be operated and maintained under this Contract. A detailed resume containing the information specified in this document shall be submitted to the CO or their designee for approval prior to the assignment of any supervisor to the Contract. Both new and replacement Chief Engineers shall meet these qualification standards. Minimally the resume shall contain:

a. The full name of the proposed supervisor.

b. A detailed description of the previous 5 years’ employment history of the proposed supervisor.

c. The names and addresses of the companies for whom the proposed supervisor worked for the past 7 years, along with the names and telephone numbers of the immediate supervisors.

Onsite Supervisor (add this section)

The Onsite Supervisor is considered a “Working Supervisor”. The Onsite Supervisor”shall also possess at least 5 years of recent (within the past 7 years) experience in operation and maintenance of equipment in a supervisory for

BAS systems, NCMMS, the boilers, and chillers over 100 tons. A detailed resume containing the information specified in this document shall be submitted to the CO or their designee for approval prior to the assignment of any supervisor to the Contract. Both new and replacement onsite supervisors shall meet these qualification standards.

Minimally the resume shall contain:

a. The full name of the proposed supervisor.

b. A detailed description of the previous 5 years’ employment history of the proposed supervisor.

c. The names and addresses of the companies for whom the proposed supervisor worked for the past 7 years, along with the names and telephone numbers of the immediate supervisors.

C.1.2.5

c. The Government, at its sole discretion, may grant temporary suitability determinations to Regular or

Temporary Employees. However, the granting of a temporary suitability determination to any such employee shall not be considered as assurance that a favorable suitability determination shall follow.

d. The CO or designee shall provide the Contractor with the required clearance procedures for obtaining necessary clearances. The Contractor shall comply with these clearance procedures.

e. The Contractor shall be responsible for planning and scheduling its work in such a manner as to account for facility access issues. Difficulties encountered by the Contractor in gaining access to facilities by its employees and subcontractors shall not be an excuse for any lack of Contractor performance under the

Contract.

C.1.2.11 Recording Presence (revised to read)

Each contract employee and subcontractor must sign in when arriving and departing each building in facilities with multiple buildings as well as single buildings not in a facility daily and follow card access requirements as directed by the CO or designee. Employees shall NOT sign in and out for others, and shall only sign for themselves. Each

The Contractor shall accumulate GSA Form 139 (Record of Time of Arrival and Departure from Building) or other designated form for use in recording presence each calendar week, and certifies in writing on each form that the information shown is true and correct within 3 business days of the end of the work week. The Contractor shall provide copies of these records to the CO or designee upon request, but no less frequently than monthly.

The QCP shall include the following, at a minimum:

(1) Detail the Contractor’s methods, frequencies, documentation, and remedies for ensuring that work performed is of the highest quality.

(2) Describe procedures for correcting problems and addressing quality assurance findings by the

Government.

(3) How Contractor shall monitor deficiencies of work output in relation to the performance standards, methods of informing employees of deficiencies in their area(s) of responsibility, and a process to ensure that the deficiencies are corrected and do not reoccur.

(4) Contractor’s overall approach, service calls and preventive maintenance/inspection schedules, and roles and responsibilities as it relates to quality control.

a. How the Contractor will control quality and quantity of supplies and services.

b. Define the roles and responsibilities of the Contractor’s operating personnel and explain how and identify who management will allocate Quality Control personnel.

c. How project management, inspections, plan implementation, process improvement changes and correction of deficiencies of this contract will be accomplished to include how a Contractor shall measure and document performance against the scope of work. (ie Ref. C.5.12 Work Orders, C.9.7

‘Custodial Service Calls)

d. How the Contractor will utilize the Government’s approved tenant survey results and/or customer complaints to improve the delivery of custodial and related services.

(5) An inspection plan or checklist tailored to the specific building(s) being operated, cleaned and serviced under this contract. The inspection plan or checklist shall detail how services at the work site shall be inspected to ensure that the outcome of the work meets all the quality standards set forth in the contract and shall include, but is not limited to: Date of inspection performed; Location of inspection; Description of findings; Description of action(s) taken (if necessary); Signature and date of completion.

C.6.10.4 Testing and Inspecting (revised to read)

Testing shall include the generator(s), electricity transfer components, oil supplies, and fuel supplies. The

Contractor shall arrange for monthly testing of the generators and the transfer switching with a licensed and certified provider. In addition; Annual Load Bank tests are required by the PM Guide; Contractors will load test generators a minimum of 2 hours at 75% load using a load bank (and not building load). Rental of load banks are the responsibility and cost of the contractor. A report will be provided to the COR and uploaded in NCMMS as an attachment to the PM. Testing shall be conducted after hours at no additional cost to the Government. The

Contractor shall be allowed to perform the monthly generator and transfer switch testing provided that the

Contractor has been trained by an authorized Generator OEM technician/company, a written procedure is developed that complies with NFPA and the training is documented and annual refresher training is conducted.

C.6.13.9 Green (Vegetative) Roof Systems

The following PMs apply:

Green Roofs (revised to read)

ARCS-SWM01-01Y Stormwater Management, Green Roofs - Vegetation Coverage Annually

ARCS-SWM01-03M Storm water Management, Green Roofs - Weeding Quarterly

ARCS-SWM01-06M Storm water Management, Green Roofs - Membrane and Drainage Semiannually

C.7.0 Initial Inspection (revised to read)

The contractor(s) (i.e., incoming Contractor for new facility, outgoing contractor and incoming Contractor for an existing facility) and the CO or designee shall make a complete and systematic initial inspection together during the startup phase for a new facility or the transition phase for an existing facility that shall include all mechanical, electrical, fire protection, and life safety systems, environmental systems, utility system, windows, motorized blinds, if applicable, doors, and other structural features for which maintenance and repairs are covered by the PBWS. The purpose of this inspection is to discover and list in an initial deficiency report all deficiencies that exist in the equipment and systems covered by the PBWS, as well as the Contractor's (incoming contractor) itemized price

(including labor, materials, overhead, and profit) for correcting each deficiency. This report covers all equipment and systems within the building regardless of whether or not they are listed in the building inventory. The

Government will elect to have all or any part of this work performed by the incumbent contractor, incoming

Contractor, Government employees, or other contractors. The incumbent contractor will be given the opportunity to correct items in the Initial Deficiency Report. The initial deficiency report shall not include any items that would be replaced, repaired or adjusted during the performance of normal preventive or predictive maintenance

C.9.5.2.3 Window Washing (Exterior Surfaces of Windows) (2 nd para revised to read)

The Contractor shall submit to the CO or their designee a written Window Washing Safety Plan no later than 10 calendar days after the contract start. The Window Washing Safety Plan shall include the testing, inspection and certification by the contractor, of all davits and/or tie offs per OSHA requirements.

The following sections are “RESERVED”

C.9.5.4.1 Landscape Erosion Management

C.9.5.4.2 Grounds Maintenance Services

C.9.5.4.3 Composting

C.9.5.4.5 Mulching

C.9.5.4.6 Mowing and Edging

C.9.5.4.8 Overseeding, Dethatching and Plugging

C.9.5.4.12 Soil and Ground Covers

C.9.5.4.14 Fence Lines

This section is revised to read

C.9.5.4.4 Trees and Shrubs (ONLY SHRUBS ARE APPLICABLE TO THIS CONTRACT; NOT TREES)

Maintenance: Tree supports shall be kept in good condition, functioning at all times and be removed when no longer needed. All trees and shrubs shall be fully protected. Tree stakes, tree ties, and guy wire shall be of materials that are comparable to those existing on site, and shall be replaced or repaired by the Contractor as needed. Supports or braces are to be repositioned as often as necessary to prevent damage to the tree or shrub trunk. Sand pans can be used for trees and shrubs to protect the plant trunk from the mower, and help to avoid over watering. Keep shrubs and trees trimmed to present an attractive appearance.

Trimming: To promote optimum efficiency and safety for all foot and vehicular traffic, trees and shrubs shall be kept trimmed to clear all roads, drives, and walking areas. Any limbs and branches touching or brushing buildings, fences, or other structures are also to be trimmed to provide clearance and free air circulation around the plant.

Pruning: Trees and shrubs shall be pruned by the Contractor to remove dead or diseased foliage or branches to help control or direct growth, increase quality, and to add structural strength to the trees and shrubs.

Survey: A certified arborist shall provide a survey of the trees and an evaluation of their condition (NOT APPLICABLE

TO THIS CONTRACT.)

Tree maintenance shall be performed only by arborists or arborist trainees who, through related training, on-the-job experience, or both, are familiar with the practices and hazards of arboriculture and the equipment used in such operations. This standard shall not take precedence over arboricultural safe work practices. Operations shall comply with applicable Occupational Safety and Health Administration (OSHA) standards, ANSI Z133.1, as well as State and local regulations.

Climbing spurs shall not be used when climbing and pruning trees. Tree branches shall be removed in a manner not to cause damage to other parts of the tree, other plants, or property. Branches too large to support with one hand shall be precut to avoid splitting of the wood or tearing of the bark. Where necessary, ropes or other equipment shall be used to lower large branches or portions of branches to the ground.

This survey shall be completed no later than April 30 of each year the contract is in effect. The evaluation shall include a plan and price list for any special treatment not covered by this contract. Soil samples shall be taken and analyzed at the Contractor’s expense by an approved testing laboratory from areas where plant health problems occur. Recommendations of the testing laboratory should also be submitted with a plan and price list for any special treatment not covered by this contract. Plans and price lists shall be submitted to the COR or their designee

C.9.5.4.18 Adjust, Clean and Set Automatic Controllers Irrigation System Settings (1 st sentence revise to ready)

Irrigation systems with automatic controllers shall be set and/or the contractor shall ensure for the most energy efficient watering periods.

C.9.12.13 Workplace Safety and Health (revised to read)

For all work related to custodial matters and Pest Control the Contractor shall comply with all applicable safety programs required under 29 C.F.R. parts 1910 and 1926 and State and municipal safety and health requirements.

Where there is a conflict between applicable regulations, the most stringent shall apply.

FAR

GSAR

FAR Clause 52.223-2

Federal Acquisition Regulation

General Services Acquisition Regulation https://www.acquisition.gov/far/current/html/52_223_226.html

ALL

ALL

Clauses 1 and 2

F.2 Place of Performance (revised to read)

The services to be provided by this contract shall be accomplished at the location(s) listed in Section B and C.

G.7.4 Withholding Monies for Non-submission of Work Schedules (revised to read)

If the contractor fails to submit acceptable check charts and logs by the contract performance date or any extension granted by the CO or his/her designated representative a payment retainage not to exceed 10% of each monthly invoice may be withheld until the items are received and approved by the Government.

G.7.5 Withholding Monies for Non-submission of Reports (revised to read)

If the contractor fails to prepare and/or submit acceptable reports as called for in Section C, DESCRIPTION/SPECIFICATION, within the required time frame, this may be construed to mean that the contract work has not been performed and the Government may withhold a payment retainage not to exceed 10% of each monthly invoice until the required reports are satisfactorily completed and/or submitted to the COR. If reports are not submitted, and/or the time period has passed such that the reports can no longer be created, a deduction in contract price will be made.

G.7.6 Withholding Monies for Failure to Maintain and/or Provide Parts (revised to read) https://www.acquisition.gov/content/part-52-solicitation-provisions-and-contract-clauses#i1052973

If the Contractor fails to provide the parts specified in this contract, within 24 hours of establishment of the need for such parts, the Government may withhold a payment retainage not to exceed 10% of each monthly invoice until the required parts are provided and are satisfactory to the COR.

G.7.14 Criteria for Deductions (revised to read)

2. Failure to use employees with required qualifications.

2. Hourly rate per man hour will be deducted for each hour, or portion thereof, that an unqualified mechanic is used to perform contract work. Deduction hourly rate will be based on the DOL

Wage Determination Spreadsheet or the CBA Wage Agreement for the qualified position.

6. Failure to respond to and complete service calls within the prescribed time limits; or extension thereof.

6. Deductions will be made as follows for failure to complete service calls:

a. For those requiring immediate action, the Contractor will be held liable for all costs, including administrative costs, incurred by the Government, to complete the service call.

b. For all other service calls, beginning with the first hour following expiration of the appropriate time limit for completion (3 hours or 24 hours), the hourly rate will be deducted for every hour, or portion thereof, that the service call remains incomplete (based on the number of hours per day that the Contractor is required to be on-site, 250 day-per-year basis), including administrative costs.

Deduction of the hourly rate will be based on the DOL Wage

Determination Spreadsheet or the CBA Wage Agreement for the qualified position. Administrative costs will be based on GS-12, Step 5 wage scale.

13. Failure of the Contractor to submit required documentation, reports, plans, schedules, etc., within the specified time frame.

13. A payment retainage of a maximum of 10% of the contract price at the time of the deduction will be withheld until required documentation, reports, plans, schedules, etc., are submitted to and approved by the COR. Reports and/or documentation that cannot be created after the fact will result in a contract price deduction.

H.1.3 Contractor Pandemic Plan (revised to read)

The Government is required by the National Strategy for Pandemic Influenza Preparedness to have a plan that safeguards its employees and provides for continued operations in the event of any pandemic. The Contractor shall also prepare a plan that outlines the steps that they must take to prevent and reduce the spread and mitigate the potential effect of a pandemic on facilities operations. The plan must include as a minimum:

Section for Cleaning Continuation within a Pandemic addressing the following subjects:

Cleaning Procedures

Disinfection Materials Selection

Testing (this section shall contain) o Work Procedures o Procurement Process o Stock Levels

Disposal

Given the unpredictable length and severity of a pandemic, the Contractor’s plan shall link their planned actions to the periods and phases established by the World Health Organization for a pandemic cycle. For information on the phases of a pandemic cycle see http://www.who.int/csr/resources/publications/influenza/whocdscsredc991.pdf. The

Contractor shall submit the plan to the CO or their designee thirty (30) calendar days prior to the start of the contract. See components of Pandemic Planning at http://www.ed.gov/admins/lead/safety/emergencyplan/pandemic/planning-

H.6.1 General (revised to read)

Only the CO may order additional services over $2,500.00. Additional Services and Above Standard Services may include any services related to Custodial, O&M and repairs, systems upgrades, system operation, or tenant services within covered facilities but not covered within basic services (i.e., not already a requirement of the

Contract).

L.1 FAR 52.216-1 Type of Contract (Apr 1984) (revised to read)

The Government contemplates award of a Firm-Fixed Price for “Standard Services” with Indefinite Delivery

Indefinite Quantity provisions resulting for “Above Standard Services” for this solicitation.

(b) Quality Control Plan (revised to read)

There is a 50 page limitation for the Quality Control Plan (QCP) Narrative.

The Government will only evaluate the contents of the first 50 pages if the offeror’s QCP exceeds the 50 page limitation. A complete Quality Control Plan (QCP) must be submitted with the initial offer. Offerors must certify they have in place a QCP that will ensure high quality services and deliverables and to ensure that all requirements of the contract are met. The QCP serves as a written system for identifying and correcting deficiencies and specifies a system for determining whether or the required services are being met. The QCP must be specific to the contract specifications and location(s) listed. The following is for use in determining acceptability of the contractor’s proposed Quality Control Plan. (See Paragraph C.1.3)

1. Detail the Contractor’s methods, frequencies, documentation, and remedies for ensuring that work performed is of the highest quality.

2. Describe procedures for correcting problems and addressing quality assurance findings by the

Government.

3. How Contractor shall monitor deficiencies of work output in relation to the performance standards, methods of informing employees of deficiencies in their area(s) of responsibility, and a process to ensure that the deficiencies are corrected and do not reoccur.

4. Contractor’s overall approach, service calls and preventive maintenance/inspection schedules, and roles and responsibilities as it relates to quality control.

http://www.who.int/csr/resources/publications/influenza/whocdscsredc991.pdf http://www.ed.gov/admins/lead/safety/emergencyplan/pandemic/planning-http://www.ed.gov/admins/lead/safety/emergencyplan/pandemic/planning-

a. How the Contractor will control quality and quantity of supplies and services.

b. Define the roles and responsibilities of the Contractor’s operating personnel and explain how and identify who management will allocate Quality Control personnel.

c. How project management, inspections, plan implementation, process improvement changes and correction of deficiencies of this contract will be accomplished to include how a Contractor shall measure and document performance against the scope of work. (ie

Ref. C.5.12 Work Orders, C.9.7 ‘Custodial Service Calls)

d. How the Contractor will utilize the Government’s approved tenant survey results and/or customer complaints to improve the delivery of custodial and related services.

5. An inspection plan or checklist tailored to the specific building(s) being operated, cleaned and serviced under this contract. The inspection plan or checklist shall detail how services at the work site shall be inspected to ensure that the outcome of the work meets all the quality standards set forth in the contract and shall include, but is not limited to: Date of inspection performed;

Location of inspection; Description of findings; Description of action(s) taken (if necessary);

Signature and date of completion.

6. If the offeror’s Quality Control Program is certified by a 3 rd party, for example ISO 9001, must provide details and dates of the certification.

(3) Past Performance (2 nd para revised to read)

Past performance will be considered relevant if it meets all of the following criteria:

(1) The contract was for Mechanical Operations and Maintenance services, and Custodial Services in a commercial or government owned facility.

(2) The contract is/was in place for at least two consecutive years.

For previous contracts, the contract was completed within five years from the closing date of th para revised to read

For offers from Joint Venture, Partnerships, and other teaming arrangements, projects shall be submitted from any firm listed in offerors submittal for L.14 Joint Ventures, Partnerships and other teaming arrangements. A minimum of 1 of the maximum 5 Past Performance projects must be submitted from each member of the joint venture. An offeror shall also submit a Past Performance record for a Joint

Venture, Partnership or other teaming arrangements in which they were a party; however, they must clearly specify their role and contribution to the joint venture.

L.12 (1) Management Plan (a) Management Approach (removed the following)

(8)

Task SubContracted In-house

Grounds Maintenance/Aeration

Arborist – Tree Survey

L.13 Price Proposal Instruction

Pricing must be submitted for an 8 year contract term. (5 th sentence is revised to read)

M.1 Award (revised to read)

The Government will make an award to the responsible Offeror whose offer conforms to the solicitation and is most advantageous to the Government, technical factors and cost or price factors listed below considered. The solicitation specifies the Government’s minimum requirements. Offerors are evaluated for award based upon the value of their proposal. Proposals in whole or in part shall be incorporated into the Contract and are an integral portion of the Contract along with the other sections. Awards are made to the proposals reflecting the greatest value to the Government.

M.6 Price Evaluation (4 th para revised to read)

Pricing must be submitted for an 8 year contract term.

Attachment 4 Table of Deliverables Tulsa and Muskogee…Reserved

DELIVERABLE REFERENCE DELIVERABLE DUE POINT OF CONTACT

Tree Survey and

Evaluation (includes price list for any special treatment) RESERVED

C.9.5.4.4 No later than April 30 th each year the contract is in effect.

COR