47PH0219R0008_Amendment_0001.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

INSTRUCTIONS (Back Page):

Instructions for items other than those that are self-explanatory, are as follows:

Item 1 (Contract ID Code). Insert the contract type identification code that appears in the title block of the contract being modified.

Item 3 (Effective date).

(1)

(2)

(3)

(4)

(5)

For a solicitation amendment, change order, or administrative change, the effective date shall be the issue date of the amendment, change order, or administrative change.

For a supplemental agreement, the effective date shall be the date agreed to by the contracting parties.

For a modification issued as an initial or confirming notice of termination for the convenience of the Government, the effective date and the modification number of the confirming notice shall be the same as the effective date and modification number of the initial notice.

For a modification converting a termination for default to a termination for the convenience of the Government, the effective date shall be the same as the effective date of the termination for default.

For a modification confirming the contracting officer's determination of the amount due in settlement of a contract termination, the effective date shall be the same as the effective date of the initial decision.

(a)

(b)

(c)

(d)

(e)

(f)

Item 6 (Issued By). Insert the name and address of the issuing office. If applicable, insert the appropriate issuing office code in the code block.

Item 8 (Name and Address of Contractor). For modifications to a contract or order, enter the contractor's name, address, and code as shown in the original contract or order, unless changed by this or a previous modification.

Items 9, (Amendment of Solicitation Number - Dated), and 10, (Modification of Contract/Order Number - Dated). Check the appropriate box and in the corresponding blanks insert the number and date of the original solicitation, contract, or order.

Item 12 (Accounting and Appropriation Data).

When appropriate, indicate the impact of the modification on each affected accounting classification by inserting one of the following entries:

(2) Accounting classification Net decrease $

Include subject matter or short title of solicitation/contract where feasible.

Item 16B. The contracting officer's signature is not required on solicitation amendments. The contracting officer's signature is normally affixed last on supplemental agreements.

(i)

NOTE: If there are changes to multiple accounting classifications that cannot be placed in block 12, insert an asterisk and the words "See continuation sheet".

Item 13. Check the appropriate box to indicate the type of modification. Insert in the corresponding blank the authority under which the modification is issued. Check whether or not contractor must sign this document. (See FAR 43.103.)

Item 14 (Description of Amendment/Modification).

Organize amendments or modifications under the appropriate Uniform Contract Format (UCF) section headings from the applicable solicitation or contract. The UCF table of contents, however, shall not be set forth in this document.

Indicate the impact of the modification on the overall total contract price by inserting one of the following entries:

(i) Total contract price increased by $

(ii) Total contract price decreased by $

(iii) Total contract price unchanged.

State reason for modification.

When removing, reinstating, or adding funds, identify the contract items and accounting classifications.

(g)

(h)

When the SF 30 is used to reflect a determination by the contracting officer of the amount due in settlement of a contract terminated for the convenience of the Government, the entry in Item 14 of the modification may be limited to --

(i) A reference to the letter determination; and

(ii) A statement of the net amount determined to be due in settlement of the contract.

(1)

(2)

(3)

(4)

(5)

(6)

STANDARD FORM 30 (REV. 11/2016) BACK

(1) Accounting classification Net increase $

Description of Amendment/Modification

The following Amendment #0001 is issued to the solicitation # 47PH0219R0008 for the Full Maintenance services for Hot Springs, Pine Bluff and Helena federal buildings as follows:

1) Cover Sheet - revising the performance period from 10/01/2019 through 9/30/2024 to 12/01/2019 through 11/30/2024.

2) SF 33 revising the deadline of proposal to 31 July 2019 by 2:00 pm (CST).

3) Copy of the Sign-In sheets from all three location of Site Visit.

4) Questions & Answers

5) Revision of statement of work under Section C which are:

a) CC.5.4.2 Composting - shows "RESERVED"

b) CC.5.4.12 Unimproved Grounds - shows "RESERVED"

c) CM. 41.4 Local Air Quality Management Operating Permits - the word "generators" was removed from this solicitation.

6) Revision to Section K which are:

a) FAR clause 52.212-5; #21 is checked for Set-Aside for SDVOB

b) FAR clause 52.212-3 removed

c) FAR clause 52.212-4 removed

d) FAR clause 52.214-16 removed

7) Attached AR0078ZZ (Pine Bluff) Non- PM Work Orders .

8) Attached AR0062ZZ (Hot Springs) J1 Building Information

9) Attached AR0066ZZ (Helena) J1 Building Information

Please ensure to attached Amendment #0001 with your final proposal.

47PH0219R0008/0001

SOLICITATION NUMBER: 47PH0219R0008

SERVICE: FULL MAINTENANCE SERVICES

LOCATION(S):

George Howard, JR Federal Building and U.S. Courthouse, 100 E. 8th Street, Pine Bluff AR, AR0078ZZ Hot Springs U.S. Post Office/Federal Courthouse, 100 Reserve Street, Hot Springs, AR, AR0062ZZ Helena U.S. Postal Service and Federal Courthouse, 617 Walnut Street, Helena, AR, AR0066ZZ

PERIOD OF PERFORMANCE: 01 December 2019 through 30 November 2024

SOLICITATION ISSUE DATE: 27 June 2019

OFFER RECEIPT DATE/TIME: 31 July 2019 at 2:00 pm (CST)

National Templates Version 1.13

REGION 7

FULL MAINTENANCE STATEMENT OF WORK

Adapted from the

National Custodial

Specification and the

National Operations & Maintenance Specification

Table Of Contents

Section Description Page Number

Section A Solicitation Form 1 Attachments Attachments 4 Section B Schedule 17 Section C Clauses 19

Section K Representations, certifications, and other statements of offerors or respondents

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXTENSION

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) ( )41 U.S.C. 3304(a)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

Section A Page 1

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

PoP: 12/01/2021 - 11/30/2022

Option I for Full Maintenance

Bluff and Heleana, Arkansas

Option 3 period of performance

PoP: 12/01/2020 - 11/30/2021

Helena of Full Maintenance services

MO

Services for Hot Springs, Pine

Bluff and Heleana, Arkansas

MO

Option 2 period of performance

- Hot Springs, Pine Bluff, and

Bluff and Heleana, Arkansas of Full Maintenance services

PoP: 12/01/2019 - 11/30/2020

Option IV for Full Maintenance MO

Services for Hot Springs, Pine

Option 1 period of performance

Base Year for Southern Arkansas

124001

AR0066ZZ, AR0079ZZ, AR0066ZZ

Option III for Full Maintenance

Services for Hot Springs, Pine

PoP: 12/01/2022 - 11/30/2023

Option II for Full Maintenance the following locations -

MO

Bluff and Heleana, Arkansas

Services for Hot Springs, Pine

Option 4 period of performance of Full Maintenance services

MO

Full Maintenance Services for

Section A Page 2

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

PoP: 12/01/2023 - 11/30/2024 of Full Maintenance services

Section A Page 3

Attachments Page 4

Attachments Page 5

Attachments Page 6

Questions Number

Questions

According to the FBO Notice, this is a Service Disabled Set Aside; yet in the solicitation it is marked as

Woman Owned. Can you please clarify the set aside on this solicitation?

Answer The solicitation is for Service Disabled Veteran Owen Set Aside.

2 What is the name of the current contractor providing specified services to the subject solicitation?

Answer COMMERCIAL FACILITIES MANAGEMENT, INC. (CFM) for Full Maintenance Services

What is the current monthly/annual price paid to perform specified services to the subject solicitation?

Answer In accordance to SubPart 24.2, Freedom of Information Act (FOIA), the current monthly dollar value will not be provided. The annual dollar value is $916,118.52 for the current year.

Are the man lifts in the buildings GSA or contractor property? If they are GSA’s, will they be available for the new contractor to use as long the they keep the inspections up to date?

Answer There are no man lifts available in the buildings.

Are the hard surface floors and grout conditions in the buildings up to GSA standard at this time?

(There seemed to be a lot of stained grout in several locations.)

Answer Yes, it’s at standard due to the age of the grout and contractor needs to maintain the floors

After the flame lockers in the buildings the property of the GSA or the contractor? If they are the GSA’s will they be available for the new contractor to use?

Answer Yes they are property of GSA and will be available

Can you please provide the last time the black Post Office floors were stripped down? (it is clear that they cannot be mechanically stripped due to the materials. Wax buildup on these type of floors can cause severe peeling.)

Answer The postal floors have not been stripped since 2016. The postal floors will be added to the deficiency list and does not require stripping.

The Pine Bluff building has a lot of vacant space. Since the vacant space amount was listed in the RFP is this still to be bid as a fully occupied building?

Answer No, please bid based on the current space.

What if any are the IR Scan requirements for electrical components now that the 3 year switchgear inspection is included again?

Answer

See Section CM 35.1 General/ Maintenance Program. Please refer to Notes #2 with regards to the PM services of the electrical components testing. The one year infrared testing is no longer requirement. The 3 year electrical components testing will be require for Option year 2.

What are the requirements for the BAS Technician to perform maintenance should the contractor chose to have this done in house? This is being asked as the existing subcontractor for the BAS is not allowed to perform these tasks at this time and into the near future for a Service Disabled contract.

Answer This question will be answer in subsequent amendment.

Is trimming or maintenance excluded on the trees on the grounds of the building (are they excluded for the contract)?

Answer Tree trimming and maintenance is required on this contract

Attachments Page 7

Please clarify if any of the bins or other equipment/racks in the Post Office Areas are the responsibility of the contractor to clean or maintain.

Answer No, that is in tenant space and their own equipment

13 Can you clarify the contractor’s recycling responsibilities at each building?

Answer

The requirements for recycling are identified in Sections CC.10.2.0-CC10.2.8 of the solicitation requirements. The recycling requirements are for each facility specified for this solicitation; Pine Bluff, Helena and Hot Springs federal sites.

14 Can you provide a current seniority list for personnel?

Answer

In accordance to FAR 52.222-17(d)(2) -Nondisplacement of Qualified Workers. Certified list shall be turn over to the Successor Contractor at the commencement of the succeeding new contract, but not before contract award.

15 Please provide a list of current subcontractors being used?

Answer

In accordance to FAR 52.222-17(d)(2) -Nondisplacement of Qualified Workers. Certified list shall be turn over to the Successor Contractor at the commencement of the succeeding new contract, but not before contract award.

16 Can you provide the complete model and serial numbers of the generators?

Answer There are no generators in these facilities . CM 41.4 is amendment to remove the word "generator" from this section.

17 What type of building automation system is in the building?

Answer Siemens Apogee Insight

18 Can you provide the complete model and serial numbers of the boilers?

Answer

Helana -2 Teledyne Hot Water Gas fired, M#HH1670IN09K1ACX S# C95D03268, M#HH1670IN09K1ACX S# C95D03267, Pine Bluff - 2 PK THERMIFIC HOT WATER GAS M# N2000- MFD S#FY10-11-35291, M#N2000-MFD S# FY10-11-3520, Hot Springs- 2 Kewanee Hot Water Gas fired - M# M-155-KG S# 22544, M# M-155-KG S# 22543

There were two L-1 Worksheets released in the solicitation package (L1 Management Plans

Worksheet and L1 Management Plan Baseline). Please clarify which one is to be included in proposal.

Answer Figure L1 Management Plan Worksheet is to be used in the proposal. The Figure L1 Management Plan Baseline is the current information of the current incubment.

Section CC.7 Custodial Calls - References are provided to Section JC, Building Information Sheet as a basis for Offerors to provide adequate staff to respond to service calls. Section CC.7 states further that Custodial related service calls for this building(s) will be 10 hours per month. Section JC, Building Information Sheet only provides details for Location AR0078ZZ Pine Bluff. Please provide Building Information on all applicable locations.

Answer Additional Building Information sheets for Helena (AR0066ZZ) and Hot Springs (AR0062ZZ) are provided.

CC.5.3 Snow and Ice Removal - This is an extremely onerous fixed price standard service as the

Government has not provided historical workload to estimate this cost (i.e., Surface area to be cleaned – or historical effort). Requesting to provide workload data.

Answer Outside grounds paved areas for each facility Jacob Trieber FB USCH (AR0066ZZ-Helena) Paved Area-23,733SF; Hot Springs PO (AR0062ZZ) Paved Area-74,950SF; George Howard Jr. FB USCH

Attachments Page 8

(AR0078ZZ-Pine Bluff) Paved Area-76,044 SF.

BL7_Non PM Work Orders for AR0062ZZ AR0066ZZ AR0078ZZ - Loc Description 22627774 (Hot

Springs), and 8439080 provide information on 2 ea CM WO Types for Snow and Ice Covering Walkways, The work orders for the same location were opened in Jan and closed in April. Were these the only to Historical Occurrences for Snow and Ice removal? Please clarify.

Answer Yes. This is normal standard services of snow and ice removal. NO heavy equipment was required.

Attachment provides no historical information for Pine Bluff AR0078ZZ.. Please provide Non PM Work Orders for all locations.

Answer The Non PM Work Orders historical data for locations Helena and Hot Springs is attached to this amendment #0001

Reference provides that exterior surfaces of the glass shall be clean and free of dirt, grime, streaks, moisture, and shall not be cloudy. Windows shall be cleaned annually. Solicitation Section CC.6.1 Window Washing (Exterior Surfaces of Windows) provides that Window Washing is an Above Standard Service. Please clarify if Window Washing of Exterior Glass excluding that standard service identified in Section CC.5.2.1 is Above Standard Service.

Answer

Exterior window washing shall be provided annually as a part of the standard service. If needed more that annually then the service would be considered above standard and ordered by task order with CO's approval.

Solicitation Section C.10.1.2.1 Solid Waste/Trash Removal and Disposal - Reference provides that Contractor is Responsible for Pine Bluff location. Please clarify if Pine Bluff is the only location that the Offeror will be responsible for solid waste/trash removal and disposal services.

Answer Correct, Pine Bluff trash removal is required. GSA handles trash services at Hot Springs and Helena

Section C.10.1.2.1 requires that Offerors provide a sufficient number of waste removal containers to accommodate all trash generated between pick-up dates. The Solicitation and attachments do not include a waste profile. Please provide a waste profile that will allow Offerors to determine Solid Waste Container size and service frequency.

Answer Helena- 4 yard dumpster pick up is once per week (Monday), Pine Bluff - 8 yard dumpster pick up once a week (Monday), Hot Springs - 8 yard Dumpster pick up once a week (Tuesday)

Solicitation Section CC.5.4.2 Composting - Reference provides that the Offeror is not allowed to compost on site unless authorized by the CO or their designee. Please clarify if any of the sites have

Compost areas authorized by the CO or their designee.

Answer No composting is require for this contract. As of this amendment, Section CC.5.4.2 will be marked

RESERVED.

CC.5.4.3 Trees & Shrubs - Reference provides that a certified grounds maintenance professional shall provide a survey of the trees and an evaluation of their condition. Please clarify the certification level of the grounds maintenance professional and the frequency for this requirement

Answer The tree survey is required 30 days from the start date of each year the contract is in effect, by a certified grounds maintenance manager or certified arborist.

Solicitation Section CC.5.4.12 Unimproved Grounds - Reference provides that the Offeror shall mow unimproved grounds. Please provide the area of unimproved.

Attachments Page 9

Answer There are no unimproved grounds at these locations. As of this amendment, Section CC.5.12 will be marked 'RESERVED"

Section CM.1.3 Excluded from this scope. -Reference does not specifically exclude Elevator PMs for the Basic Services. Please clarify if Elevator Corrective Maintenance and PM are excluded from

Offeror Pricing for Basic Services.

Answer Elevator Maintenance is under its own GSA contract, this is not required

Attachment BL2_Equipment Inventory - does not include current Chiller information. Status of the Chillers denotes Disposal Pending. Please provide an updated Equipment Inventory that includes the new Chillers as well as any applicable service agreements and warranty information provided to the Government at the time of purchase.

Answer

Helena has two new 87 ton Smardt chiller installed 2016 (5 yr warranty) M# SWA0301BGO4F4AKCAF4AGCA000 S# FF0010L272Q2014 and M#

SWA0301BGO4F4AKCAF4AGCA000 S# FF0010L272Q2015. Hot Springs has two new Smardt Chillers installed 2016 (5 yr Warranty) M# SWA0301BG04F4AKCAF4AGCA000 S# FF0010L285Q2011, and

M# SWA0301BG04F4AKCAF4AGCA000 S# FF0010L285Q2010. Pine Bluffs is accurate.

Attachment BL2_Equipment Inventory - Line Item 611 (Hot Springs) provides a quantity of 1 ea. Fire

Extinguisher. Please verify the Fire Extinguisher quantity.

Answer 18 Fire Extinguishers for Hot Springs

Attachment BL2_Equipment Inventory - Attachment Line Item 325 (Pine Bluff) provides a quantity of 40 Fire Extinguishers. Attachment BL1, Fire Extinguishers, page 2 (Pine Bluff) provides a quantity of 35 ea. Fire Extinguishers. Please verify the Fire Extinguisher quantity.

Answer 35 Fire Extinguishers for Pine Bluff

L.5.3.2 Past Performance Questionnaires - Is it the Government’s intent for offerors to instruct their reference points of content to return their completed Past Performance Questionnaires to offerors for inclusion in the proposal submission, or should our references submit completed questionnaires directly to the Contract Specialist, Ms. Tina Carter at tina.carter@gsa.gov.

Answer

Yes, it is the Government’s intent for offerors to instruct their reference points of contact to return their completed Past Performance Questionnaires to offerors for inclusion in the proposal submission.

Figure L-1 includes a list of union positions listed by location. - In light of Executive Order (EO) 13495, Under Service Contracts” and the union CBA requirements, does the Government have any minimum coverage requirements at any of these locations? If so, please provide for each location.

Answer The Government does not have any minimum requirements of coverage. Figure L-1 Management Plan Baseline provides the current list of positions by location.

Can you please provide incumbent name and amount of previous contracts for each of the 3 facilities?

Answer The incumbent name is Commercial Facilities Management and the total contract value for 10 years of Full Maintenance services approximately $6.55 million

Attachments Page 10

7/15/19 3:09 PM 1 / 4

AR0078ZZ CM, WR, OMI, GSAI Work Orders July 2018_July 2019 Work Order Description Work Type

Work Sub- Type Status Asset Target Start Site Location

19-39282467 Cooling tower gear box drive coupling, coupler and bushing are out CM CORRECT COMP 199447 07 62446

19-42049232 Central Office Master Fire Alarm Panel Data Request: Follow the two tasks in the Planning Tab.

WR SERVCALL COMP 199466 4/1/19 8:00:00 AM 07 62442

19-42227883 Daily tour of mechanical equipment CM CORRECT COMP 4/1/19 7:00:00 AM 07 61220

19-42227919 Daily yard clean up CM CORRECT COMP 4/1/19 7:00:00 AM 07 86119

19-42277935 Replacing lights and ballast on all floors CM CORRECT COMP 199499 4/1/19 2:00:00 PM 07 62445

19-42277964 Probation needs seal hung and name tags repaired or replaced, some wall damage in hall.

WR SERVCALL COMP 4/3/19 9:00:00 AM 07 62447

19-42278038 Several ceiling tiles on 2nd and 3rd floors need replaced CM CORRECT COMP 4/4/19 9:00:00 AM 07 61220

19-42637521 Elevator is not working. Otis elevator has been called. Alarm code says elevator is lost, does not know what floor it is on, therefore it shut down. They have dispatched service tech

WR SERVCALL COMP 771688 4/16/19 6:30:00 AM 07 86145

19-42681692 Water leaking in security guard area during heavy rain WR SERVCALL COMP 4/12/19 3:00:00 PM 07 62445

19-42710752 Sump pump controls in boiler room not working CM CORRECT COMP 771725 4/15/19 9:00:00 AM 07 86117

19-42810184 Cleaning up Post Office CM CORRECT COMP 4/16/19 9:00:00 AM 07 62445

19-42814276 Installation of new BAS laptop WR SERVCALL COMP 4/18/19 8:15:00 AM 07 62442

19-42814283 Mandatory training courses 2019 CM CORRECT COMP 4/18/19 11:15:00 AM 07 62442

19-43299350 It's 77.8 degrees and has a 74 setpoint, Basement Telephone Room

BAS

GSAI NORMAL COMP 4/23/19 10:40:00 AM 07 62442

19-43299362 Space setpoint is 71 and space temperature is 78.8, 3rd Floor Vacant space

GSAI NORMAL COMP 4/23/19 10:40:00 AM 07 62447

19-43299367 Office has a 74 degree setpoint and is reading 0, BAS Office 2210 GSAI NORMAL COMP 4/23/19 10:40:00 AM 07 62446

19-43299377 Several vacant office over cooling, BAS Vacant spaces GSAI NORMAL COMP 4/23/19 10:40:00 AM 07 61220

19-43308900 Men's restroom in basement has hot water valve leaking on sink CM CORRECT COMP 4/19/19 5:00:00 PM 07 62442

19-43311273 Algae in cooling tower CM CORRECT COMP 199447 4/24/19 11:00:00 AM 07 62446

19-43364225 Water leaking from fan coil in basement stairwell CM CORRECT COMP 199486 4/25/19 9:00:00 AM 07 62442

19-43365039 Cleaning green algae from cooling tower CM CORRECT COMP 199447 4/26/19 1:00:00 PM 07 62446

19-43365670 Post office women's restroom door latch is broken WR SERVCALL COMP 4/25/19 2:30:00 PM 07 62445

19-43375214 Light out in probation restroom WR SERVCALL COMP 4/29/19 2:45:00 PM 07 62447

19-43415793 Travel to Irby's to pick up exit lights and bulbs CM CORRECT COMP 1287537 4/29/19 4:00:00 PM 07 62445

19-43415842 Light out in men's restroom in basement OMI INITIAL COMP 4/30/19 8:00:00 AM 07 62442

19-43415858 No soap in dispenser, men's post office restroom OMI INITIAL COMP 4/30/19 8:00:00 AM 07 62445

19-43415871 Ceiling tile wet, 3rd floor hallway OMI INITIAL COMP 4/30/19 8:00:00 AM 07 62447

19-43486731 AHU 2 leaking water CM CORRECT COMP 771642 4/30/19 9:00:00 AM 07 86135

19-43486924 Two exit lights are weak CM CORRECT COMP 1287537 4/30/19 1:00:00 PM 07 62445

19-43486930 Several zones locked out due to BAS CM CORRECT COMP 4/30/19 3:00:00 PM 07 62442

Attachments Page 11

7/15/19 3:09 PM 2 / 4

Work Order Description Work Type

Work Sub- Type Status Asset Target Start Site Location

19-43486966 Daily mechanical tours CM CORRECT COMP 5/1/19 6:00:00 AM 07 61220

19-43487335 Daily yard clean up CM CORRECT COMP 5/1/19 7:00:00 AM 07 86119

19-43490025 Water in chiller room floor due to heavy rain and high wind CM CORRECT COMP 5/1/19 3:15:00 PM 07 86118

19-43547996 Replacing lights and ballasts throughout building as needed CM CORRECT COMP 199495 5/1/19 9:00:00 AM 07 62445

19-43548120 AHU 2 has water leaking CM CORRECT COMP 771642 5/6/19 9:00:00 AM 07 86135

19-43548129 Power utility company here to pump water out of transformer pit WR SERVCALL COMP 5/6/19 11:00:00 AM 07 86119

19-43573496 BAS and Fire Alarms going off due to weather WR SERVCALL COMP 199466 5/8/19 7:15:00 PM 07 62442

19-43607694 BAS controllers to AHU's, lights in Post Office, exhaust fans, cooling tower all down due to storms

CM EMERG COMP 199458 5/9/19 9:00:00 AM 07 62446

19-43607722 Checking for leaks on 3rd floor, due to tiles always having to be replaced

WR SERVCALL COMP 5/9/19 1:00:00 PM 07 62447

19-43607741 BAS controllers still off CM CORRECT COMP 5/9/19 5:00:00 PM 07 61220

19-43607761 BAS training online CM CORRECT COMP 5/10/19 9:15:00 AM 07 62442

19-43607780 Post Office cleaning (custodial on vacation) CM CORRECT COMP 5/10/19 11:30:00 AM 07 62445

19-43765654 Lower flag to half staff (Proclamation on Peace Officers Memorial Day and Police Week, 2019)

WR SERVCALL COMP 199494 5/15/19 9:30:00 AM 07 62450

19-43766097 3rd floor probation restroom faucet leaking CM CORRECT COMP 5/14/19 2:00:00 PM 07 62447

19-44408796 Ceiling tile on 2nd floor needs replaced CM CORRECT COMP 5/15/19 10:00:00 AM 07 62446

19-44408807 Bushes need trimmed and poison ivy removed from hedges CM CORRECT COMP 5/15/19 9:00:00 AM 07 86119

19-44408823 Tour with GSA energy auditors WR SERVCALL COMP 5/15/19 10:15:00 AM 07 61220

19-44494200 Several ceiling tiles on 3rd floor need changed CM CORRECT COMP 5/21/19 11:00:00 AM 07 62447

19-44494216 BAS down CM CORRECT COMP 5/21/19 1:15:00 PM 07 61220

19-44494239 Smoke detector in old FBI space needs checked CM CORRECT COMP 199528 5/22/19 9:00:00 AM 07 62447

19-44494287 Bad plug on back dock of Post Office WR SERVCALL COMP 5/22/19 2:00:00 PM 07 62444

19-44619942 Emergency light out in Post Office WR SERVCALL COMP 199500 5/23/19 2:00:00 PM 07 62442

19-44620020 Emergency Light out on back dock of Post Office CM CORRECT COMP 199482 5/24/19 3:00:00 PM 07 62446

19-44620044 Post Office requested needle disposal container for diabetic employees

WR SERVCALL COMP 5/24/19 3:15:00 PM 07 62445

19-44620090 Lower Flag and raise flag WR SERVCALL COMP 199494 5/27/19 7:30:00 AM 07 62450

19-44620253 Towel dispenser in men's restroom on 2nd floor not working CM CORRECT COMP 5/24/19 2:00:00 PM 07 62446

19-44620276 2nd floor exhaust fan out CM CORRECT COMP 771781 5/23/19 11:00:00 AM 07 86143

19-44637668 Found that all lights are on and not set up on a BAS schedule like it's design for.

GSAI NORMAL COMP 199458 5/29/19 10:30:00 AM 07 62446

19-44639337 Found chemicals stored in the wrong location GSAI NORMAL COMP 5/29/19 10:30:00 AM 07 86117

19-44640811 Stains and build up on counter and wall around sink GSAI NORMAL COMP 5/29/19 10:30:00 AM 07 62446

19-44640870 Post Office work floor has a few stained ceiling tiles GSAI NORMAL COMP 5/29/19 10:30:00 AM 07 62445

Attachments Page 12

7/15/19 3:09 PM 3 / 4

Work Order Description Work Type

Work Sub- Type Status Asset Target Start Site Location

19-44641068 Floor are scuffed up GSAI NORMAL COMP 5/29/19 10:30:00 AM 07 62446

19-44641626 Alot a boxes and trash needs to be recycled and haul off. GSAI NORMAL COMP 5/29/19 10:30:00 AM 07 62442

19-44671111 BAS controls down CM CORRECT COMP 5/28/19 9:00:00 AM 07 62442

19-44671153 Trane chiller not working CM CORRECT COMP 771646 5/28/19 2:00:00 PM 07 86120

19-44672067 Assisting Powers while doing BAS PM's (unlocking mechanical rooms) CM CORRECT COMP 5/29/19 9:00:00 AM 07 61220

19-44673267 Post Office requesting work stations to be secured to walls WR SERVCALL COMP 07 62445

19-44726364 Ceiling tiles need replaced on 3rd floor due to leaking pipes CM CORRECT COMP 5/31/19 9:00:00 AM 07 62447

19-44726836 Sink leaking, men's restroom in Post Office WR SERVCALL COMP 5/31/19 3:00:00 PM 07 62445

19-44727337 Measure cooling tower inlet openings, per GSA WR SERVCALL COMP 199447 5/31/19 4:00:00 PM 07 62446

19-44788846 Daily tour of mechanical equipment CM CORRECT COMP 6/3/19 7:00:00 AM 07 61220

19-44788853 Daily yard clean up CM CORRECT COMP 6/3/19 7:00:00 AM 07 86119

19-44921564 Replacing ceiling tiles on 2nd and 3rd floors CM CORRECT COMP 07 62447

19-44921597 Leaky pipes in 2nd floor ceiling CM CORRECT COMP 6/3/19 11:00:00 AM 07 62446

19-44921619 Men's restroom sink is leaking OMI INITIAL COMP 6/3/19 3:00:00 PM 07 62442

19-44921680 BAS not holding set values CM CORRECT COMP 6/4/19 9:00:00 AM 07 62443

19-44921724 Main entrance doors knocked off frame by pedestrian WR SERVCALL COMP 199457 6/4/19 1:00:00 PM 07 62445

19-44921779 Two lights out in men's restroom on 2nd floor OMI INITIAL COMP 199495 6/4/19 3:00:00 PM 07 62445

19-45630437 Several sprinkler heads are broken by lawn service CM CORRECT COMP 771685 6/7/19 2:00:00 PM 07 86119

19-45630514 Cleaning and supplying Post Office CM CORRECT COMP 6/11/19 1:00:00 PM 07 62445

19-45630979 Chemical pumps blowing out water CM CORRECT COMP 6/12/19 9:00:00 AM 07 86118

19-45631125 AHU 2 very noisy CM CORRECT COMP 771642 6/14/19 1:00:00 PM 07 86135

19-45631159 GSA Inspection CM CORRECT COMP 6/17/19 8:15:00 AM 07 62443

19-45631213 Trane Chiller not working CM EMERG COMP 771646 07 86120

19-45763388 Toilet in 3rd floor women's restroom leaking CM CORRECT COMP 6/19/19 9:00:00 AM 07 62447

19-45763399 Women's toilet in basement flushing too long WR SERVCALL COMP 6/19/19 2:00:00 PM 07 62442

19-45763408 BAS controls out on chillers CM CORRECT COMP 771639 6/20/19 9:00:00 AM 07 86120

19-45763425 Toilet in 2nd floor women's restroom not flushing correctly CM CORRECT COMP 6/20/19 2:00:00 PM 07 62446

19-45764530 Post Office HVAC down WR SERVCALL COMP 771639 6/22/19 6:00:00 AM 07 86120

19-45764555 BAS and both chillers shut down WR SERVCALL COMP 771639 6/24/19 4:00:00 AM 07 86120

19-45765002 Door gaskets are not sealing doors grip GSAI NORMAL COMP 199457 6/24/19 1:45:00 PM 07 62445

19-45765361 By the power sliding doors heavy dirt and cob webs in corners and edges

GSAI NORMAL COMP 6/24/19 1:45:00 PM 07 62445

19-45765490 Weeds In Parking Lot GSAI NORMAL COMP 6/24/19 1:45:00 PM 07 86119

19-45765602 Missing rubber doors stops outside doors GSAI NORMAL COMP 6/24/19 1:45:00 PM 07 61220

19-45765759 Floor has a dull appearance and yellow stain under floor GSAI NORMAL COMP 6/24/19 1:45:00 PM 07 62445

Attachments Page 13

7/15/19 3:09 PM 4 / 4

Work Order Description Work Type

Work Sub- Type Status Asset Target Start Site Location

19-45765872 Sprinkler System looks to be leaking GSAI NORMAL COMP 771685 6/24/19 1:45:00 PM 07 86119

19-45765919 Weeds in all flowerbeds and mulch needs to be refreshed GSAI NORMAL COMP 6/24/19 1:45:00 PM 07 86119

19-45765931 Light by power doors has bugs in light GSAI NORMAL COMP 6/24/19 1:45:00 PM 07 62445

19-45765939 Entry has dirt, bugs and cob webs all around bottom base GSAI NORMAL COMP 6/24/19 1:45:00 PM 07 62445

19-45893969 Some lights out on 3rd floor OMI INITIAL COMP 199495 6/24/19 2:00:00 PM 07 62445

19-45894250 Boiler room floor has stain from leaking relief valve OMI INITIAL COMP 6/25/19 1:00:00 PM 07 86117

19-45894421 Several lights in Post Office OMI INITIAL COMP 199495 6/26/19 5:00:00 PM 07 62445

19-46055624 Elevator not working WR SERVCALL COMP 771688 7/3/19 7:30:00 AM 07 86145

19-46055693 Toilet leaking, 2nd floor women's restroom OMI INITIAL COMP 6/28/19 2:00:00 PM 07 62446

19-46055702 Found another lawn sprinkler leaking OMI INITIAL COMP 771685 6/28/19 4:00:00 PM 07 86119

19-46207044 Freight elevator not working due to shaft flooding during basement flooding

CM CORRECT COMP 771694 7/9/19 11:00:00 AM 07 86146

Number of Records: 106

Saved Query: ( ( workorder.status = 'COMP' or workorder.status = 'PINSP' or workorder.status = 'QCPINSP' or workorder.status = 'WINSP' or workorder.status = 'WMATL' or workorder.status = 'WPCOND' ) and ( workorder.woclass = 'WORKORDER' or workorder.woclass = 'ACTIVITY' ) and workorder.reportdate <= '2019-07-15 16:00:00.000' and workorder.historyflag = 0 and workorder.istask = 0 and workorder.siteid = '07' and workorder.reportdate >= '2018-07-15 01:00:00.000' and ( workorder.worktype = 'CM' or workorder.worktype = 'GSAI' or workorder.worktype = 'OMI' or workorder.worktype = 'WR' or workorder.worktype = 'CUSTI' ) ) and ( exists (select 1 from maximo.woserviceaddress where ((saddresscode like '%AR0078ZZ%' ) ) and (wonum = workorder.wonum and siteid = workorder.siteid ) ) )

Dynamic Query: The dynamic query is not enabled for this report.

Attachments Page 14

2 Facility:

Location: Hot Springs Post Office (AR0062ZZ)

100 Reserve Street, Hot Springs, AR 71901-4143

Number of Stories: 5, including basement

Population: 294 Approximately

Official working hours of building occupants:

8 am to 5 pm, Monday through Friday or 24/7. etc.

excluding Federal holidays

Interior Statistics

Rentable area 62,987 SF

Cleanable Square Footage 51, 812 SF

Vacant General OfficeSpace 4,396 SF

Cleanable Square Footage less vacant space 47,416 SF

Corridors, lobbies, entrances , enclosed pedestrian walkways 10,770 SF

Toilet rooms, holding cells, locker rooms, janitor closets 2,972 SF

Fixtures 77 Fixtures

General office, libraries, conference rooms, etc. 37,149 SF

Exercise 829 SF

Postal 92 SF

Interior stairways 19 Flights

Passenger Elevators 1

Elevator s

Loading dock 2,040 SF

Windows 253

Window

Blinds 220 Bllinds

Outside Grounds

Lawn, shrub, and planted area 69,050 SF

Paved area 74,950 SF

Total Outside Grounds 144,000 SF

Attachments Page 15

3 Facility:

Location: Jacob Trieber Federal Building, USPO & CH (AR0066ZZ)

617 Walnut, Helena AR 72342-3248

Number of Stories: 3

Population: 45 Approximately

Official working hours of building occupants:

8 am to 5 pm, Monday through Friday or 24/7. etc.

excluding Federal holidays

Interior Statistics

Rentable area 34,293 SF

Cleanable Square Footage 29,149 SF

Vacant General Office Space 3,712 SF

Cleanable Square Footage less Vacant Space 25,437 SF

Corridors, lobbies, entrances , enclosed pedestrian walkways 5,152 SF

Toilet rooms, holding cells, locker rooms, janitor closets 1,813 SF

Fixtures 59 Fixtures

Garage and Ramps 321 SF

General office, libraries, conference rooms, etc. 20,467 SF

Exercise 353 SF

Postal 1,043 SF

Interior stairways 12 Flights

Passenger Elevators 1

Elevator

Loading dock 974 SF

Windows 90

Window

Blinds 17 Blinds

Outside Grounds

Lawn, shrub, and planted area 9,500 SF

Paved area 23,733 SF

Total Outside Grounds 33,233 SF

Attachments Page 16

CC.1 Definitions

CC.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

CC.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

CC.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

CC.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

CC.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

CC.1.0.4 RESERVED

CC.1.0.5 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

CC.1.0.6 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

CC.1.0.7 Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

CC. CUSTODIAL AND RELATED SERVICES

DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

Section C Page 19

CC.1.0.8 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, snow and ice removal, landscaping, and maintaining a building or area.

CC.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17. ‘Federal Requirements’ for a list of environmentally sustainable attributes and certifying entities.

CC.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

CC.1.0.11 RESERVED

CC.1.0.12 Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle.

The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort. See http://en.wikipedia.org/wiki/Sustainability The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

-Improving energy efficiency and reductions in greenhouse gas emissions.

-Reducing water consumption intensity.

-Acquiring green products and services.

-Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

-Implementing cost-effective waste prevention and recycling programs.

-Increasing diversion of solid/trash waste.

CC.1.0.13 GSA Green Purchasing Program (GPP) The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

CC.1.0.14 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

CC.1.0.15 Key Sustainable Product (KSP) Standards KSP are those categories of products that the Government’s Contractor uses most frequently in the delivery of custodial and facilities related services. The KSP standards are the minimal attributes that the KSPs shall meet. Use of KSP’s in this contract is mandatory.

CC.1.0.16 LEED-EB

The rating system encourages owners and operators of existing buildings to implement sustainable practices and reduce the environmental impacts of their buildings, while addressing the major aspects of ongoing building operations.

CC.1.0.17 Modification

Section C Page 20 http://en.wikipedia.org/wiki/Sustainability

Modification is a bilateral or unilateral change in the terms of a contract.

CC.1.0.18 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

CC.1.0.19 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

CC.1.0.20 Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environm ental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

CC.1.0.21 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

CC.1.0.22 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

CC.1.0.23 Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

CC.1.0.24 Custodial Service Calls Custodial service calls are considered standard service requirements, such as nonrecurring requests to replenish restroom supplies, police, etc.

CC.1.0.25 Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

CC.1.0.26 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

CC.2 Objectives and Scope This contract is for Full Maintenance Services with a Performance-Based Statement of Work (PBSOW) for the following locations:

Pine Bluff USPS, 100 East Street, Pine Bluff AR, AR0078ZZ Hot Springs CTHS, 100 Reserve Street, Hot Springs, AR, AR0062ZZ Helena USPS/CTHS, 617 Walnut Street, Helena, AR, AR0066ZZ

This portion on the Statement of Work relates to the Custodial and Related Services. As a performance-based contract, Section C Page 21 the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: standard services and above standard services.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Property Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are accurate as of September 2018, and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract requirements and objectives identified herein.

CC.2.0…